Plastiq Review: Pay Your Bills and Earn More Points

Plastiq
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Putting big purchases on a credit card can provide a number of benefits beyond just the ability to make immediate payment.

For instance, in addition to raising your credit score (provided you pay the balance by the due date), you can also earn points or other types of rewards for using the card.

But unfortunately, there are a number of large expenses — such as rent or mortgage payments, and some utility bills — that don’t allow you to pay with a credit card, which can keep you from racking up additional reward points.

The good news is that there is an alternative that offers you the ability to pay just about any of your bills using a credit card, even if the lender or creditor doesn’t allow you to do so directly.

Introducing, Plastiq!

What Is Plastiq?

Plastiq is a service that allows you to pay bills with credit cards, even where cards are not accepted by the lender, creditor, or vendor. This includes regular bills, such as your rent/mortgage payment and utilities, as well as other expenses like tuition, and even your income taxes!

If you own or operate a business, Plastiq can be used for paying expenses for your company, such as supplies, marketing materials, and just about anything else. You can also use Plastiq to accept credit card payments for your goods or services at no cost to your business.

The recipients of your payments will receive funds with your name, account, and invoice number on them. That way, the recipient knows the payment is coming from you or your company.

Hot Tip: By using Plastiq, you can continue to build up miles, points, or other rewards you’re eligible for through your credit cards. In addition, you may be able to take advantage of early payment discounts with vendors and other creditors, as well as use your cash flow for other more pressing needs.

How Does Plastiq Work?

Using Plastiq to pay your bills is easy. Simply provide information about the recipient, including their name and address (or direct deposit details), as well as the payment amount.

Plastiq will then charge your credit card. Because this charge goes in as a purchase instead of a cash advance, you’ll avoid the cash advance fees that may otherwise be charged by your credit card issuer.

Plastiq Add Credit Card
Adding a credit card on Plastiq is simple! Image Credit: Plastiq

However, Plastiq does charge a fee for each transaction.

The maximum fee per transaction when using the Plastiq service is 2.85%, which we’ll discuss in more detail below.

In many cases, though, the points and/or other rewards you’ll receive from your credit card company can more than offset this fee — especially if you’re a business owner who can write it off on your taxes.

Your bill recipients can be paid via check, wire transfer, or ACH (Automated Clearing House) transfer. When the recipient receives their payment, you will receive an email notification. In addition, you can track all of your Plastiq transactions in your account.

If the recipient is paid by check, they will typically have their money in hand within 8 business days. Payments via wire transfer (domestic transactions within the U.S) will usually only take 1 day to clear — and in many cases, payment is received on the same day you initiate the transaction.

Likewise, by using the ACH bank transfer payment method, funds are generally deposited directly into the recipient’s bank account within just 1 day. Note that for international wire transfers, it may take 1 to 3 business days for the payment to clear.

Business owners can even use Plastiq to make payroll payments. In fact, Plastiq works with all major payroll service providers, so you can fund your entire payroll on a credit card. This can really help you accumulate points or other rewards on your card(s)!

Hot Tip: As an added bonus, business owners may be able to write off Plastiq fees on their tax returns as a company expense.

For even more convenience, you can submit your payment(s) for either immediate or future processing. Just provide the payment data to Plastiq with a specific processing date in the future. This makes it easy to ensure your bills and other obligations are paid even when you’re focused on doing other things.

If your payment cannot be processed for any reason, Plastiq will notify you.

How To Pay a Bill With Plastiq

The process of paying a bill with Plastiq couldn’t be simpler. First, you’ll need to add a recipient. You can type in whatever name you’d like, and if applicable, Plastiq will help auto-fill the name if the company is registered with Plastiq.

Plastiq Add Bill
Adding a new payment recipient in Plastiq. Image Credit: Plastiq

From there, you will select how you want the company to receive the payment. If you’re paying via credit card, you most likely will want to select Paper Check.

