Hyatt Zilara All-Inclusive Resorts [Locations, Amenities, and More]

Updated: August 17, 2023, 6:12pm CDT

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Hyatt Zilara All-Inclusive Resorts [Locations, Amenities, and More]

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Spending time at an all-inclusive resort is a favorite type of vacation for many travelers. Not having to worry about who’s paying for dinner or how much drinks cost brings a new level of relaxation to any tropical getaway.

However, you may have noticed that most of the hotels and resorts we talk about aren’t all-inclusive. That’s because traditionally, all-inclusive resorts haven’t been a part of hotel loyalty programs. But all hope is not lost because Hyatt actually has 3 brands of all-inclusive resorts that you can book with your World of Hyatt points!

In this post, we’re going to talk about Hyatt Zilara resorts. These are adults-only all-inclusive resorts located in Mexico, Jamaica, and the Dominican Republic. At these resorts, all of your food, drinks, and activities are included in your room rate, so you don’t have to open your wallet while you’re on vacation if you don’t want to.

We’ll show you what you can expect at all 3 Hyatt Zilara locations and how you can book these resorts using World of Hyatt points.

What Is Hyatt Zilara?

Hyatt Zilara is an adults-only all-inclusive brand within the Hyatt portfolio. These resorts for those 18 years of age and older are traditional all-inclusive properties where just about everything is included in the room rate, including food and drinks. Even better, though, is that you can book Hyatt Zilara properties using World of Hyatt points.

While all of the Hyatt Zilara resorts are unique, there are some amenities you’ll be able to count on at all locations:

Food and beverages (including alcoholic drinks) are included
Most activities, including water sports, are included
Multiple pools
Nightly live entertainment
Fitness center
Spa facilities (for an additional charge)
No resort fees

Hyatt has 10 other all-inclusive brands including Hyatt Ziva. Hyatt Ziva properties are very similar to Zilara, but they’re family-friendly.

How To Use Hyatt Points To Book Hyatt Zilara Resorts

The process of booking a Hyatt Zilara resort with points is the same as booking any other Hyatt hotel with points, except for one detail — the number of people traveling.

Since Hyatt Zilara resorts are all-inclusive, the price is based on the number of people staying in the room, so it’s important you enter this information correctly regardless of whether you’re paying the cash rate or using World of Hyatt points.

Hyatt Zilara booking process — When booking a Hyatt Zilara property, it’s important to correctly enter the number of people who will be staying in the room. Image Credit: Hyatt

When you’re paying in points, the cost is based on double occupancy, meaning you’ll pay the same price whether there are 1 or 2 people in the room. If you’re paying the cash rate, the cost for 1 person will be less than the cost for 2 people.

If you’re planning on having 3 or 4 adults in 1 room, you’ll have a harder time finding award availability. During our research for this post, we only found award nights for 3 or 4 people at 1 resort: Hyatt Zilara Rose Hall. The other 2 Hyatt Zilara locations only allowed points bookings for 1 or 2 people.

You could, however, use points to upgrade your room to a suite at all 3 locations.

Hyatt Zilara Award Chart

Here is what award nights will look like at the Hyatt Zilara properties:

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Hotel Category		Off-Peak	Standard	Peak
Category D: Hyatt Zilara Rose Hall	Standard Room	25,000	30,000	35,000
	Standard Suite	43,000	48,000	53,000
	Extra Person	13,000	15,000	17,000
Category E: Hyatt Zilara Cancun Hyatt Zilara Cap Cana	Standard Room	35,000	40,000	45,000
	Standard Suite	56,000	61,000	66,000
	Extra Person	17,000	20,000	23,000

All room and suite rates are for single or double occupancy. Additional points per night are required for each additional guest (with a maximum of 4 people per room).

Hot Tip: Hyatt Zilara resorts don’t charge a resort fee. The price you see, whether in points or cash, is the price you’ll pay.

How To Earn Enough Points To Book A Hyatt Zilara Resort

It’s easy to earn World of Hyatt points thanks to great credit card options and easy transfers from Chase Ultimate Rewards.

World Of Hyatt Credit Cards

There are 2 co-branded World of Hyatt credit cards that will help you earn enough points to book a stay at a Hyatt Zilara resort. The World of Hyatt Credit Card comes with benefits like a Category 1 to 4 free night certificate and automatic Discoverist status, while the World of Hyatt Business Credit Card is a great choice for business owners who want a faster path to elite status. You can even spend your way to top-tier Globalist status with either of these cards.

