Full List of U.S. United Club Lounge Locations, Hours, & Amenities [2017]

United Polaris Lounge - Chicago O'Hare

In this post, we’ve compiled a complete list of all U.S. United Club Lounge locations and included detailed information on each one. This includes exactly where to find each lounge at the airport, hours of operation, and any special amenities that may be provided.

When you consider amenities for these lounges, keep in mind that United Club Lounges all provide some standard perks:

  • New United Club complimentary snack menu including food buffet
  • New United Club complimentary non-alcoholic beverage menu
  • Complimentary bar service
  • Agent assistance for reservations, seat assignments, and e-ticketing
  • Free high-speed Wi-Fi
  • Outlets throughout
  • Free use of printers
  • Current newspapers, periodicals, and digital publications
  • Info on local dining/entertainment

If you’re wondering how to go about getting access to a United Club lounge, information on eligibility and pricing is listed at the bottom of this post. Remember, certain credit card holders may automatically gain access to many of these lounges!

Table of contents

United Club Lounges

Atlanta, GA – Hartsfield–Jackson Atlanta International Airport (ATL)

Terminal T (between Gate 11 & Gate 12)
Sun – Fri: 4:45am – 8:45pm
Saturday: 4:45am – 7:00pm
Select Amenities: Premium Wine & Spirits Program

Austin, TX – Austin-Bergstrom International (AUS)

West Concourse, Mezzanine Level (across from Gate 13)
Sun – Fri: 4:30am – 7:30pm
Saturday: 4:30am – 5:00pm
Select Amenities: Premium Wine & Spirits Program

Boston, MA – Logan International Airport (BOS)

Terminal B, Level 3 (near Gate 24)
Mon – Sat: 4:30am – 8:00pm
Sunday: 4:30am – 8:30pm
Select Amenities: Premium Wine & Spirits Program

Chicago, IL – Chicago O’Hare International Airport (ORD)

Terminal 1, Concourse B (near Gate B6)
Mon – Sun: 4:30am – 10:00pm
Select Amenities: Premium Wine & Spirits Program

Terminal 1, Concourse B (near Gate B18)
Mon – Thurs, Sat, Sun: 4:30am – 10:00pm
Friday: 5:30am – 10:00pm
Select Amenities: Premium Wine & Spirits Program, Club Bistro Menu featuring Giordano’s Deep Dish Pizza

Terminal 1, Concourse C (near gate C16)
This location is temporarily closed.

Terminal 2, Concourse F (across from Gate F8)
Mon – Sun: 4:30am – 10:00pm
Select Amenities: Premium Wine & Spirits Program

Cleveland, OH – Cleveland Hopkins International Airport (CLE)

Between Gate C14 & Gate C16
Sun – Fri: 4:30am – 9:00pm
Saturday: 4:30am – 8:15pm
Select Amenities: Premium Wine & Spirits Program, Family Room

Dallas/Fort Worth, TX – Dallas/Fort Worth International Airport (DFW)

Terminal E, Mezzanine Level (near Gate E22)
Sun – Fri: 4:30am – 7:30pm
Saturday: 4:30am – 5:30pm
Select Amenities: Premium Wine & Spirits Program

Denver, CO – Denver International Airport (DEN)

West (near Gate B32)
Mon – Sun: 5:00am – 9:00pm
Select Amenities: Premium Wine & Spirits Program

East (near Gate B44)
Mon – Sun: 6:30am – 11:30pm
Select Amenities: Premium Wine & Spirits Program

Ft. Lauderdale, FL  – Fort Lauderdale-Hollywood International Airport (FLL)

Terminal (between Gate C1 & Gate C3)*
*Temporary location w/ limited seating
Mon – Sun: 5:00am – 8:00pm
Select Amenities: Premium Wine & Spirits Program

Honolulu, HI – Honolulu International Airport (HNL)

Diamond Head Concourse (above Gate 10)
Mon – Sun: 5:30am – 10:45pm
Select Amenities: Premium Wine & Spirits Program

Houston, TX – George Bush Intercontinental Airport (IAH)

Terminal A (across from Gate A9)
Mon – Sun: 7:45am – 8:45pm
Select Amenities: Premium Wine & Spirits Program

Terminal B, South Mezzanine (above United Ticket Counter)
Mon – Sun: 5:30am – 9:00pm
Select Amenities: Premium Wine & Spirits Program

Terminal C (near Gate C1)
Mon – Sun: 5:30am – 9:00pm
Select Amenities: Premium Wine & Spirits Program