Plastiq Add Bill Details
Image Credit: Plastiq

Then, you can fill out all of the address details of where you would like the payment to be sent, like the leasing office for the building you rent with, for instance.

Plastiq Payment Details
Image Credit: Plastiq

Lastly, you’ll just need to choose a category that the payment would best be classified as from Plastiq’s pre-selected options.

Plastiq Payment Category
Image Credit: Plastiq

Once you’ve done that, the bill is ready to be paid and all you need to do is select which of the credit cards you have linked to your Plastiq account that you want to use to pay, and violà — you’ve completed payment using Plastiq. Of course, keep in mind that it might take a few days for the payment to be finalized depending on which payment option you chose.

Which Credit Cards Can Be Used With Plastiq?

Plastiq accepts all major credit cards, including:

  • American Express
  • Discover
  • Diners Club International
  • JCB
  • Mastercard
  • Visa

Plastiq will also support direct debit payments, where the recipient would prefer to debit a Plastiq bank account instead of receiving payments via a bank transfer or a physical check.

More Payment Options Through Plastiq

While paying bills and other obligations with credit cards can be a convenient way to make and track transactions, there are other options you can choose through Plastiq, too.

Plastiq added even more payment alternatives through its Accelerated Payments Suite. Here, you can send payments via expedited checks, U.S. domestic wires, and ACH bank transfers (standard and expedited).

There are a few stipulations you should be mindful of when using Plastiq’s Accelerated Payments Suite. For example, in order to access any of the delivery methods, you must first have a verified Plastiq account.

Also, if you opt to use expedited checks or wires, these options are currently only available for sending and receiving payments within the U.S.

In addition, there are various charges and fees — so be sure you’re aware of these before moving forward with any type of payment or funds transfer.

The table below outlines the different payment delivery methods, as well as the timeline and price associated with each service.

DescriptionDelivery TimelinePricing
Expedited U.S. ChecksPayment sent via FedEx Priority Overnight
ˆNote that FedEx Priority Overnight does not deliver to P.O. Boxes
2 business days2.85% Plastiq fee + 0.5% base fee + $24.95 FedEx Priority Overnight fee + $10 handling fee*
Expedited ACH Bank TransfersElectronic transfer to the bank2 business days2.85% Plastiq fee + 0.5% base fee + $5 bank fee + $10 handling fee*
Standard U.S. Domestic WiresElectronic transfer to the bank in real-timeSame-day to 1 business day2.85% Plastiq fee + $40 (bank and handling fee)
International WiresElectronic transfer to recipient country and bank2 to 4 business days2.85% Plastiq fee + $60 (bank and handling fee)
U.S. Debit Cards (excludes online-only banks)Check transfer to the recipientUp to 8 business days1%

*Handling fee waived on payments with a principal over $3,000

There are some other items to note if you use Plastiq’s Accelerated Payment Suite options. For instance, because Plastiq uses a third-party partner for sending out expedited checks, it is not possible to provide you with a tracking number for the check.

Also, as with other types of Plastiq transactions, the recipient of your funds will be responsible for crediting the payment to your account. Because of this, the actual crediting date of your payment may differ from the date that it arrives at its destination.

Note that in order for any payment to be delivered within the quoted time frame, payments must be submitted to Plastiq prior to 4 p.m. PST.

As with any type of delivery transaction, you should confirm the address of the recipient, as FedEx cannot deliver expedited checks to addresses that are “undeliverable.”

You can, however, confirm the deliverability of a payment recipient directly through Plastiq. Just log in to your Plastiq account and select Manage Recipients then View Recipient.

Once there, if you see a red notification that states, “This address is undeliverable,” then FedEx cannot deliver your expedited check.

Bottom Line: If all the information you provided is correct, using Plastiq’s expedited payment services could be a great way for you to get payments to recipients in a fast and convenient way.

Getting Your Plastiq Account Set Up

To get started, just create an account and enter information about the recipient(s) you are paying, as well as the amount. You can also choose which of your payment methods you want to use for paying the bill(s).

