The Global Entry Program – 21 Frequently Asked Questions [2024]

Global Entry is an expedited screening program for people entering the U.S. from a foreign country. It essentially prescreens participants for major red flags and criminal history to judge whether or not they’d be a risk entering the U.S. from a foreign area. 

In this article, we’re going to explore:

• How to apply for Global Entry
• How to use Global Entry properly
• How TSA PreCheck relates to Global Entry
• What not to do with Global Entry
• What credit cards you can use to negate the Global Entry fee

Let’s take a look at several of the most popular questions surrounding Global Entry.

1. Does Global Entry Come With TSA PreCheck?

Yes, Global Entry does come with TSA PreCheck. TSA PreCheck is an expedited form of security within the U.S., where members can keep their shoes on, electronics in their bags, and light jackets on their bodies.

This process usually allows participants to go through a standard metal detector and not a full-body scan machine. Just because you have TSA PreCheck doesn’t mean you’ll always get the perks of TSA PreCheck, however.

Members of the program are subject to random full scans where you’ll be sent to the regular security line and asked to remove your laptop, liquids, and shoes, so don’t always assume you’re going to have PreCheck perks when you arrive at the airport.

Bottom Line: Global Entry does come with TSA PreCheck, allowing expedited security screening within the U.S.

2. What Should I Expect During the Global Entry Interview?

The Global Entry interview is done at an enrollment center, which can be found at most major airports. Once you arrive, you’ll be checked in and will watch a video about the Global Entry program, what’s included, and what’s not.

Eventually, you’ll meet with a U.S. Customs and Border Protection (CBP) officer. This officer will review your paperwork to ensure everything is in order, and also ask you simple biographical questions to verify your identity and intentions surrounding using the program.

Also — probably the most important part — your fingerprints will be recorded and programmed into the system so when you use the Global Entry kiosk you can be easily identified. The whole process should take around 30 minutes.

3. What if I’m Having Trouble Making an Appointment Due to Waiting Times?

Scheduling a Global Entry interview can be tedious. Sometimes, appointments aren’t available for months, and I know several travelers who have personally had problems securing a confirmed appointment.

There are several things you can do to help expedite this process:

• Check on the Global Entry website for cancellations or openings. People are constantly shifting their schedules and plans, so last-minute appointments certainly do open up. You can also try calling your local center to see if there are any last-minute openings.
• Go to another nearby airport. For example, in the Washington, D.C. area, both Washington-Dulles (IAD) and Baltimore/Washington (BWI) have interview appointments, so if you can’t find anything at one airport, consider driving to the next nearest one. There’s no restriction on which airport you can do your interview.
• Consider making your appointment while you’re traveling. Let’s say there are no appointments in your home market of New York City, but you plan on traveling to Seattle in the coming weeks, and there’s an appointment there. You can make an appointment in Seattle and do your interview there.
• Try out Enrollment on Arrival. If you’re traveling internationally, you may be able to conduct your interview upon arrival back in the US. This option is only available for applicants who are conditionally approved and doesn’t require an appointment. Check out the list of eligible airports on the CBP website.

Hot Tip: If you’d like to be alerted of last-minute cancellations at your desired enrollment centers, consider a paid subscription to Appointment Scanner, a third-party service. You can set your notification preferences to alert you of last-minute interview cancellations and can designate the date limit.

4. Am I Guaranteed Not To Have Any Secondary Screening With Global Entry?

No. You’re always potentially subject to extra screening or questioning, even without declaring anything. This extra examination could include looking at your bags, asking about where you’re coming from, a search by a drug dog, or other precautionary measures.

Several years ago, I was stopped at John F. Kennedy International Airport (JFK) in New York upon coming back from a long weekend in Hong Kong (because that’s what crazy people with miles do, ya know?) and I was stopped by CBP officers upon showing my Global Entry receipt when trying to exit. I was told to step into a secondary area and waited while an officer searched all of my belongings, including my entire suitcase and backpack.

Each article of clothing was removed and searched. Eventually, a drug dog was brought over to sniff me and the luggage, but of course, nothing was found.

The entire process took around 15 minutes or so from start to finish and was extraordinarily thorough. For clarification, I was not declaring anything and didn’t mark “yes” to any of the questions on the Global Entry form itself, so I believe this was some sort of random check.

Bottom Line: You are never guaranteed not to have secondary screening when using Global Entry — so don’t think you can get away with anything.

5. Do I Need To Fill Out the Customs Declaration Form on My Flight?

You don’t, which is a cool benefit.

As a member of the Global Entry program, you are NOT required to fill out the customs declaration form, so as you see the flight attendant walking down the aisle with them, you don’t need to take one. You’ll answer all the questions found on the form at the Global Entry kiosk in the customs area.

