Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology.

The Capital One Venture X Card’s Concierge Service — All You Need To Know

Stephen Au's image
Stephen Au
Updated: 
Edited by: Keri Stooksbury
& Juan Ruiz
The Capital One Venture X Card’s Concierge Service — All You Need To Know
Jump to Section
Table of Contents

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Have you ever struggled to make a dinner reservation at an exclusive restaurant in town? Or perhaps you had difficulty securing tickets to the hottest concert in town? If this describes your situation, you might find the Visa Infinite Concierge service valuable.

Even though the Capital One Venture X Rewards Credit Card has an enormous list of benefits, the Visa Infinite Concierge service is typically towards the bottom of benefits that consumers are aware of. This concierge service functions as a tool to help you secure restaurant reservations, access tickets to popular events, and can even help with last-minute gifting.

Benefits of the Capital One Venture X Card

Let’s go through a primer on the benefits of the Capital One Venture X card as a whole before diving into the Visa Infinite Concierge benefit.

LIMITED-TIME OFFER
Capital One Venture X Rewards Credit CardTerms Apply / Rates & Fees
Capital One Venture X Rewards Credit Card
Star rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating iconStar rating icon
U.P. Rating 
The rating for this card has been determined by our own industry experts who know the ins and outs of credit card products. Bonuses, rewards as well as rates and fees are all taken into account. Compensation from the issuer does not affect our rating. We only recommend products we either use ourselves or endorse.

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

Apply Now(at Capital One's secure site)
Capital One Venture X Rewards Credit Card
The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.
Earn 100,000 bonus miles once you spend $10,000 on purchases in the first 6 months from account opening - equal to $1,000 in travel.
100,000 miles
$1,800
$395
Purchases: 19.99% - 28.99% (Variable)
Upgraded Points credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.
Excellent (740-840)
Why We Like This Card

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

 

Pros & Cons
Pros
  • 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
  • 5x miles per $1 on flights and vacation rentals purchased through Capital One Travel
  • 2x miles per $1 on all other purchases
Cons
  • $395 annual fee
  • Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
Read Full Review
Card Highlights
  • LIMITED-TIME OFFER: Earn 100,000 bonus miles once you spend $10,000 on purchases in the first 6 months from account opening - equal to $1,000 in travel
  • Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights and vacation rentals booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Enjoy access to 1,300+ lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®
Financial Snapshot
  • APR: Purchases: 19.99% - 28.99% (Variable)
  • Foreign Transaction Fees: None
Rewards Center

Capital One Miles

 

Other Key Benefits:

Visa Infinite Concierge Service

dry tortugas private charters
Make your travel memorable like a private charter for an exclusive Dry Tortugas experience, Key West, Florida. The Capital One Venture X Card concierge service can book unique experiences like this. Image Credit: National Park Service

The Capital One Venture X card is a Visa Infinite card, which entitles you to use the Visa Infinite Concierge Service.

Advertisement

Typical Concierge Tasks For Capital One Venture X Card

In general, here are the tasks that the Capital One Venture X card’s concierge can help with:

  • Book travel and make travel-related plans like tours, unique experiences, and high-touch services
  • Get exclusive reservations at top restaurants in the U.S. and around the world
  • Purchase exclusive or presale tickets for events and experiences
  • Gifts and floral arrangement delivery
  • Other unique lifestyle requests
Hot Tip:

Most of the tasks are completed by the concierge within 24 to 48 hours.

And while the Visa Infinite Concierge is available at no additional cost, you are responsible for any services or costs incurred.

It’s also important to set expectations — the Visa Infinite Concierge may not be able to accommodate your request if the restaurant you’re looking to dine at is truly fully-booked or if the event is truly sold out.

Visa Infinite Concierge vs. Capital One Travel

Capital One Travel is the travel agency arm of Capital One, and the Visa Infinite Concierge is a totally separate group of professionals helping you plan and arrange the other aspects of travel.

Capital One Travel cannot assist with restaurant reservations — it’s more of a platform to book flights, hotels, and car rentals.

