TJX Rewards® Platinum MasterCard Review — Everything You Need to Know

TJX Rewards for TJMaxx

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It’s not surprising that so many retailers market their own branded credit cards — after all, with high APRs and low minimum payment options, a store card offers the company an opportunity to cash in on some serious fees and penalties.

Given the potential downsides, why do people apply for these cards? Usually, it’s the lure of receiving discounts at a store where they enjoy shopping often. So can these cards ever work in your favor? The answer is yes, sometimes…but usually only if you’re a responsible cardholder.

Since some cards have better perks than others, let’s review the TJX Rewards® Platinum MasterCard from Synchrony Bank and see where it stands.

The TJX Rewards® Platinum MasterCard at a Glance

Main Benefits
  • 5 points/$1 spent at TJX family of stores
  • 1 point/$1 spent everywhere else MasterCard is accepted
  • 1,000 points = $10 reward certificate 
Annual Fee$0
APR29.99% (variable)
Late Fees/Penalties $25-$35

There are few things you should know right off the bat about the TJX Rewards® Platinum MasterCard.

First: WHOA, that’s a hefty APR! This could mean big trouble for those carrying a balance on this card.

Second: There are a TON of horrible consumer reviews (on multiple sites) about this particular credit card. That’s a red flag in our book!

Third: We’re reviewing the TJX Rewards® Platinum MasterCard here, which some people often refer to as the “T.J.Maxx Credit Card.” It can actually be used to earn points across the TJX family of stores.

Lastly: There may be instances where applicants do not qualify for the TJX Rewards® Platinum MasterCard. These applicants are then automatically considered for the TJX Rewards® Credit Card. You can find information on that card below in our “Additional TJX Card Options” section.

TJX Rewards

TJX Rewards, also commonly referred to as T.J.Maxx Rewards, offers shoppers 2 different types of perks. One is a loyalty program called TJX Rewards Access. The other is an opportunity to earn points via the TJX Rewards® Platinum MasterCard.

TJX Rewards® Platinum MasterCard: TJX Rewards® Platinum MasterCard holders earn 5 points per $1 spent on the card at the TJX family of stores. These stores include:

  • T.J.Maxx
  • Marshalls
  • HomeGoods
  • Sierra Trading Post
  • Online at
  • Online at

Cardholders also earn 1 point per $1 everywhere else MasterCard is accepted.

Once a cardholder earns 1,000 points, these points are automatically redeemed for a $10 reward certificate. The reward certificate is only valid for use at T.J.Maxx and its sister stores (see above).

TJX Rewards Access: Shoppers can sign up to TJX Rewards Access without holding a TJX Rewards® Platinum MasterCard, but they won’t receive the above points-earning opportunity. All TJX MasterCard holders do, however, earn the same perks as TJX Rewards Access Members.

These benefits include (but aren’t limited to):

  • Free giveaways
  • Exclusive sweepstakes
  • First dibs on arrivals
  • Earn visits to TJX stores
  • Members-only must-haves
  • Private parties
  • Advanced arrival alerts

Additional Features of the Card

The TJX Rewards® Platinum MasterCard also comes with the following benefits:

Fees & Drawbacks of the TJX Rewards® Platinum MasterCard

When it comes to fees and drawbacks of this card, they’re pretty hefty. Remember, with these high percentages/fees, things can get ugly fast for cardholders carrying a balance.

  • APR: 29.99%
  • Cash Advance APR: 29.99%
  • Cash Advance Transaction Fee: $10 or 4% of each cash advance amount (whichever is greater)
  • Late Fee: $25-$35
  • Foreign Transaction Fee: 3%

If those fees aren’t enough to scare you off, a quick online search will return tons of poor reviews for this card.

From individuals who state they never received their rewards certificates to issues with dropped credit scores, suspended accounts, delayed credit limit increases, and reports of horrible customer service…this really doesn’t seem like the best card option on the market.

Lastly, let’s be clear — this is not a true cash-back rewards card. Cardholders can only use their reward certificates at the TJX family of stores. This is in contrast to true cash-back rewards cards that return the money to you on your statement so you can use it however you wish.

Applying for the TJX Rewards® Platinum MasterCard

If you still feel this is the right card for you, you can apply online here, or in-store. As mentioned previously, there are technically 2 cards you can get via TJX: the TJX Rewards® Platinum MasterCard and the TJX Rewards® Credit Card.

Shoppers submit 1 application and are initially considered for the MasterCard, since this card has slightly higher qualification criteria. If the applicant does not qualify, they are then automatically considered for the TJX Rewards® Credit Card.

Upon credit review, some applicants will be approved instantly (there are other cards where you get instantly approved too). However, some applications may need further review, resulting in a 7-10 day waiting period. Additionally, applicants should note that the age requirement is 18 years+ to apply.

The TJX Rewards® Credit Card: This card can only be used at the TJX family of stores.

There are some similarities and some differences to the TJX Rewards® Platinum MasterCard:

  • No annual fee
  • APR stays the same at a whopping 27.99%
  • All other penalties/fees are also the same as with the MasterCard
  • You still earn 5x points within the TJX family
  • You DO NOT earn points elsewhere, as the card is not valid
  • No cash advance opportunities

Sign-up bonus: The current sign-up bonus for TJX cardholders is 10% off their first in-store or online purchase (of course, restrictions apply).

Alternative Rewards Credit Cards (Our Recommendations)

It’s fairly clear the TJX Rewards® Platinum MasterCard comes with some serious concerns. So are there better cash-back credit cards that are worth a look? Absolutely.

Plus, most of these cards can be used in many places, as opposed to a store-branded card that locks you into a couple particular retailers.

