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Credit Karma Review: A Legit Free Credit Score or Scam?

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Jarrod West
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Jarrod West

Senior Content Contributor

448 Published Articles 1 Edited Article

Countries Visited: 21U.S. States Visited: 24

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in o...
Edited by: Keri Stooksbury
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Keri Stooksbury

Editor-in-Chief

38 Published Articles 3324 Edited Articles

Countries Visited: 47U.S. States Visited: 28

With years of experience in corporate marketing and as the executive director of the American Chamber of Commerce in Qatar, Keri is now editor-in-chief at UP, overseeing daily content operations and r...

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Credit Karma has over 60 million members. Not bad for a service that provided its first free credit score in 2008! The site is successful primarily because joining is completely free.

Members receive 2 free credit scores, weekly reports, and ongoing credit monitoring as well as necessary tools to make educated decisions about their credit. Not to mention that their app is also free.

Here’s an examination of the different features of their site while answering the most common questions about its services.

By the time you reach the end, you will have a clear idea of whether joining this online service can help you manage your personal finances.

Why Should I Check My Credit Score?

Credit Karma
Credit Karma makes it easy to track your credit score and help you manage your credit and personal finances. Image Credit: Credit Karma

So, what’s the big deal with checking your credit score anyway? Is it really necessary? The answer is yes.

Your credit score is created based on the information in your credit report. Unfortunately, it’s not uncommon for credit reports to contain errors — sometimes major errors — resulting in low credit scores.

Sometimes this is due to clerical errors, but identity theft can often be the cause.

Regardless of the reason, if your credit report contains inaccuracies, it’s imperative that you deal with them quickly. Ignoring them won’t make them go away!

With a poor credit score, you may not be approved for a mortgage, loan, or credit card. It can even be difficult to rent an apartment or get a job.

If you do get approved for a loan or credit card with poor credit, it will likely be at a high interest rate, which will result in you paying tons of extra money because of that high interest. This isn’t always the case, though — you can read more about credit cards for bad credit.

Plus, because your credit score can change based on a long list of factors, it’s important to not only check your credit score but monitor your credit on a regular basis.

CreditKarma.com is one site that makes that possible.

How Does Credit Karma Work?

Credit Karma offers a wide variety of features and tools to its members. Let’s take a look at each one to see how they can help you stay on top of your credit situation.

1. Credit Card Reviews and Offers

Credit Karma Customer Reviews
The website offers customer reviews of credit cards and uses the data to gain insights about cardholders and card usage. Image Credit: Credit Karma

CreditKarma.com analyzes more than 5,000,000 credit cards each month to learn about the average cardholder. Members can view these insights, as well as other member reviews of credit cards and lenders.

As a member, you will receive matches to the best credit card offers based on your profile. You can add your own reviews, compare credit card terms, or apply for a credit card. You can even search the site for business credit cards.

2. Personal Loan Offers

Want to consolidate or refinance your debts? Perhaps you need a loan to pay for a new expense? Whatever the reason, applying for personal loans can be overwhelming, and it can be hard to know where to start.

CreditKarma.com aims to simplify the process by giving you a list of personal loans to consider based on your credit score. You’ll see a snapshot of each option, including the estimated loan amount, APR, and terms based on your input.

Also, when you take advantage of personal loan services, you can peruse unbiased reviews by members who have already worked with these lenders.

Hot Tip: Loans are affected by your credit score, so it’s helpful to work toward raising your score! You can try applying for some basic cards like the Blue Cash Everyday® Card from American Express, or the Chase Freedom Unlimited® to start building it now.

3. Automobile Loan Offers

Buying a car or refinancing an existing car loan is a major financial decision. Your credit score plays a big role in whether you will qualify, which lenders will work with you, and how big a down payment you’ll need.

CreditKarma.com will list the lenders that only accept great credit as well as those that accept less-than-stellar credit to help narrow down your options.