Capital One Travel homepage
Capital One Travel homepage. Image Credit: Capital One

The Visa Infinite Concierge can assist you in travel planning that includes flights, hotels, and car rentals, but these purchases would earn 2x miles compared to booking directly through Capital One Travel to earn 10x miles on hotels and rental cars or 5x miles on flights and vacation rentals purchased with your Capital One Venture X card.

Visa Infinite Concierge Contact Information

You can access the Visa Infinite Concierge year-round, 24/7, by calling 888-315-6982. You can click the prompt “3” for travel, dining, events, flowers, and other concierge requests.

Then, enter your 16-digit card number, and you’ll be redirected to a concierge team member who can help assist with your request.

The Ritz London Restaurant
Want a memorable dining experience like The Ritz London’s Michelin-starred Ritz Restaurant? The Capital One Venture X Card concierge service can get exclusive reservations at top restaurants. Image Credit: Marriott

Advertisement

Final Thoughts

The Visa Infinite Concierge can help you with a number of different requests, including travel planning, accessing restaurant reservations, buying tickets to sold-out events, and sending flowers or last-minute gift arrangements.

You get all of this just by having a Capital One Venture X card! And if you’re looking for some personal assistance with getting these things done, just call 888-513-6982 and be prepared to enter your Capital One Venture X card details.

After that, the agent can help you with your specific request.

For Capital One products listed on this page, some of the benefits may be provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

Upon enrollment, accessible through the Capital One website or mobile app, eligible cardholders will remain at that status level through the duration of the offer. Please note, enrolling through the normal Hertz Gold Plus Rewards enrollment process (e.g. at Hertz.com) will not automatically detect a cardholder as being eligible for the program and cardholders will not be automatically upgraded to the applicable status tier. Additional terms apply.

Featured Image Credit: monticellllo via Adobe Stock

Frequently Asked Questions

Does the Capital One Venture X card have a concierge?

Yes! The Capital One Venture X card offers access to the Visa Infinite Concierge.

Is Visa Infinite Concierge worth it?

The Visa Infinite Concierge is actually quite helpful in helping you get top dining reservations made or buying hard-to-get event tickets.

How do I contact the Venture X Concierge?

The Capital One Venture X card’s Visa Infinite Concierge can be reached by calling 888-512-6982. Then, hit prompt “3” and enter your 16-digit card number.

How much does the Venture X concierge cost?

The Capital One Venture X card offers access to the Visa Infinite Concierge at no additional cost to you. However, you’ll still need to pay for any services incurred or goods purchased.

Can I text the Capital One Venture X card Concierge?

No, you can only call the concierge at 888-512-6982.

Stephen Au's image

About Stephen Au

Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used by hundreds of clients.

INSIDERS ONLY: UP PULSE™

Deluxe Travel Provided by UP Pulse

Get the latest travel tips, crucial news, flight & hotel deal alerts...

Plus — expert strategies to maximize your points & miles by joining our (free) newsletter.

We respect your privacy. This site is protected by reCAPTCHA. Google's privacy policy  and terms of service  apply.

Deluxe Travel Provided by UP Pulse

We Recommend

Platinum Card® from American ExpressTerms Apply / Rates & Fees

Platinum Card® from American Express

Apply Now(at Amex's secure site)

Platinum Card® from American Express

Welcome Offer: As High As 175,000 Points. Find Out Your Offer.

