If you want to contact American Express Customer Service regarding your personal, business, or corporate card, you’ve come to the right place. Whether you want to make a payment, apply for a new card, dispute a fraudulent charge, or simply have questions about your account, you can use the following customer service phone numbers.
The best number to call may vary depending on the purpose of your call, so we’ve broken out some common areas of concern. We’ve also included some alternate contact methods so you can choose the best way to get in touch with American Express. That said, the general customer service line is always a good place to get started.
American Express Personal Card Customer Service Numbers
If you need to talk to someone regarding one of American Express’ personal cards, you’ll want to use the phone numbers in this section.
Customer Service for Personal Cards: 800-528-4800 or contact the number on the back of your card for the following American Express personal cards:
Hot Tip: This list includes all cards that American Express currently issues. If you hold a card that is not listed, you are still able to call the phone numbers listed or call the number listed on the back of your card for assistance.
To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-528-4800
Make Payments by Phone: 800-472-9297
Apply for a Card: 888-297-1244
Check Application Status: 877-239-3491
Verify Card: Call the number listed on the activation sticker or verify receipt online
American Express Business Card Customer Service Numbers
If you have an American Express business card, this is the section you’ll want to use.
Customer Service for Business Cards: 800-492-3344
Hot Tip: If you have a card that is not listed, you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance — this just means that your card may no longer be open to new applicants.
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 800-528-4800
Make Payments by Phone: 800-472-9297
Apply for a Card: 800-519-6736
Verify Card: Call the number listed on the activation sticker or verify receipt online
American Express Corporate Cards Customer Service Numbers
If you hold a corporate card that your employer manages, these are the customer service numbers you’ll want to reference.
General Customer Service for American Express Corporate Cards: 800-528-2122
Platinum Customer Service: 800-492-3932
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 800-528-4800
Verify Card: Call the number listed on the activation sticker or verify receipt online
Bottom Line: We’ve included the numbers for cardholders only. If you’re a Program Administrator, you’ll need to call 888-800-8564 for customer service support.
American Express Travel and Membership Rewards Customer Service Numbers
If you’re looking to book or change travel through American Express or have questions about your Membership Rewards account, here are some good numbers to use.
Reservations for Air, Hotel, and Car Rentals:
Reservations for Cruises: 800-297-5627
Membership Rewards Customer Service Number: 800-297-3276
American Express Customer Service Alternate Methods of Contact
Company Website: americanexpress.com
General Inquiries Mailing Address:
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Payment Mailing Address:
American Express
P.O. Box 650448
Dallas, TX 75265-0448
Customer Login: global.americanexpress.com/login
Secure Chat: Log into your American Express account and click the blue Chat box in the bottom right corner. This secure chat function will allow you to speak with an American Express representative.
Twitter: Tweet questions to @AskAmex
Facebook: Send messages via Facebook
Final Thoughts
In the event you need to contact American Express, you can use this post as a resource. It includes the various ways you can contact American Express, including by phone, chat, and social media. And could come in handy if you need to do things like make a payment, dispute a charge, or even apply for a new card.
The information regarding the American Express Cash Magnet® Card, The Amex EveryDay® Credit Card, The Amex EveryDay® Preferred Credit Card, Hilton Honors American Express Aspire Card, Hilton Honors American Express Surpass® Card, Amazon Business American Express Card, Amazon Business Prime American Express Card, Business Green Rewards Card from American Express, Lowe’s Business Rewards Card from American Express, American Express® / Business Extra® Corporate Card, American Express® Corporate Gold Card, American Express® Corporate Green Card, and Corporate Platinum Card® by American Express was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
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