There are lots of excellent options, but here are just a few examples:

Logging in & Managing Your Account Online

If you are a TJX Rewards cardholder, you can sign up/login online here to manage your account. Here are a few options you have within the platform:

  • Monitor account activity
  • Make payments
  • Set up account alerts
  • Sign up for paperless statements
  • Learn about special offers

Final Thoughts

We have a tough time recommending the TJX Rewards® Platinum MasterCard from Synchrony Bank for many reasons.

Yes, the perks seem pretty decent, but you can get many of them simply by signing up to the loyalty program — which doesn’t require getting the credit card. Additionally, cardholders can only earn max benefits and use the rewards certificates at TJX stores, which severely limits your purchasing options.

Furthermore (and probably most importantly), the fees on this card are absurd. If you aren’t sure whether you can pay off your card in full every month, this could put you in some serious debt — and fast.

That being said, if you’re a responsible cardholder who fully pays off your card on time every month and you regularly shop at the TJX family of stores, then you could certainly benefit from the TJX Rewards® Platinum MasterCard. Just educate yourself on the risk vs. reward…with so many horrible reviews on this card, it may be more hassle than it’s worth.

Lastly, there are a number of other quality cash-back rewards cards out there. Many of these cards have excellent reviews and can earn you some serious returns in big categories like groceries, gas, and even some department stores. Plus, they’re true cash-back cards, meaning you can use your earnings any way you want!

Frequently asked questions

Can I use my TJX credit card anywhere?

That depends on which card you have, as TJX offers 2 different cards. The TJX Rewards® Platinum MasterCard can be used anywhere MasterCard is accepted. The TJX Rewards® Credit Card can only be used within the TJX Family. This includes T.J.Maxx, Marshalls, Home Goods, Sierra Trading Post and online at and

What bank does T.J.Maxx use for its credit cards?

Synchrony Bank issues both credit cards for T.J.Maxx/TJX.

Can I pay my TJX credit card in the store? 

No, you cannot pay your TJX credit card bill in-store. You can pay online, by phone, or by mail.

How do I cancel my T.J.Maxx/TJX Credit Card?

You can cancel your card by calling 1-877-890-3150 for the TJX Rewards® Platinum MasterCard or 1-800-952-6133 for the TJX Rewards® Credit Card.

Erin Miller

About Erin Miller

Erin currently maintains her status as Alex's adventure-seeking partner-in-crime and contributes to Upgraded Points through in-depth content creation & relationship management.
She caught the travel bug just after high school when her grandmother took her on a two-week, whirlwind trip around Europe. That was that - she's been gallivanting around the globe ever since (26 countries & counting)!

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Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.


  1. Jiqing Zhang August 25, 2018

    How can I pay my bill online for the TJX Rewards platinum mastercard?


    • Hi Jiqing – you can use their online platform here:

      If you have not used this platform before you will need to click on the red “Register” button and complete the tasks in order to create an account and link your credit card. If you have already registered, you simply log-in with your username and password. I do not have a TJX Platinum Mastercard myself so I cannot say exactly what it will look like once you log-in, but there should be a clear option or tab for viewing your statement and making a payment. If you cannot find these options, we suggest calling the customer support number for the TJX Platinum Mastercard: 1-877-890-3150. Hope this helps!


  2. Wanda vargas April 5, 2019

    How do you log-in to make a payment with ur debit card? On the phone, they only take payment from a checking acct.


    • Hi Wanda, here is Synchrony Bank’s statement on forms of payment:

      “In addition to online payments (single, multiple and Autopay), we accept checks drawn on US financial institutions, money orders, Western Union, Walmart Bill Pay services or electronically submitted payments from your financial institution. Payments may also be made over the phone, but we will charge you a fee to make phone payments. Gift certificates and credit cards are not accepted as a form of payment.”

      Additionally, here is the information they offer on making an online payment:

      “How do I make a single, one-time online payment?

      You can make a same-day payment until 11:59 p.m. ET. Just follow these steps:

      Log in and then click on the Make Payment button
      – Select the payment amount, date and payment source
      – Click Submit Payment for Review
      – Review your payment and click Submit
      – Look for a confirmation email from Synchrony Bank”


  3. Tarandeep May 10, 2019

    How can I check my rewards in my account. I have been using this card for a while now. I think I must have earned a lot reward points. Where exactly (the website link) I can see how many I have earned and how can I use it to buy something at Tjmaxx family stores. Please help. Thanks.


  4. Hi so I just got the credit card but I didn’t want it I thought it was some rewards card like they used to have! I canceled the card but they put a payment on there that won’t show for 24 hours. I already cancelled it because I don’t want it! So how would I pay them for what I bought today? I just go back to the store or pay on the website even though I cancelled my card!


    • Christine Krzyszton September 20, 2019

      Hi Destiny. If you have the card in hand, you can call the number on the back of the card and they can instruct you how to make the payment.


  5. Celize Dossantos November 16, 2019

    How can I check to see if I am pre-qualified without affecting my credit score?


  6. Contacting customer service by phone or protected email from online account is impossible. TJMax stores do not accept card statement payments. Other stores make easy for their credit card holders.


  7. Robert same January 18, 2020

    I was approved for the card but I don’t want it anymore. How do I cancel it before the card physically arrives?


    • Hi Robert,

      You can cancel your card by calling 1-877-890-3150 for the TJX Rewards® Platinum MasterCard or 1-800-952-6133 for the TJX Rewards® Credit Card.


  8. I’m confused about the poor reviews for this card. I have another store card (JCPenney) that is issued by Synchrony, and I’ve had no issues with them. Pay online all the time, no problems. Not sure why it should be different for a different store?


Any thoughts or questions? Comment below!

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