The Complete Guide to Using the Chase Ultimate Rewards Travel Portal — Maximize Your Options

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Chase Ultimate Rewards is my favorite points program. I love it because points are easy to earn and can be transferred to many different hotel and airline partners. But you can also book travel directly through their Chase’s travel portal using Ultimate Rewards points.

Booking travel through the Chase Ultimate Rewards travel portal is simple and can be a great way to use your points.

I’ll show you everything you need to know about how to redeem your points, including the benefits, how to know what your points are worth, and how to book airlines, hotels, and more through the Chase Ultimate Rewards travel portal.

Why Book Travel Through the Chase Ultimate Rewards Travel Portal?

Whether you are a seasoned vet or new to the points and miles game, you might not understand the focus on using points to book directly through a bank’s travel portal. Generally, you can get maximum value from your points by transferring them to airline or hotel partners. While it’s true that the only way to get the highest value redemptions is by transferring, there is still a lot of value to be had by booking directly through the Chase Ultimate Rewards portal.

Flexibility

Flexibility is not often available with points bookings. Unlike an award booking, booking through Chase Ultimate Rewards is like using any other Online Travel Agency (OTA). There are no blackout dates or limited inventory award seats. If a flight or hotel is available, you can book it with points through the Chase travel portal.

You Can Earn Frequent Flyer Miles

One of the major bummers of booking flights with frequent flyer miles is that you don’t earn miles on award bookings. You can end up doing a lot of travel without earning miles. However, any booking you make with your Choose Ultimate Rewards points through the Chase Ultimate Rewards travel portal will earn frequent flyer miles and accrue status points. Unfortunately, hotel and car rental bookings still won’t earn points.

Simplicity

I have talked to so many people over the years that love the idea of collecting points and miles but don’t want to deal with the hassle. While many don’t mind putting a little work into getting an awesome redemption, others are just looking for a simple way to book travel and hopefully save some money in the process.

That’s where the Chase Ultimate Rewards travel portal comes in. With this method of redeeming points, there is no transferring, comparing points values, blackout dates, limited award availability or multiple travel accounts. You have one type of point and one travel portal, but still retain many of the benefits of collecting points and miles in the first place.

Bottom Line: You can book flights, hotels, rental cars, activities, and cruises through the Chase Ultimate Rewards travel portal.

Cards That Earn Chase Ultimate Rewards Points

If you like the idea of using the Chase Ultimate Rewards travel portal, you should consider credit that cards earn Chase Ultimate Rewards points.

Recommended Chase Cards (Personal)

Chase Sapphire Preferred® Card - This is our favorite beginners travel rewards card which has a 60,000 point bonus (highest ever) after you spend $4,000 on purchases in the first 3 months from account opening.

This sign up bonus is worth $750 in travel purchases (flights, hotels, car rentals etc) when you redeem your points through Chase's travel portal, which works like Expedia. The bonus alone could get you multiple round-trip flights or hotel stays.
Chase Sapphire Reserve® - Consider this premium card if you want to get into a lot of airport lounges. The current sign up bonus is 50,000 points after you spend $4,000 on purchases in the first 3 months from account opening. You'll also get a $300 travel credit per year which wipes away a big chunk of the $450 annual fee.
Chase Freedom Unlimited® - A simple, no annual fee card that earns you 3% cash-back on all purchases in your first year (up to $20,000 spent), then 1.5% on all purchases after that. Just know that you won't get any travel benefits or the ability to earn bonus points with this card.

Recommended Chase Cards (Business)

Ink Business Preferred℠ Credit Card - This is our #1 recommended business card and comes with a whopping 80,000 sign up bonus after you spend $5,000 on purchases in the first 3 months after account opening. This bonus is worth $1,000 when you redeem through Chase Ultimate Rewards for travel purchases (flights, hotels etc). Also, if you pay for your cell phone bill with this card, you can get up to $600 in cell phone insurance coverage per year.
Ink Business Cash℠ Credit Card - earn $500 bonus cash back after you spend $3,000 on purchases in the first 3 months after account opening. In addition, get up to 5% cash back on a range of business expenses. A simple, $0 annual fee card.

What are Chase Ultimate Rewards Points Worth?

It’s easy to earn lots of Chase Ultimate Rewards points, but do you know how much they are worth? If you’re transferring your Chase Ultimate Rewards points to one of their travel partners, their value will go up or down depending on the type of redemption.

