Daniel K. Inouye International Airport (HNL) serves 21 million passengers annually and is based on the island of O‘ahu — the busiest of the Hawaiian Islands.
Also known as Honolulu International Airport, HNL is the main hub for Hawaiian Airlines and is also home to many U.S. and international airlines.
HNL was the first airport to build a major runway completely off-shore, and passengers can enjoy spectacular views of the turquoise waters when taking off or landing on this reef runway.
Airport: Daniel K. Inouye International Airport (HNL)
Terminals: 3 terminals — 1, 2, and 3
Airport Address: 300 Rodgers Blvd., Honolulu, HI 96819
Distance From Downtown Honolulu: 5 miles (8 km)
Phone Number: 808-836-6411
Annual Passengers: 21 million
Flight Information: Departures and arrivals info can be found here
Airlines Operating From HNL
HNL Airport Terminals
HNL consists of 3 terminals and 7 departure concourses interlinked by a series of split level roads and walkways.
Terminal 2 is the largest of the 3 terminals, operating domestic and international flights, while the other 2 terminals operate inter-island flights and flights to the U.S. mainland. Terminal 3 is located 0.6 miles from the other terminals and operates flights for Mokulele Airlines only.
Parking can be found outside the terminals, and the on-airport rental car offices are located on the ground level of the Terminal 2 parking garage.
Terminal 1 and Concourse A
Terminal 1 is on the west side of the airport, where Hawaiian Airlines operates inter-island flights and to the U.S mainland. Terminal facilities are split across 3 levels, with baggage claim on level 1, ticketing and departure concourses on level 2, and the Hawaiian Airlines Plumeria Lounge on level 3 (inside the secure area).
Levels 1 and 2 have curbside access for picking up and dropping off passengers and some ground transportation services are based here. There are 3 security checkpoints on level 2 and 1 on the baggage claim level between carousels 8 and 9. These provide access to the secure area and Concourse A, with 8 gates numbered A13 to A20.
There’s a good selection of shops and restaurants and the Hawaiian Airlines Premier Club lounge can be found near gate A18. Passengers connecting to Terminal 2 can take the inter-terminal shuttle bus to their departure concourse from the third level.
Concourse B is located south of Terminal 1 and has 5 gates numbered B1 to B5. Passengers can walk within the secure area from Terminal 1, and there’s a small selection of shops and restaurants.
Terminal 2 is the main terminal at HNL and operates both domestic and international flights, including international arrivals for Hawaiian Airlines. The terminal is located in the central area of the airport and has 3 departure concourses.
Level 1 — Baggage Claim
International arrivals is located on level 1 with 5 baggage claim areas labeled D, E, F, G, and H. Ground transportation services are outside baggage claim, and the car rental facility is located on the lower level of the Terminal 2 parking garage.
Once you have cleared security, you can access the garden court area on level 1, which has several cultural gardens and access to the following lounges:
- China Airlines Dynasty Lounge
- HIS Lea Lea Airport Lounge
- IASS Hawaii Lounge
- Korean Air KAL Lounge
- Qantas Business Lounge
Level 2 — Ticketing
Airline ticketing is split across 5 lobby areas numbered 4 to 8. There are 4 security checkpoints that lead through to Concourses C, D, E, F, and G.
Concourses C, E, and G are accessible from level 2, and Concourses D and F are accessible from level 3, along with the food court and airline lounges. Concourse D is a small gate area with 2 gates numbered D1 and D2, and Concourse F has 2 gates numbered F1 and F2. The Four Seasons Resort Lanai Guest Lounge is located near gate D1.
To reach Concourse C, passengers can walk from Terminal 2 or take the airside shuttle bus from level 3. Concourse C has 9 gates numbered A1 to A9 and a good selection of restaurants. The ANA Suite Lounge is located on level 3 above gate C4.
Concourse E is centrally located in the departures area, and passengers can reach the concourse on foot along the walkways from Terminal 2 and by taking the escalator up to level 3. Concourse E has 10 gates numbered E1 to E10 and a good selection of shops and restaurants.
