Hilton Hotels & Resorts: Everything You Need to Know Plus 5 Great Redemptions [2017]

Hilton Moorea

Hilton Hotels & Resorts is the flagship brand of the Hilton collection and one of the most recognizable hotel brands in the world. With over 550 hotel properties in 85 countries, they have a large footprint that makes it easy to find a location to try.

Hilton hotels include spaces for many types of events, from work meetings to weddings. You’ll also find restaurants and tons of other amenities at these upper upscale properties.

Let’s delve into the details of what you can expect when you stay at one of the great Hilton Hotels & Resorts properties.

Everything You Need to Know About Hilton Hotels & Resorts

Hilton describes its flagship brand as “the stylish, innovative leader of hospitality.” With over 140,000 employees serving Hilton Hotels with a total of over 200,000 rooms, they seek to create an experience “in which every guest feels cared for, valued, and respected.”

Whether it’s a celebration or a business conference, Hilton Hotels seeks to tailor the experience to your desires. On a smaller scale, they provide a service called Request Upon Arrival that allows guests to customize their hotel stay: whether it’s getting extra pillows or having a bottle of champagne waiting in their room for a romantic getaway.

It’s no surprise that Hilton Hotels are popular among both leisure and business travelers!

In the last couple of years, Hilton has made a push to move customers away from online travel agencies such as Expedia and Priceline by offering complimentary Wi-Fi to guests who book directly with Hilton.

Additionally, they offer a best price guarantee to help ensure you book directly with them. This can be particularly important at the upper upscale Hilton properties.

They also made a frustrating decision that guests who book with online travel agencies will not have their elite status recognized, nor will they earn Hilton Honors points on these bookings.

Request Upon Arrival

Hilton Champagne Request Upon Arrival
Have a bottle of champagne waiting for you in your room for a romantic start to your stay at with Hilton Hotels & Resorts. Image courtesy of Hilton.

A great feature at Hilton Hotels & Resorts is the Request Upon Arrival option. Prior to your stay, you can make a number of selections to customize your experience when you arrive.

This can be something as simple as asking for more pillows or towels or even requesting a crib. Each of these items is complimentary and can be particularly useful for families.

You can also request any of several brands of beer be waiting for you in your room. If you’re feeling fancy, there are champagne and wine options too, while food options including sweets, fruit, and cheeses. (These items are priced separately from your booking.)

Finally, you can request an upgrade to a corner room, an Executive Level room, or a corner room on the Executive Level. These paid upgrades are priced per night and based on availability at the specific hotel property during the dates of your stay.

Hilton Best Price Guarantee

While we often enjoy booking award stays at Hilton Hotels, if you plan on booking a paid stay, make sure you get the best price with the help of Hilton’s Best Price Guarantee.

If you book with Hilton and find the same room at a lower price on another website such as Orbitz, Hilton will match the price and take off another 25%. This can mean big savings on your paid stays with Hilton Hotels.

American Express Hilton Credit Cards

The co-branded Hilton credit cards provided by American Express can take your Hilton Hotel stays to the next level.

CREDIT CARDCARD INFO
Hilton Honors™ Surpass® Card from American Express

Need Inspiration?
> 11 Best Ways To Redeem Hilton Points
Hilton Honors™ Card from American Express
  • Earn 50,000 Hilton Honors™ Bonus Points
  • 7X points on qualifying purchases with hotels from the Hilton portfolio
  • Annual Fee: $0
  • Detailed Review

With the Hilton Honors™ Surpass® Card from American Express, you automatically receive Gold status, which entitles you to free breakfast every morning during your stay and space-available upgrades to nicer rooms. You also get your 5th night free on award stays of 5 nights or more.

The Hilton Honors™ Card from American Express provides Silver status to the cardholder. Like Gold status, Silver status provides the 5th night free benefit on award stays.

The Platinum Card® from American Express also provides cardholders with Gold status at Hilton (and Starwood Preferred Guest), which comes with all of the usual status perks.

Hot Tip: Check out our comparison of the benefits and perks of each Hilton Honors credit card for more details.

5 Amazing Hilton Redemptions

If you’re looking for great ways to redeem Hilton Honors points, make sure you check out some of the amazing Hilton Hotels & Resorts locations around the world.

With over 550 locations across the globe, this upper upscale brand is easy to find and worth an award stay. If you can get free breakfast thanks to Gold status from a credit card during your stay, that makes these redemptions even better!

Remember, Hilton no longer has an award chart that divides hotels into categories, so you won’t be able to easily predict how many points an award stay will cost.

You can use Hilton’s online tool to see the maximum points cost of an award stay, but it won’t show you the minimum amount required — which is the award price you want. To make your points go further, try not to book award stays during busy times.

