Conrad Hotels & Resorts: Everything You Need to Know Plus 5 Great Redemptions

Conrad Bali Restaurant

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Unlike Hilton’s flagship brand (Hilton Hotels & Resorts, which has over 550 properties in 85 countries), the Conrad Hotels & Resorts brand just has 29 properties in 22 countries.

While harder to find, Conrad Hotels & Resorts is a fantastic Hilton brand that provides a modern spin on luxury. If you are looking for a more traditional luxury stay, check out Hilton’s other luxury brand, Waldorf Astoria Hotels & Resorts.

Let’s dive into the Conrad brand and explore what you can expect during your next stay.

Everything You Need to Know About Conrad Hotels & Resorts

Hilton describes the luxury style of Conrad Hotels & Resorts as “sophisticated, global and thoughtful. Service so smart, it helps you be an even better you.” That’s quite the pitch!

While brands such as DoubleTree by Hilton pride themselves on fitting the needs of both business and leisure travelers, the Conrad brand is built around the leisure traveler. Guests are invited to customize their stays even before arriving on the property.

To make your stay even more enjoyable, you can use the Conrad Concierge service to help you create the experience you want.

For those who enjoy staying fit on the road or receiving a restorative massage, each Conrad location provides a fitness center and spa. Fitness centers include strength training equipment, cardio machines, and even spaces for yoga, Pilates, and meditation. Some properties even have tennis courts if you enjoy a little sport.

From big cities to remote islands, Conrad Hotels & Resorts provide a fun and relaxing experience for their guests. Below, you’ll find a few ways that the Conrad brand seeks to set itself apart from other hotels.

Customized In-Room Amenities

Conrad Hotels & Resorts really go above and beyond to ensure your in-room experience is just how you’d like it. They provide 4 different bathroom amenity options as well as a pillow menu.

For your bathroom amenities, you can choose from products provided by Aromatherapy Associates, Shanghai Tang, Tara Smith Vegan Hair Care, and Refinery. Each product line is designed to fit whatever your preferences might be, from those who prefer vegan products to men who prefer Refinery’s male grooming products.

If that’s not enough, Conrad properties has a pillow menu with 15 different options, so you can pick the perfect pillow to help you get a good night’s rest. You can choose from feather pillows, hypoallergenic pillows, and more.

Here’s a complete list of the pillow options with some info about each (provided by Conrad Hotels & Resorts):

Pillow TypePillow Description
Very firm support duck down and featherAdditional support for neck, still with fluffy feel of down and feather
Firm support duck down and featherDuck down providing firm support for extra relaxation
Feather bolster duck downThe comfort of bolster together with the feel of duck down
Soft support polyester fiberFor a gentle and comfortable sleep
Medium support DacronEnsures correct sleeping posture and helps prevent back and neck problems
Hard support latexLuxurious comfort whilst at the same time providing firm support
Foam firm DacronConforms to movement, providing correct, comfortable support to head and neck
Contour latexDesigned to gently cradle the neck and head, ideal for sleepers
Cuddle “U” Dacron holofilU shape pillow for maximum head support and cuddle effect
French Dacron holofilSquare shaped pillow for full head and neck support
BoudoirLush pillow for total comfort and relaxation
Bolster Dacron holofilFor additional support for another pillow, or simply extra comfort for lazy mornings
Fiber pillowCharacteristic comfortable goose down synthetic (non-allergic)
Traditional pillow localTry traditional comfortable pillow ideal for side sleepers

1/3/5 Experiences

Conrad takes things a step further to make your on-property experience great with their 1/3/5 Experiences. Conrad has curated these experiences to provide you with options if you have 1, 3, or 5 hours to explore your surroundings.

This is a tremendously useful service, and Conrad invites you to “Stay Inspired” by trying one of these experiences. Rather than thinking about every aspect of your adventure through a city such as Hong Kong, you can check out what Conrad suggests. You can incorporate as much or as little as you want, but you’ll know the recommendations are good ones.

Conrad Concierge App

Within the Hilton Honors App, you can find the Conrad Concierge service, and you should definitely take advantage of it. From room service and amenity requests to 1/3/5 Experiences, Conrad Concierge can make your stay even better.

You can order room service, check out the on-site dining options, and make reservations. Even before you arrive, you can use Conrad Concierge to request an early check-in time, some extra towels, more bedding, or your favorite type of pillow.

If you know you will be sleeping in, you can use the app to request a convenient time for housekeeping. Before you return from a day of fun, you can also request turndown service to get ready for bed.

For those looking for fun things to do near the hotel, the Conrad Concierge app allows you to quickly browse the 1/3/5 Experiences while deciding where to go or what to do next.

Finally, you can use the app to request a car service, which makes getting to and from the airport much easier. The app also provides access to airline information to help you keep track of your flight.

American Express Hilton Credit Cards

The co-branded Hilton credit cards provided by American Express are an easy way to make your next stay at a Conrad property even more luxurious.

You automatically receive Gold status when you have the Hilton Honors American Express Surpass® Card . One of the best parts about Gold status is that you’ll get free breakfast every morning during your stay and space-available upgrades to nicer rooms. You also get your 5th night free on award stays of 5 nights or more.

The Hilton Honors American Express Card provides Silver status to the cardholder. Like Gold status, Silver status provides the 5th night free benefit on award stays.