6. What’s the Process for Using a Global Entry Kiosk?

As you approach the kiosk, your photo will be taken, which will then be printed on a receipt that you’ll show to the customs agent.

You then proceed to an exit point to present this receipt and passport to a CBP officer. Most times they’ll just wave you through, but occasionally they ask a confirmation question regarding your flight, countries you visited, or if you are bringing in any food.

Once you’re past this point, you can collect any checked baggage and then proceed out of the baggage hall.

7. Which Credit Cards Pay For Your Global Entry Membership Fee?

There are a variety of premium credit cards that will reimburse you for purchasing Global Entry.

Some of those cards include:

Hot Tip: If you have one of the cards listed above, apply for the Global Entry program as normal and then use the card to purchase the service. Once you do and it posts to your card statement, the charge will automatically be reimbursed.

8. Do I Need To Declare All Food?

YES. I emphasize this because it’s incredibly important, and I’ve seen many people get burned by ignoring this rule.

You have to declare any and all food you have on you — even if it’s a prepackaged snack. Most people think of “food” as fresh meat, produce, or vegetables, but forget about the bag of chips or cookies in their bag. Anything and everything has to be reported, no matter where you got it from or what you may deem safe or prepackaged.

Failure to report even the most minor of food items can result in your Global Entry membership being revoked, or in you being charged with a crime, so please make sure to tell the officer about anything you may have brought with you.

Bottom Line: ALWAYS declare all food you may have brought with you back into the country.

9. How Does Global Entry Compare to the Regular Customs Process?

Essentially the premise of Global Entry is an expedited screening for pre-vetted citizens. With your interview and background check, you’re essentially deemed to be an unthreatening person, not likely to bring in anything illegal, lie on any questionnaires, or try to circumvent the customs and border process in any way.

It’s by no means a guarantee — there are plenty of people who misuse the system every year — but based on the statistical analysis, folks who are part of the program are less likely to do anything illegal. 

Back to the differences between the regular line and the Global Entry line: folks in the regular line have not been vetted. These passengers must fill out a customs declaration form on their inbound aircraft and physically speak with an officer at a booth upon entering the U.S.

This officer generally asks more probing questions to see why this person is entering the country and examines their form and passport. Because these individuals have not been pre-vetted, the officer needs to make a judgment on whether that person is a threat or not.

10. What Kind of Trouble Can I Get Into for Misusing Global Entry?

If you lie on any Global Entry questions when you come into the country, it’s almost near certain that your Global Entry will be revoked. Depending on the severity of what you bring in or fail to report, you may also be criminally prosecuted.

11. If I Have a Criminal History Can I Still Apply for Global Entry?

Yes, you can still apply for Global Entry with a criminal history.

Whether or not you are approved will depend on the crime, how much time has elapsed from it occurring, and what judgment was served.

There’s really no hard science to this, however, what is known is that people with previous misdemeanors and even higher crimes have still been accepted into the Global Entry program.

Your background application is reviewed along with the in-person interview, so if you do have some sort of criminal past, you need to fully disclose this without hiding anything. It’s not guaranteed you’ll get approved, but just because you have a criminal past doesn’t mean you’ll automatically be disqualified.

Bottom Line: Just because you have a criminal history does not mean your Global Entry application will be denied.

12. What Is TSA PreCheck and How Is It Different From Global Entry?

TSA PreCheck is actually a separate program from Global Entry, but because you’ve been through the rigorous background check of Global Entry, TSA PreCheck is automatically given to you without any additional fee. 

Essentially, PreCheck is the domestic expedited screening membership and is only available within the U.S. Most airports within the U.S. have some sort of PreCheck lane, though smaller airports may not use a dedicated lane and instead ask you to present a card to the officer by the metal detector to signal your participation.

At those airports with a dedicated lane, you’ll scan your boarding pass like usual, and the reader will indicate your eligibility for PreCheck. Sometimes, you may be directed to the regular lane as a random security check, though in my experience, it doesn’t happen often.

As you proceed through the security process, you don’t need to take your shoes off and can leave your electronics and toiletry kit in your bag. You can even keep a light jacket on your person, but if it’s a heavy winter coat, it must come off. You’ll then proceed through a normal metal detector and not the full-body scan machine. It’s a much quicker security process.

13. Do I Need To Carry the Physical Global Entry Card With Me?

No, the card is not required to go through the Global Entry lanes — this information is embedded in your passport number. You can also go through PreCheck without this card. For the most part, this card doesn’t serve a day-to-day function.

That said, this card is a form of government ID, just like your passport or driver’s license. So, when you go through security, you can show your Global Entry card as proof of identity. You can also use it with any other service or company requiring a government ID.

