Norman Y. Mineta San José International Airport [SJC] — Ultimate Terminal Guide

Norman Y Mineta San José International Airport

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Norman Y. Mineta San José International Airport (SJC) served 15.7 million passengers in 2019 and is the second busiest airport in the Bay Area. Located in the heart of the Silicon Valley, SJC is well-connected to San Francisco and Oakland through numerous train services, offering an alternative airport for passengers departing or arriving into the Bay Area.

Southwest Airlines accounts for 50% of the departing and arriving passengers at SJC with 116 peak daily departures, followed by Alaska Airlines as the next busiest airline.

Quick Info

Airport: Norman Y. Mineta San José International Airport (SJC)
Terminals: 2 terminals — A and B
Airport Address: 1701 Airport Blvd., San Jose, CA 95110
Distance From Downtown San José: 4 miles (6.5 km)
Website: flysanjose.com
Phone Number: 408-392-3600
Annual Passengers: Over 15 million
Flight Information: Departures and arrivals info can be found here

Airlines Operating From SJC

Terminal A

Terminal B

SJC Airport Terminals

Norman Y Mineta San José International Airport Map
Norman Y. Mineta San José International Airport Map. Image Credit: Norman Y. Mineta San José International Airport

SJC’s 2 terminals are situated in a long straight line with Terminal A at the north end and Terminal B at the south end. On 1 side of the terminal are the parking garages and terminal access roads, and on the other, the runways.

The airport is easily accessible from US-101 and the Guadalupe Freeway, and the rental car center is located on-airport property, directly across from Terminal B.

Terminal A

Norman Y Mineta San José International Airport Terminal A
Norman Y. Mineta San José International Airport Terminal A. Image Credit: Norman Y. Mineta San José International Airport

Terminal A handles domestic and international flights and processes all of the airport’s international arrivals.

The terminal is split across 2 buildings and 2 levels. The arrivals area and baggage claim are located across Terminal Drive in the same building as the parking garage on the lower level. A cafe, shop, and information counters are also on this level.

The departures building is across Terminal Drive with the ticketing counters on the lower level and the security checkpoint on the upper level. The international arrivals area with customs and immigration is on the lower level.

Flights operate from the terminal’s 17 gates numbered 1-7, 7a, and 8-16, and 2 The Club at SJC lounges can be found near gates A8 and A15.

Terminal B

Norman Y Mineta San José International Airport Terminal B
Norman Y. Mineta San José International Airport Terminal B. Image Credit: Norman Y. Mineta San José International Airport

Terminal B operates domestic flights and international departures (international arrivals are into Terminal A). Ticketing counters and baggage claim are located on the lower level and the security checkpoint is on the upper level.

After clearing security, passengers will arrive into the departures concourse where there are 19 gates numbered B17-B35. A good selection of shops and restaurants can be found in the departures area, and a USO Lounge is located pre-security, between Terminals A and B.

Inter-Terminal Transport

Courtesy shuttle buses loop Terminals A and B, the rental car center, and daily lot 4. Shuttles operate every 7 to 10 minutes.

Security and Customs at SJC

SJC has 2 security checkpoints — 1 located in Terminal A and the other in Terminal B. The Terminal A checkpoint opens at 3:45 a.m. and the Terminal B checkpoint opens at 4 a.m. Both close at the last departure.

TSA PreCheck

There are dedicated TSA PreCheck lanes at the security checkpoints that are open during peak hours.

SJC does not have a TSA Enrollment Center, with the closest located at 1735 N. 1st St., Ste. 104, San Jose, CA 95112-4530.

Global Entry

There are Global Entry kiosks at SJC for passengers who have been approved for expedited clearance. Applicants must apply online and arrange an interview at an Enrollment Center, or participating airports with Enrollment on Arrival.

There’s no Global Entry Enrollment Center at SJC, but passengers can enroll on arrival from 8:30 a.m. to 8 p.m.

Mobile Passport

SJC has dedicated Mobile Passport Control lines for speedier U.S. Customs and Border clearance.

Eligible participants must submit their details on arrival at SJC and obtain an instant receipt that can be presented to a CBP agent, along with your passport.

