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The Charlotte (CLT) American Express Centurion Lounge – Location, Hours, Amenities, and More

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James Larounis
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James Larounis

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James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in...
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American Express operates several Centurion Lounges in major airports worldwide, offering premium buffets, open bars, showers, and plenty of power outlets for recharging.

One of these American Express lounges is located in Charlotte Douglas International Airport (CLT), a hub airport for American Airlines. Located at one of the nation’s busiest airports, this Centurion Lounge gets a lot of use, but there are a lot of features to this lounge that make it worth visiting.

Let’s take a look inside and see what the Centurion Lounge at Charlotte has to offer.

Location of the Amex Centurion Lounge at CLT

The lounge is located between Terminals D and E. Terminal D is a mixed-use terminal for American Airlines that tends to host American’s larger aircraft or those flying to long-haul international destinations. Terminal E is the regional terminal, home to all of American’s regional operations at Charlotte.

As you walk from Terminal E up to the main concourse, you’ll see the Centurion Lounge on your left. The Centurion Lounge in Charlotte is located in the middle of American’s gates, so if you’re flying another airline, you’ll have the longest walk to your gates.

To get up to the lounge, you’ll need to use either the elevator or stairs. During peak times, the elevator line can be long, so you may want to consider using the stairs.

Everything at the Charlotte airport is walkable, so you’ll want to leave enough time to go from the lounge to your gate, though most gates are within a 5- to 15-minute walk.

The Centurion Lounge at Charlotte is one of many Centurion-branded lounges throughout the U.S. and abroad:

Hot Tip: Learn more about how to navigate Charlotte Douglas International Airport (CLT) in our ultimate terminal guide

Guest and Check-in Requirements

Image Credit: Jarrod West

To access the Charlotte Centurion Lounge, you’ll need to hold 1 of 5 premium cards:

Hot Tip: Check to see if you’re eligible for a welcome bonus offer of up to 125k (or 150k) points with the Amex Platinum. The current public offer is 80,000 points. (This targeted offer was independently researched and may not be available to all applicants.)

There are 2 rules in place to help prevent crowding, which you’ll need to abide by:

  • Access to the lounge is limited to visits within 3 hours of your flight, so if you arrive before then, you’ll need to wait for access.
  • If you’re arriving in Charlotte and don’t have a connecting flight, you won’t be able to use the lounge.

Connecting flights do not follow either of these rules, and you’re allowed to access earlier than 3 hours prior to your connecting flight.

Lounge Guest Policy

  • Amex Platinum card and Amex Business Platinum cardmembers may enter with up to 2 complimentary guests if they have spent $75,000 in eligible purchases in a calendar year. Otherwise, a guest day pass can be purchased for $50 per adult or $30 per child between the ages of 2 and 17.
  • Centurion cardmembers may enter with up to 2 guests or immediate family (spouse or domestic partner, and children under 18) at no additional charge.
  • Delta Reserve cardholders may bring up to 2 guests at a per-visit rate of $50 per person, per location.
  • Amex Platinum card, Amex Business Platinum card, and Centurion cardmembers may purchase a day-pass for any additional guests for $50.

Inside the Lounge

Image Credit: Jarrod West

Walking into the lounge, you’ll immediately hit the reception desk where your credentials will be checked.

You’ll see the lounge divided into 2 main areas: the seating zone, which you’ll walk into after going past the reception desk, and the bar and food zone, which is at the very back of the lounge.

Walking into the lounge, you’ll see a coffee station immediately to your left, where you can grab a cup of water, coffee, or tea. Immediately behind this coffee station are the restrooms and 2 shower rooms.

The main seating area features plenty of options, including a large conference table, private cubicles, lounge chairs, and more. This lounge is consistently very crowded, thanks to the popularity of American’s hub here. It can sometimes be very difficult to find an available spot to camp out, though with enough passengers coming and going, seating usually opens just as fast as it fills.

In the very rear of the lounge is a hot buffet line, as well as the staffed bar with table seating. You’re able to take any food and beverage you get here to any seat you find.