However, if you are booking your travel directly through Chase’s travel portal, each Chase Ultimate Rewards point has a set value that won’t change. The credit card you have will determine the value of your Chase Ultimate Rewards points.

Transfer Your Points Between Credit Cards for Maximum Value

If you have multiple Chase credit cards, it makes sense to transfer your points to the card with the most valuable redemption rate!

1. To transfer your points between 2 cards, log on to the Chase Ultimate Rewards dashboard and select Combine Points.

Combine Ultimate Rewards points

2. Then you will be able to select the card you want to transfer points from and the card you want to receive the points. After you choose, click “Continue”.

How To Combine Chase Ultimate Rewards Points
You can choose to transfer points between all of your Chase Ultimate Rewards points earning cards. Image courtesy of Chase.com

3. You can transfer all of your points or just what you need. Click Review to continue.

Choose How Many Ultimate Rewards Points You Want To Transfer
You can choose to transfer all or just some of your Ultimate Rewards points. Image courtesy of Chase.com

4. Double check the details and click on the green Confirm and Submit button to complete the transfer.

Bottom Line: Your credit card will determine the value of your Chase Ultimate Rewards points. They range between 1-1.5 cents each depending on which credit card you’re redeeming points through.

How to Access the Chase Ultimate Rewards Travel Portal

Log on to the Chase Ultimate Rewards Dashboard

1. You need to log on to your Chase account to access the Chase Ultimate Rewards travel portal. Then, click the Chase Ultimate Rewards box located on the bottom left-hand side of your screen to access the Chase Ultimate Rewards dashboard.

Loggin on to Chase Ultimate Rewards travel portal
Click on the “Ultimate Rewards” button at the bottom left of your screen to access the Ultimate Rewards travel portal. Image courtesy of Chase.com.

2. Choose the card you want to use. If you have multiple cards, be sure to transfer your points to the one with the best redemption value.

Choose a card to use in the Ultimate Rewards travel portal
If you have more than one Ultimate Rewards earning cards, choose the one with the best redemption value. Image courtesy of Chase.com.

3. To access the Ultimate Rewards travel portal, click on the “Travel” icon in the top search box. This will bring up the travel search box, where you can input all of your details to find the best itinerary. Now, let’s walk through each section to see all of the possibilities.

How To Access The Ultimate Rewards Travel Portal
Click on the “Travel” icon to access the Ultimate Rewards travel portal. Image courtesy of Chase.com.

How to Book a Flight Through the Portal

1. To start your search for a flight, click on the Flights tab in the upper left-hand side of the search box. When you first log on, this will be the default starting point. As with any other OTA, you begin your search by inputting basic information such as departure and arrival city, travel dates, and the number of passengers.

How To Book A Flight On The Chase Ultimate Rewards Travel Portal
The “Flights” search box is the default once you are in the travel portal. Fill in basic search criteria like destinations and dates to get started. Image courtesy of Chase.com.

2. After submitting basic information,  you will be able to narrow your search results. At the left-hand side of the page, you can filter by:

  • Airline
  • Number of stops
  • Outbound flight time
  • Price range

3. Your search results will be displayed in the middle of the page. For each flight, you will be able to see the price in dollars and in points on the right-hand side of the results box. Click on the drop-down box next to Details and Baggage Fees for more information about the flight including baggage fees associated with your flight.

Chase Travel Portal Details
Image courtesy of Chase.com

4. Once you’ve found the flight you want, click the green Select button. Next, you can choose your return flight using the same process as you did for selecting the outbound flight. Click the green Select button once you have made your choice.

5. From here you can confirm your flight details and select a fare upgrade if you wish. Then, click on the green Continue Booking button at the bottom of the page to continue with your purchase.

7. Input your passenger information next. You can also add a frequent flyer number, a Known Traveler number, or Redress number.

6. Scroll further down the page to choose how you will pay for your flights. You can pay for the entire purchase with points or a Chase credit card, or you can split your payment between points and a Chase credit card.

Chase Travel Portal Payment
You can split your payment between Chase Ultimate Rewards points and credit card. Image courtesy of Chase.com.

8. Double check all of the details on the final page before completing your purchase. Click the box confirming you understand the travel disclosures, then click Complete Booking to finish your purchase.

Hot Tip: You can split your payment between Chase Ultimate Rewards points and a Chase credit card.

How to Book a Hotel Through the Portal

1. To book a hotel through the Chase Ultimate Rewards travel portal, start by clicking on the Hotels tab in the main search box. Then, input your destination, check-in and check-out dates, and the number of travelers. Click on the green Search box in the lower left-hand corner.