Concourse G is at the east end of the airport, and passengers can walk from Terminal 2 or ride the shuttle bus from level 3. The concourse has 9 gates numbered G1 to G10 and a United Club lounge. There’s a small selection of shops and restaurants.
Terminal 3 is the smallest terminal at HNL, located at 3073 Aolele St., Honolulu, HI 96819. The terminal consists of just 1 departure gate (H1) and 1 baggage claim area. Only Mokulele Airlines operates from Terminal 3 using small aircraft. Passengers can connect to Terminals 2 and 3 by riding the courtesy shuttle bus.
Hot Tip: If you’re planning a trip to one of the islands, check out our article on the best times to visit Hawaii (by seasons and islands) and our ultimate travel guide!
Airside Shuttle Bus
Shuttle buses operate inside the secure area to transport passengers between the terminals and concourses without the need to re-clear security. Most shuttle stops are located on level 3, excluding Concourses C and G, where the shuttle stops on level 2. Shuttles operate daily between 6 a.m. and 10 p.m.
Landside Terminal Shuttle Bus
Shuttle buses operate outside of the secure area between Terminals 1, 2, and 3. Shuttles pick up and drop off from the center median of Terminal 1 and curbside for Terminals 2 and 3 on level 1. Shuttle buses operate daily from 3 a.m. to 10:30 p.m.
Passengers can walk between Terminals 1 and 2 in 5 to 15 minutes, depending on what airline lobby or concourse you need to reach. It’s not possible to walk to Terminal 3, and passengers must ride the terminal shuttle bus.
Security and Customs at HNL
There are 9 security checkpoints at HNL, with 4 located in Terminal 1, 4 in Terminal 2, and 1 in Terminal 3.
HNL has dedicated TSA PreCheck lanes at some of the security checkpoints. Hours can vary, so check the TSA website for more information.
There’s no TSA Enrollment Center at HNL, with the nearest located 4 miles away at 810 Richards St., Ste. 310, Honolulu, HI 96813-4735.
HNL has Global Entry kiosks in Terminal 2 for passengers that have been approved in the program.
There’s a Global Entry Enrollment Center on the ground floor of the international arrivals area. The office is open Monday through Saturday from 6:45 a.m. to 8 a.m and 12 p.m. to 3 p.m.
HNL Airport Lounges
There are 13 lounges at HNL with some offering day pass access (for a fee) to all passengers, regardless of travel class.
Most airline lounges are open exclusively to their premium cabin passengers or frequent flyers, and some have shared access with other airlines.
|Lounge||Location||Opening Hours*||Day Pass Fee Per Person**|
|Admirals Club/Japan Airlines Sakura Lounge||Terminal 2, level 3, above The Local @ HNL restaurant||Daily: 5:30 a.m. to 10 p.m.||N/A|
|ANA Lounge||Terminal 2, Concourse C level 3, above gate C4||Daily: 8:30 a.m. to the last departure||N/A|
China Airlines Dynasty Lounge
|Terminal 2, Garden Court Area||Daily: 6:30 a.m. to 9:30 a.m.||N/A|
|Delta Sky Club||Terminal 2, Concourse F, near gate F1|
Daily: 6:30 a.m. to 11:05 p.m.
Four Seasons Resort Lanai Lounge
|Daily: 9 a.m. to 6:30 p.m.||N/A|
|Hawaiian Airlines Plumeria Lounge||Terminal 1, level 3, near the shuttle pick up point||Daily: 6 a.m. to 9:30 p.m.||N/A|
|Hawaiian Airlines Premier Club||Terminal 1, level 2, near gate A18||Daily: 4 a.m. to 10 p.m.||N/A|
|H.I.S. LeaLea Lounge||Terminal 2, Garden Court Area||First to the last departure||$35|
|IASS Hawaii Lounge||Terminal 2, Garden Court Area||Daily: 7:30 a.m. to 1:30 p.m. and 2 p.m. to 6 p.m.||From $29|
|Korean Air KAL Lounge||Terminal 2, Garden Court Area||3 hours before first departure-last departure||N/A|
|Qantas Business Lounge||Terminal 2, Garden Court Area||First to the last departure||N/A|
|United Club||Terminal 2, Concourse C level 3, above gate C3||Daily: 5 a.m. to 10 p.m.||$59|
|USO Lounge (active military)||Terminal 2, level 1, between baggage claims E and F||Daily: 8 a.m. to midnight||N/A|
*Hours are subject to change without notice. Lounge access may be restricted at times due to capacity.
