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Capital One Venture X Card – Cell Phone Protection Benefits [2023]

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Stephen Au
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Stephen Au

Senior Content Contributor

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Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used...
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With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
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Do you tend to be a little clumsy when it comes to taking care of your cell phone? Chances are you’ll probably damage or break your cell phone at some point, and with how pricey these phones can get nowadays, damaging your phone can cost over a thousand dollars each time.

Luckily, you can offset the bulk of that financial loss by having the right credit card. That’s right — you can get cell phone protection insurance as a free benefit from certain credit cards.

And for the clumsy cell phone user, this will likely save you tens of thousands of dollars in the long run.

One of the cards that offer cell phone protection is the Capital One Venture X Rewards Credit Card, which also happens to be one of the most elite credit cards in the world.

In this guide, we’ll walk you through the ins and outs of this the Capital One Venture X card’s cell phone protection policies, including coverage limits, exclusions, claim submission processes, and everything in between.

Let’s get right into it!

Capital One Venture X Card Overview

Capital One Venture X Rewards Credit CardTerms Apply / Rates & Fees

Capital One Venture X Rewards Credit Card

U.P. Rating
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel.
75,000 miles
$1,350
$395
19.99% - 29.99% (Variable)
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Excellent (740-840)

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

 

Pros

  • 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
  • 5x miles per $1 on flights purchased through Capital One Travel
  • 2x miles per $1 on all other purchases
  • $300 annual travel credit on bookings made through Capital One Travel
  • Unlimited complimentary access for cardholder and 2 guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • 10,000 bonus miles awarded on your account anniversary each year
  • Global Entry or TSA PreCheck credit
  • Add authorized users for no additional annual fee (rates & fees)
  • No foreign transaction fees (rates & fees)

 

Cons

  • $395 annual fee (rates & fees)
  • Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status

 

  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®

Financial Snapshot

  • APR: 19.99% - 29.99% (Variable)
  • Foreign Transaction Fees: None

Card Categories

Rewards Center

Capital One Miles

 

At a glance, the Capital One Venture X card is one of the best ultra-premium credit cards available, even when compared to offerings from Chase and American Express.

In fact, this is probably the card to get if you were to pick just 1 rewards credit card from Capital One.

The rewards you earn are Capital One miles, which we value at 1.8 cents each. They can be transferred to travel partners for award travel, making it an excellent currency to accrue if you enjoy luxury travel.

With the Capital One Venture X card, you’ll earn miles according to the following structure:

  • 10x miles per dollar spent on hotels and car rentals booked through Capital One Travel
  • 5x miles per dollar spent on flights booked through Capital One Travel
  • 2x miles per dollar spent on all other purchases

Beyond the ability to earn up to 10x miles on travel-related purchases, you’ll see that earning 2x miles per dollar spent on all other purchases makes racking up miles simple but very rewarding.

So when you pay your cell phone bill with the Capital One Venture X card, you can rest assured that you’re getting a return on spending of around 3.6%, which is calculated based on earning 2x miles per dollar.

Since paying for your cellular bill is a requirement to enjoy cell phone protection, you’re actually doubling up on getting awesome rewards and having cell phone insurance.

Why We Like This Card for Cell Phone Protection

Shocked woman with smashed broken phone
Image Credit: Tiko via Adobe Stock

Although the complete details of the cell phone protection policy are available in the guide to benefits (in the Cellular Telephone Protection section), we’ve broken down a lot of the confusing parts into something a little more digestible.

One of the requirements to qualify for this coverage is that you charge your monthly cellular wireless phone bill to your Capital One Venture X card for the billing cycle before the month in which the incident occurs.

Of course, you can’t predict when your phone will be damaged or stolen, so it makes sense to just put your recurring cell phone bill payment on your Capital One Venture X card.

What’s Covered

Your cell phone protection kicks in as long as you’ve paid 1 billing cycle already with your Capital One Venture X card. You don’t need to buy the phone with the card, though, just paying the monthly bill with it will suffice.

If you don’t make your payments on time, however, your coverage will be suspended and will only resume on the first day of the calendar month after the date that your bill was paid with your credit card.

In general, this policy covers damage to, theft of, or involuntary and “accidental parting” from your cell phone. Accidental parting is generally defined as the unintended separation from your phone when its location is known but recovery is impractical to complete.

We’ll discuss what isn’t covered below.

Who’s Covered

Essentially, any device that’s on the cell phone bill is covered, as long as you pay for the full bill with the Capital One Venture X card.

So if you have employees or family members on your cellular bill and you pay the bill in full every month, there’s technically no limit to how many phones can enjoy the coverage.

Coverage Limits

It’s important to note that the protection is supplemental, which means that if you have a separate insurance policy for your phone, the protection from the Capital One Venture X card covers the deductible portion of your separate insurance policy only.

But as long as you don’t have another insurance policy, you are covered for the full, allowed amount.