SJC Airport Lounges

LoungeLocationOpening hours*Day Pass Fee Per Person**
The Club at SJCTerminal A, near gate A8Daily: 5 a.m. – 10 p.m.$40
Terminal A, near gate A15
USO Lounge (active military)Between Terminals A and B, from the sidewalkDaily: 6 a.m. – 10 p.m.N/A

*Hours are subject to change without notice. Lounge access may be restricted at times due to capacity.
**Day Pass for any passenger. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs.

Hot Tip: These personal and business credit cards include complimentary airport lounge access, so you can avoid paying for a lounge day pass at the airport.

Priority Pass

Priority Pass holders can access The Club at SJC with their membership 3 hours before their departure.

Dining and Drinks at SJC

SJC has 30 restaurants, cafes, and fast-food counters. Both terminals have a cafe located outside the secure area, and all others are post-security.

SJC Wi-Fi and Charging Points

Free Wi-Fi is available throughout Terminals A and B, and you can connect by selecting “sjcfreewifi.”

SJC Airport Lost and Found

Passengers will need to submit a lost item form if they lose an item in one of the following locations:

  • Curbside
  • Terminal
  • Parking lot
  • Airport-operated shuttle
  • Security checkpoint

You can visit the lost and found office between Terminals A and B or call the office at 408-392-3559. Office hours are Monday through Friday from 8 a.m. to 5 p.m.

If you lose an item on board an aircraft, you need to contact the relevant airline.

Additional Airport Information

Information Services

Information booths are located in the baggage claim areas of both terminals and are staffed Monday to Saturday from 8 a.m. to 9 p.m. and Sundays from 9 a.m. to 9 p.m.

Children’s Play Area

There are currently no children’s play areas at SJC.

Hot Tip: Want to know which airports are great for kiddos? Explore the most kid-friendly U.S. airports

Baby Facilities

SJC has 5 nursing rooms located near gates 8, 18, 21, 24, and 26.

Traveling With a Pet

While SJC doesn’t rank among the top pet-friendly airports, SJC has 4 pet relief areas located at:

  • Terminal A, north of the ticketing area outside
  • Terminal A, south of the parking garage outside
  • Terminal B, north of the ticketing area outside
  • Between gates 16 and 17 (inside the secure area)

Smoking Areas

Smoking is only permitted in designated areas outside the terminals.

Money

ATMs are located in the baggage claim areas and near gates 6, 10, 13, 15, 19, and 26.

Luggage Storage

There are no luggage storage facilities at SJC.

Important SJC Phone Numbers

Customer Service: 408-392-3600

Parking Services: 408-441-5570

Lost and Found: 408-392-3559

Travel to and From SJC

Transport Options

Train

  • Ace Rail: The Altamont Corridor Express is a commuter service from San Jose to Stockton. Passengers can ride the VTA Airport Flyer bus from the airport to Santa Clara Caltrain Station to pick up services.
  • Amtrak: Services depart from San Jose Diridon Station. To reach the station, take the VTA Airport Flyer bus to the Metro/Airport LRT Station and then the Green Line to San Jose Diridon Station.
  • BART: Services to Oakland and San Francisco depart from the Milpitas BART Transit Center. From the airport, take the VTA Airport Flyer bus to the transit center.
  • Caltrain: This commuter rail service runs along the San Francisco Peninsula from the Santa Clara Caltrain Station. From the airport, take the VTA Airport Flyer bus to the station.

Bus

  • VTA Bus: Route 60 provides free services from the airport to the train stations and transit centers mentioned above, as well as the Winchester Transit Center. A small charge applies for routes to the airport.
  • Greyhound Bus: The Greyhound bus station is 3 miles from the airport and can only be reached by taxi.
  • Scheduled Buses: Buses pick up passengers from stop 4 at the Terminal A ground transportation center and stop 10 directly across from at the Terminal B baggage claim.

Door-to-Door Shuttles

Shuttles are available on a pre-arranged or on-demand basis. On-demand shuttles depart from stop 2 at both terminals and pre-arranged shuttles pick-up at Terminal A, stop 3, and Terminal B, stop 11. The airport recommends these companies.