The Platinum Card® from American Express also gives cardholders Gold status at Hilton (and Marriott Bonvoy), which comes with all of the usual status perks.

Hot Tip: Check out our comparison of the benefits and perks of each Hilton Honors credit card for more details.

5 Amazing Conrad Redemptions

Redeeming Hilton Honors points for award stays at Conrad Hotels & Resorts includes some of the best ways to use your points. When you stay at a Conrad property, you can feel confident that you will have a relaxing, luxury experience.

With Gold or Diamond elite status, you and a companion staying in your room will both enjoy complimentary breakfast whenever you stay at a Conrad property.

Something to keep in mind is that Hilton no longer has an award chart that divides hotels into categories, so you won’t easily be able to predict how many points an award stay will cost.

Instead, use Hilton’s online tool to see the maximum points cost of an award stay. Unfortunately, it won’t show you the minimum amount required — which is the award price you want. To make your points go further, try not to book award stays during busy times at a given hotel property.

Let’s take a look at 5 amazing award stay ideas at Conrad Hotels & Resorts.

1. Conrad Maldives

Conrad Maldives
The Conrad Maldives is an amazing Hilton property for reward stays. Image courtesy of Hilton.

If (like many people) you dream of a flying off to a remote island location where you can relax on the beach, the Maldives might be high on your bucket list. Unfortunately, its remote location means this island can be tough to reach, and the luxurious hotel properties can be quite expensive.

Booking a stay at the Conrad Maldives with Hilton points ensures that you will have an amazing experience without breaking the bank. Rather than paying $1,000 per night out of pocket, you can use 95,000 Hilton points per night to book your stay.

The points cost is unlikely to be lower as this is such a popular property year-round.

Bottom Line: Hilton Gold or Diamond status can make amazing Conrad redemptions even better thanks to complimentary breakfast, room upgrades, and the 5th-night free perk.

2. Conrad Hong Kong

Conrad Hong Kong
Enjoy great views of the harbor while staying at the Conrad Hong Kong. Image courtesy of Hilton.

Hong Kong has an amazing harbor, and the Conrad Hong Kong is the perfect hotel if you’d like a great view. You can enjoy a great breakfast and a wonderful room for a maximum of 80,000 Hilton Honors points per night.

When you consider the fact that rooms at the Conrad Hong Kong often retail for $400 per night, this is an awesome way to use your Hilton points. Hong Kong might be an expensive place to stay, but thanks to points you can have fun without spending all your cash!

3. Conrad Bali

Conrad Bali
Enjoy a luxury stay at the Conrad Bali where you can relax in style. Image courtesy of Hilton.

Bali continues to grow in popularity as a luxury getaway destination. If you want to be surrounded by amazing natural beauty, then Bali might be just the place for you…and the Conrad Bali should be high on your list of hotels to try.

The staff receives phenomenal reviews, and the rooms are gorgeous. Relax by the pool or explore the on-property gardens for a maximum of 60,000 Hilton points per night.

4. Conrad London St. James

Conrad London St. James
The Conrad London St. James is an amazing hotel in the perfect location for your trip to London. Image courtesy of Hilton.

Speaking of expensive cities, London is one of the most expensive cities in the world to book a hotel room. The Conrad London St. James is no exception, with rates often exceeding $350 per night.

Located by Buckingham Palace and the British Parliament, you can easily visit some of London’s historic sites.

You can book an award stay at the Conrad London St. James for a maximum of 80,000 Hilton points.

5. Conrad Koh Samui

Conrad Koh Samui
Enjoy a relaxing vacation at the remote Conrad Koh Samui in Thailand. Image courtesy of Hilton.

If you really want to get away from the everyday hustle and distractions, check out the Conrad Koh Samui in Thailand. Unsurprisingly, you will have some fantastic views of nature to help you take your mind off of everything.

If the views aren’t enough, you’ll love having your own villa. You can book an award stay at this amazing property for a maximum of 95,000 Hilton points.

Hot Tip: For some more inspiration, check out our best ways to redeem Hilton points for award stays!

Final Thoughts

It should be clear by now that Conrad Hotels & Resorts is one of Hilton’s 2 major luxury brands. While there aren’t many locations, each property is designed to provide an out of this world experience for guests.

While we covered 5 of the amazing Conrad properties where you can redeem your Hilton Honors points, there are plenty of other options that you should definitely consider. To top it all off, make sure you have Hilton Gold elite status so you can enjoy a few more perks!

Frequently asked questions

Where are Conrad Hotels & Resorts properties located?

There are 29 Conrad hotel properties spread across 22 countries from South Africa to China to the United States and more.

What are Conrad Hotels & Resorts like?

Conrad properties are Hilton’s take on modern luxury while Waldorf Astoria properties are their take on more traditional luxury. At a Conrad, you can expect great amenities such as a spa and fitness center as well as great service from staff.

Spencer Howard

About Spencer Howard

Always a fan of flying, it was only natural that Spencer was drawn to finding a way to improve the travel experience. Like many, he started this journey searching for cheap flights to take him around the world. This was fun for a while, but Spencer was intrigued by the idea of flying in business and first class! Throwing himself into what became an extensive research project, Spencer spent 3-4 hours per night learning everything he could about frequent flyer miles over the course of several months (he thinks this is normal).

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