Just like with personal loans, they will match you with offers you have a better chance of qualifying for. Then you can read reviews by members who have loans with those lenders.

4. Community Advice

Credit Karma Community Advice
Forums are invaluable places of information for learning about specific subjects; in this case, all about credit and credit cards! Image Credit: Credit Karma

When you post a question on the forum, it can be answered by anyone in the community, which includes average consumers as well as respected financial professionals.

Depending on the question, you may get an answer from someone who works in an auto finance department, consumer loan department, or someone who has been in the same situation you are in.

Chances are, your question was previously addressed, and you can locate it by entering keywords in the search box.

Members of the community are encouraged to provide a thumbs up or thumbs down to questions and answers. The site keeps track of how many people were helped by each question, too.

5. Credit Card Articles

Under the Resources tab, you will find articles written by financial professionals as well as “Your Weekly Money Scoop,” a roundup of articles from sites such as the New York Times, Forbes, and Huffington Post.

Credit Karma Articles
The site offers articles and reviews on personal finance topics such as credit and credit cards to help you decide which is the best to use. Image Credit: Credit Karma

These articles cover credit and other financial concepts to give you a better understanding.

Hot Tip: At Upgraded Points, we also provide credit card reviews, articles on building credit, and other finance articles. However, we focus on keeping you traveling, including how to earn as many points as possible and redeem those points for maximum value!

6. Personal Finance Blog

The Credit Karma blog is divided into the following sections: Karma Culture, Company News, Industry News, Engineering, and Pressroom. It includes general posts about credit as well as information about the company.

Credit Karma Finance Blog
An example article from the blog, which covers many different topics in the realm of personal finances. Image Credit: Credit Karma

7. Home and Auto Insurance Scores

Home and auto insurance scores estimate your risk based on factors such as:

Many states use these scores to predict how likely you are to file a claim and set premiums based on the result (although it is prohibited in some states).

Both scores are included with your free membership.

8. Free Credit Scores

Credit scores
You get 2 free VantageScores when you sign up for credit services. Image Credit: Axel via Shutterstock

VantageScore

In 2006, the 3 major credit reporting agencies (TransUnion, Equifax, and Experian) developed a joint algorithm to calculate a consumer’s VantageScore. Because each credit bureau calculates your VantageScore, you have 3 total.

You’ll get 2 VantageScores: 1 from TransUnion and the other from Equifax.

An increasing number of credit decisions are being made with the current version, Vantage 3.0. According to CreditKarma.com, Vantage 3.0 was used more than 8 billion times from July 2015 to June 2016.

Because the numbers are updated daily, you can check your credit score every day on their site. It’s a great way to track your score, so you’ll know right away if it goes up or down and whether you may need help with your personal finances.

FICO Score

SCROLL FOR MORE
Credit RatingScore Range
Exceptional800-850
Very Good700-739
Fair580-699
Very Poor300-579

Source: Experian

Most people are familiar with FICO scores (from the Fair Isaac Corp.) — the industry standard that lenders used to approve and deny new credit applications, make pre-screened offers, and manage existing accounts. However, VantageScore credit scores are becoming more common.

FICO scores are based on 5 factors:

  • Payment history
  • Total debt
  • Types of credit cards
  • Length of credit history
  • New credit accounts

Each credit reporting agency calculates a FICO score, just like with VantageScores.

TransRisk Score

You may have heard the term “fako score.” It refers to any score that is not a FICO score. One example is a TransRisk score.

TransRisk scores are based solely on data in TransUnion credit reports. Like FICO scores, the range is 300-850. But FICO and TransRisk scores can vary by as many as 125 points.

Lenders do not use TransRisk scores anywhere near as often as FICO and VantageScores.

9. Credit Report

When you apply for a loan, the lender pulls a full credit report, including your accounts, credit inquiries, public records, and collection activity. The lender also does a credit profile check to determine the types of credit you have, how long your accounts have been open, and whether you pay your bills on time.