Limousines

Pre-arranged limousines pick up from the following locations:

  • Terminal A: North and south ends outside of the terminal on the upper level
  • International Arrivals: At the southeast side of lot 2, from stop 3
  • Terminal B: South of Terminal B, from hourly lot 5

Taxi

Taxis are available from stop 2 at Terminal A and stop 1 at Terminal B. Pre-arranged taxis pick up from stop 3 at Terminal A and stop 11 at Terminal B. Taxi fares from the airport are a minimum of $15, including 3 miles of travel and a $1.80 airport fee. The charge is $3 per mile for any subsequent miles.

Rideshare

Rideshare operators Uber, Lyft, and Wingz are authorized to operate from SJC. Vehicles may drop off curbside, and pick up from stop 1 at Terminal A and stops 8 and 9 from Terminal B.

Directions by Car to SJC

Arriving From Downtown San Jose

Take CA-87 N and then exit 8 for Skyport Drive towards Mineta San José Int’l Airport. Turn left onto Skyport Drive and then merge onto Airport Boulevard for access to the terminals.

Arriving From Downtown San Francisco

Take US-101 to exit 389 for Brokaw Road towards First Street. Keep right at the fork and merge onto Airport Parkway. Take a slight right onto Airport Boulevard for access to the terminals.

SJC Airport Parking Information

Norman Y Mineta San José International Airport Parking map
Norman Y. Mineta San José International Airport parking map. Image Credit: Norman Y. Mineta San José International Airport

Economy Lot 1

Economy lot 1 is around half a mile from the terminals, and passengers may ride the courtesy shuttle bus between the parking lot and the terminal. Parking is charged at $18 per day.

Terminal Lots 2 and 3

Terminal lot 2 is directly opposite Terminal A, and lot 3 is opposite Terminal B. Both provide covered and uncovered parking and charge $2 per 20 minutes (for the first day only) and a daily rate of $18.

Hot Tip: Electric vehicle charging stations are located in Terminal lot 2 and hourly lot 5 and are available on a first-come, first-served basis.

Daily Lot 4

The daily lot 4 is located south of the rental car center, and passengers can ride the looping inter-terminal shuttle bus to/from the parking lot. Parking is charged at $2 per 20 minutes (for the first day only) and a daily rate of $30.

Hourly Lot 5

Hourly lot 5 is just south of Terminal B and offers convenient parking within walking distance of the terminal. Parking is charged at $2 per 20 minutes (for the first day only) and a daily rate of $18.

Daily Lot 6

Daily lot 6 provides uncovered parking just beyond the hourly lot 5, but still within walking distance. Parking is charged at $2 per 20 minutes (for the first day only) and a daily rate of $18.

Pick-Up and Drop-Off Parking

SJC has 2 cell phone waiting lots, with 1 located south of Terminal B off Airport Boulevard and the other along Airport Parkway. Visitors may wait with their vehicles for free for up to 30 minutes before proceeding to the curbside pick up area.

Off-Site and Hotel Parking

If you’re looking for the cheapest parking available, then off-site lots and hotels will offer you the best rates. Most of the off-site lots are located 1 to 3 miles away from the airport and operate free airport shuttle buses to and from the terminals.

Daily parking starts from $8.50 when booked with airportparkingreservations.com, which is significantly cheaper than the airport’s daily rate of $18.

Parking for Passengers With Disabilities

Accessible parking spaces are located in the terminal lots 2 and 3, and those displaying an ADA placard are eligible for the economy parking lot daily rate of $18.

Parking Contact Number

General Inquiries: 408-441-5570

Car Rental at SJC Airport

The rental car center is located across from Terminal B, and passengers can walk across the crosswalks from baggage claim. Passengers arriving into Terminal A can ride the terminal shuttle bus to the rental car center.

The following rental companies are available at the rental car center:

Hot Tip: Avoid paying expensive insurance fees directly with the rental agency by registering for a credit card that includes rental insurance as a benefit.

SJC Airport Hotels

Courtyard San Jose Airport
Courtyard San Jose Airport. Image Credit: Marriott

Although there are no hotels on-airport property, there are a lot of choices for accommodation within easy reach of the airport.