2. You can then narrow your search with the options on the left-hand side of the page. Filter options include:

  • Hotel name
  • Price range
  • Refundable rate
  • Star rating
  • Amenities
  • TripAdvisor rating

In addition to narrowing your results, you can change how your list is sorted through the bar above the search results. Sort by Recommended, Price, Distance From Downtown, or Special Pricing.

3. Each search result will show the price in both dollars and Chase Ultimate Rewards points. These prices do NOT include taxes or fees.

7. Input your passenger information next. You can also add a frequent flyer number, a Known Traveler number, or Redress number. Scroll to the bottom of the page and click the box confirming each passenger's name matches their ID. Then click the green Save & Continue button
Image courtesy of Chase.com

4. Click on each listing  to see all of the rooms available plus the price in both dollars and points. This page also displays more information about the hotel itself including amenities, photos, TripAdvisor ratings, and a property overview.

Hot Tip:Click on View Map in the upper left-hand corner of the screen to see where each hotel is located. This will highlight the current 25 hotels listed on a map so you can choose a hotel based on location. To change the hotels that are shown on the map you can filter your results further or scroll through the search list. The 25 hotels that are visible in the search list will be shown on the map.
5. Once you have chosen your room, click the green Select button to proceed.

6. The next page is where you fill out your traveler and payment information. You can pay for the entire purchase with points or a Chase credit card, or split your payment between points and a Chase card. Double check your reservation details and click Complete Booking finalize your reservation.

The Luxury Hotel and Resort Collection

The Luxury Hotel and Resort Collection (LHRC) is exclusively for Chase Sapphire Reserve® cardholders. Click on the green Explore Now button in the Luxury Collection box at the bottom of the home screen to access these properties.

The Luxury Hotel and Resort Collection
The Luxury Hotel and Resort Collection is exclusively for Chase Sapphire Reserve cardholders. Image courtesy of Chase.com.

Once you are on the LHRC homepage, type in your destination and click Search Hotels to view available properties. Each listing will display the property’s unique cardmember benefits. Click View Hotel for more information and to continue the booking process.

The Luxury Hotel and Resort Collection
Each LHRC property offers a unique benefit to Chase Sapphire Reserve® cardholders. Image courtesy of LHRCollection.com.

When booked through the Chase Ultimate Rewards travel portal, these properties offer the following benefits:

  • Daily breakfast for 2
  • Special amenity (varies by property)
  • Room upgrades (based on availability)
  • Free Wi-Fi
  • Early check-in and late check-out (based on availability)

The Luxury Hotel and Resort Collection properties are reservation-only bookings. You make your reservations online and payment doesn’t happen until you check out from the hotel. These bookings will not take Chase Ultimate Rewards points as payment.

Bottom Line: Luxury Hotel and Resort Collection properties are only available to Chase Sapphire Reserve® cardholders. These properties can’t be booked with points.

How to Book a Rental Car Through the Portal

1. To book a rental car through the Chase Ultimate Rewards travel portal, start by clicking on the “Cars” tab in the main search box. Then, input your pick up location, drop off location, dates, times, and age of the driver. Click on the green Search box in the lower right-hand corner to continue.

2. You can then narrow your search with the options on the left-hand side of the page. Filter options include:

  • Car options
  • Car type
  • Rental company

3. For each car option, you will be able to see the car details, rental company, and price in both dollars and Chase Ultimate Rewards points. Once you have selected the car you want to rent, click on the green
Select button.

Chase Travel Portal Car Rental
Image courtesy of Chase.com.

4. Next, fill out your information and choose how many Chase Ultimate Rewards points you want to redeem. You can pay for the entire purchase with points or a Chase credit card or split your payment between points and a Chase credit card.

5. Double check all of the details before completing your purchase. Click the box confirming you understand the travel disclosures, then click Complete Booking to finish your purchase.

How to Book Activities Through the Portal

Did you know you can also book activities through Chase’s Ultimate Rewards travel portal?

1. Click the Things To Do tab in the main search box to get started. Then, input your destination and travel dates and click the green Search button to continue.

2. You can narrow your search by category at the left-hand side of the page.  Choose from one of the many categories listed including:

  • Tours and sightseeing
  • Day trips & excursions
  • Private transfers
  • Sightseeing passes
  • Show & sport tickets
  • Nightlife
  • Food and drink
  • Cruises and water tours
  • Water activities
  • Air, helicopter, and balloon tours
  • Multi-day and extended tours

3. Each activity will show the price in both dollars and points to the right side of the screen. The price might change depending on the date you choose. Click on each activity for more information.