In addition to credit scores, members get access to their full TransUnion and Equifax credit reports, updated on a weekly basis, including highlighted sections to review.

Check your credit reports for free each week to identify discrepancies and fix them as soon as possible.

Memberships also come with free credit monitoring. You’ll receive credit alerts if there is an important change to your TransUnion credit report to help you spot identity theft.

Just a quick note: you may find that your free credit reports don’t always match. This can happen because you pulled them at different times, or a certain lender didn’t report to both bureaus; sometimes it may just be an error.

10. Credit Tools

Credit Card Financial Tools
The service offers a variety of financial tools to help you manage your personal finances, some of which are listed above. Image Credit: Credit Karma

Credit Score Simulator

One of the most beneficial tools for your personal finances they offer is the credit score simulator, which shows how your actions affect your credit score.

For instance, what if you:

  • Increase your credit line?
  • Open a new credit card account?
  • Pay off a balance?
  • Close an account?

Discover what happens to your credit score when you take these or other actions by choosing from options provided by the simulator.

Different Calculators

There are 4 calculators to help you learn about loans.

Just a warning: they take your credit score and credit history into account, so these are only estimations. But they can definitely give you an idea of what to expect.

SCROLL FOR MORE
CalculateInformation to EnterResults
Home Affordability
  • Monthly income
  • Down payment
  • Monthly debts
  • Mortgage interest rate
Maximum house price you can afford and monthly payment
Debt Repayment
  • Debt balance
  • Interest rate
Monthly payment to repay the loan in a specific time frame, or how long it will take to repay debt
Simple Loan
  • Amount
  • Interest rate
  • Terms
Estimated monthly payment
Amortization
  • Loan amount
  • Interest rate
  • Number of years
Breakdown of each payment into interest and principal

How to Sign Up for Credit Karma

credit-karma-enroll
Signing up is easy, and you can do it all through an online form. Image Credit: Credit Karma

Joining is simple:

  1. Create an account including your email and password
  2. Enter the last 4 numbers of your social security number (required to access your credit bureau information)
  3. Verify your identity by answering questions

Then you will have access to free credit scores and reports from your dashboard.

From your dashboard, you can connect online financial accounts to track your spending and figure out where your money is really going. You can also set email alerts to remind you when bills are due.

Is Credit Karma a Scam?

The top concern addressed in reviews is whether the site is legit or a scam.

The truth is, it really is free and there is no credit card or other payment required to join. You don’t have to sign up for a paid credit card monitoring service.

CreditKarma.com is able to operate this model because it makes money through its advertising partners. You know those personalized credit card offers and loan recommendations we mentioned earlier? When you sign up for them (and you are under no obligation to do so), they earn money from these advertisers.

How Safe Is It?

Many people also wonder how safe Credit Karma really is. After all, is it actually possible to get a totally free credit report online and be safe at the same time?

The best way to answer is to tell you about all the safeguards they have in place to protect you and your information:

  1. In January 2016, the company reported it had surpassed 50 million members and had given out more than 1 billion credit scores. That’s a lot of business!
  2. The site has a DigiCert EV SSL certificate, which means it has the highest level of authentication.
  3. They use 128-bit encryption to protect the information you type in and doesn’t store your Social Security Number (remember, they only ask for the last 4 digits).
  4. Nothing on the site can be altered because it is read-only.
  5. Servers are monitored 24/7, firewalls are in place, and the site’s privacy policy is certified by TRUSTe.

What About the FTC Settlement?

You may have heard Credit Karma reached a settlement in 2014 with the Federal Trade Commission over allegations they misrepresented the security of their mobile app and failed to keep customer information private.

Apparently, they disabled SSL certificate validation, putting customers’ private info at risk. As a result, they have to submit to independent security assessments every other year through 2034.

Of course, it’s always important to safeguard your private information, especially when it comes to phishing scams. Don’t click on unsolicited links and attachments and never give your credit card information.