HotelAddress and Phone NumberStar RatingDistance From the Airport (Miles)
Courtyard San Jose Airport1727 Technology Dr., San Jose, CA 95110

408-441-6111

30.4
DoubleTree by Hilton San Jose2050 Gateway Pl., San Jose, CA 95110

408-453-4000

40.4
Fairfield Inn and Suites by Marriott San Jose Airport1755 N. 1st St., San Jose, CA 95112

408-453-3133

30.6
Residence Inn by Marriott San Jose Airport10 Skyport Dr., San Jose, CA 95110

408-650-0580

40.6

Motel 6 San Jose Airport

2081 N. 1st St., San Jose, CA 95131

408-436-8180

 2 0.6
SpringHill Suites by Marriott San Jose Airport10 Skyport Dr., San Jose, CA 95110

408-650-0590

 30.6
Hyatt Place San Jose Airport82 Karina Ct., San Jose, CA 95131

669-342-0007

 3 0.7
Hyatt House San Jose Airport2105 N. 1st St., San Jose, CA 95131

669-342-0011

 30.7
Extended Stay America – San Jose – Downtown1560 N. 1st St., San Jose, CA 95112

408-573-0648

 2 0.7
Holiday Inn Express & Suites – San Jose Airport2080 N. 1st St., San Jose, CA 95131

408-392-0111

 3 0.8
Extended Stay America – San Jose – Airport55 E. Brokaw Rd., San Jose, CA 95112

408-453-3000

 2 0.8
Hampton Inn & Suites San Jose Airport2088 N. 1st St., San Jose, CA 95131

408-392-0993

 3 0.8
Comfort Suites San Jose Airport1510 N. 1st St., San Jose, CA 95112

408-392-9009

 3 0.8
Staybridge Suites San Jose1602 Crane Ct., San Jose, CA 95112

408-436-1600

 30.9
Four Points by Sheraton San Jose Airport1471 N. 4th St., San Jose, CA 95112

408-452-0200

 3 0.9
Holiday Inn San Jose-Silicon Valley1350 N. 1st St., San Jose, CA 95112

408-453-6200

 4 0.9
Hilton Garden Inn San Jose Airport, Ca101 E. Gish Rd., San Jose, CA 95112

800-445-8667

 Undisclosed 0.9
Wyndham Garden San Jose Airport1355 N. 4th St., San Jose, CA 95112

408-453-5340

 3 1.1
Candlewood Suites Silicon Valley/San Jose481 El Camino Real, Santa Clara, CA 95050

408-241-9305

 2 1.1
Country Inn & Suites by Radisson, San Jose International Airport, CA1350 N. 4th St., San Jose, CA 95112

408-467-1789

 3 1.1
Pavilion Inn1280 N. 4th St., San Jose, CA 95112

408-437-9100

 Undisclosed 1.2
La Quinta by Wyndham San Jose Airport2585 Seaboard Ave., San Jose, CA 95131

408-435-8800

 3 1.2
SureStay Plus by Best Western Santa Clara Silicon Valley859 El Camino Real, Santa Clara, CA 95050

408-244-2840

 3 1.3

Homewood Suites by Hilton San Jose Airport-Silicon Valley

10 W. Trimble Rd., San Jose, CA 95131

408-428-9900

 3 1.4
Hotel Rose Garden1860 The Alameda, San Jose, CA 95126

408-293-9361

21.8
Best Western University Inn Santa Clara1655 El Camino Real, Santa Clara, CA 95050

408-244-8313

31.3
Holiday Inn Express & Suites Santa Clara1700 El Camino Real, Santa Clara, CA 95050

408-554-9200

31.9
Quality Inn San Jose875 N. 13th St., San Jose, CA 95112

408-287-9380

21.9
Hyatt House Santa Clara3915 Rivermark Plaza, Santa Clara, CA 95054

408-486-0800

32.3
Biltmore Hotel & Suites2151 Laurelwood Rd., Santa Clara, CA 95054

408-988-8411

32.4
Element Santa Clara1950 Wyatt Dr., Santa Clara, CA 95054

408-809-3838

32.5

Top 3 Hotel Stays Using Points

HotelAddress and Phone NumberStar RatingDistance From the Airport (Miles)Loyalty ProgramRedemption Cost
DoubleTree by Hilton San Jose2050 Gateway Pl., San Jose, CA 95110