Recommended World of Hyatt Credit Cards

The World of Hyatt Credit Card

U.P. Rating

The World of Hyatt card offers a fast track to Hyatt elite status, an annual free night, and up to 9x points per $1 on Hyatt stays.

The World of Hyatt Credit Card

The World of Hyatt card offers a fast track to Hyatt elite status, an annual free night, and up to 9x points per $1 on Hyatt stays.

Welcome OfferEarn 30,000 Bonus Points after you spend $3,000 on purchases in your first 3 months from account opening. Plus, up to 30,000 More Bonus Points by earning 2 Bonus Points total per $1 spent in the first 6 months from account opening on purchases that normally earn 1 Bonus Point, on up to $15,000 spent.
Up to 60,000 points

UP's Bonus Valuation*:
$900

Annual Fee

$95

APR

21.49% - 28.49% Variable

Credit Recommended

Good to Excellent (670-850)

The World of Hyatt Credit Card makes your Hyatt stays more rewarding and helps you get coveted World of Hyatt elite status faster. This card is a must-have for any traveler who regularly stays at Hyatt hotels, or even for anyone who’s able to take advantage of the card’s annual free night certificate.

When you factor in all the benefits the World of Hyatt card offers, it’s easy to see why it is one of the best co-branded hotel credit cards on the market.

Pros

Up to 9 points total for Hyatt stays: 4 Bonus Points per $1 spent at Hyatt hotels and 5 Base Points per $1 from Hyatt as a World of Hyatt member
2x points per $1 at restaurants, on airline tickets purchased directly from the airline, local transit, rideshares, and fitness clubs/gym memberships
1x point per $1 on all other purchases
1 Free Night Award each cardmember anniversary (Category 1 to 4)
A second Free Night Award when you spend $15,000 on the card
Hyatt Discoverist status
5 automatic elite night credits each year
2 elite night credits for every $5,000 spent on the card
DoorDash DashPass subscription
No foreign transaction fees
Purchase protection
Trip cancellation/interruption and luggage insurance

Cons

$95 annual fee

Earn 30,000 Bonus Points after you spend $3,000 on purchases in your first 3 months from account opening. Plus, up to 30,000 More Bonus Points by earning 2 Bonus Points total per $1 spent in the first 6 months from account opening on purchases that normally earn 1 Bonus Point, on up to $15,000 spent.
Enjoy complimentary World of Hyatt Discoverist status for as long as your account is open.
Get 1 free night each year after your Cardmember anniversary at any Category 1-4 Hyatt hotel or resort
Receive 5 tier qualifying night credits towards status after account opening, and each year after that for as long as your account is open
Earn an extra free night at any Category 1-4 Hyatt hotel if you spend $15,000 in a calendar year
Earn 2 qualifying night credits towards tier status every time you spend $5,000 on your card
Earn up to 9 points total for Hyatt stays - 4 Bonus Points per $1 spent at Hyatt hotels & 5 Base Points per $1 from Hyatt as a World of Hyatt member
Earn 2 Bonus Points per $1 spent at restaurants, on airline tickets purchased directly from the airlines, on local transit and commuting and on fitness club and gym memberships
Member FDIC

Financial Snapshot

APR: 21.49% - 28.49% Variable
Foreign Transaction Fees: None

Card Categories

Rewards Center

World of Hyatt

NEW OFFER

World of Hyatt Business Credit Card

U.P. Rating

The World of Hyatt Business card provides a solid option for business travelers that are looking to put their expenses on a small business card.

Learn More(at Chase's secure site)

World of Hyatt Business Credit Card

The World of Hyatt Business card provides a solid option for business travelers that are looking to put their expenses on a small business card.

Welcome Offer60,000 Bonus Points after you spend $5,000 on purchases in your first 3 months from account opening.
60,000 points

UP's Bonus Valuation*:
$1,200

Annual Fee

$199

APR

21.49% - 28.49% Variable

Credit Recommended

Good to Excellent (670-850)

Hyatt loyalists who do their fair share of business travel have been clamoring for the addition of a co-branded Hyatt business credit card for quite some time — and now it’s finally here.

The World of Hyatt Business Credit Card is now available. In this guide, we will walk you through everything you need to know about it!