Personal Finance Tools and Your Points Strategy

Credit Karma
So, they are a legit site and a great resource to learn more about your credit. Now, how does that factor into you traveling more? Image Credit: Rawpixel via Pixabay

Who doesn’t want to earn as many points as possible in order to enjoy travel (and non-travel) rewards? At Upgraded Points, we proudly give you the tools, strategies, and information to earn points.

So how does a personal finance website fit into this?

Well, every person’s credit situation is different. The more information you have about your individual situation, the better you can manage your financial life.

By tracking your free credit score and credit reports through their free tools and services, you can pick up errors before they impact your creditworthiness.

Plus, by using the credit simulator, you can identify how the decisions you make about which cards to apply for, pay off, etc., will affect your credit history… before you make them!

Hot Tip: Check out our Express Guide for earning points to help you quickly get started on your journey while safely beginning to build your credit!

Final Thoughts

Credit Karma offers an easy to use interface, with valuable tools to manage your credit — and it’s totally free.

When you use their services in conjunction with UpgradedPoints.com, you’ll be able to make informed decisions, since you’ll already know the potential impact they will have on your credit.

For rates and fees of the Blue Cash Everyday® from American Express, click here.

Frequently Asked Questions

Is Credit Karma really free?

Yes, it is free. You don’t even need a credit card to sign up!

To check your credit score for free, visit CreditKarma.com.

What are the credit reporting agency phone numbers?

TransUnion: 855-681-3196

Equifax: 866-640-2273

Experian: 888-397-3742

Who owns CreditKarma.com?

The website is an independently owned and operated business with headquarters in San Francisco, CA.

Can I trust Credit Karma?

Many people see the commercial and wonder whether it is a legitimate business. They do, indeed, provide free credit scores and other tools to help you manage your credit.

They only request the last 4 digits of your Social Security Number, no credit card payment information.

They also have safeguards in place to protect your private information such as 24/7 monitoring and firewalls. In addition, the site has a DigiCert EV SSL Certificate and used 128-bit encryption.

What is the customer service phone number?

They do not provide a phone number. The best way to reach customer service number is by email through the Help Center.

How can I check my credit score for free?

Visit the website at CreditKarma.com to enroll and receive your free credit score. You’ll actually receive 2 scores, 1 from TransUnion and 1 from Equifax.

What are the 3 major credit bureaus? Which credit reporting agency is best?

The 3 major credit bureaus are TransUnion, Equifax, and Experian.

Each agency receives credit information from the same sources. Therefore, credit scores are usually pretty similar, although they can vary due to missing or incorrectly reported information.

Is my Credit Karma credit score accurate?

Regarding the accuracy of your credit score, members receive 2 legitimate VantageScores: 1 from TransUnion and the other from Equifax.

Your VantageScores may be slightly different than your FICO scores, which were once the industry standard. However, according to the site, VantageScores were used more than 8 billion times from July 2015 to June 2016.

Where does Credit Karma get your credit score from?

They get your VantageScores from TransUnion and Equifax, 2 of the 3 major credit bureaus.

Does using free online tools affect your credit score?

Checking your credit score will not affect your credit score.

How does Credit Karma make money?

They receive a referral fee when members apply for credit cards and personal loans that are suggested to them.

How does the Better Business Bureau rate Credit Karma?

Their BBB rating is “B.”

How do I download the Credit Karma app?

Download the app at iTunes or Google Play.

What is the best credit score site that doesn't charge a fee?

While you should be wary of sites that claim to be free but require you to enter a credit card number, CreditKarma.com isn’t the only site that lets you check your credit score for free.

CreditSesame.com, Credit.com, and Mint.com also offer free credit scores and won’t ask for your credit card information.

Can I get a free credit score from Mint?

Yes, you can get a free credit score from Mint.com. The site doesn’t charge a fee for credit scores. They make money by recommending financial services and collecting referral fees.

Recently, Mint.com began offering paid premium features, too.

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About Jarrod West

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.

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