Some jobs or services require multiple forms of ID — some federal — for you to partake in whatever application or service they’re offering. Along with your passport, your Global Entry card is a second form of valid identification. 

14. What Is a Known Traveler Number?

Your Known Traveler Number (KTN) is basically your identifier in the program — it’s the number that carries your Global Entry and your TSA PreCheck. That number has to be on your reservation (PNR) for you to gain access to both Global Entry and PreCheck.

15. Which Airlines Participate in TSA PreCheck?

The following airlines are currently part of the TSA PreCheck program (this table is updated regularly):

16. What Is the NEXUS Program and How Does That Work With Global Entry?

Good question, because this can get a little complicated.

NEXUS is basically the Trusted Traveler Program for the U.S. and Canada, so when you enter Canada, you receive expedited entry, similar to using Global Entry when coming into the U.S.

Interestingly enough, NEXUS also gets you Global Entry, so you actually receive expedited border crossings on both ends of your journey to or from Canada.

That said, Global Entry does NOT get you benefits going into Canada, so NEXUS is actually a more-inclusive program. Chase credit cards that reimburse the application fee for Global Entry or TSA PreCheck generally include NEXUS as a third option for the reimbursable application fee.

In addition, because the program is a Trusted Traveler Program of the border between the U.S. and Canada, you can only enroll in cities near those ports of entry.

If you live in Miami, for example, it will be fairly difficult to enroll in NEXUS without flying up to a city in the northern part of the U.S.

Hot Tip: We’ve got an entire piece dedicated to NEXUS if you want to learn more: NEXUS Trusted Traveler Program – Applying, Eligibility, Benefits & More.

17. What Is the SENTRI Program and How Does That Work With Global Entry?

SENTRI is the Trusted Traveler Program for the U.S. and Mexico. Similar to NEXUS, the program allows expedited entry to and from Mexico, helping you bypass customs lines.

SENTRI is even more limited in terms of where you can apply. You can only apply in Texas, Arizona, New Mexico, and California. Like NEXUS, SENTRI is not reimbursed by any major credit card, so unless you frequent Mexico, it’s probably not the best membership — you’re better off sticking with the “free” (via reimbursement) Global Entry program.

18. What Happens if You’re in a Group or Traveling With Multiple People?

Here’s one of the (few) downsides of Global Entry.

If you’re coming off of a flight and are with family or other large group and not everyone has Global Entry, you must either (a) split up: you use the Global Entry lane and everyone else uses the regular lane, or (b) everyone uses the regular lane, and you receive no benefit as a Global Entry member.

In most situations like this, I recommend that those who are eligible use the Global Entry lanes and then wait for the rest of the group on the other side of customs and immigration. This way, you can collect your bags (and those of the others in your group) and take care of any necessary things beyond the border, such as checking in for onward flights.

19. What Is CLEAR and How Does That Relate to Global Entry and PreCheck?

CLEAR is an entirely separate screening service and is run by a private, third-party company. It is not related in any way to Global Entry. CLEAR members pay an annual fee to go through security without having to show an ID. 

Basically, members walk up to a kiosk and scan their fingerprints or eyes as well as a boarding pass. Once the system correlates the 2, you’ll be authorized to proceed through security — which is generally just walking past the TSA agent without further verification.

If you have PreCheck you’ll be placed in the PreCheck line, and if you don’t, you’ll be placed in the regular line.

Bottom Line: CLEAR is a third-party service that’s not Global Entry and is not PreCheck. 

20. How Long Does the Entire Global Entry Enrollment Process Take?

CBP advises that the entire Global Entry process will take about 4 to 6 months end-to-end.

The Global Entry application process follows these steps:

• Fill out your application
• Wait for the application to be approved
• Schedule and complete an interview with Customs and Border Protection
• Look for your Global Entry card in the mail (remember the physical card is not necessary for travel)

Bottom Line: Applying to Global Entry is not an overnight task — if you have an upcoming international trip, you want to make sure you apply and get approved with plenty of time to spare.

21. Does Global Entry Get You Expedited Service or Benefits on the Ground?

Aside from expedited screening in customs and immigration coming back into the U.S., there are no expedited ground handling or other services. For these, you would either need to pay a separate fee with your airline or have elite status with the carrier you’re flying on. It’s important to note that just because you have Global Entry doesn’t mean your bags will come out first on the carousel.

Final Thoughts

Global Entry can be a great way to speed through customs on your way into the U.S. and beat the lines. Since it comes as a perk of many premium credit cards, it’s a no-brainer to sign up. It also allows you to use TSA PreCheck screening when you leave the U.S., too. All around, it’s a great time saver and one that I’d highly recommend exploring if you travel more than a few times a year.