  • You may be eligible for as high as 175,000 Membership Rewards® points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Get more for your travels with 5X Membership Rewards® points on all flights and prepaid hotel bookings through American Express Travel®, including Fine Hotels + Resorts® and The Hotel Collection bookings. You earn 5X points on flights purchased directly from airlines or through American Express Travel® on up to $500,000 on these purchases per calendar year.
Show more
  • More Value! With over 1,550 airport lounges - more than any other credit card company on the market* - enjoy the benefits of the Global Lounge Collection®, over $850 of annual value, with access to Centurion Lounges, 10 complimentary Delta Sky Club® visits when flying on an eligible Delta flight (subject to visit limitations), Priority Pass Select membership (enrollment required), and other select partner lounges. * As of 07/2025.
  • More Value! $200 Uber Cash + $120 Uber One Credit: With the Platinum Card® you can receive $15 in Uber Cash each month plus a bonus $20 in December when you add your Platinum Card® to your Uber account to use on rides and orders in the U.S when you select an Amex Card for your transaction. Plus, when you use the Platinum Card® to pay for an auto-renewing Uber One membership, you can get up to $120 in statement credits each calendar year. Terms apply.
  • More Value! $300 Digital Entertainment Credit: Get up to $25 in statement credits each month after you pay for eligible purchases with the Platinum Card® at participating partners. Enrollment required.
  • More Value! $600 Hotel Credit: Get up to $300 in statement credits semi-annually on prepaid Fine Hotels + Resorts® or The Hotel Collection* bookings through American Express Travel® using the Platinum Card®. *The Hotel Collection requires a minimum two-night stay.
  • New! $400 Resy Credit + Platinum Nights by Resy: When you use the Platinum Card® to pay at U.S. Resy restaurants and to make other eligible purchases through Resy, you can get up to $100 in statement credits each quarter with the $400 Resy Credit benefit. Plus, with Platinum Nights by Resy, you can get special access to reservations on select nights at participating in demand Resy restaurants with the Platinum Card®. Simply add your eligible Card to your Resy profile to book and discover Platinum Nights reservations near you, enrollment required.
  • More Value! $209 CLEAR® Plus Credit: CLEAR® Plus helps get you to your gate faster by using unique facial attributes to verify you are you at 50+ airports nationwide. You can cover the cost of a CLEAR Plus Membership* with up to $209 in statement credits per calendar year after you pay for CLEAR Plus with the Platinum Card®. *Excluding any applicable taxes and fees. Subject to auto-renewal.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees, such as checked bags and in-flight refreshments, are charged by the airline to the Platinum Card® Account*. American Express relies on airlines to submit the correct information on airline transactions to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 8 weeks, simply call the number on the back of your Card. Qualifying airlines are subject to change. See terms & conditions for more details.
  • Start your vacation sooner, and keep it going longer. When you book Fine Hotels + Resorts® through American Express Travel®, enjoy noon check-in upon arrival, when available, and guaranteed 4PM check-out.
  • New! $300 lululemon Credit: Enjoy up to $75 in statement credits each quarter when you use the Platinum Card® for eligible purchases at U.S. lululemon retail stores (excluding outlets) and lululemon.com. That’s up to $300 in statement credits each calendar year. Enrollment required.
  • $155 Walmart+ Credit: Receive a statement credit* for one monthly Walmart+ membership (subject to auto-renewal) after you pay for Walmart+ each month with the Platinum Card®.*Up to $12.95 plus applicable local sales tax. Plus Ups not eligible.
  • $100 Saks Credit: Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue or saks.com on the Platinum Card®. That’s up to $50 in statement credits from January through June and up to $50 in statement credits from July through December. No minimum purchase required. Enrollment required.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • $895 annual fee.
  • Terms Apply.

Related Posts

Capital One Venture Rewards Credit Card — Full Review [2025]
Capital One Venture Rewards Credit Card — Full Review [2025]
Capital One Venture X Rewards Credit Card – Full Review [2025]
Capital One Venture X Rewards Credit Card – Full Review [2025]
Capital One Platinum Credit Card – Full Review
Capital One Platinum Credit Card – Full Review
Capital One Platinum Secured Credit Card — Full Review [2025]
Capital One Platinum Secured Credit Card — Full Review [2025]

Upgrade your travel experience

  • Facebook
  • Twitter
  • Instagram
  • Pinterest
  • Linkedin
  • Youtube

© 2025 Upgraded Points™, LLC. All Rights Reserved.

DMCA.com Protection Status

Disclaimer: Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. The information provided is for informational purposes only and should not be considered financial, tax or legal advice.

Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site — and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position.

Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This site does not include all credit card companies or all available credit card offers. For more information on our advertisers and how we make money, see our advertising policy here. In addition, as an Amazon Associate we earn from qualifying purchases.

Editorial Disclosure: The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer.