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Citi Custom Cash® Card – Full Review [2024]

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Jarrod West
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Jarrod West

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Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in o...
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Juan Ruiz

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Juan has extensive experience in writing and editing content related to credit cards, loyalty programs, and travel. He has been honing his expertise in this field for over a decade. His work has been ...
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Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...

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Citi Custom Cash® Card

Citi Custom Cash® Card

U.P. Rating
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.
Star rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating icon4.25
  • $200

  • $0

  • 0% Intro APR on balance transfers and purchases for 15 months. After that, the variable APR will be 18.49% - 28.49%.

  • Fair to Excellent (580-850)

Citi Custom Cash® Card

Earn big on purchases in your top eligible spend category, up to the first $500 each billing cycle, without an annual fee!

U.P. Rating
The rating for this card has been determined by our own industry experts who know the in's and out's of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.
Star rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating icon4.25
Summary

The Citi Custom Cash® Card is inventive when it comes to cash-back credit cards. Instead of earning a set amount of cash-back on predetermined bonus categories, the Citi Custom Cash card earns 5% cash-back on your highest eligible spend category each billing cycle, with a $0 annual fee.

Thanks to that unique perk, you’ll never need to worry about whether you’re using the right card for the right purchase, as your Citi Custom Cash card will always pay you 5% back on whichever category you end up spending the most on each month.

Card Details

Card Snapshot

Welcome Bonus & Info

  • Earn $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening. This offer will be fulfilled as 20,000 ThankYou® Points, which can be redeemed for $200 cash back.
  • Get 0% Intro APR on balance transfers and purchases for 15 months. After that, the variable APR will be 18.49% - 28.49%, based on your creditworthiness.
  • Earn 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, 1% cash back thereafter. Earn unlimited 1% cash back on all other purchases.
  • Special Travel Offer: Earn an additional 4% cash back on hotels, car rentals, and attractions booked on Citi Travel℠ portal through 6/30/2026.
  • No rotating bonus categories to sign up for – as your spending changes each billing cycle, your earn adjusts automatically when you spend in any of the eligible categories.
  • $0 annual fee.
  • Citi will only issue one Citi Custom Cash® Card account per person.

Customer Service Number

800-950-5114

Pros & Cons

Pros

  • 5% cash-back (on up to $500 each billing cycle) from your largest purchase category, including restaurants, gas stations, grocery stores, select travel, select transit, select streaming services, drugstores, home improvement stores, fitness clubs, and live entertainment
  • $0 annual fee
  • Multiple redemption options
  • No redemption minimums

Cons

  • Your 5% category is limited to $500 in spend ($25 in cash-back) each month
  • Not particularly rewarding for any purchases outside of your top 5% cash-back category

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Great Card If

  • You want a cash-back credit card that offers a capped 5% back on the category you spend the most on each month.
  • You want to pool the points you earn with your premium Citi ThankYou Rewards card like the Citi Strata Premier℠ Card.
  • You want a card with no annual fee.

Don’t Get If

  • You want a card that earns travel rewards.
  • You want a card that offers set bonus categories.

Citi Custom Cash Card — Is It Worth It?

The Citi Custom Cash card is perfectly suited for anyone who is looking for a cash-back credit card that rewards the categories they spend the most on each month. With 5% cash-back on 10 different categories to choose from, you’ll have the opportunity to rack up the rewards.

Better yet, you have the option of changing your 5% cash-back category each month to ensure you still receive 5% back on any large upcoming purchases. If you hit the $500 threshold each month on one of the eligible categories, then you will be able to earn $25 each month — amounting to $300 over the year!

Citi Custom Cash Card Top Benefits and Perks

Like many no-annual-fee credit cards, the Citi Custom Cash card offers limited benefits beyond the cash-back rewards it earns.

That said, it does come with a solid welcome bonus offer, a 0% Intro APR offer, and the ability to choose your own payment due date.