Chase Travel Portal Things To Do
Image courtesy of Chase.com

4. Input your desired date and number of people to see final pricing. Click the green Select button to continue.

5. On the next page, you can input your information and adjust the number of Chase points you want to use towards payment.

6. Double check all of the details on the final page before completing your purchase. Click the box confirming you understand the travel disclosures, then click Complete Booking to finish your purchase.

Bottom Line: You can book lots of activities through the Chase Ultimate Rewards travel portal, including airport transfers!

How to Book a Cruise Through the Portal

If you’re a fan of cruises like I am, you will be pleased to know you can book them through your Chase Ultimate Rewards travel portal. To get started, click on the Cruises tab on the right side of the main search box.

This will bring up a list of cruises available. There is a search box at the top of the screen, so you can input a specific destination or cruise line. Each listing will display the cruise line, ship, ports of call, sailing dates, and baseline pricing for an interior cabin. Unfortunately, if you want any more specific information or if you want to book, you will need to call the number provided.

You will notice that only cash prices are listed for cruises, however, they can be booked using your Chase Ultimate Rewards points, too.

Hot Tip: Have your credit card number handy if you call Chase Ultimate Rewards customer service (1 (866) 951-6592). They require it before they can proceed with your questions.

How to Book a Vacation Rental Through the Portal

You can book vacation rentals like private homes, condos, and villas through the Chase Ultimate Rewards portal. Click on Vacation Rentals in the main search bar at the top of the page to get started.

Chase Travel Portal Vacation Rentals
Image courtesy of Chase.com

1. Input your desired location and travel dates then click Search.

2. The search results will be in the middle of the page with filtering options to the left. Filter by categories like:

  • Property Class
  • Price per night
  • Number of bedrooms
  • Guest rating
  • Amenities
  • Property type
  • Accessibility

3. Each listing will show the price in both dollars and Chase points. Click on a listing for more information.

4. The next page displays more information about the property itself including amenities, photos, and room types. Click the green Select button to continue.

5. Fill out your traveler information and select how you would like to pay. As with everything on the Chase Ultimate Rewards travel portal, you can pay using a credit card, your Chase points, or a combo of both.

6. Double check all of the details before completing your purchase. Click the box confirming you understand the travel disclosures, then click Complete Booking to finish your purchase.

How Do The Prices Compare To Other Sites?

Are you getting a good deal by booking through Chase? Let’s look at how the prices available through the Chase Ultimate Rewards travel portal stack up to other OTAs and search engines including Hotwire, Kayak, and Expedia.

Flights

There’s no clear-cut pattern on flight prices comparing the Chase portal to other OTAs and airlines’ websites.

The price for a round-trip flight from Columbus, OH (CMH) to Seattle, WA (SEA) came to $373.60 across the board through the Chase portal, on Delta’s website, as well as Expedia and Hotwire.

Specific flights may vary. For example, a Spirit flight was least expensive directly with Spirit at $355.56, $369.66 with Expedia and Hotwire, and $475.66 (the most expensive) through Chase Ultimate Rewards.

WebsiteRound-trip flight price
Chase Ultimate Rewards travel portal$475.66
Expedia$369.66
Hotwire$369.66
Spirit Airlines’ website$355.56

If you are in doubt or would like to check prices yourself, Kayak is a great place to start. Kayak will show you prices for a flight on all of the OTAs as well as the airline’s website. It’s a great one-stop shop to compare flight prices.

Hot Tip: You will earn frequent flyer miles when you book your flight through the Chase Ultimate Rewards travel portal.

Hotels

Here’s how prices looked for a week’s stay at the JW Marriott Cancun Resort & Spa in Mexico:

Price for a 7-night stay in USDPrice for a 7-night stay in points
Marriott’s website (Marriott Bonvoy member rate)$2,296.70270,000 Marriott Bonvoy points
Chase travel portal$2,331.98155,465-233,198 Chase Ultimate Rewards points
Expedia$2,365.72N/A
Hotwire$2,365.72N/A

You could save $35.28 by booking directly through Marriott using a Marriott member rate. But, Chase’s rate beats Expedia and Hotwire by $33.74.

There is a significant points difference between Marriott and Chase Ultimate Rewards. You can book this hotel through Marriott using Marriott Bonvoy points (which transfer from Chase Ultimate Rewards points at a 1:1 rate) for 270,000 Marriott points.