Registering for a Plastiq account will require you to provide your full name, phone number, and email address.

Once you have entered all the information, Plastiq will charge the payment method you have chosen, plus their transaction fee of up to 2.85% (but there are methods of reducing or eliminating this transaction fee, so read on!).

What Are Common Uses for Plastiq?

Plastiq Pay Rent
You might as well earn miles and points when paying your rent or mortgage! Image Credit: Plastiq

The sky’s the limit when you think about how many goods or services you can purchase via Plastiq.

Here are some of the most common uses:

  • Insurance
  • Mortgage
  • Residential/commercial rent and HOA fees
  • Taxes and government fees
  • Tuition (including daycare and camp)
  • Utilities (electricity, cable, internet, telecom)

Unlike making purchases for items or services, you typically can’t pay your rent or mortgage using a credit card. But given the amount most people spend on regular monthly expenses like housing and utilities, the ability to do so (and reap the benefit of more credit card points!) could make a tremendous difference.

One important distinction to keep in mind is that not all credit cards work for each payment option. For example, at this moment, you cannot use American Express cards for mortgage payments through Plastiq but Mastercard, Visa, or Discover cards work just fine. However, all of those card options can be used to make rent payments with Plastiq.

Hot Tip: If you’re a renter, you could also consider using the Bilt Rewards program if you live at an eligible property. Bilt Rewards gives you points each month when you pay your rent through its platform, and the points are transferable at a 1:1 rate with popular airline and hotel programs like American Airlines, World of Hyatt, and Air Canada.

Which Credit Cards Work for Certain Purchases?

If there is a most commonly asked question when it comes to Plastiq, it is this one. If you’re going to use it to earn points with your credit card, you need to know which cards are eligible for select purchases. So here is a list of some of the most common purchase items, along with each card you can use.

Payment TypeAmerican ExpressDiscover/Diners ClubMastercardVisa
Auto Lease/Auto PurchaseNOYESYESYES
TuitionYESYESYESYES
Student LoansNOYESYESYES
Insurance PaymentsNOYESYESYES
Rent PaymentsYESYESYESYES
HOA/Condo FeesYESYESYESYES
MortgageNOYESYESYES
TaxesYESYESYESYES
UtilitiesYESYESYESYES
Internet/Phone ServicesNOYESYESYES

For more information on which cards are restricted from certain purchases, you should view the Plastiq terms and conditions.

Hot Tip: Keep in mind that, while these categories should not have any cash advance problems based on how they are coded, it’s ultimately up to a card issuer to decide how to treat it. A credit card issuer can decide to self-define your payment as a cash advance, so monitor your transactions closely. 

When Should You Use Plastiq?

So when exactly should you consider using Plastiq? The opportunities are many! By using Plastiq and referring others to the service, you can earn valuable bonuses like:

  • Credit card sign-up bonuses
  • Credit card big-spend bonuses
  • Plastiq Fee-Free Dollars

Earn a Sign-up Bonus

First, there’s the sign-up bonus. Let’s say you’ve opened a new credit card or 2, which both have a sign-up bonus if you hit the minimum spending requirement in the stated time frame. If you are only able to use these cards for paying regular expenses, it may take a while to hit your minimum amount.

But for many of us, our rent or mortgage is where we spend a sizable chunk of money. Just think how much quicker you could reach the minimum spending requirement if you could pay your everyday expenses with your credit card(s).

With Plastiq, now you can!

For a small fee, you can put these large expenses on your new credit card to help you earn the sign-up bonus. When you consider the value of the points, you’ll often see that the sign-up bonus far outweighs the Plastiq fee.

Hot Tip: Check out our featured credit cards list to see the great sign-up bonuses offered right now. Many of them are large enough to allow you to book a one-way or round-trip award flight!

Hit a Big-Spend Bonus

Many credit cards provide annual bonuses for hitting specific spending thresholds. From free hotel nights to bonus miles/points or elite status, using Plastiq to pay your everyday bills can help you earn these perks.

