Full List of Chase Credit Card Customer Service Numbers [2021]

BY 

Christy Rodriguez

- UPDATED: July 12, 2021   |    5

1. Credit Cards

5

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If you need to make a payment on your personal or business Chase credit card, notify Chase of any potential fraud, or need to contact Chase Customer Service related to questions on your account, you can contact Chase using the number on the back of your card. If you’ve lost your card or don’t have it with you, you’ll need to know some critical numbers to help you.

We’ve compiled a list of essential Chase customer service numbers and some alternate methods of contact so you can get in touch with Chase Bank regarding your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line and they can direct your call as well.

Chase Personal Credit Card Customer Service Numbers

If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers for you.

General Customer Service for Chase Personal Credit Cards: 800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:

Hot Tip: This list includes all cards that Chase currently issues. If you have a card that is not listed, it may not be open to new applicants, but you are still able to call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060

Make Payments by Phone: 800-436-7958

Verify Card: 888-489-7249 or the number listed on the activation sticker

Chase Business Credit Card Customer Service Numbers

If you have a Chase business card, this is the section you’ll want to use.

General Customer Service for Chase Business Cards: 800-242-7338

You may want to also have a more direct customer service line depending on the business card you hold:

Ink Business Credit Card Services: 800-945-2028 or call the number listed on the back of your card for the following Chase business credit cards:

• Ink Business Cash® Credit Card
• Ink Business Preferred® Credit Card
• Ink Business Unlimited® Credit Card

General Customer Service for Chase Business Credit Cards: 800-346-5538 or call the number listed on the back of your card for the following Chase business credit cards:

• United℠ Business Card
• Southwest Rapid Rewards® Performance Business Credit Card
• Southwest Rapid Rewards® Premier Business Credit Card

Hot Tip: If you don’t see your card listed above, it may be that it is no longer open to new applicants. If you have a card that is not listed, you are still able to call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 888-269-8690

Make Payments by Phone: 800-242-7338

Verify Card: 800-432-3117 or the number listed on the activation sticker

Online/Mobile Banking Technical Support:

• Inside the U.S. — 877-242-7372
• Outside the U.S. — 713-262-3300

Chase Debit Card Customer Service Numbers

If you have a Chase checking account and need assistance with your debit card, here are the numbers you’ll want to reference.

Customer Service: 800-935-9935

Request or Reset a PIN: 800-297-4970

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 866-564-2262

Verify Card: 800-432-3117 or the number listed on the activation sticker

Chase Customer Service Alternate Methods of Contact

Company Website: chase.com

Payment Mailing Address:
Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294

Customer Login: secure03a.chase.com

Secure Messaging: Log on to your account and click on Secure Messages in your sidebar, or head directly to the secure messaging center

In-Person: There are more than 16,000 ATMs and 5,000 local branches — find a location near you

Twitter: Tweet questions to @ChaseSupport

Facebook: Send messages via Facebook

The information regarding the Amazon Prime Rewards Visa Signature Card, Chase Freedom Flex℠ Credit Card, Chase Freedom Unlimited® card, Chase Freedom® Student Credit Card, Disney® Premier Visa® card, IHG® Rewards Club Traveler Credit Card, and Starbucks® Rewards Visa® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.