Hilton Honors Loyalty Program Review

Hilton Honors Loyalty Program Review

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Hilton Honors Summary Table

Branded and Partnered Credit Cards

Update: Some of the offers mentioned on this page are no longer available.

Hilton Honors Credit Cards

American Express issues several Hilton co-branded cards.

Hot Tip: Check out our comparison of the benefits and perks of each Hilton Honors credit card for more details.

American Express Membership Rewards Credit Cards

Membership Rewards points can be transferred to Hilton at a ratio of 1,000:1,500. This is not a great use of Membership Rewards points, so only do this if you’re close to having enough Hilton points for an award.

Recommended Personal Cards

The Platinum Card® from American Express - There's currently a welcome bonus of 60,000 points after spending $5,000 in your first 3 months, worth up to $600 towards travel. Terms Apply.

However — you may be eligible for a (much) higher offer by using the CardMatch Tool. (There's no pull on your credit to check for personalized offers.)

This is our #1 card for accessing 1,200+ airport lounges worldwide (including Priority Pass). We leverage ~$2,700+ in value from the card every year. For rates and fees of the Platinum Card® from American Express, click here.
American Express® Gold Card - We love using this card as it earns 4x points at restaurants worldwide, including takeout and delivery, and 4x points at U.S. supermarkets (up to $25,000 per calendar year; then 1x. Terms Apply). There's no better card in our opinion if you eat out and/or shop at supermarkets regularly.

With a welcome bonus of 35,000 points after you spend $4,000 in your first 3 months and up to $100 airline fee credit per calendar year, it's a strong choice. For rates and fees of the American Express® Gold Card, click here.

Recommended Business Cards

The Business Platinum Card® from American Express - Right now, there's a welcome bonus of up to 75,000 points after you spend $15,000 within the first 3 months. Terms Apply.

See how we get ~$5,525+ in value per year by leveraging many of the benefits & perks, including access to 1,200+ airport lounges worldwide. For rates & fees of the Business Platinum, click here.
American Express® Business Gold Card - probably our favorite Amex business card because we earn 4x points across the top 2 select categories that we spend the most money in each month, such as Facebook or Google ads. The 4x points applies to the first $150,000 in combined purchases from these 2 categories each calendar year. After that, you earn 1x. Terms Apply. For rates & fees of the Business Gold Card, click here.
The Blue Business® Plus Credit Card from American Express - This card is offering a welcome bonus of up to $300 back to boost your business. You can earn up to $100 in the form of statement credits at each of the following merchants: Dell Technologies, DocuSign or FedEx after you make an eligible purchase on your new Card within the first 3 months of Card Membership. A super simple, no annual fee card that earns you 2x points on any business purchase, up to $50,000 annually. After that, then 1x. Terms Apply. That makes for an easy 100,000 points per year. For rates & fees of the Blue Business Plus, click here.

Hotel Overview

Hilton has branded its loyalty program as Hilton Honors (formerly Hilton HHonors).

Hilton Honors was the first hotel program to offer both points and air miles. It continues to offer an array of customizable points earning and hotel benefits that let you choose what is important to you for each stay.

Joining Hilton Honors

Register online for a free Hilton Honors account.

How to Sign in to Your Hilton Honors Account

Sign in on the hilton.com homepage. You’ll need to enter your username (or Hilton Honors account number) and password.

Viewing Your Account Activity

Your Hilton Honors My Account Overview page shows points activity, elite status progress, and special offers.

MyWay Hotel Benefits

if you have Gold or Diamond status, you can select MyWay Hotel Benefits.

Benefits vary by brand and elite status. Some are automatic, and some require you to make a selection. You need to make this selection prior to a check-in for a stay, but you can always change your preference for the next stay.

Hot Tip: Example MyWay benefits are a choice between breakfast or welcome snack and points. If you won’t be eating at the hotel, change to points ahead of your stay. Then change back for the next stay if you plan to eat.

Points Expiration

Hilton Honors points expire after 1 year of inactivity. Any account activity that earns or redeems points extends point expiration by 1 year.

