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Best Ways To Book Singapore Airlines First Class Using Points [Step by Step]

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Stephen Au
Edited by: Jessica Merritt
& Michael Y. Park
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Key Takeaways

  • There are 3 different first class products offered by Singapore Airlines, which can be found on the Airbus A380 and the 777-300ER.
  • Singapore Airlines first class, including their suites, can only be booked through the KrisFlyer program.
  • Reward space is released around 355 days before departure and can be difficult to book, so planning and flexibility are necessary.

Long considered one of the best experiences in flying, traveling in Singapore Airlines’ first class is a luxury you won’t want to miss. Specifically, Singapore Suites is one of the best first class cabins in the industry.

Not only is the inflight product amazing, but Singapore’s flight attendants are some of the most attentive in the industry. They are there with whatever you might need during your flight. The craziest thing is that Singapore Airlines actually has 2 different first class products.

Singapore Airlines offers first class on the Airbus A380 and Boeing 777-300ER. On the A380, the updated Singapore Suites class was introduced in 2017, while the original Suites class (introduced in 2007) has since been retired. First class on the A380 is widely considered superior to Singapore’s 777 first class.

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A Look Inside Singapore Airlines’ A380 First Class Suites

Singapore Suites class operates on the Airbus A380, which Singapore Airlines took delivery of in 2017. It is widely considered significantly better than both the old Suites class (introduced in 2007) and first class on the Boeing 777.

Singapore Airlines’ updated Suites class is a huge step up from the older suites because you get even more space as well as a separate seat and bed. You get an unprecedented level of privacy and space (1-1-1). The updated suites measure 50 square feet, offering significantly more space than most first class seats.

The main seat is a Poltrona Frau leather armchair that is adjustable and rotates up to 270 degrees. Additionally, you have a separate bed measuring 27 inches wide by 6 feet, 4 inches long.

The updated first class suites are technologically advanced, and you can control your inflight monitor with a personal tablet. The seat controls are thoughtfully designed and executed.

Here’s a look inside to see what you can expect.

Hot Tip: Want to learn more about the first class suites? Check out our in-depth review (with amazing pictures) of Singapore Airlines’ updated first class suites!

Singapore Airlines has reconfigured all of its A380s with the updated first class suites and retired the old suites.

What It’s Like Flying Singapore Airlines A380 Suites

To fly Singapore Airlines’ first class suites, you need to find a route operated by an Airbus A380, since the Singapore Suites are offered exclusively on this aircraft.

Singapore Suites First Class - Suite Seat
Use your KrisFlyer miles to try Singapore Suites, one of the best first class experiences in the sky. Image Credit: Alex Miller

Once at your suite, you can pull the shades and close the doors for complete privacy. All seats are lie-flat and have direct aisle access. If you’re traveling with a significant other, the middle 2 seats can be made into a double bed.

Singapore Suites First Class - Double Turndown Service
This special turndown service is provided by Singapore Suites’ attentive cabin crew. Image Credit: Alex Miller

After you’ve settled in, a flight attendant shows you around your suite and offers you a predeparture beverage and snack. You can also provide your meal order or confirm your meal choice if you reserved with Book the Cook before the flight.

Singapore Airlines does all the little things right. You receive a first class amenity kit and pajamas provided by Lalique. If you are celebrating an occasion like a birthday, honeymoon, or anniversary, just give them a call before your flight and let them know. You could get a special cake and souvenir!

Singapore Suites First Class - Special Cake
On Singapore Suites, special occasions call for extra special treats. Image Credit: Alex Miller

Hot Tip: Check out our reviews of Singapore Suites: JFK-FRA-SIN-SYD on the A380, and FRA-JFK on the A380 with plenty of pictures of the experiences!

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A Look Inside Singapore Airlines First Class on the 777

It’s still worth flying Singapore first class if it’s not on the A380 because Singapore’s 777-300ER first class is also excellent.

