How do I contact Chase customer service?

There are many ways to contact Chase customer service, but the fastest method is to call. Depending on the reason for your call, you may want to call the general customer service line at 800-432-3117 for personal credit cards or 800-242-7338 for business credit cards. You can also send a secure message via the website or mobile app, head to a local Chase branch, or contact Chase via X (formerly Twitter) or Facebook, but these may not be as fast as calling the main customer service line.

How do I dispute a charge with Chase?

To dispute a charge on your Chase credit card, call the fraud and dispute department immediately. For personal credit cards, call 800-955-9060. For business credit cards, call 888-269-8690. Chase customer service is available 24/7 to assist with your concerns.

Can I pay my Chase credit card by phone?

You are able to make payments for your Chase credit cards by phone. For personal credit cards, you can call the number on the back of your card or call 800-436-7958. For business credit cards, you can either call the number on the back of your card or call 800-242-7338. This is an automated system, so it is available 24/7.

How do I verify my Chase credit card?

Once you receive your Chase credit card, you need to verify that you have received it. There are a few ways to do this: By phone: Call the number listed on your card or call 800-432-3117 for personal, business, or debit cards. You need to enter your 16-digit card number when the system prompts you. Online: Visit the Chase verify page or sign in to your chase.com account and find your new card under the tab entitled “My Accounts.”

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Full List of Chase Credit Card Customer Service Numbers [2026]

Updated: June 2, 2026, 12:20pm CDT

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Table of Contents

Chase Personal Credit Card Customer Service Numbers
Chase Business Credit Card Customer Service Numbers
Chase Debit Card Customer Service Numbers
Chase Customer Service Alternate Methods of Contact
Final Thoughts

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If you need to make a payment on your personal or business Chase credit card, notify Chase of any potential fraud, or contact Chase customer service with a question, call the number on the back of your card. If you’ve lost your card or don’t have it with you, you need to know the critical phone numbers to reach out to.

We’ve compiled a list of essential Chase customer service numbers and alternative contact methods so you can get in touch with Chase Bank about your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line, which can direct your call.

Chase Personal Credit Card Customer Service Numbers

If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers to use.

General customer service for Chase personal credit cards: 800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:

Hot Tip: This list includes all cards that Chase currently issues. If you have a card that is not listed, it may not be open to new applicants, but you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To report a lost or stolen card, fraud, or dispute a charge: 800-955-9060

Make payments by phone: 800-436-7958

Verify a card: 800-432-3117 or the number listed on the activation sticker

Chase Business Credit Card Customer Service Numbers

Use these numbers if you have a Chase business card.

General customer service for Chase business cards: 800-242-7338

You may have a more direct customer service line depending on the business card you hold:

Ink business credit card services: 800-945-2028 or call the number listed on the back of your card for the following Chase business credit cards:

General customer service for Chase business credit cards: 800-242-7338 or call the number listed on the back of your card for the following Chase business credit cards:

Hot Tip: If your card isn’t open to new applicants, you can still call the phone numbers listed or use the number on the back of your card for assistance.

To report a lost or stolen card or fraud, or to dispute a charge: 888-269-8690

Make payments by phone: 800-242-7338

Verify a card: 800-432-3117 or the number listed on the activation sticker

Online or Mobile Banking Technical Support

Inside the U.S.: 877-242-7372
Outside the U.S.: 713-262-3300

Chase Debit Card Customer Service Numbers

If you have a Chase checking account and need assistance with your debit card, here are the numbers you need.

Customer service: 800-935-9935

Request or reset a PIN: 800-297-4970

To report a lost or stolen card, fraud, or dispute a charge: 866-564-2262

Verify a card: 800-432-3117 or the number listed on the activation sticker

Chase Customer Service Alternate Methods of Contact

Company website: chase.com

Payment mailing address:
Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294

Customer login: secure03a.chase.com

Secure messaging: Log in to your account, click the tab that says “Secure Messages” in your sidebar, or head directly to the secure messaging center.

In person: There are more than 15,000 ATMs and 5,000 local branches. You can probably find a location near you

X (formerly Twitter): Tweet questions to @ChaseSupport

Facebook: Send messages via Facebook

Final Thoughts

Use this compilation of Chase customer service numbers and contact methods if you have an issue with your Chase card. Included is the customer service contact information for Chase personal credit cardholders, business cardholders, and debit cardholders. You can use phone numbers or contact Chase via social media and secure messaging.