Let’s take a look at 5 amazing award stay ideas at Hilton Hotels & Resorts.

1. Hilton Moorea Lagoon Resort & Spa

Hilton Moorea Lagoon Resort & Spa
Enjoy the beautiful views during your stay at the Hilton Moorea Lagoon Resort & Spa. Image courtesy of Hilton.

The Hilton Moorea Lagoon Resort & Spa is located on a remote island in French Polynesia. If you’re looking for a getaway with amazing views of nature and the ocean, you’re going to want to give this awesome Hilton property a look.

Make no mistake about it; this is a luxury experience. Rooms often sell for $450 per night, so this is a great property if you want to get a ton of value out of your Hilton points.

Award stays will cost a maximum of 80,000 Hilton points per night.

2. Hilton Seychelles Labriz Resort & Spa

Hilton Seychelles Labriz Resort & Spa
The Seychelles is a dream destination, and the Hilton Seychelles Labriz Resort & Spa is the perfect place to stay. Image courtesy of Hilton.

Located just over 900 miles off the coast of East Africa, Seychelles is a beautiful island for a fun vacation. Just getting to the Hilton Seychelles Labriz Resort & Spa is a blast. You’re probably used to taking Uber, taxi, or maybe even a train to your hotel…but not this one. You’ll have to take a boat or a helicopter to reach this hotel!

It’s situated on the beach adjacent to a national park, which provides great views while you enjoy relaxing on the property with friendly staff always available to help.

You can book an award stay for a maximum of 80,000 Hilton Honors points per night.

3. Hilton Queenstown Resort & Spa

Hilton Queenstown Resort & Spa
Your trip to New Zealand should be special, and the Hilton Queenstown Resort & Spa will be just that. Image courtesy of Hilton.

New Zealand might be one of the most popular destinations in the world right now thanks to its gorgeous scenery. Queenstown, in particular, continues to receive rave reviews, and the Hilton Queenstown Resort & Spa is the perfect place to stay during your trip.

You can take a water taxi to the city center or enjoy some beautiful views from this amazing hotel. If you have Gold or Diamond status, you can also enjoy a nice complimentary breakfast.

A night at this property requires a maximum of 60,000 Hilton points.

4. Hilton Salalah Resort

Hilton Salalah
At only a maximum of 5,000 Hilton points per night, the Hilton Salalah is a fun award stay. Image courtesy of Hilton.

The Hilton Salalah Resort is set on a beach away from busy city life, where you can relax by the water at this great Hilton property. While it’s a quiet location, it still has easy access to tourist activities in the city, making it a perfect place whatever your interests.

With a staff that gets high marks for their service, you’re almost guaranteed to have a relaxing stay in Oman thanks to the Hilton Salalah Resort.

Unlike the other Hilton redemptions we’ve discussed, an award stay at this property only costs a maximum of 5,000 Hilton points per night.

5. Hilton Berlin

Hilton Berlin
Berlin is a city rich with history, and the Hilton Berlin is the perfect place to stay during your visit. Image courtesy of Hilton.

The Hilton Berlin is an amazing hotel in a convenient location. In fact, you can easily walk to the Brandenburg Gate from the property, and this is a perfect place to stay if you are visiting the Christmas markets.

If you’re a Diamond member or you upgrade to an Executive Level room, you will have access to the highly rated Executive Lounge where you can enjoy a drink or even have breakfast.

An award night at the Hilton Berlin can cost up to 60,000 Hilton Honors points.

Hot Tip: For some more inspiration, check out our best ways to redeem Hilton points for award stays!

Final Thoughts

While Hampton by Hilton is a hotel brand that provides the basics and DoubleTree by Hilton is a full-service brand that makes you feel at home, Hilton Hotels & Resorts is a Hilton brand that provides more of a luxury experience to help you have an amazing vacation.

You will find a ton of great redemption opportunities at these properties and be happy you chose Hilton Hotels & Resorts. With Gold or Diamond status, you can take an already great experience and really have some fun thanks to complimentary breakfast and room upgrades when available.

Premier Rewards Gold Card from American Express

Premier Rewards Gold Card from American Express

FAQ

Where are Hilton Hotels & Resorts properties located?
There are over 550 Hilton Hotels & Resorts properties spread across 85 countries. As Hilton’s flagship brand, it is one of the largest brands in the portfolio.

What are Hilton Hotels & Resorts like?
Hilton Hotels & Resorts are marketed to both leisure and business travelers. You’ll often find meetings and weddings hosted at Hilton properties. Hilton properties are also known for having great restaurants.