Greg Stone - Singapore Airlines Boeing 777 First Class - Side On
One of the best seats in the sky can be found in Singapore Airlines’ first class on the Boeing 777-300ER. Image Credit: Greg Stone

From the first class check-in to the Private Room to the amazing service, you should have a phenomenal time.

The biggest difference is the seat. Rather than an enclosed suite, you have a more traditional first-class seat. However, with just 1 row of 4 seats in the first class cabin, you have plenty of privacy.

Each seat has direct aisle access and is lie-flat. At 35 inches wide, it’s also one of the widest seats available on an airplane, so you have lots of space!

Hot Tip: For a full review and tons of photos of Singapore first class aboard the 777, check out our detailed guide.

How To Fly Singapore First Class Using Points

Now that you have a sense of the experience, let’s look at how to book it.

Singapore KrisFlyer

If you want to book this flight, you are limited to a single frequent flyer program. Singapore Airlines only allows Suites and first class to be booked through its own KrisFlyer program.

You can book your flight online by following these steps:

  1. Visit the Singapore Airlines website.
  2. Choose Redeem Flights.
  3. Choose your travel dates and your desired route.
  4. Choose First as the cabin.
  5. Click Search.
  6. Choose your flight.

Hot Tip: Use our transfer partner calculator to quickly determine how many miles you’ll get for transferring between programs.

Waitlist space may be available rather than confirmable award space. If you want to put yourself on the waitlist, you need miles available in your KrisFlyer account.

You may have success reaching out to Singapore Airlines to get moved off the waitlist by requesting a chaser (i.e., a request to open up more award space) prior to departure.

Singapore Airlines also allows you to book a stopover on award tickets. You get 1 free stopover for round-trip, saver-level awards, and you can add extra stopovers on a one-way for around $100. You can add a stopover by calling after booking online, or you can simply book over the phone.

In some cases, you might be able to get a Singapore customer service representative to put an award on hold for you. We haven’t seen an official policy, but many people have been able to place awards on hold for at least a couple of days.

These holds can be particularly useful if you are transferring points from one of Singapore’s partners. If an agent won’t allow you to put an award on hold, hang up and call again.

Other Options for Booking Singapore Airlines

Unfortunately, you cannot book Suites or first class with any other award programs. You can book economy flights through any of its Star Alliance partners, including Air Canada Aeroplan, ANA Mileage Club, and Asiana Club.

Great Singapore Airlines Suites and First Class Redemptions

Singapore Airlines A380 at JFK
Fly Singapore Suites on the Airbus A380 for first class luxury. Image Credit: Daniel Ross

Singapore Airlines is a fantastic way to get to Southeast Asia, but there is no longer a way to fly there on Suites from the U.S. You used to be able to fly from New York (JFK) to Singapore (SIN) with a connection in Frankfurt (FRA) on the A380, but that route was converted to a Boeing 777-300ER in May 2023. If you want to book it on the 777, you can do so for 156,000 KrisFlyer miles.

You could also fly to Frankfurt from New York for 106,000 miles if you want to visit Europe. On the other end of the spectrum, you could fly from New York all the way to Sydney (SYD) (connecting in both Frankfurt and Singapore) for 203,000 miles.

From the West Coast, you can fly first class on a Boeing 777-300ER from Los Angeles (LAX) to Singapore (SIN) via Tokyo (NRT) for 154,000 miles. There are also direct flights from San Francisco (SFO) and Los Angeles to Singapore offered by Singapore Airlines, but only in business class and premium economy.

There is a separate award chart for itineraries that involve flights operated by Star Alliance partners.

To book Star Alliance awards, find award space online as directed above, then use Air Canada to find United award availability for connecting flights. Finally, call Singapore Airlines (833-727-0118) to provide the necessary flight info to an agent.