Terminal C, South Concourse (toward Gate C33)
Mon – Sun: 5:30am – 9:00pm
Select Amenities: Premium Wine & Spirits Program, Family Room

Terminal E (between Gate E11 & Gate E12)
Mon – Sun: 5:00am – 11:30pm
Select Amenities: Premium Wine & Spirits Program, Family Room

Las Vegas, NV – McCarran International Airport (LAS)

Concourse D (between Gate 33 & Gate 35, use elevator to access 3rd floor)
Mon – Sun: 4:30am – 12:30am
Select Amenities: Premium Wine & Spirits Program

Los Angeles, CA – Los Angeles International Airport (LAX)

Terminal 7 (adjacent to Gate 71A)
Mon – Sun: 4:30am – 12:45am
Select Amenities: Premium Wine & Spirits Program

Minneapolis-St.Paul, MN – Minneapolis–Saint Paul International Airport (MSP)

Concourse E (between Gate E6 & Gate E8)
Mon – Sun: 5:00am – 7:15pm
Select Amenities: Premium Wine & Spirits Program

New York, NY – LaGuardia Airport (LGA)

Concourse C (outside corridor behind United Ticket Counter)
Mon – Sun: 4:45am – 8:00pm
Select Amenities: Premium Wine & Spirits Program

Newark, NJ – Newark Liberty International Airport (EWR)

Terminal A, (near Gate A2)
Mon – Sun: 5:00am – 10:00pm
Select Amenities: Premium Wine & Spirits Program

Terminal C, Upper Level (near Gate 74)
Mon – Thurs: 5:00am – 10:30pm
Fri – Sun: 5:00am – 11:15pm
Select Amenities: Premium Wine & Spirits Program

Terminal C (near Gate C120)
Mon – Sun: 4:30am – 10:30pm
Select Amenities: Premium Wine & Spirits Program, Family Room

Terminal C (near Gate C124)*
*Pop-up location offering beer/wine & small selection of dining options
Mon – Sun: 5:00am – 10:00pm
Select Amenities: n/a

Orange County/Santa Anna, CA – John Wayne Airport (SNA)

Next to elevator across from Gate 9
Mon – Sat: 5:15am – 9:00pm
Sunday: 6:15am – 9:00pm
Select Amenities: Premium Wine & Spirits Program

Orlando, FL Orlando International Airport (MCO)

Concourse B (near Gate 43)
Mon – Sun: 5:15am – 8:00pm
Select Amenities: Premium Wine & Spirits Program

Philadelphia, PA Philadelphia International Airport (PHL)

Second Level, Between Concourses C & D
Mon – Sun: 4:30am – 7:30pm
Select Amenities: Premium Wine & Spirits Program

Phoenix, AZ Phoenix Sky Harbor International Airport (PHX)

Terminal 2 (past Gate 7)
Mon – Sun: 4:00am – 10:00pm
Select Amenities: Premium Wine & Spirits Program

Portland, OR Portland International Airport (PDX)

Concourse E (across from Gate E1)
Mon – Sun: 4:15am – 6:30pm
Select Amenities: Premium Wine & Spirits Program

San Antonio, TX – San Antonio International Airport (SAT)

Terminal B
Mon – Sun: 4:30am – 6:45pm
Select Amenities: Premium Wine & Spirits Program

San Diego, CA San Diego International Airport (SAN)

Terminal 2 West, Mezzanine Level (above Sunset Cove between Gate 47 & Gate 48)
Mon – Sun: 5:15am – 10:00pm
Select Amenities: Premium Wine & Spirits Program

San Francisco, CA – San Francisco International Airport (SFO)

International Terminal, Across from G Terminal Security
*Seating may be limited due to a portion of the lounge being under construction
Mon – Sun: 5:00am – 12:00am
Select Amenities: Premium Wine & Spirits Program

Terminal 3, Boarding Area E (near Gate 70)
Mon – Sun: 5:00am – 11:00pm
Select Amenities: Premium Wine & Spirits Program

Terminal 3, Concourse F (Rotunda)
Mon – Sun: 5:00am – 11:30pm
Select Amenities: Premium Wine & Spirits Program

Seattle, WA Seattle–Tacoma International Airport (SEA)

Concourse A (across from Gate 9)
Mon – Sun: 4:30am – 12:15am
Select Amenities: Premium Wine & Spirits Program

Washington, DC Area (Arlington, VA) – Ronald Reagan Washington National Airport (DCA) 

Terminal B (opposite Gate 11)
Mon – Sun: 5:15am – 8:00pm
Select Amenities: Premium Wine & Spirits Program

Washington, DC Area (Dulles, VA) – Washington Dulles International Airport (IAD)

