If you need to make a payment on your personal or business Chase credit card, notify Chase of any potential fraud, or need to contact Chase Customer Service related to questions on your account, you can contact Chase using the number on the back of your card. If you’ve lost your card or don’t have it with you, you’ll need to know some critical numbers to help you.
We’ve compiled a list of essential Chase customer service numbers and some alternate methods of contact so you can get in touch with Chase Bank regarding your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line and they can direct your call as well.
Chase Personal Credit Card Customer Service Numbers
If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers for you.
General Customer Service for Chase Personal Credit Cards: 800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:
Hot Tip: This list includes all cards that Chase currently issues. If you have a card that is not listed, it may not be open to new applicants, but you are still able to call the phone numbers listed or refer to the number listed on the back of your card for assistance.
To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060
Make Payments by Phone: 800-436-7958
Verify Card: 800-432-3117 or the number listed on the activation sticker
Chase Business Credit Card Customer Service Numbers
If you have a Chase business card, this is the section you’ll want to use.
General Customer Service for Chase Business Cards: 800-242-7338
You may want to also have a more direct customer service line depending on the business card you hold:
Ink Business Credit Card Services: 800-945-2028 or call the number listed on the back of your card for the following Chase business credit cards:
General Customer Service for Chase Business Credit Cards: 800-346-5538 or call the number listed on the back of your card for the following Chase business credit cards:
Hot Tip: If you don’t see your card listed above, it may be that it is no longer open to new applicants. If you have a card that is not listed, you are still able to call the phone numbers listed or refer to the number listed on the back of your card for assistance.
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 888-269-8690
Make Payments by Phone: 800-242-7338
Verify Card: 800-432-3117 or the number listed on the activation sticker
Online/Mobile Banking Technical Support:
Chase Debit Card Customer Service Numbers
If you have a Chase checking account and need assistance with your debit card, here are the numbers you’ll want to reference.
Customer Service: 800-935-9935
Request or Reset a PIN: 800-297-4970
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 866-564-2262
Verify Card: 800-432-3117 or the number listed on the activation sticker
Chase Customer Service Alternate Methods of Contact
Company Website: chase.com
Payment Mailing Address:
Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294
Customer Login: secure03a.chase.com
Secure Messaging: Log on to your account and click on Secure Messages in your sidebar, or head directly to the secure messaging center
In-Person: There are more than 16,000 ATMs and 5,000 local branches — find a location near you
Twitter: Tweet questions to @ChaseSupport
Facebook: Send messages via Facebook
The information regarding the Amazon Prime Rewards Visa Signature Card, Chase Slate Edge℠, Disney Rewards Visa card, Disney® Premier Visa® card, and Starbucks® Rewards Visa® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
Featured Image Credit:
Chase