However, you can save a bundle of points by booking with Chase Ultimate Rewards points on the Chase travel portal. Depending on which card you have, it will only cost between 155,465-233,198 Chase Ultimate Rewards points.

Hot Tip:You won’t earn hotel loyalty points when booking a hotel through Chase and any elite status you have may not be recognized.

Prices for the Almond Tree In in Key West, FL were lowest directly with the hotel, but Chase Ultimate Rewa offered the next best price.

Here’s how the prices stacked up:

WebsiteCost of a 7-night stay at the Almond Tree Inn
Hotel’s website$1,725.75
Chase Ultimate Rewards travel portal$1,816.37
Hotwire$1,838.70
Expedia$1,838.70

Once again, the Chase Ultimate Rewards travel portal beat OTAs including Hotwire and Expedia, but not the hotel’s own website. But if you want to book a hotel using your points, it’s a great option to be able to use them for small, boutique hotels in addition to the big chains.

Car Rentals

In many cases, car rental prices found through the Chase Ultimate Rewards portal were better than prices found on the rental agency’s own website.

The main difference in booking through Chase vs. directly through a car rental agency is that the car rental agency often has the ability to book the car without paying up front. With the Chase portal, you will be paying at the time of booking and there may be change or cancellation fees if you need to modify your reservation.

Chase prices for a week-long rental were always in the ballpark of the price of booking direct. Hotwire’s Hot Rate cars always beat out other prices slightly. (Hotwire Hot Rates are rentals where you don’t know the rental agency until after booking is complete).

Of course, the advantage of booking through Chase is the ability to use your Chase Ultimate Rewards points.

Car typeChase Ultimate RewardsRental agency’s websiteHotwire Hot RateExpedia
Compact$343.37$327.65 (Dollar pay now price)$342.33 (unknown agency)$358.30 (Dollar)
Full size$370.48$375.35 (Alamo pay now price)$366.38 (unknown agency)$392.40 (Alamo)

Activities

Some activities were less expensive through Chase, some were more expensive.

ActivityPrice per person through ChasePrice per person directPrice per person through TripAdvisor

2-Hour Lahaina sunset dinner cruise aboard the Quicksilver

$61.73$69.95$69.95

Myths of Maui Luau dinner and a show

$135.00$108.00$112.50

Cruises

Prices for cruises all over the map. Chase offered the best price for both of the Royal Caribbean and Princess cruises. However, Chase had by far the highest price for the Norwegian cruise.

Chase Ultimate RewardsCruise line’s websiteCruise.com
7-night Caribbean cruise on Royal Caribbean$924$998$978
7-night Mediterranean cruise on Princess$949$998N/A
7-night Hawaii cruise on Norwegian$1,899$1,399$1,399

Other Ways to Use the Chase Ultimate Rewards Portal

Earn Bonus Points

The Chase Ultimate Rewards portal also helps you earn bonus points! With the Shop Through Chase feature, you can earn extra Ultimate Rewards points through your online shopping.

Chase Shopping Portal
Start your online shopping in the Chase Ultimate Rewards portal to earn bonus points on your purchases.

Just click Earn Bonus Points in the top search bar to access the shopping portal. Click on a featured store or search for a specific one. Then simply click through the portal to your website of choice to make your purchase. Your bonus points will be added to your Chase Ultimate Rewards points total within 3-5 days in most cases.

Amazon Purchases

Did you know you can link your Chase Ultimate Rewards account to Amazon to shop with your points? Click on Use Points To Shop in the top search bar, then select the green Link to Amazon.com button.

Sign in to your Amazon account and link your cards by clicking the Get Started button at the upper right-hand side of your screen. If your purchase is eligible for payment with points, you will see the option in the payment methods section of the Amazon checkout process.

However, I linked one of my cards and tested multiple products, and I couldn’t find even one product that was eligible to be purchased with Chase Ultimate Rewards points. In addition, the redemption value you get when shopping through Amazon isn’t good: only .8 cents per point. While it’s great to have this as an option, I wouldn’t recommend using points to shop at Amazon as your main use of Chase Ultimate Rewards points.

Use Chase Pay

The other option to shop with your points is through Chase Pay. Just as with shopping with points through Amazon, I don’t love this option because you are only getting .8 cents per point.

To use this feature, you will need to download the Chase Pay app. When paying for a purchase, slide the Use Points button so it turns blue and you’ll be set up to use Chase points through Chase Pay. Your points will be deducted automatically and you will see the value of the points as a statement credit.