These are the typical one-way award costs for Singapore Airlines first class:

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Route

Saver Cost (Cheapest)

Advantage (Expensive)

Frankfurt (FRA) – New York (JFK)

106,500 miles

106,500 miles

Singapore (SIN) – Auckland (AKL)

98,000 miles

178,500 miles

Singapore (SIN) – Frankfurt (FRA)

148,000 miles

259,500 miles

Singapore (SIN) – Frankfurt (FRA) – New York (JFK)

156,000 miles

279,500 miles

Singapore (SIN) – Hong Kong (HKG)

47,500 miles

84,000 miles

Singapore (SIN) – London (LHR)

148,000 miles

259,500 miles

Singapore (SIN) – Sydney (SYD)

98,000 miles

178,500 miles

Singapore (SIN) – Zurich (ZRH)

148,000 miles

259,500 miles

Here’s a quick comparison of some of the U.S. routes:

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Singapore Airlines Redemption Comparison

Departure

Destination

Singapore Airlines Award Cost (Saver)

Star Alliance Award Cost

Los Angeles (LAX)

Singapore (SIN)

154,000 miles

184,500 miles

New York (JFK)

Frankfurt (FRA)

106,500 miles

133,500 miles

New York (JFK)

Singapore (SIN)

156,000 miles

184,500 miles

New York (JFK)

Sydney (SYD)

203,000 miles

207,500 miles

San Francisco (SFO)

Singapore (SIN)

154,000 miles

184,500 miles

The above routes work in both directions, so you can flip the departure and destination for the same price.

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Singapore Airlines no longer imposes fuel surcharges on awards booked on its flights, so the total taxes and fees won’t be steep.

How To Earn Enough Miles for Singapore First Class

KrisFlyer is an American Express transfer partner, Capital One transfer partner, Chase transfer partner, and Citi ThankYou transfer partner (all at a rate of 1:1) or from Marriott Bonvoy at a transfer rate of 3:1. Brex Rewards points transfer at a 3:2 ratio.

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$960
$95
19.49% to 27.49% Variable
Why We Like This Card

The Citi Strata Premier℠ Card is a great all-around travel rewards card that allows you to earn big rewards on a variety of purchases like air travel, at restaurants, supermarkets, gas stations, and more, along with flexible redemption options, all for a modest annual fee.

Pros & Cons
Pros
  • 10x points on hotels, car rentals, and attractions booked through CitiTravel.com
  • 3x points on air travel, other hotel purchases, restaurants, supermarkets, gas stations, and EV charging stations
  • $100 annual hotel benefit
Cons
    • $95 annual fee
Card Highlights
  • Earn 60,000 bonus points after spending $4,000 in the first 3 months of account opening, redeemable for $600 in gift cards or travel rewards at thankyou.com.
  • Earn 10X points per $1 spent on hotels, car rentals, and attractions booked on CitiTravel.com.
  • Earn 3X points per $1 on air travel and other hotel purchases, at restaurants, supermarkets, gas and EV charging stations.
  • Earn 1X point per $1 spent on all other purchases.
  • $100 Annual Hotel Benefit: Once per calendar year, enjoy $100 off a single hotel stay of $500 or more (excluding taxes and fees) when booked through CitiTravel.com. Benefit applied instantly at time of booking.
  • No expiration and no limit to the amount of points you can earn with this card.
  • No foreign transaction fees on purchases.
Financial Snapshot
  • APR: 19.49% to 27.49% Variable
  • Foreign Transaction Fees: None

We cover the large number of Marriott credit cards available in our detailed guide.

Hot Tip: Learn about even more ways to earn Singapore KrisFlyer miles!

When Should You Search for Award Space?

Finding Suites or first class space can be very difficult, so the sooner you start searching, the better. Singapore Airlines can start releasing award space around 355 days from departure.

It is often easier to find award space when returning to (rather than departing from) the U.S.

What Makes This a Great Redemption?

Singapore Suites and first class are among the top redemptions available if you’re looking for a luxury flight experience. The stellar amenities make this a good use of your points in the air and on the ground.

Private Room Lounge

Singapore Airlines First Class The Private Room Lounge
Relax in one of the most exclusive airport lounges, Singapore Airlines’ Private Room. Image Credit: Greg Stone

When you fly Singapore Suites or first class from Singapore’s Changi Airport, you can relax in the Private Room, where you can have a glass or two of Champagne and grab a snack.