Midfield Terminal, Concourse C (near Gate C7)
Mon – Sun: 5:00am – 10:00pm
Select Amenities: Premium Wine & Spirits Program

Midfield Terminal, Concourse C (near Gate C17)
Mon – Sun: 5:00am – 10:00pm
Select Amenities: Premium Wine & Spirits Program

Midfield Terminal, Concourse C (near Gate D8)
Mon – Sun: 5:00am – 10:00pm
Select Amenities: Premium Wine & Spirits Program


Eligibility & Pricing

Premium Cabin Customers

United Polaris first and United Polaris business class customers may access United Club Lounge locations at departure, connecting, and arrival airports on a same-day itinerary.

Access: Requires showing a boarding pass for travel in the cabin classes described.
Guest Policy: 1 guest allowed for first class customers, no guests allowed for business customers.

United business class customers traveling internationally may access United Club Lounge locations at departure, connecting, and arrival airports on a same-day itinerary.

Customers on premium transcontinental flights are only allowed access to United Club lounge at the origin & destination locations.

Access: Requires showing a boarding pass for travel in the cabin class described.
Guest Policy: No guests allowed.

Star Alliance member airline first or business class customers may only access United Club Lounge locations at their airport of departure.

Access: Requires showing a boarding pass for travel in the cabin classes described.
Guest Policy: 1 guest allowed for first class customers, no guests allowed for business customers.

Star Alliance Gold Status

United Airlines MileagePlus loyalty program members traveling on international flights operated by a Star Alliance member airline may access a United Club Lounge location.

Access: Requires showing either of the following:

  • Valid Star Alliance Gold membership card and same-day boarding pass for travel
  • Valid same-day boarding pass with Star Alliance Gold status noted

Guest Policy: 1 guest allowed if the guest is also traveling on a flight operated by a Star Alliance member airline and is departing from the same airport.

All other Star Alliance member airline loyalty program members may access a United Club Lounge location.

Access: Requires showing either of the following:

  • Valid Star Alliance Gold membership card and same-day boarding pass
  • Valid same-day boarding pass with Star Alliance Gold status noted
  • *Both must be for travel on flights operated by a Star Alliance member airline departing from the same airport.

Guest Policy: 1 guest allowed if the guest is also traveling on a flight operated by a Star Alliance member airline and is departing from the same airport.

United Club Membership

United Club members may access a United Club Lounge location.

New United Club memberships require an initiation fee of $50 (or 7,000 miles). This fee also applies if an existing membership is >30 days past it’s expiration date.

The remainder of the annual membership rate in dollars/miles is based on the customer’s MileagePlus Status:

  • General Member: Single – $550/70,000; w/ spouse – $1,100/140,000
  • Premier® Silver: Single – $550/70,000; w/ spouse – $1,100/140,000
  • Premier Gold: Single – $550/70,000; w/ spouse – $1,100/140,000
  • Premier Platinum: Single – $500/65,000; w/ spouse – $1,050/135,000
  • Premier 1K®: Single – $450/60,000; w/ spouse – $1,000/130,000

Access: Requires showing any of the following:

  • Boarding pass for same-day travel with valid United Club membership number noted
  • Valid United Club membership card and boarding pass for same-day travel
  • Valid United Club membership number and boarding pass for same-day travel

Guest Policy: 2 adult guests, or 1 adult guest and all dependent children under 21 years of age are allowed.

MileagePlus Cardholders

The following MileagePlus cards provide access to the United Club Lounge since a United Club membership is included in their benefits:

Chase United MileagePlus® Club Card
Chase United MileagePlus® Presidential Plus℠ Card

Access: Requires showing any of the following:

  • Boarding pass for same-day travel with valid United Club membership number noted
  • Valid United Club membership card and boarding pass for same-day travel
  • Valid United Club membership number and boarding pass for same-day travel

Guest Policy: 2 adult guests, or 1 adult guest and all dependent children under 21 years of age are allowed.

United Club One-Time Pass

Travelers may purchase a one-time pass for $59 at any club location or through the United mobile app. If a customer decides to purchase a full-year membership, the initiation fee of $50 is waived.

The following MileagePlus cards provide 2 one-time passes to United Clubs:

Chase United MileagePlus® Explorer Card
Chase United MileagePlus® Explorer Business Card

Access: Requires showing either of the following:

  • Valid mobile or paper United Club one-time pass and boarding pass for same-day travel
  • Valid 15-digit one-time pass number and boarding pass for same-day travel

Guest Policy: No guests allowed.