Bottom Line: The value of using your Chase Ultimate Rewards points to shop through Amazon or Chase Pay isn’t great: you will only get .8 cents per point!

Cash Back

In addition to booking travel with points, you can choose to exchange them for straight cash back. To do this, simply select Cash Back from the main search bar at the top of the screen. You will then be able to see the maximum amount of cash back you can receive. You can also choose a lower amount here.

Chase Travel Portal - cash back
You can redeem Chase points for cash back either as a direct deposit or statement credit.

In the Redeem To box at the bottom, select whether you want to have your cash direct deposited into a checking or savings account or if you would like it as a statement credit. Click Continue to review your cash back request and then click the green Confirm & Submit button to complete the transaction. The deposit or statement credit will be posted within 3 days.

Bottom Line: Your Chase Ultimate Rewards points are worth 1 cent each when redeemed as cash back. We do not recommend this as a primary redemption option because you can get more value via the Chase Ultimate Rewards travel portal, and a lot more when transferring to airline and hotel partners.

Experiences

This is a really cool section of the Chase Ultimate Rewards portal.

When you click on Experiences in the main search bar, you will see a list of exclusive events, preferred seating, and other offers for Chase cardmembers. You will find culinary events, sporting events, shows, and concerts.

Experiences can be purchased with a credit card or with points. You will get 1 cent per point when redeeming points for experiences. Be sure to check the details of each event, as some are for specific cardmembers only. When you click on the green Learn More button for an event, you will be able to see if there is a credit card requirement

Chase Travel Portal - Experiences
Check out exclusive events bookable with a credit card or Chase Ultimate Rewards points.

Gift Cards

If you prefer gift cards, you can purchase them through the Chase Ultimate Rewards portal using points. Just click Gift Cards in the main search bar to get started. From here, you will be able to scroll through all of the available gift cards. Click the green Choose Options button underneath the card image to see the available increments.

Chase Travel Portal - Gift Cards

Hot Tip: Points redeemed for gift cards have a 1 cent per point value. However, you might notice some cards offer discounts, so there is the opportunity to get a bit more value!

Transfer To Travel Partners

Transferring points to travel partners is the best way to get the most value out of your points. By transferring, you can potentially get 2, 3 or (a lot) more cents per point value.

Chase Airline Transfer Partners

Chase Airline Transfer PartnerMin TransferTransfer Ratio
(Chase > Airline)
Transfer Time
Aer Lingus AerClub1,0001:1Almost Instant
British Airways Executive Club1,0001:1Almost Instant
Flying Blue AIR FRANCE KLM
1,0001:11 hour
Emirates Skywards1,0001:1New, pending reports
Iberia Plus1,0001:1Almost Instant
JetBlue1,0001:1Almost Instant
Singapore Airlines KrisFlyer
1,0001:11-2 days
Southwest Airlines Rapid Rewards1,0001:1Almost Instant
United Airlines MileagePlus1,0001:1Almost Instant
Virgin Atlantic Flying Club1,0001:1Almost Instant

Chase Airline Transfer Partners

Chase Hotel Transfer Partners

Chase Hotel Transfer PartnerMin TransferTransfer RatioTransfer Time
World of Hyatt
1,0001:1Almost Instant
IHG Rewards Club1,0001:11 day
Marriott Rewards1,0001:12 days

Chase Hotel Transfer Partners

To transfer your Chase Ultimate Rewards points to any of the above airline and hotel partners, log on to your account and click on Transfer To Travel Partners in the top search box. Choose your airline or hotel and then select Transfer Points. You will fill out your frequent flyer information or hotel loyalty membership number to complete the transfer.

Chase Travel Portal - How To Transfer Points To Hotel and Airline Parnters
You can easily transfer your points to hotel and airline partners.

Bottom Line: You can currently transfer your Chase Ultimate Rewards points to 13 different hotel and airline partners.

Final Thoughts

There are many ways to use your Chase Ultimate Rewards points. While transferring your points out to one of Chase’s airline and hotel travel partners can get you maximum value, there are a lot of benefits for booking travel directly through the Chase Ultimate Rewards travel portal.

In addition to hotels and flights, you can book car rentals, activities, and cruises. Or, you can use your points for cash back, shopping, gift cards, or Chase exclusive experiences. With so many ways to use your Chase Ultimate Rewards points, your next trip is only a few clicks away!

FAQ

Do Chase Ultimate Rewards Points Expire?

No. As long as you keep your Chase credit card open, your points will not expire.