Hilton Honors Rewards Program

Hilton Honors Elite Status

Hilton Honors Status Tiers
Image Credit: Hilton

Hilton Honors members get several benefits just for registering with the program:

  • Complimentary internet
  • Late check-out (subject to availability)

Hilton Honors Silver:

  • All member benefits, plus
  • 20% point bonus
  • 5th night free on award bookings

Hilton Honors Gold:

  • All Silver benefits, plus
  • 80% points bonus
  • Room upgrades (subject to availability)
  • Continental breakfast at most full-service properties

Hilton Honors Diamond:

  • All Gold benefits, plus
  • 100% points bonus
  • Executive Lounge access (regardless of room type)
  • One-year Diamond status extension

Value of Hilton Honors Elite Status

Hilton Honors Silver confers minimal hotel stay benefits, but it opens up the 5th-night free benefit on award stays (which can save lots of points!).

Hilton Honors Gold is considered a “status sweet spot” because it offers the prized benefit of complimentary breakfast at most full-service properties. The breakfast benefit is only for continental breakfast, but some hotels generously choose to extend that to a full hot breakfast. Make sure to choose this benefit by brand in your MyWay Hotel Benefits in your online profile.

Those hotels with Executive Lounges sometimes upgrade Gold members to the Executive floor, where they can enjoy breakfast and often evening drinks and snacks. Lounge access is not guaranteed, and Gold members must receive a room upgrade, which is subject to availability and decision by the specific hotel.

Hot Tip: If you have Executive Lounge access, many Hilton hotels will allow you the alternate option of complimentary breakfast in the hotel restaurant, which may have a wider food selection than the Executive Lounge.

Hilton Honors Diamond mainly improves upon Gold through guaranteed Executive Lounge access. This may not be important if you don’t frequent hotels with these lounges. Other improvements upon Gold include better room upgrades and better points earning.

Earning Hilton Honors Elite Status

Hilton Honors elite status is earned per calendar year. You can earn through stays, nights, or base points. Base-point qualification is useful for those travelers with fewer high-priced stays.

Requirements to earn Hilton Honors status are as follows:

  • Silver: 4 stays or 10 nights
  • Gold: 20 stays, 40 nights, or 75,000 base points
  • Diamond: 30 stays, 60 nights or 120,000 base points

New to Hilton Honors is rollover elite nights to the next year, so if you stay 70 nights, 60 will earn you Diamond this year, and 10 will go toward your count to requalify next year.

Several American Express credit cards offer Hilton elite status as well:

Once you have earned elite status, it is valid for the remainder of the current calendar year and through the end of the next one.

How to Earn Honors Points

There are many ways to earn Hilton points, starting with hotel stays.

Earning Points on Stays

Base Points: All Hilton Honors members earn 10 base points per dollar spent for most rooms (some will only apply this to the room rate and not taxes). At Home2 Suites, you earn 5 points per dollar.

Elite Status Bonus: You will earn additional bonus points based on elite status—a 20%, 80%, or 100% bonus for Silver, Gold, or Diamond members respectively.

Milestone Bonuses:

  • 10,000 points for every 10 nights per year, starting at 40 nights
  • Extra 30,000 points for reaching night per year

Promotions: Hilton Honors typically has a promotion every quarter for bonuses such as double points on stays. Watch your email and make sure to register before your upcoming stays.

Earning Points With Partners

Beyond hotel stays, there are many other options to earn Hilton points:

See our post on how to earn Hilton points for more ideas.

Transfer Points

Hilton Honors recently launched free points transfers subject to the following limits:

  • Transfer a maximum of 500,000 points per calendar year per account
  • Receive a maximum of 2,000,000 points per calendar year per account
  • Maximum of 6 free transfer transactions per calendar year per account

Hot Tip: Free transfers are a great way to pool points for a 5th night free award!

How to Redeem Honors Points

Redeeming points is very important! You want to make sure you get the best value for your points, and this can be confusing to figure out.

Your Hilton Honors points can be redeemed in a number of ways. These include standard redemptions (based on hotel category), Points & Money, or premium room rewards.

Room Redemption Options for Honors

A standard reward will start off at 5,000 points for a category 1 hotel. However, as the category increases, so do the points…at the top tier, a room can cost up to 95,000 points per night!

