The Capital One Venture Rewards Credit Card remains one of the best travel rewards credit cards in the world. Even though this card has existed for many years, its relatively recent yet seemingly meteoric rise to the top of the rankings has been attributed to Capital One Miles’ new transfer partnerships with airlines and hotels.
In the past, the CapOne Venture card’s rewards could only be used for a fixed value for redemptions, such as statement credits and gift cards. Now, the card has the ability to help its cardholders achieve outsized value — it also has an impressive earning structure (especially if you’re into simplified rewards instead of bonus categories), a series of neat benefits, and, of course, travel insurance.
The CapOne Venture card offers great travel insurance, especially at its price point. In this guide, we’ll walk you through all of the travel insurance benefits offered by the CapOne Venture card.
Let’s get into it!
Basic Card Information
Travel insurance is just one of the suites of benefits offered by the CapOne Venture card. Before we dive deep into this card’s travel insurance coverage, let’s touch on the other reasons why you’d want this card in your wallet.
Travel Insurance Coverage
Travel insurance offered by your credit card is one of the most important ways you can protect yourself against unforeseen incidents, accidents, or other inconveniences while traveling.
The CapOne Venture card happens to be a Visa Signature card, and Capital One tends to offer the same types of travel insurance coverage regardless of which specific Visa Signature card you hold.
Here’s what to expect.
Auto Rental Collision Damage Waiver
The CapOne Venture card provides rental car insurance as a benefit for covered trips. As long as you decline the car rental agency’s collision damage coverage and use your card to pay for the rental, you’ll receive:
- Secondary coverage for collision damage and theft on U.S. domestic car rentals
- Primary coverage for collision damage and theft on international car rentals
There are a few requirements for this to kick in:
- Your name must be embossed on the credit card
- Only you as the primary renter and any additional drivers listed on your auto rental agreement are covered
- Your rental period must not exceed 15 consecutive days in the U.S. or 31 days outside of the U.S.
- Coverage is not available in Israel, Jamaica, the Republic of Ireland, or Northern Ireland
The benefit provides reimbursement for up to the value of the vehicle, but there are a few exclusions:
- Expensive or exotic automobiles
- Antique automobiles
Hot Tip: Remember, rental car insurance from credit cards does not offer liability coverage at all. That means if you are deemed at fault for the incident, you will be 100% liable for charges.
To get coverage, you need to put the entire car rental transaction on your CapOne Venture card and decline the rental company’s collision damage waiver. After that, you’re good to go!
Covered losses include:
- Physical damage and/or theft of the covered rental vehicle
- Valid loss-of-use charges imposed and substantiated by the auto rental company
- Reasonable and customary towing charges to the nearest qualified repair facility due to covered theft or damage
Here are some examples of exclusions:
- Injury of anyone or damage to anything inside or outside the rental vehicle
- Loss or theft of personal belongings
- Personal liability
- Theft or damage due to intentional acts, or due to the driver(s) being under the influence of alcohol, intoxicants, drugs, or due to contraband or illegal activities
- Wear and tear, gradual deterioration, or mechanical breakdown
- Damage due to off-road operation of the rental vehicle
Filing a Claim
To file an auto rental collision damage waiver claim, follow these steps:
- After the incident has occurred, report the theft or damage by calling the Benefit Administrator at 800-397-9010 (outside of the U.S., call collect at 303-967-1093). You must report it no later than 45 days after the incident.
- Your Benefit Administrator will advise on the next steps to file a claim.
- Collect all of your documentation, including accident report forms, auto rental agreements, repair estimates and itemized repair bills, police reports (if obtainable), and so on.
- All documents must be postmarked within 365 days of the date of theft or damage. Note that the completed claim form must be postmarked within 90 days after the theft or damage.
- Claims are typically processed within 15 days, and your Benefit Administrator will work with you to substantiate your claim.
Lost Luggage Reimbursement
Losing your luggage while traveling seems to be every traveler’s worst nightmare nowadays. And while lost luggage reimbursement doesn’t make up for the inconvenience of having to replace your clothes and toiletries in the event of a loss, it should soften the emotional and monetary blow.
With the CapOne Venture card, you can get lost luggage reimbursement. To qualify, you must pay for the entire cost of your plane ticket using your card and report the loss to the airline first.
You and your immediate family members, which include your spouse and legal dependent children under age 18 (or under age 25 if enrolled as a full-time student at an accredited institution) are covered.
Currently, you are covered for up to $3,000 per trip, per person. In New York, the coverage is limited to $2,000 per bag. This coverage is supplemental to any existing baggage insurance or reimbursement you may have from another source.
So if you lose $2,500 worth of luggage on an American Airlines flight and American Airlines reimburses you for $1,000, you could be eligible for the difference through this benefit, which would be $1,500.
Filing a Claim
To file a claim for lost luggage reimbursement, you’ll want to:
- Immediately notify the Common Carrier/airline to begin their claims process
- Call the Benefit Administrator at 800-757-1274 (outside the U.S., call collect at 804-673-6496) within 20 days from the date the luggage was lost or stolen.
- Your Benefit Administrator will send you a claim form. Follow all of the procedures to file a claim and furnish the appropriate documentation to complete your claim.
- Submit the claim with all necessary documentation within 90 days from the date the luggage was lost or stolen.
The CapOne Venture card offers Roadside Dispatch, which is a 24/7, pay-per-use program for roadside assistance.
You’ll pay a set price of $69.95 per service call, which includes:
- Standard Towing – up to 5 miles included
- Tire Changing – must have good, inflated spare
- Lockout Service (no key replacement)
- Fuel Delivery – up to 5 gallons (plus the cost of fuel)
- Standard Winching
All you need to do is call 800-847-2869 to make a service call!