Can I Transfer My Chase Points To Someone Else?

Yes. You can transfer your points to another member of your household who also has a Chase Ultimate Rewards account.

What Are Chase Ultimate Rewards Points Worth?

When redeeming points through the Chase Ultimate Rewards travel portal, the credit card you hold will determine your points’ value.

Points from the Chase Freedom®, Chase Freedom Unlimited®, and Ink Business Cash℠ Credit Card are all worth 1 cent per point. If you have a Chase Sapphire Preferred® Card or Ink Business Preferred℠ Credit Card, your points are worth 1.25 cents per point. Finally, if you hold the Chase Sapphire Reserve® your points are worth 1.5 cents per point.

When using your points to shop through Amazon or Chase Pay, they are worth .8 cents per point.

If redeeming your points for cash back, gift cards, or experiences they are worth 1 cent per point.

What Airline Partners Can I Transfer My Chase Ultimate Rewards Points To?

What Hotel Partners Can I Transfer My Chase Ultimate Rewards Points To?

You can transfer your Chase Ultimate Rewards points to the following hotels at a 1:1 ratio: IHG, Marriott, Ritz-Carlton, and Hyatt.

Katie Seemann

About Katie Seemann

Katie is an Ohio native who caught the travel bug after spending a semester in college in Nottingham, England. In addition to exploring England, she visited Ireland, Scotland and the Netherlands during that time and loved every minute of it (everything except the hostel in Scotland – that’s an experience she doesn’t intend on repeating!) In 2015, Katie discovered the world of points and miles, and since then she’s earned countless points and has an embarrassingly large number of credit cards in her wallet (which she needs a spreadsheet to keep track of!)

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22 comments

  1. Carol Leventen Duane · May 14, 2018 · Reply

    When I book award flights with British Air (Avios) points, I can cancel the trip if necessary and have my points redeposited for a nominal fee. (This is important because to book overseas flights, you need to do so 10-11 months in advance and things can happen.) When I inquired about doing this with my Sapphire Reserve points, I learned that no such option was available. In other words, I could lose 100,000 hard-won points if some unforeseen event occurred several months after booking with Chase Ultimate Rewards. Any suggestions? Any way around this? Or was I misinformed?

    • Michael McHugh · May 15, 2018 · Reply

      Hi Carol

      If you are transferring the points from UR to British Airways, BA will charge a $55 re-deposit fee. Here’s the service fee info on their website. .

      If you are booking the flight through the portal, the process is different. If you book a non-refundable ticket, you will not get your points back. If you book a refundable ticket, Chase will be the one to issue a refund. You can call Chase at 866-951-6592, which it sounds like you’ve already done.

      The specific language on the UR website reads as follows:

      If I canceled my nonrefundable flight, can I still use the ticket towards another flight?

      Most Economy Class fares are non-refundable and non-transferable. Changes or cancellations must be made by calling a Chase Travel Specialist at 1-855-234-2542. Changes to your itinerary may result in a fare adjustment and will incur a per ticket airline change fee.

      If I canceled my refundable flight, when will I receive my credit?

      If your ticket is fully refundable, in most cases, your credit will appear on your next monthly billing statement from the time you request the credit. If you don’t see the proper credit, call 1-855-234-2542 to speak to a Chase Travel Specialist who will be happy to assist you. Advisors specializing in flights are available 24 hours a day, 7 days a week, 365 days a year.

  2. I just tried to book 3 SW roundtrip tickets, redeeming points on both the SW site and the Chase UR travel center site. I spoke to a person to do the Chase Travel Center redemption. On the SW site, it would cost me 46.5K SW points for the three tickets. Chase said it would charge me 48.5k UR points for the same three tickets — 2,000 points more! The Chase agent also said I would NOT get SW points for the flights by booking through the portal instead of using SW points. Am I doing something wrong?

    • Katie Seemann · July 24, 2018 · Reply

      Hi Pam,
      No, you aren’t doing anything wrong. The prices in points on the Southwest site vs the Chase portal are independent of each other so it’s expected that they would be a little different (the value of Chase points is different than the value of Southwest points). In this case it appears that it’s a better deal to book directly on Southwest!
      I am surprised to hear the agent said you would not earn Southwest points by booking through the Chase travel portal. Honestly, it sounds like it might be a misinformed agent. If you book a SW flight through Chase, as far as Southwest knows, you paid cash and therefore would earn points. You might want to call back and talk to a different person…although since it costs less points to book through Southwest directly, I would probably just go ahead and book direct.