Pros

9x points per $1 spent total for Hyatt stays and experiences: Earn 4x points at Hyatt hotels, participating Small Luxury Hotels of the World, participating Exhale locations, and eligible Lindblad Expeditions. Plus, 5x points spent just for being a World of Hyatt member.
2x points per $1 spent in your top three spend categories each quarter through 12/31/24, then your top two categories each quarter. Eligible categories include: Dining, Shipping, Airline tickets when purchased directly with the airline, Local transit & Commuting, Social Media & Search Engine Advertising, Car Rental Agencies, Gas stations and Internet, Cable & Phone Services.
2x points per $1 spent on fitness club and gym memberships.
1x point per $1 on all other purchases
Automatic World of Hyatt Discoverist status
Gift World of Hyatt Discoverist status to up to 5 employees
Up to $100 annual Hyatt credit — broken up into 2 $50 statement credits
Access to the Hyatt Leverage program
Earn 5 Elite Night Credits for every $10,000 you spend on the card in a calendar year
10% back on redeemed points after spending $50,000 in a calendar year (with a cap of 20,000 points back per year); this rebate is only valid on stays after spending $50,000 on the card, and any stays prior to meeting that threshold will not be retroactively credited
Primary rental car insurance
Trip cancellation and interruption insurance
Purchase protection and extended warranty protection

Cons

$199 annual fee
Bonus categories and benefits are very similar to the personal card

60,000 Bonus Points after you spend $5,000 on purchases in your first 3 months from account opening
9 points total per $1 spent at Hyatt - 4 Bonus Points per $1 when you use your card at Hyatt hotels & 5 Base Points per $1 from Hyatt as a World of Hyatt member
2 Bonus Points per $1 spent in your top three spend categories each quarter through 12/31/24, then your top two categories each quarter.
2 Bonus Points per $1 spent on fitness club and gym memberships
1 Bonus Point per $1 spent on all other purchases.
Up to $100 in Hyatt statement credits - spend $50 or more at any Hyatt property and earn $50 statement credits up to two times each anniversary year.
5 Tier-Qualifying night credits toward status and Milestone rewards for every $10,000 you spend in a calendar year.
World of Hyatt Discoverist status for as long as your account is open. Plus, Discoverist status to up to five employees
Member FDIC

Financial Snapshot

APR: 21.49% - 28.49% Variable
Foreign Transaction Fees: None

Card Categories

Rewards Center

World of Hyatt

Chase Ultimate Rewards Credit Cards

Chase Ultimate Rewards points are a flexible currency, and Hyatt is a Chase transfer partner at a 1:1 ratio almost instantly. Transferring Chase points to Hyatt is a favorite strategy among many points-and-miles enthusiasts since Hyatt offers so many great high-value redemption opportunities.

Recommended Chase Ultimate Rewards Credit Cards

POPULAR FIRST CARD

Chase Sapphire Preferred^® Card

U.P. Rating

A fantastic travel card with a huge welcome offer, good benefits, and perks for a moderate annual fee.

Learn More(at Chase's secure site)

Chase Sapphire Preferred^® Card

A fantastic travel card with a huge welcome offer, good benefits, and perks for a moderate annual fee.

Welcome OfferEarn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Ultimate Rewards®.
60,000 points

UP's Bonus Valuation*:
$1,200

Annual Fee

$95

APR

21.49%-28.49% Variable

Credit Recommended

Good to Excellent (670-850)

The Chase Sapphire Preferred^® card is one of the best travel rewards cards on the market. Its bonus categories include travel, dining, online grocery purchases, and streaming services, which gives you the opportunity to earn lots of bonus points on these purchases.

Additionally, it offers flexible point redemption options, no foreign transaction fees, and excellent travel insurance coverage including primary car rental insurance. With benefits like these, it’s easy to see why this card is an excellent choice for any traveler.

Pros

5x points on all travel booked via the Chase Travel portal
5x points on select Peloton purchases over $150 (through March 31, 2025)
5x points on Lyft purchases (through March 31, 2025)
3x points on dining purchases, online grocery purchases, and select streaming services
2x points on all other travel worldwide
$50 annual credit on hotel stays booked through the Chase Travel portal
6 months of complimentary Instacart+ (activate by July 31, 2024), plus up to $15 in statement credits each quarter through July 2024
Excellent travel and car rental insurance
10% annual bonus points
No foreign transaction fees
1:1 point transfer to leading airline and hotel loyalty programs like United MileagePlus and World of Hyatt

Cons

$95 annual fee
No elite benefits like airport lounge access or hotel elite status

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.
Enjoy beneﬁts such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases, $50 Annual Chase Travel Hotel Credit, plus more.
Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Travel℠. For example, 60,000 points are worth $750 toward travel.
Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
Get complimentary access to DashPass which unlocks $0 delivery fees and lower service fees for a minimum of one year when you activate by December 31, 2024.
Member FDIC

Financial Snapshot

APR: 21.49%-28.49% Variable
Foreign Transaction Fees: None

Card Categories

Rewards Center

Chase Ultimate Rewards

Chase Sapphire Reserve^®

U.P. Rating

A top player in the high-end premium travel credit card space that earns 3x points on travel and dining while offering top luxury perks.

