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Capital One Venture X Extended Warranty – How Does it Work?

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Stephen Au
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Stephen Au

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The Capital One Venture X Rewards Credit Card is one of the hottest credit cards to hit the market. With valuable benefits and straightforward rewards structures, it’s easy to see why this card is among the most popular ultra-premium credit cards.

One such benefit that cardholders can enjoy is extended warranty protection, which extends your qualifying product warranties automatically when you purchase using your Capital One Venture X card.

So in this guide, we’ll walk you through this benefit that could be useful in certain situations.

What Is Extended Warranty Protection?

An extended warranty is an insurance policy that prolongs an item’s warranty coverage beyond what the original manufacturer’s warranty offers.

Extended warranty coverage can help reimburse you in case of a covered product’s defect or failure.

Capital One Venture X Card Snapshot

Capital One Venture X Rewards Credit CardTerms Apply / Rates & Fees
U.P. Rating 
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel.
75,000 miles
$1,350
$395
19.99% - 29.99% (Variable)
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Excellent (740-840)

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

 

Pros
  • 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
  • 5x miles per $1 on flights purchased through Capital One Travel
  • 2x miles per $1 on all other purchases
Cons
  • $395 annual fee (rates & fees)
  • Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
Financial Snapshot
  • APR: 19.99% - 29.99% (Variable)
  • Foreign Transaction Fees: None
Rewards Center

Capital One Miles

 

The Capital One Venture X card is Capital One’s flagship ultra-premium credit card focused on travel benefits and rewards.

To start off, you’ll earn up to 10x Capital One miles:

  • 10x miles on hotels and rental cars booked through Capital One Travel
  • 5x miles on flights booked through Capital One Travel
  • 2x miles on all other purchases

In addition, cardholders will earn a 10,000-mile anniversary bonus, up to a $300 annual credit for bookings through Capital One Travel, and complimentary lounge access for you and 2 guests to 1,300+ lounges, including Capital One Lounges, Priority Pass lounges, and select Plaza Premium Lounges.

We value Capital One miles at 1.8 cents each, which translates to a minimum return on spending of 3.6%!

Other benefits include cell phone protection, return protection, trip cancellation and interruption protection, baggage delay reimbursement, trip delay reimbursement, and no foreign transaction fees (rates & fees).

Plus, add cardholders to your account for no additional fee (rates & fees); they can enjoy benefits and you will earn rewards on every dollar they spend.

What Sets Apart the Capital One Venture X Card for Extended Warranty Coverage

Man trying to fix broken tv
Extended warranty coverage can be useful if you find defects with a big-ticket item. Image Credit: Elnur via Adobe Stock

When comparing extended warranty coverage policies from credit cards, you should look at these 4 metrics:

  • Maximum coverage per item/claim
  • Maximum coverage per calendar year
  • Maximum allowable original warranty length to qualify for extended warranty protection
  • The length of extended warranty coverage

For the Capital One Venture X card, eligible manufacturers’ 3 years or fewer warranties can get 1 additional year of extended warranty coverage.

Although purchases made both inside and outside the U.S. are eligible for the extended warranty, the item must have a valid, original manufacturer’s U.S. repair warranty of 3 years or less, a store-purchased dealer warranty, or an assembler warranty.

Extended warranty reimbursements are limited to no more than the original price of the purchased item (minus shipping and handling fees), up to $10,000 per claim, and up to $50,000 per calendar year.

You must either register your purchase or keep your monthly billing statement reflecting the purchase, an itemized sales receipt, and the original warranty.

If you gift an item to someone else that was purchased with your Capital One Venture X card, they can get coverage, too.

Notable Exclusions From Extended Warranty

There are a series of items that are excluded from extended warranty coverage:

  • Automobiles, aircraft, boats, and other motorized vehicles and their associated motors, equipment, and accessories
  • Real estate and items that are intended to become part of real estate (e.g., garage doors, ceiling fans, etc.)
  • Rented or leased items
  • Computer software
  • Medical equipment
  • Used or pre-owned items (refurbished items will be covered as long as it has a warranty with it and would not be considered used or pre-owned)
  • Losses caused by or resulting from a cyber incident
  • Items purchased for resale, professional, or commercial use
  • Any costs other than those specifically covered under the terms of the original eligible warranty

How To Use the Capital One Venture X Card’s Extended Warranty

Now that we know what types of purchases are eligible for the extended warranty, let’s go through all the steps needed to follow if an incident occurs.

At a high level, you should make it a habit to register any purchases for extended warranty. It’s not a requirement, but it minimizes the need to compile extra documents and paperwork if you need to file a claim for that item.

To register your item, you can do so online at cardbenefitservices.com (you’ll need to create an online account) or call your Benefits Administrator at 844-288-2140.

You’ll need to either upload or send the sales receipt and warranty information so they can register your item.

Suppose you choose not to register your items. In that case, you’ll need to keep your monthly billing statement showing the purchase, the itemized sales receipt, the item’s original manufacturer’s written U.S. warranty, and any other coverage you may have received or purchased when you bought the item.

To file a claim, visit cardbenefitservices.com or call your Benefits Administrator at 844-288-2140 within 60 days of the product failure and open a case.

You’ll be requested to provide basic preliminary claim information and directed to the appropriate repair facility. After that, the Benefit Administrator will send you a claim form to complete.

Complete the claim form and submit the required documentation within 90 days of product failure:

  • A copy of your monthly billing statement showing the last 4 digits of your credit card account number and the purchase
  • Itemized sales receipt
  • Original manufacturer’s written US. warranty
  • Description of the item and its serial number
  • Original repair estimate or repair bill
  • Any other documentation necessary

After that, the claim will be substantiated and evaluated, and you will be eligible for reimbursements if your item requires repair or replacement.

If your item needs to be repaired, you can go to an authorized repair facility and file a claim for reimbursement.

Reimbursements should occur within 5 business days of approval.

Final Thoughts

As you can see, an extended warranty protects you against product and manufacturer defects, which can be useful, especially if you’re buying technology gadgets or similar items.

Hopefully, you have gleaned some useful knowledge from this guide, both about the Capital One Venture X card and the extended warranty coverage offered by this card.

For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

The information regarding the Capital One Venture X Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

Does extended warranty coverage apply if I cancel my credit card?

No, extended warranty coverage does not apply if you cancel your credit card.

Does credit card extended warranty apply to used items?

In general, no. It must be for a new purchase that has an eligible U.S. original manufacturer’s warranty.

Does the Capital One Venture X card offer extended warranty?

Yes, it does! For eligible purchases that have a qualifying warranty of 3 years or less, the Capital One Venture X card offers 1 additional year of extended warranty.

How to claim extended warranty from Capital One?

You’ll need to first register your extended warranty at 844-288-2140 or cardbenefitservices.com before filing a claim. If you need to file a claim, contact your Benefits Administrator or visit cardbenefitservices.com to open a case. Then, submit all the documentation including the sales receipt, original warranty information, and any other required documents in order to fully substantiate the case.

Stephen Au's image

About Stephen Au

Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used by hundreds of clients.

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