As soon as you arrive at the airport (at the entrance exclusively for Singapore Suites and first class passengers), you’re greeted by a porter and a passenger relations officer from Singapore Airlines. From there, you’re escorted to a seat at a check-in desk. If all are occupied, you’re provided a seat in the first class check-in lounge while you wait.

Once checked in, you’re provided your boarding pass and an invitation to the Private Room, Singapore’s most exclusive lounge. Your passenger relations officer then escorts you to immigration, and you’re on your way.

Once inside Singapore Airlines’ SilverKris Lounge, you’re escorted into the Private Room, where you can have Champagne, snacks, or a fine dining experience. If you’re in the mood for a meal, grab a seat in the Private Room’s restaurant. You can order anything you like from the menu, including wine pairings.

The Singapore staff are ready to help with anything you need — you only have to ask. Staff continually stop by to check on you and see if you want anything.

While Singapore Airlines doesn’t have showers on its Airbus A380s like Emirates and Etihad, it does have great shower suites in its lounge so you can freshen up before or between flights.

First Class Dining

Singapore Suites First Class - Dining & Book The Cook
Fine dining begins with caviar then takes you through tasty appetizers, mouthwatering mains, and tops it off with dessert! Image Credit: Alex Miller

Singapore Airlines is famous for its Book the Cook service, which lets you choose your meals before you board. This is a great way to guarantee you get the meal you want. The most famous dish is the lobster thermidor.

Make sure you reserve your meal at least 24 hours before departure to ensure you receive the meal you want. There are also a number of tasty à la carte dishes on the menu if you don’t book in advance.

Don’t forget to have a flute of Krug Champagne when you board (and throughout the flight).

Singapore Airlines new A380 First Suite Champagne
Singapore Airlines’ A380 first class suite Champagne. Image Credit: Greg Stone

First Class Service

This is one area where Singapore Airlines really stands out. The crew members are ever-present, but they assist without disturbing you. They have an amazing way of anticipating your needs and happily helping you whenever you have a question or want something to eat or drink.

Do you like hot towel service? Well, you have multiple opportunities to refresh on Singapore first class. It can be just what you need on long flights of 10 or more hours.

Final Thoughts

From the moment your journey begins on Singapore Suites and first class, it’s a true luxury experience. This is an experience we recommend trying at least once in your life.

Though only being able to book Suites and first class with KrisFlyer miles might seem like a problem, Singapore Airlines partners with all major transferable points programs, so you have numerous ways to earn the miles.

If you want to visit Singapore one way or another but don’t think this is the right redemption for you, check out our article on the best ways to fly to Singapore with points and miles for additional award ideas.

Frequently Asked Questions

What is the best way to book Singapore Airlines Suites or first class?

To fly Singapore Suites or first class, you must book through Singapore’s KrisFlyer program.

What credit cards can help me earn miles to fly Singapore Airlines Suites or first class?

Singapore Airlines KrisFlyer partners with all major transferable points programs.

KrisFlyer miles can be transferred from American Express Membership Rewards, Capital One Miles, Chase Ultimate Rewards, and Citi ThankYou Rewards (all at a rate of 1:1) or from Marriott Bonvoy at a transfer rate of 3:1.

What do I get when flying Singapore Airlines Suites or first class?

Suites and first class passengers receive access to SilverKris first class lounges and the Private Room (when departing from or connecting in Singapore). In flight, you receive industry-leading service and sit in one of the best first class seats in the sky. You can also drink Krug and Dom Pérignon.

Don’t forget to reserve your meal choice prior to departure with Book the Cook.

Does Singapore Airlines fly first class suites from the U.S.?

No, there are no longer any A380 first class suites from the U.S. The route from New York (JFK) and Frankfurt (FRA) was changed to a Boeing 777-300ER in May 2023.

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About Stephen Au

Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used by hundreds of clients.

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