Learn More(at Chase's secure site)

Chase Sapphire Reserve^®

A top player in the high-end premium travel credit card space that earns 3x points on travel and dining while offering top luxury perks.

Welcome OfferEarn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel.
60,000 points

UP's Bonus Valuation*:
$1,200

Annual Fee

$550

APR

22.49%-29.49% Variable

Credit Recommended

Excellent (740-850)

If you’re looking for an all-around excellent travel rewards card, the Chase Sapphire Reserve^® is one of the best options out there.

The card combines elite travel benefits and perks like airport lounge access, with excellent point earning and redemption options. Plus it offers top-notch travel insurance protections to keep you covered whether you’re at home or on the road.

Don’t forget the $300 annual travel credit which really helps to reduce the annual fee!

Pros

10x total points on hotels and car rentals when you purchase travel through Chase TravelSM immediately after the first $300 is spent on travel purchases annually
10x points on Lyft purchases March 31, 2025
10x points on Peloton equipment and accessory purchases over $250 through March 31, 2025
5x points on airfare booked through Chase Travel^SM
3x points on all other travel and dining purchases; 1x point on all other purchases
$300 annual travel credit
Priority Pass airport lounge access
TSA PreCheck, Global Entry, or NEXUS credit
Access to Chase Luxury Hotel and Resort Collection
Rental car elite status with National and Avis

Cons

$550 annual fee
Does not offer any sort of hotel elite status

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.
$300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
Get 50% more value when you redeem your points for travel through Chase Travel℠. For example, 60,000 points are worth $900 toward travel.
1:1 point transfer to leading airline and hotel loyalty programs
Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck^®
Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more
Member FDIC

Financial Snapshot

APR: 22.49%-29.49% Variable
Foreign Transaction Fees: None

Card Categories

Rewards Center

Chase Ultimate Rewards

Hyatt Zilara Locations

There are 3 Hyatt Zilara locations across Mexico, Jamaica, and the Dominican Republic. Let’s take a closer look at all 3 of these resorts to see what they offer — and how to book them using points.

The costs listed here are averages based on double occupancy prices throughout the year. Each resort’s peak, standard, and off-peak prices in points are listed, but we calculated the cent-per-point values using the standard award cost.

These values are examples of what you can expect to get, but you can get a higher (or lower) value depending on your specific travel dates. For reference, we value World of Hyatt points at about 1.5 cents each, so to maximize your points, focus on redemptions where the points value is higher than 1.5.

1. Hyatt Zilara Cancun (Mexico)

Hyatt Zilara Cancun Swim Up Suites — A swim-up suite at Hyatt Zilara Cancun. Image Credit: Hyatt

Located in the heart of Cancún’s Hotel Zone, Hyatt Zilara Cancun sits on a white-sand beach overlooking the Caribbean Sea. While it’s convenient to many of Cancún’s most popular attractions, there’s no shame in relaxing at the resort all day long.

All 310 rooms are large suites with at least 653 square feet of space. Each room has a furnished balcony with a hammock and an in-room minibar, while select suites have swim-up pool access and even exclusive cabana access.

You can grab a drink at the beachfront infinity pool’s swim-up bar or enjoy the Olympic-size lap pool. The resort organizes classes and games throughout the day as well as nightly live entertainment. The Sky Gym has everything you need to stay active, while the Zen Spa offers complete relaxation.

There are 6 restaurants plus multiple bars at Hyatt Zilara Cancun. Try Asian or Caribbean cuisine one night and then opt for Mexican or the international buffet the next. Guests staying in select room categories can try out Chef’s Plate, a restaurant that serves a 5-course gourmet meal complete with wine pairings suggested by the resident sommelier.

World of Hyatt Award Category: E

Points Needed per Night: 35,000 (off-peak), 40,000 (standard), 45,000 (peak)

Average Cash Cost: $390 to $660

Average Value per Point: 1.8 cents per point

2. Hyatt Zilara Cap Cana (Dominican Republic)

Located on Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise just 15 minutes south of Punta Cana International Airport (PUJ).