**Day Pass for any passenger. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs.
Hot Tip: Find out how to avoid lounge entry fees by reading our article on the best credit cards for complimentary lounge access.
Priority Pass Access
The Hawaiian Airlines Plumeria Lounge and IASS Hawaii Lounge accept Priority Pass entry but are subject to capacity allowance.
Find out more about Priority Pass memberships and the best credit cards that include free Priority Pass.
Dining and Drinks at HNL
HNL has 23 restaurants, cafes, and fast-food options for those looking to grab a meal before their flight. Terminals 1 and 2 have a Starbucks pre-security, and all other restaurants are located within the secure area.
HNL Wi-Fi and Charging Points
Free Wi-Fi is available throughout Terminals 1 and 2, and passengers have the option to upgrade to a 1-day or monthly Boingo subscription for faster connections.
Charging Points: Charging points can be found throughout the airport.
Not every airport offers free Wi-Fi, so check out our guide to the best portable and mobile Wi-Fi hotspots to ensure you don’t get caught out.
HNL Airport Lost and Found
The Lost and Found office is located on the ground level of the Terminal 2 parking garage, and passengers may visit or contact the office at 808-836-6683 if you lost an item in the terminal. Office hours are Monday through Friday from 8 a.m. to 4 p.m.
If you lose an item at a security checkpoint, contact TSA at 808-831-2312.
If you lose an item on board an aircraft, you need to contact the relevant airline.
Additional Airport Information
HNL has information counters located throughout the airport, staffed daily from 5 a.m. to 10:45 p.m. These are located at:
- Level 1: Near baggage claims 8 and 11
- Level 2: Across from Burger King
- Level 1: Outside of the international arrivals exit
- Level 1: Near baggage claims 18, 20, 25, 27/28, and 29/31
HNL does not have any dedicated nursing rooms, but there are 7 accessible family restrooms.
Traveling With a Pet
HNL has 4 pet relief areas located:
- Between the international parking garage and terminal 2 parking garage (pre-security)
- Terminal 1, level 1, in the C.B. Lansing Garden
- Terminal 2, level 1, in the Hawaiian Garden
- Terminal 3 (specific location undisclosed)
Smoking is prohibited anywhere inside the airport and is only permitted in the following areas:
- Level 1 between Terminal 1 and the Terminal 2 international arrivals building
- Parking garage, seventh floor, 20 feet away from entrances
- Level 1 in the uncovered area near the Diamond Head Group Tour area
- Level 1 near the Concourse C public accessible sidewalk, 20 feet away from entrances
- Level 2 at the roadway median in front of the ticket lobbies
- Parking garage, fifth floor, 20 feet away from entrances
- Uncovered parking lots
Banks and ATMs are located at:
- Level 2, across from gate A16
- Level 2, across from gates D2, E2, F1, and F2
- Outside foreign arrivals
- Level 1 between baggage claims 19 and 20 and near baggage claim 31
- Rental car facility
Baggage Storage by Smarte Carte provides short- and long-term luggage storage at Terminal 2 in front of baggage claim 18.
Important HNL Phone Numbers
Customer Service: 808-836-6411
Parking Services: 808-861-1260
Lost and Found: 808-836-6683
Travel to and From HNL
- The Bus: Buses operate approximately every 30 minutes and depart from the center median on the level 2 roadway. A single journey costs $2.75, or a daily pass can be purchased for $5.
- Bus Route 19: Eastbound route stops at Kalihi Kai, downtown Honolulu, the Honolulu Civic Center, and Ala Moana Shopping Center and terminates at Waikiki. The westbound route runs from the airport to Hickam Air Force Base.