You can get up to $800 per approved claim or the retail value of your phone (the lesser amount applies) with a $50 deductible for each claim. You can make up to 2 claims for every rolling 12-month period.

That means you can get up to $1,500 every year in cell phone protection.

What’s Not Covered

The benefits guide outlines an inclusive but not exhaustive list of events that are not covered:

  • When your phone is lost or mysteriously disappears
  • When your phone is stolen from baggage (unless hand-carried and under personal supervision from yourself or your traveling companion)
  • Cosmetic damage that doesn’t impact the phone’s capabilities and functionalities
  • Damage or theft resulting from abuse, intentional acts, fraud, hostilities of any kind, illegal activities, confiscation by the authorities, wear and tear, flood, earthquake, radioactive contamination, or damage from inherent product defects
  • Losses caused by or resulting from a cyber incident
  • Rented, borrowed, or prepaid phones
  • Cell phone accessories other than standard battery and/or antenna provided by the manufacturer
  • Cell phones purchased for resale, professional, or commercial use

Bottom Line: The Capital One Venture X card comes with $800 in cell phone protection per claim, has a $50 deductible per claim, and 2 claims are allowed for every 12-month period. To qualify, the full monthly cellular bill prior to the covered event must be paid using the card.

Additional (Limited) Cell Phone Protection

Another way to enjoy cell phone-related protection beyond the protection policy is to maximize some of the other benefits you get with the Capital One Venture X card.

These come at no additional cost, so let’s walk through them quickly.

Purchase Protection

Certain new purchases (cell phones included) can get an additional coverage period of 90 days beyond the date of purchase for damage and theft.

In this case, purchase protection offers up to $10,000 in coverage per item and a total of $50,000 over the lifetime of the credit card account.

Extended Warranty

Another great way to beef up your cell phone protection game is to use your Capital One Venture X card’s extended warranty coverage when possible. If your phone’s warranty is 3 years or less, you can get 1 extra year of warranty coverage.

With this coverage, you can be reimbursed for the original price of your purchased cell phone. Generally speaking, this extended warranty coverage can reimburse a maximum of $10,000 per claim and $50,000 per account.

It’s also important to note that it covers purchases made inside and outside the U.S.

How To File a Cell Phone Protection Claim

Cell phone protection claim
Filing for a Capital One cell phone protection claim online is easy and fast. Image Credit: Card Benefit Services

As soon as the covered event has occurred (e.g., as soon as your phone gets stolen), you’ll need to visit the Card Benefit Services website to start the claim process. In fact, you must report the incident within 60 days of occurrence in order to qualify, but the best move is to do it immediately.

Hot Tip: If your claim is due to crime or theft, you’ll also need to provide a police report filed within 48 hours of the event occurring. 

If you haven’t already, you’ll want to create an account by entering your email address and your card number.

After that, click this link to start filing a claim. You’ll be asked to enter your credit card number. Be sure to select the option that says I want to file a claim for my damaged or stolen cell phone.

Fill in the purchase date and bill-pay date prior to the incident for the cell phone involved, and click the option that says Cell Phone Stolen/Damaged under the What Happened? area.

Fill in the required product information and incident details, provide the necessary monthly billing statements, a repair estimate (if applicable) from an authorized cell phone repair facility, and any other documents needed to submit the claim.

If your cell phone has been damaged, you’ll need to keep it until the claim has been fully resolved.

Remember that if you have another insurance policy such as AppleCare+, the credit card’s travel coverage only kicks in to cover the deductible from that policy.

After you’ve submitted all of the needed information, the next step is to wait to hear back from the benefits administrator and follow up as needed.

Final Thoughts

The Capital One Venture X card is one of the few credit cards out there that offers a respectable cell phone protection policy.

And while smartphones nowadays can cost well over a thousand dollars, using the cell phone protection from this card can nullify most of the cost, if not all of it.

The other benefit of the Capital One Venture X card is that you’ll earn 2x Capital One miles on your monthly cell phone bill, effectively netting you a return on spending of 3.6%.

Best of all, this cell phone protection covers any other family members or individuals who are on your cellular plan.

The information regarding the Capital One Venture X Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

Does Capital One Venture X Rewards Credit Card have phone insurance?

The Capital One Venture X card has a great cell phone insurance benefit. It covers theft, accidental damage, and involuntary parting from your phone. There’s a $50 deductible per claim, an $800 benefit maximum per claim, and up to 2 approved claims every rolling 12-month period.

What is cellular telephone protection?

Cellular telephone protection provides coverage for damage to, theft of, or involuntary and accidental parting from your cell phone.

How do I claim cell phone insurance on my credit card?

To claim cell phone insurance on the Capital One Venture X card, visit the Card Benefits Services website and follow the prompts to create an account and fill out a claim form for your cell phone incident.

Does Capital One Venture X have purchase protection?

Yes! The Capital One Venture X card has purchase protection covering a period of 90 days after your purchase, up to $10,000 per item, and up to $50,000 per account.

Stephen Au's image

About Stephen Au

Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used by hundreds of clients.

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