Travel Accident Insurance
The last thing you want to happen is for yourself or a loved one to be involved in a serious or life-threatening incident.
The CapOne Venture card offers travel accident insurance, which could cover you for up to $250,000 if there’s an accidental loss of life, limb, sight, speech, or hearing while flying on a common carrier.
To get this insurance, you’ll need to put the entire cost of the fare onto your CapOne Venture card. Note that terms, conditions, and exclusions apply. Refer to your Guide to Benefits for more details. Travel Accident Insurance is not guaranteed, it depends on the level of benefits you get at application
Filing a Claim
If you ever need to file a claim, you’ll want to follow these instructions:
- You’ll need to obtain a claim form within 20 days after the event occurrence by contacting the Claim Administrator via 855-830-3719.
- The Claim Administrator will send you claim forms within 15 days.
- Within 90 days after the date of the loss, you’ll need to submit the completed claim form and all associated documentation.
Travel and Emergency Assistance
It’s impossible to predict what will happen while you’re traveling, especially if you’re visiting a place you’ve never been before.
To help combat this uncertainty, the CapOne Venture card offers travel and emergency assistance services, which are available 24/7, 365 days per year.
These are offered to you, your spouse, and dependent children under the age of 22 years old.
These services are for assistance and referral only, which come at no additional charge. However, you will be responsible for any other services provided, including medical, legal, transportation, or cash advance services.
To use the travel and emergency assistance benefits, just call 800-397-9010 or 303-967-1093 if you’re outside the U.S.
Examples of services include:
- Emergency message service, which will record and relay emergency messages for travelers, immediate family members, or business associates.
- Medical referral assistance, which will provide medical monitoring, referral, and follow-up.
- Legal referral assistance, which can arrange contact with English-speaking attorneys, U.S. embassies, and consulates if detained by local authorities, or if you need legal assistance.
- Emergency transportation assistance, which can help make necessary arrangements for emergency transportation home or the nearest medical facility.
- Emergency ticket replacement, which can help you get replacement tickets if your original carrier’s ticket is lost.
- Lost luggage locator service, which can help you find and arrange shipment of lost luggage through the common carrier’s procedures.
- Emergency translation service, which provides telephonic assistance in all major languages and helps find local interpreters if needed.
- Prescription assistance and valuable document delivery arrangements, which can help manage your prescription medication needs and transport critical documents that you left at your home or elsewhere.
- Pre-trip assistance, which can help you learn about ATM locations, currency exchange rates, necessary immunizations, required passport visas, weather reports, and more in your destination before you leave.
No Foreign Transaction Fees
Normally, foreign transaction fees on most credit cards are in the ballpark of 3%. But if you hold the CapOne Venture card, you won’t be hit with any foreign transaction fees at all.
So if you spend $1,000 on purchases while traveling abroad, you’d save $30 in fees!
How Coverage Compares
Now that we’ve highlighted all of the CapOne Venture card’s travel insurance coverages in detail, let’s take a look at how it fares relative to other options.
We’ll start with other credit cards; after that, we’ll touch on travel insurance policies that are purchased outright.
Other Credit Cards
Different credit card issuers like Chase and American Express offer unique sets of travel protections and benefits.
In this section, we’ll examine what other issuers offer. We’ll do our best to compare credit cards in the same tier as the CapOne Venture card.
The Chase Sapphire Preferred® Card is the card that draws the most comparisons with the CapOne Venture card.
The Chase Sapphire Preferred card happens to offer elevated travel insurance benefits compared to the CapOne Venture card. To be specific, it offers:
- Trip cancellation and trip interruption coverage
- Trip delay reimbursement
- Baggage delay (plus lost and stolen baggage coverage)
- Primary rental car insurance
Although Amex doesn’t necessarily offer a card in the same tier, some compare the CapOne Venture card with the American Express® Gold Card or the American Express® Green Card.
For a full breakdown of coverage by card, explore our Amex travel insurance benefits in-depth guide.
Because the CapOne Venture card doesn’t offer trip delay insurance, we give the slight edge to American Express cards.
The CapOne Venture card’s travel insurance benefits pale in comparison to the Capital One Venture X Rewards Credit Card.
The CapOne Venture X card is a Visa Infinite card, so it offers a variety of other travel protections, such as:
That being said, the CapOne Venture X card also comes with a higher annual fee, so keep that in mind.
Citi credit cards generally don’t offer anything in the way of travel insurance, so the CapOne Venture card is significantly better.
Bank of America
Similar to Citi, Bank of America’s main cards for travel rewards generally don’t offer travel insurance or protections.
Travel Insurance Policies
Travel insurance from your credit card will never be a full replacement for a comprehensive travel insurance policy, full stop.
That said, comprehensive travel insurance policies are often much pricier than you think (even though it can be worth it in an era of increasingly uncertain travel).
For example, if you have a $10,000 tour, it may cost $1,000 in travel insurance to fully cover that expense with a comprehensive travel insurance policy.
The best way to decide whether or not you want to purchase a separate travel insurance policy is to read through the benefits guide of your CapOne Venture card closely.
Depending on your risk appetite or tolerance, you might find it unnecessary to buy a travel insurance policy.
The CapOne Venture card offers a variety of travel protections to its cardholders. Thanks to this card, you can travel with significant peace of mind if something goes awry while traveling.
Remember that having travel insurance doesn’t guarantee you’ll get reimbursed when anything happens — you’ll need to confirm that the event that occurred is eligible for coverage. You’ll also need to follow the appropriate procedures at all times, including notifying your Benefit Administrator of all incidents in a timely fashion.
Overall, the CapOne Venture card provides decent travel insurance, but this will not replace a comprehensive travel insurance policy.
The information regarding the Capital One Venture Rewards Credit Card, Capital One Venture X Rewards Credit Card, and the American Express® Green Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.