- Bus route 20: Eastbound route stops at Kalihi, downtown Honolulu, the Honolulu Civic Center, and Ala Moana Shopping Center, and terminates at Waikiki. The westbound route runs from the airport to Arizona Memorial, Aloha Stadium, and Aiea, terminating at Pearlridge Shopping Center.
- Bus Route 31: The westbound route starts at the airport and runs to the Kalihi Transit Center.
The Roberts Hawaii Express Shuttle provides shared-ride shuttles to destinations throughout the island. Transfers to all Ohaha locations, Waikiki Resort, or Honolulu Pier cost $17 one-way.
Shuttles operate from level 1 of the ground transportation area outside of baggage claims 11, 17, and 31.
Taxis are available from the center median in front of the baggage claim area on level 1. Taxi fares from the airport to downtown are around $45, excluding tip.
Rideshare operators like Uber and Lyft pick up on level 2 outside lobby 2 of Terminal 1 and lobby 5 and 8 of Terminal 2.
Directions by Car to HNL
Arriving From Downtown Honolulu
Take HI-92 W and use the left 3 lanes to take the interstate H1 sliproad to Airport/Pearl Harbor. Merge onto H-1 W and then take the exit towards the airport.
Arriving From Kailua
Take the H-3 and use the left lane to take the H-1 E exit towards Pearl Harbor/Airport/Hickam AFB. Merge onto H-1 E and use the right 2 lanes to take exit 16 towards the airport.
HNL Airport Parking Information
Terminal 1 Parking Garage
The Terminal 1 parking garage is adjacent to Terminal 1, and vehicles can enter the garage from the level 1 or 2 access roads.
If the parking lot is full, vehicles can drive across a bridge from the top level to the international parking garage. Vehicle clearance is 7 feet.
International Parking Garage
The international parking garage is located across from the international arrivals area at Terminal 2. Vehicles can enter the parking garage from the airport access road or the vehicle bridge across from the Terminal 1 parking garage.
As well as being close to Terminal 2, passengers can also walk across a bridge from level 6 to Terminal 1. Vehicle clearance is 8 feet.
Hot Tip: Electric vehicle charging points are located on levels 1, 5, 6, 7, and 8 and cost $7 for 24 hours use.
Terminal 2 Parking Garage
The Terminal 2 parking garage is located directly across from Terminal 2, and vehicles can enter the parking lot from the level 2 access road.
To reach the terminal on foot, there are walkways on level 4 positioned at either end of the parking lot and in the center. Vehicle clearance is 6 foot 2 inches.
Parking fees are the same across all 3 parking lots:
- First 15 minutes: FREE
- 16 to 30 minutes: $1
- 31 to 60 minutes: $3
- 61 to 120 minutes: $5
- 121 to 180 minutes: $7
- 181 to 240 minutes: $9
- 241 to 300 minutes: $14
- 301 to 360 minutes: $18
- Daily charge: $18
Pick-Up and Drop-Off Parking
HNL has 2 cell phone waiting lots that vehicles can wait in for free for up to 1 hour before picking up passengers. The Diamond Head cell phone waiting lot is located on Aolele Street, near the intersection with Lagoon Drive. The Ewa cell phone waiting lot is located near the airport post office.
Parking for Passengers With Disabilities
Accessible parking spaces are located in all airport parking lots in the following locations:
- Terminal 1 parking lot on all levels at each end of the building and in the center
- International arrivals parking lot at ground level
- Terminal 2 parking lot at each end of the building and on the ground level
Parking Contact Number
General Inquiries: 808-861-1260
Car Rental at HNL Airport
The rental car center is located on the lower level of the Terminal 2 parking garage.
The following rental companies are available on-airport property:
Hot Tip: Register for a credit card that includes rental insurance and avoid paying expensive insurance fees directly with the rental company.