When doing so, you’ll have to decide whether or not these perks outweigh the processing fee in your particular situation.

Here are some examples of the perks you could earn. Make sure to check with each card for their current offers:

Credit CardSpending RequirementBig Spend Perks (Example)
British Airways Visa Signature® Card$30,000Travel Together companion ticket
Citi®/AAdvantage® Executive World Elite™ Mastercard®$40,00010,000 EQMs
Delta SkyMiles® Reserve American Express Card$30,00015,000 SkyMiles and MQMs toward status at each benchmark
Hilton Honors American Express Surpass® Card$40,000Diamond status
The JetBlue Plus Card$50,000Mosaic status for the remainder of the calendar year and the following year
Marriott Bonvoy Boundless® Credit Card$35,000Earn Gold Elite status
Marriott Bonvoy Business™ American Express® Card$35,000Earn Gold Elite status
Southwest Rapid Rewards® Premier Credit Card125,000 Rapid Rewards pointsCompanion Pass for the remainder of the current year and the following year
World of Hyatt Credit Card$5,000/$15,000Earn 2 elite night credits for every $5,000 spent on the card and a Category 1-4 Free Night Certificate after spending $15,000

Another perk for those who fly Delta regularly is the Medallion Qualification Dollar waiver that can be earned through one of Delta’s co-branded American Express cards. If you spend $25,000 in a calendar year on one of these cards, it waives the requirement that you must hit spending thresholds with Delta to earn up to Platinum status. In order to receive a Medallion Qualifying Dollar waiver for Diamond status, you must spend $250,000.

United has a similar arrangement with the United℠ Explorer Card. With $25,000 in spending, the Premier Qualifying Dollar requirement is waived up to Premier Platinum status (earning Premier 1K status will still require you to spend $15,000 on United flights).

Points Outweigh the Fees

If you’re not working on a minimum spend or an annual big-spend bonus, make sure you carefully consider which card you use when paying via Plastiq.

Since you’ll be paying a 2.85% fee, you will want to use a card where the value you are accruing exceeds the fee you are paying to complete the transaction.

Additionally, it might be worth it for you to earn points this way if you want to fly business or first class since points are much more valuable when booking premium cabin travel.

Earning Plastiq Bonus Points

In addition to earning your sign-up and big-spend bonuses, there is a way that you could reduce (or even eliminate) the 2.85% fee that is charged for Plastiq transactions. This is by accumulating Fee-Free Dollars.

As the name implies, Fee-Free Dollars — also referred to as FFDs — are dollars that can be sent through Plastiq without you incurring any fees.

Here is how this might work: if you have $1,000 in Fee-Free Dollars and you pay a bill in the amount of $800, then no fees will be charged on that transaction. If you happen to have any FFDs left over, that amount can apply to the next payment you make through Plastiq.

Hot Tip: Plastiq will occasionally run promotions for lower fees, such as dropping their charge to 1.5% on Visa or Mastercard payments above a certain amount. Be sure to check the Plastiq website frequently for promos, especially if there are other rewards that can be accumulated on your credit card.

Plastiq Referral/Affiliate Program

To help earn more Fee-Free Dollars, you will definitely want to take part in the Plastiq Referral Program. So encourage your friends, family members, business associates, and others to use the service.

When a referral makes a payment or payments totaling $500 or more within 30 days of signing up, the referrer will earn 100 FFDs.

You can obtain a tracking link for referring others to the Plastiq service. Any contact who follows this link and also signs up for a Plastiq account within the same website session will be considered your referral and can trigger the referral program payouts.

Some Items To Consider Before Signing up With Plastiq

Even with all the great benefits you can get when using Plastiq, there are a few items to keep in mind before you dive in.

First, there are, of course, the potential fees. You’ll need to make sure any rewards you earn are worth more to you than the fees incurred.

In addition, even if you have a substantial amount of Fee-Free Dollars in your Plastiq account, be mindful of when these rewards expire.