408-453-4000

40.4Hilton Honors33,000 to 60,000 Hilton Honors points
Residence Inn by Marriott San Jose Airport10 Skyport Dr., San Jose, CA 95110

408-650-0580

40.6Marriott Bonvoy30,000 to 40,000 Marriott points
Hyatt House San Jose Airport2105 N. 1st St., San Jose, CA 95131

669-342-0011

 30.7World of Hyatt12,000 World of Hyatt points

The DoubleTree by Hilton San Jose is just 5 minutes from the SJC airport thanks to their complimentary airport shuttle, available to all guests. The hotel also offers an outdoor pool, fitness center, on-site restaurant, and an executive lounge for Hilton Diamond members.

Hilton does not publish an award chart, so award nights can vary greatly between 33,000 to 60,000 points per night. Nights tend to be much cheaper during the weekend when there are fewer business travelers.

Located both near the SJC airport and in the heart of Silicon Valley, the Residence Inn by Marriott San Jose Airport boasts all the amenities you’ll need for a comfortable stay. Rooms come with a fully equipped kitchen and complimentary grocery delivery service so you can cook your favorite meals during your stay.

The hotel also offers free hot breakfast every morning, along with a fitness center, outdoor pool, and complimentary airport shuttle. As a Category 5 Marriott property, award nights start at 30,000 points on off-peak nights, 35,000 points on standard nights, and 40,000 points on peak nights.

The Hyatt House San Jose Airport offers a comfortable, no-frills stay for those who need to stay near the airport. Hyatt House offers pet-friendly rooms, a complimentary airport shuttle, a fitness center, and an omelet bar each morning. Those looking to use their World of Hyatt points for an award stay can do so for just 12,000 points per night.

Hot Tip: If you’re looking to top off your points to stay at any of these options, see our guides on the best ways to earn more Hilton Honors pointsWorld of Hyatt points, or Marriott points.

Final Thoughts

With a 28% increase in passenger traffic over the last 3 years, SJC is developing a long-term plan to increase capacity. By 2027, SJC is forecasting to handle 22.5 million passengers, and the current plans cover increased parking and departure gates (in addition to the interim gate facility that opened in 2019).

SJC is an easy airport to navigate with 2 terminals that are connected inside the secure area. With the car rental center and many of the parking lots within walking distance of the terminal, everything is conveniently located on airport property.


Frequently asked questions

Which terminal is Southwest Airlines at SJC?

Southwest Airlines operates from Terminal B at Norman Y. Mineta San José International Airport.

Are Terminals A and B connected at SJC?

Terminals A and B are connected inside the secure area, so passengers can connect between flights without having to re-clear security, providing they are not arriving on an international flight or need to collect luggage in between.

What does the C stand for in SJC Airport?

The airport code for Norman Y. Mineta San José International Airport is SJC and the C stands for California.

What airlines fly into San Jose?

The following airlines operate out of Norman Y. Mineta San José International Airport:

Terminal A

Terminal B

How many terminals does San Jose Airport have?

Norman Y. Mineta San José International Airport has 2 terminals — Terminals A and B.

Can you sleep at San Jose Airport?

Passengers are permitted to spend the night at Norman Y. Mineta San José International Airport. There are no designated sleeping areas, but passengers may remain in the secure area.

How early do I need to arrive at SJC?

Passengers are advised to arrive at least 2 hours before a domestic flight and 3 hours before an international flight to allow time to check-in, clear security, and walk to the gate.

Amar Hussain

About Amar Hussain

Amar was born and raised in England, UK, embarked on an 11 country round the world gap year after graduation and then became well and truly hooked. The first gap year inspired a second which ended up being a 23 country down-the-world trip from Canada to Antarctica. Since then Amar has endeavored to turn his gap year into a ‘gap life’ and has spent the last 10 years traveling the 7 continents.

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