Best Ways To Earn and Redeem Your Cash-Back

Without a doubt, the best way to earn as much cash-back as possible with your Citi Custom Cash card is to use it as your primary card for whatever your top spend item will be each month from these categories:

  • Drugstores
  • Fitness clubs
  • Gas stations
  • Grocery stores
  • Home improvement stores

  • Live entertainment
  • Restaurants
  • Select streaming services
  • Select transit
  • Select travel

Of course, you’ll still earn 1% cash-back on all other purchases, but you might want to opt for an alternative card with a higher rewards rate for these purchases.

When it comes to redeeming your cash-back, Citi offers the option to redeem it for a statement credit, direct deposit, check, gift card, or even as a payment option with select merchants like Amazon.

However, a little-known fact is that those who pair their Citi Custom Cash card with a premium Citi card that earns ThankYou Rewards Points like the Citi Strata Premier card, can pool their rewards together from the 2 cards to take advantage of the Citi travel transfer partners offered with the Citi Strata Premier card.

This significantly increases the potential redemption value by allowing you to redeem your Citi ThankYou Points for luxury flights and hotel stays for a fraction of what the cash price would normally be.

Alternative Cards to the Citi Custom Cash Card

Citi Strata Premier℠ Card

If you want a travel-focused credit card then you should consider the Citi Strata Premier card. The card offers 3x points per $1 spent at restaurants, gas stations, EV charging stations, supermarkets, air travel, and hotels.

It also offers perks like an annual hotel savings benefit, no foreign transaction fees, and access to all of Citi’s transfer partners. With a reasonable annual fee, the Citi Strata Premier card is an excellent option for people starting their points journey.

Read more in our comparison of the Citi Custom Cash card vs. Citi Strata Premier card.

Chase Freedom Flex℠ Card

If you’re mainly interested in earning cash-back, but like the rewards setup of the Citi Custom Cash card, then you’ll also like the Chase Freedom Flex card.

The Freedom Flex card earns 5% back on up to $1,500 in combined purchases on rotating quarterly bonus categories like gas, grocery stores, and dining. Plus, it earns 5% back on travel purchased through Chase Travel and 3% back on dining and drugstore purchases.

There is a $0 annual fee, and cardholders get benefits like cell phone protection, purchase protection, and extended warranty protection.


We’ve compared the Citi Custom Cash card to other popular cards:

The information regarding the Citi Custom Cash® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Freedom Flex℠ was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Citi Strata Premier℠ Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

Is the Citi Custom Cash card worth it?

If you’re looking for a cash-back card with a $0 annual fee that offers a capped 5% cash-back on the category that you spend the most money on each month (there are 10 different categories), then, yes, the Citi Custom Cash card would be worth it to you.

Those who can meet the $500 category threshold for 5% cash-back can earn up to $300 in cash-back each year — which is pretty exceptional for a card with a $0 annual fee.

Does the Citi Custom Cash card have an annual fee?

No, the Citi Custom Cash card has a $0 annual fee.

Does the Citi Custom Cash card charge foreign transaction fees?

Yes, the Citi Custom Cash card charges a 3% foreign transaction fee, so you should choose another card to use when you travel outside of the U.S.

What are the categories on the Citi Custom Cash card?

You’ll earn 5% back, on up to $500 in spend per month, on one of the following categories:

  • Drugstores
  • Fitness clubs
  • Gas stations
  • Grocery stores
  • Home improvement stores
  • Live entertainment
  • Restaurants
  • Select streaming services
  • Select transit
  • Select travel
What credit score do you need to be approved for the Citi Custom Cash card?

There is no set credit score that will guarantee an approval for the Citi Custom Cash card, as multiple factors are taken into consideration when you apply for a new card.

But assuming you have a credit score that is 700 or better, you should have a high chance of being approved for the Citi Custom Cash card.

Jarrod West's image

About Jarrod West

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.

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