Edited by: Keri Stooksbury
& Kellie Jez
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If you’re planning on a trip to Europe (from the UK), it’s likely you’ve considered flying this low-cost airline — so we’ve written this article with everything you need to know. Baggage allowances, optional and mandatory fees, seat specs, customer satisfaction, and more…it’s all here.
Alliance: Worldwide by easyJet
Category: Low-cost airline
Tagline: “Imagine where we can take you”
About/Mission Statement: “We use our cost advantage and number one and number two network positions in strong markets to deliver low fares and operational efficiency on point-to-point routes, with our people making the difference by offering friendly service for our customers.” (source)
Daily Flights: 1,416
Main Hub: London Gatwick Airport (LGW)
Destinations: 138 destinations across Europe, the Middle East, and North Africa
easyJet keeps their Flight Club program on the down-low, and members can only join by invitation. Customers must meet one of the following criteria within the last 12 months to qualify:
Flight Club members benefit from easyJet’s price promise scheme, where the airline will refund or provide credit vouchers to members who find their flight cheaper with another airline.
Flight changes can be made for free (excluding Flexi fares), and members can perform a name change for free up to 5 times a year.
Additionally, these benefits apply to all passengers made on a booking under the member’s name. To maintain your membership, you must meet the above criteria each year.
easyJet also has a non-exclusive membership program called easyJet Plus, which any customer can purchase for £199 per year per passenger. Members enjoy these benefits:
Hot Tip: These benefits can all be purchased separately — but if you fly frequently enough with easyJet, you’ll definitely save some money with the membership!
easyJet has 2 fare types: Standard and Flexi. Similar to other low-cost airlines, there are no separate cabins, only different standards of seating.
The airline’s fare pricing changes regularly according to demand (and more often goes up than down), so its best to purchase your flights as soon as possible to avoid higher fares.
easyJet’s Standard fare only includes your seat and 1 under seat cabin bag. Any checked luggage, reserved seats, or additional cabin baggage must be purchased separately.
Flexi fares allow passengers to make free flight changes (restrictions may apply), and include the following benefits:
Hot Tip: For information on the boarding process, check out our detailed article for easyJet boarding groups & process.
All passengers are allowed 1 under seat cabin bag (45 x 36 x 20 cm) for free. An additional standard carry-on (56 x 45 x 25 cm) to go in the overhead locker is free for Flexi fares, Up Front or Extra Legroom Seats, and easyJet Plus members.
Lap Infant Carry-On Policy: An additional personal item is permitted if traveling with a lap infant under 2 years old.
Stroller Check Policy: Strollers or a car seat/travel cot (up to 2 items) will be transported free of charge. These items can be checked at the gate and collected from baggage reclaim.
Individual checked bags must not exceed max linear dimensions of 275cm and either 15kg or 23kg, depending on your booking option (see below).
Checked bag up to 15kg
Checked bag 15kg – 23kg
A maximum of 3 checked bags are available to purchase per passenger, and 1 piece of checked luggage (23kg) is included for Flexi fare ticket holders.
Additional weight: A standard checked bag is up to 23 kg, but passengers can purchase additional weight up to 32kg in 3kg increments. This can be added at time of booking or online before the departure date, and costs £12 per 3kg.
Overweight baggage: If no extra weight is purchased online and a bag is over the standard weight allowance, then a fee of £12 per kg will be charged at the airport.
Weight allowance can be pooled between your travel companions on the same booking.
For information and fees regarding transporting special luggage such as sports equipment or musical instruments, please read easyJet’s policy here.
Hot Tip: For more information, check out our detailed article on easyJet Baggage Fees & Tips to Cover the Expenses.
Change/Cancellation Fees (Cash Tickets)
* Off-Peak: September 3-June 14
*Peak: June 15-September 2
Name spelling mistakes & title changes: FREE
Name change (>60 days before departure): £20 (online), £25 (call center)
Name change (<60 days before departure): £47 (online), £52 (call center)
Infant charge: £25
Group booking: £10
Pet in cabin: Not permitted
easyJet flights do not offer any complimentary food or drink, but you can make purchases from the Bistro Onboard menu. Flexi fare holders receive a £7 credit to use on the menu within their ticket price.
Fresh food, light meals, snacks, and beverages are available; here are some example prices:
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easyJet only offers 1 cabin type — due to the short duration of its flight routes, there are limited inflight amenities. Standard services of a short-haul carrier are available, such as refreshments and gift items to purchase from their Bistro & Boutique magazine.
Although there are no separate cabins, you can choose from preferred seating options that offer some extra perks.
If you select a Standard fare ticket, then you have the option to select seating for a fee (detailed in the extra fees section) in the following categories:
easyJet currently has 2 types of aircraft: the Airbus A319 and the Airbus A320.
Airbus 319: 156 passengers
Airbus A320 (version 1): 180 passengers
Airbus A320 (version 2): 186 passengers
easyJet does not specify seat width or pitch for individual aircraft and seating types, but it does state that seats have a minimum pitch of 29”/72.5cm and a minimum width of 17.5”/44cm.
All passengers are allowed 1 under seat cabin bag for free. An additional personal item to go under the seat in front of you is free for Flexi fares, Up Front or Extra Legroom Seats, and easyJet Plus members.
Standard carry-ons must not exceed 56cm x 45cm x 25cm, and the free cabin bag (if applicable) must be smaller than 45cm x 36cm x 20cm.
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