For example, these “dollars” will need to be used relatively quickly — typically within 90 days of earning them. Otherwise, they will expire. Using or earning any of your FFD points will “reset” the clock to 90 days.

There are also some restrictions on the type of services you can pay using Plastiq. For instance, Plastiq will not support transfers of money to yourself or to an entity in which you have control (such as a company that you own).

It also does not allow you to send money on behalf of another party, for a transaction that is not in conjunction with a direct exchange of a good or service, and for goods or services whose delivery or completion has not yet been confirmed.

You can view the Plastiq Terms of Service in their entirety here.

Final Thoughts

Nobody really relishes the idea of paying bills, especially big ones. But earning rewards for doing so can help to ease the financial pain (at least somewhat).

Being able to pay your bills early — even when you don’t have the cash on hand to do so — can also provide you with added rewards, along with the peace of mind of knowing you won’t be hit with a late fee from the creditor or lender.

With that in mind, using Plastiq can be a great way to pay just about any of your bills quickly and conveniently, along with getting some nice additional perks!


The information regarding Hilton Honors American Express Surpass® Card and The JetBlue Plus Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. 


Frequently asked questions

What is Plastiq?

Plastiq is a bill pay service that allows you to use a credit card to make payments. It sends a check or initiates an electronic bank transfer to the payee on your behalf.

Who can I pay with Plastiq?

You can pay businesses, organizations, and individuals located in the U.S. or Canada.

What cards are accepted by Plastiq?

You can use American Express, Visa, Mastercard, or Discover for almost all Plastiq payments.

What are the fees to use Plastiq?

Plastiq charges a 2.85% processing fee for credit cards, but often run promotions that reduce the fee. The fee for debit cards is 1%.

How long do payments take to be delivered?

Once a payment has been processed, checks are delivered in 5 to 7 business days.

Jarrod West

About Jarrod West

Jarrod first became fascinated with the world of points and miles as the perfect way to visit dream destinations without breaking the bank. On his first major award trip, he spent 3 months traveling through Europe, financed nearly entirely with points; while flying in premium cabins and staying in 5-star hotels along the way. Now, he is on a mission to help others realize their travel goals and upgrade their travel experiences. Jarrod has been writing about credit cards and travel loyalty programs for 4 years, and his work has been featured by Travel and Leisure, Matador Network, Yahoo Finance, and U.S. News.

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67 comments

  1. Nice article. I was thinking about paying my business rent with my Hyatt Visa next year to maintain Globalist status. The rent is over $5,000 a month, so that would help a lot with 2 nights elite credit per $5,000 put on the card. The thing is, I remember reading somewhere that using a personal Visa card with Plastiq is difficult, because Plastiq needs to authorize 5 times the amount being charged. Are you familiar with this, and if so, any suggestions? I have an awful lot of Chase cards, with credit spread all over the place, so getting my credit limit bumped up to $30,000 or so is not gonna happen.

    Reply

    • Hey Christian – I personally have never had that issue and I’ve Plastiq used the service a LOT with Personal VISA Cards. I wouldn’t be too concerned about it, perhaps it was just a blip for that reader or an anomaly.

      Reply

      • I’ve had this recently. It went through on the plastiq side, but then chase declined, citing it as a cash advance. I tried again and plastiq declined it saying it would go through as a cash advance and then revert to a purchase. So, I’ll need raise my cash advance limit from the minimum ($100) back up the the standard. The chase rep said another approach would be to make multiple smaller transactions. I’m wondering if I’ll still incur the CA fees.

        Reply

        • Hi Tim,
          I am dealing with this issue right now. I raised my cash advance limit back up and then made the payment, but am not sure if it was classified as a cash advance or not. Plastiq said it was a success (no CA warnings) but I called Chase and they said it was a cash advance.

          How did it turn out for you?