HNL Airport Hotels
There are no hotels located on airport property; however, the closest is only 0.4 miles from the terminal. Further out, there’s a choice of 2- to 5-star hotels with many providing courtesy shuttle buses to and from the airport.
|Hotel||Address and Phone Number||Star Rating||Distance From the Airport (Miles)|
|Airport Honolulu Hotel||3401 N. Nimitz Hwy., Honolulu, HI 96819|
|Best Western The Plaza Hotel||3253 N. Nimitz Hwy., Honolulu, HI 96819|
|Pacific Marina Inn||2628 Waiwai Loop, Honolulu, HI 96819|
|Aston at the Executive Centre Hotel||1088 Bishop St., Honolulu, HI 96813|
|Pagoda Hotel||1525 Rycroft St., Honolulu, HI 96814|
|LSI Resorts at Ala Moana||410 Atkinson Dr., Honolulu, HI 96814|
|Ala Moana Hotel||410 Atkinson Dr., Honolulu, HI 96814|
|Prince Waikiki||100 Holomoana St., Honolulu, HI 96815|
|The Equus||1696 Ala Moana Blvd., Honolulu, HI 96815|
|Paniolo at The Equus||1696 Ala Moana Blvd., Honolulu, HI 96815|
|The Modern Honolulu By Diamond Resorts||1775 Ala Moana Blvd., Honolulu, HI 96815|
|Ilikai Lite||1777 Ala Moana Blvd., Ste. 103, Waikiki, Honolulu, HI 96815|
|Waikiki Marina Resort at the Ilikai||1777 Ala Moana Blvd., Ste. 212, Honolulu, HI 96815|
|Ramada Plaza by Wyndham Waikiki||1830 Ala Moana Blvd., Honolulu, HI 96815|
|Aqua Palms Waikiki||1850 Ala Moana Blvd., Honolulu, HI 96815|
Top 3 Hotel Stays Using Points
|Hotel||Address and Phone Number||Star Rating||Distance From the Airport (Miles)||Loyalty Program||Redemption Cost|
|Best Western The Plaza Hotel||3253 N. Nimitz Hwy., Honolulu, HI 96819|
|3||0.6||Best Western Rewards||28,000 Best Western Rewards points|
|Ramada Plaza by Wyndham Waikiki||1830 Ala Moana Blvd., Honolulu, HI 96815|
|3||6.3||Wyndham Rewards||15,000 Wyndham Rewards points|
|The Royal Hawaiian, a Luxury Collection Resort, Waikiki||2259 Kalakaua Ave., Honolulu, HI 96815|
|5||8.8||Marriott Bonvoy||50,000 to 70,000 Marriott Bonvoy points|
Best Western The Plaza Hotel is the perfect HNL hotel to call home while visiting O’ahu. The hotel offers a free hot breakfast to all guests each morning, an outdoor pool, an on-site laundromat, and a complimentary airport shuttle that runs from 4 a.m. to midnight each day. Guests looking to book an award night at the hotel can do so for 28,000 Best Western Rewards points.
Wyndham loyalists will love the Ramada Plaza‘s location and affordable price points. Guests will enjoy the hotel’s outdoor pool, fitness center, laundry center, on-site restaurant, and complimentary airport shuttle. Better yet, award nights at the hotel start at just 15,000 Wyndham Rewards points per night.
For those looking for a more luxury stay, The Royal Hawaiian is the perfect option. Known as the “Pink Palace of the Pacific,” the hotel promises a truly 5-star experience while visiting Honolulu.
This beachfront property offers an outdoor pool and jacuzzi, live entertainment, a complimentary shuttle bus, on-site dining, and a day spa. Award nights start at 50,000 to 70,000 points per night.
Hot Tip:If you’re looking to top off your points to stay at any of these options, see our guides on the best ways to earn more Best Western Rewards points, Wyndham Rewards points, or Marriott Bonvoy points.
Located on the southern coast of O‘ahu, passengers get a taste of the island’s lush surroundings and azure waters from the moment they land.
The airport is beautifully landscaped with trees and island flowers, and passengers can relax in the garden court area of Terminal B with Hawaiian, Chinese, and Japanese-inspired gardens.
Despite its horticultural delights, HNL has consistently ranked poorly in the annual J.D. Power North America Airport Satisfaction Study. In an attempt to improve customer satisfaction, the airport is undergoing a huge modernization project that will see a new concourse, consolidated rental car facility, and a better range of concessions by the end of 2021.