Indigo Platinum Mastercard Review – Is It Worth It? [In-Depth]

Indigo Platinum Card

Full Disclosure: We may receive financial compensation when you click on links and are approved for credit card products from our advertising partners. Opinions and product recommendations on this site are ours alone, and have not been influenced, reviewed or approved by the issuer. Please see our Advertiser Disclosure for more details!

The Indigo® Platinum Mastercard® can be a good option for people with no credit or bad credit, including students and people who have previously declared bankruptcy. Not only does it not require a credit check to get prequalified, but it also helps build (or rebuild) credit by making regular payments.

On the downside, it does have a lower credit limit, may charge an annual fee based on your creditworthiness, and has a high APR that can mean big fees if you miss a payment. This article will look into some of the reasons why the Indigo Platinum card can be a good card for you and also discusses some alternative options.

Indigo Platinum Card at a Glance

The Indigo Platinum card is issued by Celtic Bank, based in Salt Lake City, UT. It’s a good credit card for those with bad credit in the sense that you can use it on everyday purchases and it is widely accepted abroad.

It also notes that it “gives you the chance to establish a consistent payment record while enjoying the convenience of a credit card.”

You are not able to earn any rewards like points or cash-back, however, the card does come with some benefits since it is a Mastercard. These additional benefits include:

  • Extended warranty coverage
  • Travel assistance services
  • Mastercard ID Theft Protection
  • Fraud protection

Hot Tip: You can read more in the Mastercard Guide to Benefits which details all of the program terms and conditions.

The Indigo Platinum card is an unsecured card, which means that you have access to a credit limit without needing to put down a security deposit. You can also use this card to take out cash at an ATM (up to your credit limit), but you will incur cash advance fees of the higher of $5 or 5% each time you withdraw money (after your first year).

The maximum credit limit offered on this card is $300, with no credit limit increases offered. Balance transfers are also not allowed with this card.

Indigo Platinum Card Application

Indigo Application Prequalification
Image Credit: Indigo Card

To apply now for the Indigo Platinum card, simply head over to the website. You can securely input all of the required information and even check your pre-qualification status before applying.

By prequalifying, you can check the likelihood that you will be approved, as well as your potential annual fee, therefore avoiding a hard check if you would be declined.

Bottom Line: Note that to officially apply for a card, you will be hit with a hard inquiry on your credit.

Minimum Credit Score and Other Requirements

The Indigo Platinum card is designed for people with poor credit (a FICO score of 300 to 579). However, even if you have a higher credit score you may not be approved since other factors (like income and debt) are taken into consideration.

To qualify for the Indigo Platinum card, you will need to meet certain minimum requirements. To be prequalified or approved, you must:

  • Be at least 18 years old (19 in Alabama)
  • Apply from a U.S. IP address
  • Not have had an Indigo account that is charged off due to delinquency
  • Provide:
    • Your name
    • Email address
    • Physical address
    • Date of birth
    • Social Security number
    • Monthly income and expenses

How to Increase Your Credit Limit

Unfortunately, the Indigo Platinum card doesn’t offer any credit increases, even with a history of timely payments.

Hot Tip: If you are looking for a card with a higher credit limit, you should consider a secured card. Generally, secured cards have a credit limit up to the amount of the security deposit you can make.

Indigo Platinum Card Online Account

Indigo Card Online Account
Image Credit: Indigo Card

Use Indigo’s website to login to monitor your Indigo Platinum card account activity, pay your bill, view transactions, and check your balance. You can even activate your new Indigo Platinum card online.

Paying Your Indigo Platinum Card Bill

There are multiple options you can use to make payments on your card. Be aware that the Indigo Platinum card requires at least a minimum monthly payment of $25 or 1% of your balance, whichever is greater.

Online

To access your account, log in to your account online and click My Account. You can also access your monthly bills in the Bill Pay tab, enroll to receive paperless statements, and make payments via direct deposit or bank transfer.

Be sure to submit your payments by 5 p.m. PST to ensure that it’s credited on the same day.

Unfortunately, there is no mobile app at this time. You are also not able to use a debit card to make payments.

By Phone

You can make payments by phone by calling Indigo’s customer service line at 866-946-9545. A customer service agent can help you navigate the online bill payment services between 6 a.m. and 6 p.m. PST Monday through Friday.

By Mail

You can send a check or money order for mailed payments. Payments should be mailed to:

Genesis FS Card Services
P.O. Box 4477
Beaverton, OR 97076-4477

Hot Tip: If you’re mailing in your payment, be sure to allow at least 7 business days for the payment to arrive. 

Benefits of the Indigo Platinum Card

This card is made for those with bad (or no) credit, so it does a good job of credit-building and comes backed by Mastercard, so it is widely accepted.

Indigo Mastercard Credit Check
Image Credit: Indigo Card

No (Initial) Credit Check

Before formally applying for the Indigo Platinum card, you can prequalify to check your likelihood of approval (and the annual fee you’re likely to pay) without affecting your credit scores.

This way, you get to see if the annual fee is worth it.

Bottom Line: When you’re trying to rebuild or establish your credit, the fewer hard inquiries on your credit report, the better.

But remember that pre-qualification doesn’t mean you’re approved — it’s more of a “probably.” If you agree with the tentative terms and fees, you’ll still have to submit a full application for review, which will come with a temporary hit to your credit score.

Easy Application and Approval

As we’ve noted above, the Indigo Platinum card is designed for people with poor credit, and even past financial issues, such as bankruptcies or accounts being sent to collections, won’t prevent you from being approved for this card.