Hours of Operation

The lounge is open from 7 a.m. to 10:30 p.m., but keep in mind that your access is limited to 3 hours before your flight is scheduled to depart.

Hot Tip: If you have access, you may wish to use the nearby American Airlines Admirals Club for later departing flights past 10:30 p.m. Amex cardholders who are enrolled in Priority Pass may also have access to 2 Minute Suites locations (open 24 hours a day). Visit our article dedicated to Charlotte’s airport lounges for more details.

Food and Beverage

Image Credit: Jarrod West

Like other Centurion Lounges, the Charlotte lounge offers both heavy buffet items and lighter snack foods.

For breakfast, enjoy items like quiche with hollandaise, country sausage, cheddar cheese grits, and French toast.

In the afternoon and evening, enjoy roasted cabbage with andouille sausage, chicken thighs, field pea chow chow salad, creamy whipped root vegetables, and buttermilk chess pie. In addition to all of the buffet items, you’ll find salads, baked goods, cookies, and other more traditional items.

Chef Gregory Collier inspires all of the dishes for this lounge, and his dishes feature the Southern flair of cities like New Orleans, Memphis, and Jackson.

Image Credit: Jarrod West


Amenities at this Centurion Lounge include:

  • Family room
  • High-speed Wi-Fi
  • Large flat-screen TVs
  • Locally-inspired cuisine
  • Magazines and newspapers
  • Member services desk
  • Personal workspaces
  • Premium bar
  • Print, fax, and copy services

Free Wi-Fi

Throughout the lounge, you can enjoy complimentary high-speed Wi-Fi. To connect, simply find the American Express Centurion network and enter the password “MemberSince.”

Conference Space

There is a large conference table by the coffee station just after you enter the lounge, though this table tends to be occupied, especially during peak periods. Unfortunately, there’s no way to reserve this table, so don’t count on a large table to work at if you’re with a group.

Bottom Line: For practical purposes, this lounge doesn’t have a dedicated conference area. Seating at tables is first-come, first-served.

Family Room

If you need an area for your kids to unwind, there’s a small family room within the lounge that offers child-size seating, colorful walls, a few toys, and a private space for parents to monitor their children. The area is first-come, first-served and is open to all lounge guests.

Shower Rooms

There are 2 shower rooms that are based on availability, and you can check with the front desk regarding any waitlist. Towels, soap, and other shower items are complimentary in the lounge.

Final Thoughts

One of the largest Centurion Lounges in the network at one of the busiest airports, the Charlotte Centurion Lounge offers an inviting space for eligible cardholders to relax and grab a bite to eat. While it can get crowded during peak hours, seats generally open up relatively quickly.

Unfortunately, you won’t be able to use the lounge if you’re departing late at night, but there are other options available for Priority Pass members.

The information regarding the Centurion® Card from American Express was independently collected by Upgraded Points and was not provided nor reviewed by the issuer. 

For rates and fees of The Business Platinum Card® from American Express, click here.
For rates and fees of Delta SkyMiles® Reserve American Express Card, click here.
For rates and fees for the Delta SkyMiles® Reserve Business American Express Card, click here.
For rates and fees of The Platinum Card® from American Express, click here.

Frequently Asked Questions

Does Charlotte have a Centurion Lounge?

Yes; the Centurion Lounge at Charlotte is located between Terminals D and E. It is roughly a 15-minute walk to the farthest parts of the airport from the lounge.

Where is the Amex Club in Charlotte's airport?

You can find the Centurion Lounge at Charlotte to be right on top of the escalators leading down into Terminal E. Terminal E is home to the regional gates for American Airlines.

Is food free in the Amex lounge?

Complimentary hot buffet, cold selections, snack items, and an open bar are available in all Centurion Lounges.

Can I shower at a Centurion Lounge?

The Centurion Lounge at Charlotte Douglas International Airport features 2 shower stalls, available on a first-come, first-served basis.

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About James Larounis

James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in dozens of travel publications.


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