Remember that you will have access to the 5th night free option if you are a Silver member or above. When booking rewards for 5 nights, you will receive a discount based on the average room rate for the 5 nights.

This makes saving your points for when you reach a higher status much more appealing!

A bonus offer may lower the amount needed for a stay at a particular hotel and category combination, although many bonus offers simply earn you additional points.

Using the Points & Money option, you can use a smaller number of points along with a lesser dollar amount to book a room. For instance, instead of paying 20,000 points for a room, you could pay 8,000 points and $30.

Premium room rewards are also available. However, we value these lower than other redemptions. Due to their complexity, you’ll simply have to calculate the value of your points for each reward.

Transferring Honors Points to Partners

Another way to redeem points is by transferring them to other partners, which you can find listed here or below. Using these partners, you can earn a variety of miles depending on the individual airlines’ exchange rate.

A couple examples are:

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Hilton Honors Loyalty Program

Frequently asked questions

What is the name of the Hilton rewards program?

The Hilton loyalty program is called Hilton Honors. Hilton includes brands such as DoubleTree, Embassy Suites, Conrad, Waldorf Astoria, and more.

Should I join Hilton Honors? Is it worth it?

Joining Hilton Honors is free and provides access to a range of benefits.

You earn points with stays at Hilton’s many brands, spending with Hilton’s partners, and co-branded Hilton credit cards. Points in your Hilton Honors account can be redeemed for free nights, shopping in their portal, or rewards with their travel partners.

What are the Hilton Honors benefits and status tiers?

The are many benefits of the Hilton Honors program. You get the ability to check in digitally, enter room preferences, and receive free WiFi just for signing up. As you go up status tiers, you get more and more benefits.

Hilton Honors levels for elite status are Silver, Gold, and Diamond. Going up the tiers requires a certain amount of nights, stays, or base points. Once you have reached these levels, you instantly go up in status.

Being a Hilton Honors member allows you to choose the “style” you want to use for earning your bonus points: points or miles. You can always switch between the 2 options.

Status benefits include additional bonus points earned, welcome amenity gifts, complimentary upgrades, lounge access, and complimentary breakfast.

When do Hilton Honors points expire?

Your Hilton Honors points will expire after 1 year of inactivity. As long as you keep earning or redeeming points every year, you will keep all of your points active.

What are Hilton Honors base points and bonus points?

While both points are the same when redeeming them for free nights and other awards, they differ in that base points count toward your elite status.

You earn base points when you stay in hotels, and your bonus points are calculated based on them. Bonus points combine with base points for redemptions like free award nights.

Base points are calculated off the number of dollars you spend on the room (10 base points per dollar for most Hilton brands).

What are Hilton Honors points worth?

The value differs depending on your redemption, but it is typically lower than other points and starts at around $0.005 each.

How do I convert Honors points to miles/travel partners?

Sign in to your Honors account and then head over to the appropriate page to exchange points.

Sometimes, the Hilton Honors transfer ratio is less than 1:1, so make sure you check before transferring. For example, you can transfer 10,000 Honors points and receive 5,000 Amtrak points.

What are all the Hilton Honors hotels?

Hotels in the Hilton Portfolio include: Hilton, Curio, DoubleTree, Embassy Suites, Hilton Garden Inn, Canopy, Hampton, Waldorf Astoria, Conrad, Tapestry Collection, Tru by Hilton, Homewood Suites, Home2 Suites, and Hilton Grand Vacations.

Who is Conrad Hilton?

Conrad Hilton was the founder of Hilton hotels. He bought his first hotel in 1919 and soon built it into an empire. He died in 1979.

Is there a Hilton Honors credit card?

What are Hilton Grand Vacations?

These are Hilton’s timeshare properties. Similar to other timeshares, you buy in and earn a certain amount of points each year to spend on timeshare properties.

What is the Hilton Honors login?

The Hilton Honors sign in is here.

What is the number and email for Hilton Honors customer service?

The Hilton Honors phone number is 1 (800) 445-8667. You can email a service representative here.