          Reply

      • I would like to pay a travel vendor who does not accept credit cards with my chase sapphire reserve. Will that charge code as a regular purchase or a travel purchase (qualifying for 3x points)?

        Reply

  2. I used to use chase ink prefer card to pay tax and get 3x reward points on plastiq but last week after I paid my tax I didn’t get 3x. Any suggestion what credit card to use on plastiq to get 3x reward points?

    Reply

  3. ink prefer card September 18, 2018

    Ink Preferred card no longer earns 3x? Can someone confirm again?

    Reply

  4. Hi there.
    I have a question regarding $500 referral. If i make a payment of $2500, will i still get $500 fee off of my $2500? For example, plastiq will only charge me 2.5% based on $2000 not $2500. Please correct me if i am wrong. Thanks

    Reply

  5. Does it still require landlord verification? I asked my landlord one time and he doesn’t like Plastiq due to BBB reviews.

    Reply

  6. If I use my Cashback Discover Card to pay my mortgage for 12 months (which is $900/month) can I expect to get that cash back matched in its entirety at the end of the first year? And about how much approximately?

    Reply

    • Hello, Laim. If you use your Discover card to make your mortgage payment via Plastiq, you will be charged a 2.5% fee ($22.50 on $900). The cash back you would receive from Discover would be 1% or $9.00 per $900 payment. When Discover matches the cash back at the end of your first year, you would receive all of your cash back matched, in this case another $9.00 per $900 payment. You would be paying 2.5% and getting cash back of 2.0% total. Unless you were able to make the payments fee free from referral credits, it would not make sense to do this.

      Reply

      • Thanks for the response. But if we’re talking for a year/12 mos wouldnt that be at least $9×12=108 total cashback for the year. Sorry this is confusing. And if still not a good deal, what cc would you recommend for this. Thanks

        Reply

        • No problem, Laim. Happy to explain further. If you charge (12) $900 payments, you will pay fees of $270 to Plastiq. You would receive total cash back from Discover, including the cash-back match at the end of the first year you have your card, of $180. You would be spending $270 to receive $180 cash back. You would need a credit card that earns more than 2.5% cash back. Plastiq works well if you need to meet minimum spending requirements for a credit card to receive a large sign up bonus. It also works well if you have referral credits and do not have to pay the 2.5% fee but can still earn rewards. Hope this helps.

          Reply

          • Very helpful. I think I will just go for a Barclays or Citi for the mortgage payments. Hopefully those are good choices.

          • If you need to complete the minimum spending to receive a sign up bonus on a card, you can use any credit card that has a generous sign up bonus. Before you use Plastiq, however, you should answer two questions. 1) How much will I spend on Plastiq fees? 2) What is the value of the rewards I will receive? If you are just earning 2% on the card, and paying Plastiq 2.5%, it is not a good deal.

          • Hi Christine,

            If Lain’s mortgage interest is more than 0.5% considering the 2.0% out of 2.5% charge from Plastiq, would it then be a good idea to pay his/her mortgage using Plastiq?

          • Hi Gina. The mortgage interest rate is not a factor here. The issue is that since Plastiq charges a 2.5% processing fee, you would need to receive value that exceeds the cost of this fee to make it worthwhile to use a credit card (via Plastiq) to make your mortgage payment.

  7. I read the terms, but just want to get confirmation and clarity from some of you who may have done this. I am wanting to use this to reach the minimum sign on bonus to pay for bills, etc. My rent gets paid to my buddy who owns the house, though, and from what I read only American Express has a restriction on this. Can I pay my buddy with my Chase VISA through Plastiq and will Chase recognize this charge and accept for the points? Thanks in advance!

    Reply

  8. It seems like a very bad and risky deal for anyone. With 2.5% charge fee, how many ppl will be able to make money at the end of the day really. To beat that fee, you will have to work harder to get referral fee. Not really very easy process.

