Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications incl...
Edited by: Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
14 comments
Glenn
November 10, 2019
Please….That wasn’t a review, that was an advertisement. Enjoy your free luggage.
Kathleen A Butler
December 05, 2019
I am having trouble opening the “Power your Carry-On”. Could you give me a better description of how to access this?
Jarrod West
December 08, 2019
Hi Kathleen,
Can you be more specific as to what you’re referring to?
Jawaralal Melvin
December 25, 2019
I was outraged by the unseemly pimping for this brand.
Jarrod West
December 26, 2019
Hi Jawaralal,
We’re sorry you feel that way. We think Away luggage is a solid option for travelers and stand by our review.
Thanks for reading!
Janine
December 26, 2019
How do you get in contact with Away? I placed an order on December 2, 2019. they charged my debit card and I still have not received my order. I sent them numerous emails and only received one computer-generated response. Please help. This was supposed to be a Christmas gift for my daughter.
Jarrod West
December 27, 2019
Hi Janine,
The only contact they seem to have on their website is the email address help@awaytravel.com. Is that who you’ve emailed?
Melissa
August 24, 2021
Can you tell me what color your luggage is in the pictures? Is it “coast”? The color is beautiful in your pictures but Coast looks gray on their website.
Thank you!
Jarrod West
August 25, 2021
Hi Melissa,
Yes, the color featured in our post is the coast color. Thanks for reading!
Pam Johnson
September 02, 2021
I am a first-time buyer and was looking at different brands and most have a discount for first-time buyers. Can you give me a first-time buyer discount if I decide to buy from you?
Jarrod West
September 03, 2021
Hi Pam,
We are not Away. We are Upgraded Points, a website that publishes helpful guides for travelers. If you want to inquire about a discount you would need to contact Away directly on their website.
Crazy Hick in NH
September 22, 2021
Excellent review of this brand. After years of continually searching (and failing) to find luggage that would last more than a year, I came upon Away. Sure, Away isn’t cheap, but there’s a reason for that. And, as much as I travel (for work), I’m going on 3+ years with their 3 sizes (1 carry and 2 checked) and only 1 failure (that they promptly replaced, without hesitation). The only way I’ll ever go back to the others is if Away goes bye bye…even then, I might just quit traveling instead.
Caronet
May 26, 2022
I purchased an expandable carry-on during the pandemic in late 2020. I am just about to take my first flight tomorrow and was so excited to finally use my new luggage. I was so disappointed to learn the bag I purchased was without a battery! That was the main reason I made the purchase. I am seeing all of the cool items that come with it like a manual that looks like a passport, but mine had only the dust bag.
Katie Seemann
June 06, 2022
Hi Caronet,
If your bag didn’t come with everything it should have I would definitely contact the company. Even though it’s been a while since you purchased it, they might be able to send you the missing pieces.
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