Alex Miller

About Alex Miller

Alex has been traveling for over 25 years and from a young age was lucky enough to set out on numerous family trips all over the world, which gave him the travel bug. Alex has since earned millions of travel points and miles, mainly through maximizing credit card sign-up bonuses and taking every opportunity to earn the most points possible on each dollar spent.

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.


  1. Embassy Suites Phoenix Airport is a “Bad Dog ” hotel

    This hotel is a embarrassment to Embassy Suites (Hilton).

    1-I made my reservations well in advance and at check in we where told the pool is closed for the weekend due to a gay pool party event. And yes I was told ” If you would like we will see if we can find you a pool at one of our other properties for your family to use this weekend if you would like. ” Really 🙁 …” It would have been nice if they told us before we arrive.

    2-At 05:30 AM my wife woke me and said I smell sewage so I got up and investigated. I went to the bathroom and the shower was filled to the rim with sewage. I contacted the front desk and they said they would send someone to take care of it. 30 minutes later no one had showed up yet. I located their maintenance manager and he said he was aware of the problem however the pool was his first priority. 3 hours later they put us in a different room.

    3- The air-conditioning is so old and out of date that it never stopped running and never reached 72 degrees…even at night and the damn thing was loud.

    4- I was told the Manager would to get back with me, I’m still waiting 4 days later.

    This is a old ran down motel, you can put lipstick on a pig all day long, but it is still a pig. I will NEVER recommend this hotel to any of my fellow veterans or friend.


  2. CRAIG STIFFLER November 26, 2018

    What’s the earning/cut off dates for obtaining status? Is it January 1 through December 31?


  3. Natalia Wlodarz December 16, 2018

    I have a question about remaining a gold member. How many bookings do I need this year?


  4. Julia Snelling January 27, 2019

    Is it possible to get a list of Hilton hotels or Doubletree hotels which have executive lounges? I’m interested in the USA and England only. Thanks very much.
    Julia Snelling (Diamond member)


  5. Garrett Hennessy April 22, 2019

    Loved my stay this past weekend at Seattle’s downtown Hilton Garden Inn – didn’t put HH# on reservation – what can I do to please get credit for stay?


    • Katie Seemann April 22, 2019

      Hi Garrett,
      Log into your Hilton Honors Account. Go to My Account>Past Stays>Report a Missing Stay. You should be able to submit your info there to earn points for your completed stay.


  6. Paul Janicki May 8, 2019

    As a Canadian member of Hilton Honors, I am unhappy that I am not able to apply for a Hilton Amex credit card. I would like to be able to receive the same benefits as the US residents. Marriott/SPG offers options for both Americans and Canadians with similar benefits for everyone.


    • Hi Paul, we totally agree that this seems pretty unfair!

      Please be advised we are not Hilton, nor are we affiliated with their rewards program in any way. We appreciate you sharing your thoughts here but in order for you concern to reach the appropriate party, we suggest you contact Hilton directly via their website contact or customer service line!


  7. Dr.Lemuel Patterson July 8, 2019

    I had 16 clients to book rooms in the Hampton Inn during June 14-16. I set up the rooms and reserved on my business card until their transactions cleared. I bought a meeting room suite to host their 60 person dinner event and paid $800 for the room. With valid receipts and dates rendered, how do I get points awarded me? what are my next steps? Who do I send this to at corporate office for receiving awarded points?


    • Hi Lemuel,

      Please be advised that we are an educational website covering credit card points/miles and loyalty programs, and we have no affiliation with Hilton hotels.

      I would recommend you contact the customer support for their Hilton Honors program directly. The number to do so is: 1-800-548-8690


  8. Having been a Hilton Honors member since 2003 I had accumulated over 547,000 points which were going towards my wife’s retirement vacation. Over the last few years, my business trips had declined to look after my wife whose Health was failing. Imagine my surprise to find my account had been reset to 0 points due to inactivity, Hilton was not able to share at what point this happened. I supplied a statement showing my points – they were not interested. Sent message to Hilton Head of Loyalty program – no response. Sorry, Hilton, I supported you for 16 years and spent a lot of money, now I have to explain this to my wife


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