    Reply

    • Hello Adam. You are correct in that you must earn rewards than exceed the 2.5% fee in value or it is not a good deal. However, Plastiq can work well to meet minimum credit card spending requirements and as a result, you earn a significant sign up bonus. Using Plastiq can also be productive if you have fee free dollars available from referrals. Thanks for your comment.

      Reply

  9. Harry Goldman March 9, 2019

    I have been using Plastiq for a while now. Out of curiosity, I was just reviewing the cookies Plastiq places on my machine when I log in. Apparently they activate a Facebook cookie! I do not use Facebook, I do not want to be tracked by Facebook and I have deleted my Facebook account because I do not want them to sell my information.
    I will no longer be using Plastiq.

    Reply

  10. I just got a chase business united credit card and wanted to pay my rent ($3100)… can I put the whole amount in one transaction and get my full reward points/miles or will they count it as a cash advance? Or will I get penalized?

    Reply

    • Hi Erik – I’ve checked with our author that wrote this piece. She contacted Plastiq and they reported that they’ve seen some “cash advance” issues with personal VISA cards, but with business VISA cards, no problems at all.

      Not sure if this exactly answers your questions… Any other readers out there with any advice?

      Reply

  11. Anyone know how a Plastiq transaction codes? Example ~ would a Plastiq transaction be considered a ‘business’ transaction as a bonus category for BoA, or Chase Ink?

    Reply

    • Hey PR – I reached out to our author that wrote this article and here’s what she had to say:

      “Merchant codes and are actually decided by the card issuers themselves but all payments through Plastiq are charged as regular charges. For the specifics for which code, the card holder would have to reach out to the specific card issuer. (Although in most cases, these come out as a regular charge on the card).”

      Hope this helps… maybe some other readers may have some additional advice for you!

      Reply

  12. What if you are using this to pay rent and landlord only takes a Moneygram?

    Reply

    • Hi Shalisha. Could you clarify your question, please. Are you saying that you want to use Plastiq to pay your landlord but your landlord only takes a Moneygram money order?

      Reply

  13. Anthony Anderson August 3, 2019

    Any data points on using chase freedom unlimited to pay my refinanced student loans through Earnest LLC?

    Reply

    • Hi Anthony,

      Have you contacted Earnest LLC to see if they accept Visa card payments? Here is their contact number: (888) 601-2801

      Reply

  14. I have a quick question. I’ve been able in the past to pay a condo payment (second home) via Visa, even though it’s not supposed to work. It has always worked perhaps because the lender is not a great big institution? But, I’m trying for a minimum spend on SWA Business card and the mortgage payment said they ‘may require more documents as this might look like a mortgage payment’, it went through with no questions. Wondering if this might kick back at me and Chase decide not to count it towards the minimum spend? Any thoughts? Thanks!

    Reply

    • Hi Diane,

      Just to clarify, you made the payment through Plastiq and it went through perfectly fine? If so, then you should not have anything to worry about and it should count towards your minimum spend requirement.

      Thanks for reading!

      Reply

  15. Are there any Mastercard credit cards out there that offer at least 2.5% back in cash or rewards? Doesn’t seem like it’s worth it if not.

    Reply

    • Hi Jason,

      The Citi Double Cash card earns 2% back on all purchases, which when paired with a ThankYou point earning card like the Citi Premier or Citi Prestige, you can turn the 2% into 2x ThankYou points per $1. At Upgraded Points, we value Citi ThankYou points at 1.6 cents per point. Which would make 2x ThankYou points per $1 equivalent to 3.2% back.

      Reply

      • What do you mean by paring Citi Double Cash Card to Citi Premier or Prestige?

        Reply

        • Hi Sang,

          By pairing I mean using two of those cards in conjunction with each other. E.g. Using both the Citi Double Cash and Citi Premier card and pooling the Citi ThankYou points together.

          Reply

  16. An interesting use case – I own a shopping center with 3 partners (we are 25% each in the corporation), and was trying to pay my 25% of the property taxes to the corporation to pay the State. Plastiq declined the payment, as they claim you cannot pay a company you are a part of.