Each of the resort’s 375 suites offers at least 600 square feet of space with gorgeous ocean or resort views, along with a private balcony or patio, free Wi-Fi, and a stocked in-room minibar.

This resort offers guests everything they need for a spectacular vacation. There’s a pristine white-sand beach and multiple pools, including a beachfront infinity pool with a swim-up bar. At Canapolis Water Park, located onsite, guests can relax in the lazy river or get some thrills at any of the 7 water slides.

The massive 14,000 square foot fitness center features Zumba, spinning, cardio equipment, TRX training, and Pilates. Plus, there are plenty of daily fitness classes offered as well. After a day of activity, guests can enjoy the nightly live entertainment offered at the resort.

There’s no shortage of dining options at Hyatt Zilara Cap Cana, including everything from French, Polynesian, Caribbean, and Indian cuisine to a steakhouse and a pizzeria. There’s also a coffee lounge and a martini bar in addition to the lobby lounge and 2 swim-up bars.

Word of Hyatt Award Category: E

Points Needed per Night: 35,000 (off-peak), 40,000 (standard), 45,000 (peak)

Average Cash Cost: $500 to $750

Average Value per Point: 2.1 cents per point

Hot Tip: In addition to all of the dining options offered at this resort, guests also have access to all of the restaurants, bars, and lounges at Hyatt Ziva Cap Cana, located next door.

3. Hyatt Zilara Rose Hall (Jamaica)

Located about 20 minutes from Montego Bay, Jamaica, Hyatt Zilara Rose Hall is a great spot for an adults-only Caribbean vacation.

All guestrooms have a private balcony or patio overlooking the pool, gardens, or beach and a stocked minibar. Select suites even offer direct pool access.

Guests can stay active all day long at Hyatt Zilara Rose Hall. There’s everything from boogie boards and snorkeling to kayaks and catamarans. The fitness center offers daily classes and even has an aqua gym and water spin classes!

There are plenty of places to eat and drink at the resort. Options include fine French cuisine, Italian, Asian, Jamaican barbecue, and even an English pub. In addition, there’s a coffee bar, piano bar, and multiple pool bars throughout the property.

World of Hyatt Award Category: D

Points Needed per Night: 25,000 (off-peak), 30,000 (standard), 35,000 (peak)

Average Cash Cost: $400 to $575

Average Value per Point: 2.0 cents per point

Hot Tip: Use our printable beach vacation packing list to ensure you don’t forget any essentials.

Final Thoughts

If you’re looking for an adults-only all-inclusive resort that you can book with points, a Hyatt Zilara resort might be the perfect solution. These 3 resorts, located in Mexico, Jamaica, and the Dominican Republic, offer a relaxing, tropical escape for guests ages 18 and up.

At Hyatt Zilara, food, drinks, and most activities are included in your room rate, and you can even book a room using your World of Hyatt points. If you need more World of Hyatt points, you can transfer points from Chase Ultimate Rewards or earn them with a World of fHyatt credit card.

The information regarding The World of Hyatt Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Featured Image Credit: Hyatt

Frequently Asked Questions

What is the difference between Hyatt Ziva and Zilara?

Both Hyatt Ziva and Hyatt Zilara are all-inclusive properties that you can book with World of Hyatt points. However, Hyatt Zilara resorts are for adults 18 and up only while Hyatt Ziva resorts are family-friendly.

Are tips included at Hyatt Zilara?

Yes, all tips and gratuities are included in your Hyatt Zilara room rate. However, additional tipping for exceptional service is welcome.

How many rooms are at the Hyatt Zilara Cancun?

Hyatt Zilara Cancun has 310 guestrooms, all of which are suites that have at least 653 square feet of space.

Can Hyatt Ziva guests go to Zilara?

All guests staying at Hyatt Zilara Cap Cana can make use of the dining facilities at both locations, while only adults staying at Hyatt Ziva Cap Cana can use the restaurants at Hyatt Zilara Cap Cana. The water park, theater, and gym are shared between these 2 resorts. There are no reciprocal benefits offered between any other resorts.

How many Hyatt Zilara locations are there?

There are 3 Hyatt Zilara locations: Hyatt Zilara Cancun in Mexico, Hyatt Zilara Rose Hall in Jamaica, and Hyatt Zilara Cap Cana in the Dominican Republic.

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About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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