DoorDash Review – How to Get Free Delivery & Maximize Rewards [2020]

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Since staying in has become the new norm, food delivery services have been in the spotlight. One of the most well-known food delivery services is DoorDash, which has become a staple for many of us this year.

If you’re not familiar with how DoorDash works, then you’re in the right place. This post will go over everything you need to know about using DoorDash, including how to find promo codes and how to get free shipping.

How Does DoorDash Work?

DoorDash is a website and mobile app (iOS, Android) that coordinates food delivery from local restaurants directly to you. All you need to do is order your food through DoorDash and a Dasher will pick up your order at the restaurant and deliver it wherever you are — a home, office, hotel, park, etc.

You’ll be charged a delivery fee and/or a service fee by DoorDash and it will process your payment to the restaurant.

How to Get Free Delivery on DoorDash

Choose Restaurants That Offer Free Delivery

While most locations on DoorDash charge a delivery fee, sometimes you’ll be able to find ones that aren’t. After opening the DoorDash website or mobile app, you’ll be able to see restaurants that are offering a $0 delivery fee on your first order and some that are offering a $0 delivery fee to any customer.

Free delivery on first order on DoorDash
Image Credit: DoorDash

Sign up for DashPass

DashPass is a monthly subscription service that gives you free delivery and reduced service charges on orders over $12 from your favorite restaurants through DoorDash. You can try DashPass free for 1 month and it can be canceled at any time.

To sign up for DashPass online, look for a DashPass promo box or click the 3 lines in the upper left-hand corner of your screen () and select Get Free Deliveries.

DashPass sign up
Image Credit: DoorDash

To sign up for DashPass on the mobile app, look for the DashPass banner or click on the profile icon in the upper left-hand corner of your screen and select Get $0 delivery fees with DashPass.

DoorDash mobile DashPass sign up 1
Image Credit: DoorDash

Hot Tip: Want to save money on DoorDash delivery fees? The Chase Sapphire Preferred® Card and the Chase Sapphire Reserve® Card both include a free subscription to DashPass in their list of benefits.

Best Credit Cards to Use on DoorDash

Using the right credit card when ordering from a food delivery service like DoorDash can save you money and help you earn lots of points. While you might not think that a credit card can be beneficial when ordering dinner to eat at home, it can have lots of perks.

Here are our favorite credit cards to use on DoorDash:

Chase Sapphire Preferred® Card

DoorDash Benefits

The Chase Sapphire Preferred card offers a free subscription to DashPass which gives you free delivery and reduced service fees on orders over $12. This service usually costs $10 per month, so you’ll be getting $120 in value over the course of 1 year.

When you get your Chase Sapphire Preferred card, you’ll need to activate this benefit by December 31, 2021.

Other Great Benefits

Chase Sapphire Reserve® Card

DoorDash Benefits

The Chase Sapphire Reserve card also includes a free subscription to DashPass and comes with an annual $60 DoorDash credit that can be applied to food, delivery fees, service charges, and tips charged to your card. This credit is available for the 2020 and 2021 calendar years for a maximum of $120 in credits.

Other Great Benefits

Hot Tip: Not sure which one of these cards is the better fit for you? Check out our head to head comparison for some guidance: Chase Sapphire Preferred card vs. Chase Sapphire Reserve card.

Chase Freedom Unlimited® Card

The Freedom Unlimited card is a fantastic no annual fee credit card that makes a great addition to the Chase Sapphire Reserve card or Chase Sapphire Preferred card.

DoorDash Benefits

As a Freedom Unlimited cardholder, you’ll receive a complimentary 3-month subscription to DashPass, plus you’ll be able to continue your membership at 50% off for the following 9 months. Activation is required by December 31, 2021.

Other Great Benefits:

  • Earn 5% cash-back on travel purchases through the Chase Ultimate Rewards portal
  • Earn 3% cash-back on dining and drugstore purchases
  • Earn 1.5% cash-back on all other purchases
  • No annual fee
  • Purchase and extended warranty protection
  • Travel benefits including car rental insurance and trip cancellation/interruption insurance

Chase Freedom Flex℠ Credit Card

The Freedom Flex card is a new product that’s replacing the Chase Freedom® card (now closed to new applicants).

DoorDash Benefits

With the Freedom Flex card, you’ll receive a complimentary 3-month subscription to DashPass plus you can continue your membership at 50% off for the following 9 months. Activation is required by December 31, 2021.