This is great news for those people hoping to improve their credit score. By making on-time payments and paying off your balance each month, you can be on the road to recovery in no time.

Credit Building

The Indigo Platinum card reports to all 3 major credit bureaus each month when your billing statement is generated. The 3 major consumer credit bureaus (TransUnion, Equifax, and Experian) calculate your credit score and good payment habits can help you build credit.

As long as you stay on track with payments, you can qualify for better credit cards with higher credit limits in the future.

Drawbacks of the Indigo Platinum Card

If you’re trying to decide if the Indigo Platinum card is a good card, you should be aware that there are some major drawbacks to this card.

Not only will you not have access to a large credit line and not earn any additional benefits, but you are unable to increase your credit limit over time.

Very Low Credit Limit

The credit limit goes only as high as $300 and is initially lower due to fees. For example, on an account that charges a $99 annual fee, your credit limit might only be $201 for the first month because the issuer assesses setup and maintenance fees.

This low credit limit makes it easy to rack up high credit utilization, which can hurt your credit even as you’re working to improve it. 

Hot Tip: With poor credit, you might be better served by a secured credit card, where the credit limit is generally as high as the amount you can set up as a security deposit.

Annual Fee

The annual fee you pay (or don’t pay) depends entirely on your creditworthiness, so you could qualify for no annual fee. But if you have poor credit, you will likely owe an ongoing annual fee of either $59 or $99. For new cardholders, the $99 annual fee drops to $75 for the first year.

The higher the annual fee, the less appealing this card becomes. Basically, it’s not worth paying a high annual fee for a $300 credit limit.

No Upgrade Opportunities

Many unsecured credit cards offer the ability to increase your credit limit once you’ve built up a good payment history. Since this isn’t an option with this card, you’ll need to pay off your balance, close your account, and open a new card to gain access to additional credit.

Hot Tip: Closing accounts can hurt your credit score, so try to limit account closures.

How to Contact Indigo Platinum Card’s Customer Service

To contact customer service directly, call 866-946-9545.

When you call, you will be asked to enter your card number. If you don’t have a card, wait on the line to be transferred to a person. Customer service representatives are available to help you from 6 a.m. to 6 p.m. PST.

You can also call this number to request a PIN be sent to you via mail to securely access cash at ATMs.

If you prefer to contact by mail:

Genesis FS Card Services
P.O. Box 4477
Beaverton, OR 97076-4477

Alternative Credit Cards (Our Recommendations)

If you’re interested in other card options, especially those that can help rebuild credit, we have a few alternative recommendations.

The Secured Mastercard® from Capital One® doesn’t charge an annual fee and also provides access to a higher credit limit after the first 5 months of on-time payments, with no additional deposits needed. This card does require putting down a security deposit upfront.

Another option is the Platinum Credit Card from Capital One®. The card also offers no annual fee, comes with fraud coverage, and provides access to a higher credit limit after making your first 5 monthly payments on time.

Store cards might also be a good option if you are planning on making a large purchase. Cards for places such as Sam’s Club, Walmart, TJ Maxx, Amazon, and more, are issued by Synchrony Bank.

Store cards typically have no annual fee, come with long 0% financing periods, and usually offer some sort of store rewards, such as 10% off days or free shipping.

Final Thoughts

The Indigo Platinum card will mostly benefit those who have poor credit (or no credit history) and want to improve their credit score. Since your payment history reports to the major credit bureaus each month, you will see results quickly from making timely payments.

However, if you can put a security deposit down or qualify for a store card, other cards will offer access to higher credit limits and don’t charge annual fees. If you can qualify for one of these cards, they might be better options.


The information regarding the Secured Mastercard® from Capital One® was independently collected by Upgraded Points and not provided nor reviewed by the issuer. 


Frequently asked questions

Does Indigo card give credit increases?

No, the Indigo Platinum card doesn’t give credit increases. even with a history of on-time payments. Unfortunately, the maximum credit limit is the same as the initial credit limit — $300.

Can you use Indigo credit card anywhere?

You are able to use your Indigo Platinum card anywhere Mastercard is accepted. This means that this card will be great for both everyday spending as well as when you travel since Mastercard is accepted worldwide.

Can you withdraw money from Indigo card?

You need to request a PIN in order to withdraw money from your Indigo Platinum card. Once you do this, you will be able to withdraw money up to your available credit limit. While this starts at $300, it will be reduced by the amount you have spent on your card throughout the month. Be aware that there is a 5% fee (or $5 if higher) associated with this after your first year.

Does Indigo waive annual fee?

No, the Indigo Platinum card does not waive your annual fee. Depending on your creditworthiness, it may be $0, though! If you have poor credit, it is likely that your annual fee will be set at either $59 or $99. For new cardholders, the $99 annual fee will drop to $75 for the first year.

Christy Rodriguez

About Christy Rodriguez

Christy was born in St. Louis, Missouri, but lived in Texas the majority of her life. Now, work has her living in the Bay Area with her husband and yellow lab. Her first international travel experience was for a summer study abroad program in Italy. After that, she knew that she was destined to travel as much as possible. Luckily, her husband worked at Southwest Airlines, so they were introduced to the exciting world of “non-rev” travel.

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.

Any thoughts or questions? Comment below!

Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. This site does not include all credit card companies or all available credit card offers that are on the market. Click here to see a list of advertisers that we work with.