  3. Re Hotel Search – Hot Tip! – Search via Map

    You mention the map will display all available hotels but for me it always just displays the same 25 Hotels Results List, e.g. for Paris 1 to 25 (of 500 Results). This means I have been unable to search by preferred location. I have tested this on Mac in Safari and Firefox.

    Any advice how to find available hotels in the 12th arrondissement, Paris?

    • Katie Seemann · October 17, 2018 · Reply

      Hi Jan,
      I looked into this and you are correct – the map feature is only showing you the 25 hotels that are showing in the search results. If you filter the search results it changes the hotels you will be able to see on the map. I’ll update the post so it’s more clear.

      Since you are looking specifically for hotels in the 12th arrondissement, I might suggest checking out the map feature on a site like Kayak. They do show all hotels on the map and you can zoom in and out to find a hotel in a specific neighborhood. Once you know what hotel you want, you can then pull that up in the Chase portal to finish the booking.

      Hope this helps – have a great trip to Paris!

  4. If I book travel on my sapphire preferred card through a cash back site like ebates, etc, will I still get travel points?

    • James Larounis · February 13, 2019 · Reply

      Hi Natalie! As long as the eBates sites directs you back to the hotel’s site or the airline’s site directly, it usually will be no problem to earn the points. If the site directs you to a third party website, such as hotels.com, usually in those cases you won’t earn the points with the hotel, for example.

  5. Can you buy a ticket for your non card-holding spouse and use your Chase Ultimate Rewards points? Also why no American as partner!!!!!

    • Christine Krzyszton · May 16, 2019 · Reply

      Yes, Sage, you can use book a ticket for anyone on the Chase Ultimate Rewards travel portal and use your Chase Ultimate Rewards points, cash and points, or cash. We don’t have an answer as to why American is not a transfer partner but or course you can book American flights using the travel portal.

  6. When booking a hotel via UR portal using points, you say ‘Elite status may not be recognized’. Does that mean some hotels will give you your elite benefits, or are you saying it’s the norm for hotels not to recognize elite benefits? I’m booking a Hilton property if you have experience redeeming for one of their properties.

    • Hi Tom,

      When you book a hotel through a third party source, like the Chase Ultimate Rewards portal, traditionally they will not recognize your elite benefits for the stay.

      • Frank yeung · August 6, 2019 · Reply

        This is simply not true. I have always received elite nights/miles for hotels (Hyatt and Marriott) or United flights since I received my card in 2016.

        • Hi Frank,

          It sounds like you may have really lucked out here as that is definitely not the case with others. In fact, I can attest personally that I have not received my elite benefits when making a booking through Chase. The fact is that Chase’s travel portal is powered by Expedia, so this would functionally be the same as booking through Expedia or any other third party booking service. When you book through a third party, hotels are well within their rights to now award points for the stay or recognize your elite status, but of course, your mileage may vary.

  7. I understand the statements around hotels and elite status, but does the same apply to airlines? Will my airline elite status be recognized (e.g., free checked bags, early boarding, economy plus seat selection, etc.) if I book through Chase UR?

    • Hi Bobby,

      Airlines are actually more generous than the hotels when booking through the UR portal. In most cases, you will still earn miles and get your elite benefits recognized when you book airline tickets.

      Thanks for reading!

  8. If we can book flights on a non-partner airline like ANA using the UR points through the UR portal, am I maximizing the use of my points? Or is there another way? Thanks for your help.

  9. Every place I look I see this is the best card for travel but I can never use my points. Literally none of the flights line up with what’s on the airlines site and they are about 4 times the cost. Also I continually see that spirit is available to book on these blog posts but it doesn’t exist in my portal. Am I better off calling to book flights?

    • Katie Seemann · August 27, 2019 · Reply

      Hi Ashley,
      The Chase Travel Portal is powered by Expedia, so you should be able to see the same flights as any other online travel agency (these won’t necessarily be the same prices available on the airline’s website). Spirit Airlines flights should be bookable through the portal, so I am not sure why you are having trouble. If you continue to have problems, it might be worth it to call Chase directly. Good luck!

  10. Kirk Benson · September 7, 2019 · Reply

    If a hotel stay through the portal is cancelled, does Chase handle the refund/redeposit?

    • Katie Seemann · September 9, 2019 · Reply

      Hi Kirk,
      Since Chase would be acting as the travel agent in this situation, they should be handling any cancellations/refunds too. But, you are still bound by the hotel’s cancellation policy.

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