Additional Types of Access

Active U.S. military personnel may access a United Club Lounge with valid U.S. military identification and boarding pass for travel within 24 hrs on a United- or United Express-operated flight; no guests allowed.

Amtrak Guest Rewards® Select Plus and Select Executive members may access a United Club Lounge with a valid Amtrak Guest Rewards® Select Plus℠ or Select Executive℠ member card and boarding pass for same-day travel; 1 adult guest and all dependent children under 21 years of age allowed.

Air Canada Maple Leaf™ Club North America members may access U.S. United Club Lounges with a valid Air Canada Maple Leaf Club membership card and boarding pass for flights operated by a Star Alliance member airline departing from the same airport; no guests allowed.

Air Canada Maple Leaf™ Club Worldwide members may access all United Club Lounges with a valid Air Canada Maple Leaf Club membership card and boarding pass for flights operated by a Star Alliance member airline departing from the same airport; 1 guest allowed.


United Global First℠ Lounge

Access: United Global First℠ Lounges are available to international United first class customers on long-haul international flights, as well as Star Alliance™ first class customers departing on international flights.

Access to the lounge is granted by showing your United (or Star Alliance member) boarding pass for flights arriving or departing on a same-day itinerary within 24 hours.

United defines long-haul international flights as those flying between the U.S. and Asia, Australia, Europe, the Middle East, or South America.

Guest Policy: Eligible United visitors are allowed to bring 1 adult/child with them as a guest free of charge.

Amenities:

  • Personalized Services
  • Complimentary Hors D’oeuvres
  • Complimentary Premium Beverages
  • Shower Rooms
  • Complimentary Wi-Fi
  • Printers/Copiers
  • TVs, Newspapers, & Magazines

San Francisco, CA San Francisco International Airport (SFO)

International Terminal, Concourse G (between Gate 98 & Gate 100)
Mon – Sun: 8:00am – 10:30pm

Washington, D.C. Area (Dulles, VA) – Washington Dulles International Airport (IAD)

Midfield Terminal (near Gate C4)
Mon – Sun: 6:30am – 10:00pm


United Polaris Lounges

United is in the process of unveiling a number of new Polaris Lounges in order to provide premium cabin travelers with an upgraded pre/post-flight experience. United boasts these new lounges will provide customized amenities, spa-like shower facilities, and “tucked-away relaxation areas” with white noise and soothing lighting, all aimed at helping customers relax.

These Polaris Lounges are expected to provide elite customer service including a concierge available to assist with local dinner and entertainment reservations as well as rental cars and additional requests.

In addition to these upgrades, food and drink will also get a facelift. Not only will these lounges offer an extensive buffet, but they will also offer table service and a new menu created by award-winning chef Art Smith.

Only 1 Polaris Lounge has been opened thus far at Chicago’s O’Hare airport, with plans to open 8 more over the next 1-2 years. Additional U.S. lounge locations include San Francisco, Newark, Houston, Los Angeles, and Washington, D.C.

Access: United Polaris Lounge access is available to United Polaris first and United Polaris business class customers traveling on long-haul international flights.

Additionally, Star Alliance™ first and business class customers departing on international flights are allowed access.

Access to the lounge is granted by showing your United (or Star Alliance member) boarding pass for flights arriving or departing on a same-day itinerary within 24 hours.

United defines long-haul international flights as those flying between the U.S. and Asia, Australia, Europe, the Middle East, or South America.

Guest Policy: Eligible United visitors are allowed to bring 1 adult/child with them as a guest free of charge.

Chicago, IL Chicago O’Hare International Airport (ORD)

Terminal 1, Concourse C (near Gate C18)
Mon – Sun: 7:15am – 9:00pm

Early 2018: SFO, EWR

Late 2018: IAH, LAX, IAD


United Arrivals Lounge

United operates 1 U.S. Arrivals Lounge located in Terminal 3 of the San Francisco airport.

Access: Access to the Arrivals Lounge is granted to United Polaris first and business class customers who arrive by noon on a same-day ticket.

Guest Policy: United does not allow guests in the Arrivals Lounge.

Amenities:

  • Personalized Services
  • Complimentary Breakfast-Oriented Snacks
  • Complimentary Non-alcoholic Beverages
  • Shower Rooms
  • Complimentary Wi-Fi
  • Printers/Copiers
  • TVs, Newspapers, & Magazines

San Francisco, CA San Francisco International Airport (SFO)

Terminal 3, Baggage Level
Mon – Sun: 6:00am – 12:30pm
Select Amenities: Showers


House Rules & Policies

Due to the detailed nature of United Lounge house rules and policies, please click here to read more.

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