Other Great Benefits:

  • Earn 5% cash-back on rotating categories each quarter (up to $1,500)
  • Earn 5% cash-back on travel purchases through the Chase Ultimate Rewards portal
  • Earn 3% cash-back on dining (including delivery services like DoorDash) and drugstore purchases
  • Earn 1% cash-back on all other purchases
  • No annual fee
  • Cell phone protection
  • Purchase and extended warranty protection
  • Travel benefits including car rental insurance and trip cancellation/interruption insurance

Hot Tip: Be sure to check your Amex Offers for statement credit offers from DoorDash (as well as Uber Eats, Boxed, or Grubhub) before making a purchase with your eligible card.

DoorDash Promo Codes and Coupons

There are lots of different ways to find DoorDash promo codes and coupons to help you save money on your next delivery.

The first place to look is on the DoorDash website. Often you’ll be able to find locations that are offering free delivery or even a discount without having to search for a separate coupon code.

Discount on DoorDash
Image Credit: DoorDash

If you’re on the DoorDash mobile app, click on Offers on the bottom menu bar to see any locations that are offering free delivery or discounts.

DoorDash mobile Offers
Image Credit: DoorDash

You’ll also be able to find promo and coupon codes on popular deals and coupon websites:

DoorDash Competitors (Grubhub, Uber Eats, Postmates)

You might be wondering how DoorDash stacks up to its competitors. Here’s a little head to head comparison to see how these food delivery companies compare — DoorDash vs. Grubhub vs. Uber Eats vs. Postmates.

CompanyDelivery FeesService FeesMonthly Subscription Small Order Fee
DoorDash$1.99 to $6.9911% of the subtotalDashPass: $9.99 (free delivery and reduced service fees on orders over $12)$2.50 (for orders under $10)
Grubhub$1.99 to $6.995.25 % of the subtotalGrubhub+: $9.99 (free delivery plus $30 in perks after joining)$2 (for orders under $10)
Uber Eats$0.59 to $5.4915% of the subtotalEats Pass: $9.99 (free delivery plus 5% off orders over $15)$2 (for orders under $10)
Postmates$0.99 to $9.9918% of the subtotalPostmates Unlimited: $9.99 (free delivery on all orders over $12); or $99.99 annually$2.50 (minimum varies by location)

All fees can vary based on location and are subject to change at any time.

Final Thoughts

With so many of us sticking closer to home these days, food delivery services like DoorDash have become commonplace. With DoorDash, you can order from your favorite restaurants online or through the mobile app, and a Dasher will pick up your order and deliver it to your door.

DoorDash charges delivery and service fees but there are ways to avoid them. DashPass is a monthly subscription that gives you free delivery and reduced service charges on any order over $12. Best of all, you can get a free subscription to DashPass with credit cards like the Chase Sapphire Reserve card or Chase Sapphire Preferred card.


The information regarding the Chase Freedom Unlimited® Card, and Chase Freedom Flex℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. 


Frequently asked questions

How do I contact DoorDash by phone?

To contact DoorDash customer support by phone, call 855-973-1040. Alternatively, you can chat with a customer service representative online.

How does DoorDash work?

DoorDash is a food delivery service. All you need to do is go to the website or open the DoorDash mobile app. You’ll be able to search for local restaurants and place your order. Your food will then be picked up by a Dasher and delivered to the address you designate.

How much is the delivery fee for DoorDash?

The DoorDash delivery fee will vary based on the restaurant you order from but it usually is between $2 and $7. However, some locations offer free delivery and you can join DashPass to get free delivery on orders over $12. Some credit cards like the Chase Sapphire Reserve card and Chase Sapphire Preferred card include a free subscription to DashPass.

How can I get DoorDash free delivery?

If you’d rather not pay a delivery fee for your DoorDash order, choose a restaurant that’s offering free delivery. Alternatively, you can sign up for DashPass, a monthly subscription that gives you free delivery and reduced service fees on all orders over $12. A free subscription to DashPass comes with select credit cards like the Chase Sapphire Reserve card and Chase Sapphire Preferred card.

Katie Seemann

About Katie Seemann

Katie is an Ohio native who caught the travel bug after spending a semester in college in Nottingham, England. In addition to exploring England, she visited Ireland, Scotland and the Netherlands during that time and loved every minute of it (everything except the hostel in Scotland – that’s an experience she doesn’t intend on repeating!) In 2015, Katie discovered the world of points and miles, and since then she’s earned countless points and has an embarrassingly large number of credit cards in her wallet (which she needs a spreadsheet to keep track of!)

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