    Has anyone seen this before, and are there any safe alternatives to Plastiq?

    Thanks

    Reply

  17. how about Bank of America credit card with Platinum or the top honor status, does it make sense?

    Reply

  18. “Plastiq will also support direct debit payments, where the recipient would prefer to debit a Plastiq bank account instead of receiving payments via a bank transfer or a physical check.”

    How does this work? I can’t find any way of doing this from the website. It would be really helpful! Thanks.

    Reply

  19. I look at Plastiq as a great way to buy points, nothing more. 41 points per dollar beats zero per dollar.

    Reply

  20. Sandra Hernandez May 26, 2020

    Hi, I am new here and am trying to use my credit card to pay all my monthly bills so we can get the miles. I know Plastiq charges a fee. My question is if I pay off my credit card every month would it make sense to use Plastiq and still get the fees charged? Can I pay a credit card bill through Plastiq?

    Reply

    • Hi Sandra,

      That depends entirely on the type of points you are earning, and what value you place on those points. If you feel the value you are receiving from the points is greater than the fee, or you are working towards meeting a minimum spend requirement, then using Plastiq us a great option. You cannot pay your credit card bill via Plastiq though.

      Reply

  21. Used Plastiq for several years, no problem until recently. They started submitting the charges to my credit card as Cash Advances, which cost over $20.00 in fees in addition to Plastiq’s. In addition, they have neglected to send scheduled payments to creditors, as a result, constant late fees. I have just canceled all my accounts with them. Most interesting, no phone number available to call, just online chat, why?

    Reply

  22. Does anyone have insight on the MCC that gets assigned to Plastiq purchases? I’m trying to figure out what card to use. Is it an “online shopping” code for instance or does it change depending on the recipient?

    Reply

  23. Justin Goodwin July 22, 2021

    A little confused about negative experiences, I have been using plastiq for personal purposes for four years now and have not had an issue, my credit has never been charged as “cash advance”. If you enroll dont forget to use the Code: 1515156 to the get 100 fee free on your payments, it works every time.

    Reply

    • Same here, however recent experience of them not fulfilling Promotions (that surely is a negative experience, they shouldn’t be promoting offers if they can’t fulfill).

      Reply

  24. After several years of using Plastiq I have come to realize that I can buy “Miles” from Alaska Airlines and American Airlines directly for the same cost as Plastiq’s fees, or even much less.

    Recently they double-billed me for a $3,600+ payment. It’s been over a month since this happened. No communication, no refund, no resolution. They don’t take phone calls so I have spent hours “Chatting” online to them, writing emails, and filing complaints with my credit card company and the BBB in an effort to get a refund posted to my credit card.

    Reply

  25. Their service has degraded, the email promotions for amazon gift cards were not automatically fulfilled and customers have to reach to customer service to resolve it and keep waiting for a number of days to get it resolved is too much of a hassle (and don’t know if they will honor their promotions). I would have expected an immediate resolution on the first contact and not wait for escalation and further wait for them to further figure out why they didn’t fulfill the promotion.

    They are now unreliable to use!

    Reply

  26. Anybody have any issues using their American Express Gold or Platinum to pay rent? Hoping to earn the 125,000 point bonus. Does Plastiq code it as a purchase or cash advance?

    I think if it’s a cash advance with American Express, it might not qualify towards the bonus points.

    Thanks in advance.

    Reply

  27. I recently applied and was approved for a Chase Visa Sapphire Preferred. I want to be able to meet the minimum spend to receive the very generous bonus. If I were to do a bill pay towards my car note or my student loans, would this be labeled as a cash advance? I read some of the disclosures for the credit card and it specifically mentioned that “making a payment to using a third party service including bill payment transactions not made directly with the merchant or service provider” are considered cash-like transactions. Thank you in advance.

    Reply

  28. But, does chase count this as a cash advance?

    Reply

  29. Personal Visa has restrictions. It won’t work for mortgage payment, you should update.

    Reply

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