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According to the Pew Research Center, 97% of the U.S. population owns a cell phone and 85% own a smartphone. Purchasing a mobile phone can also be a major expense, so having coverage if you should accidentally damage your phone or have it stolen could provide a welcome economic benefit.
Several credit cards come with complimentary cell phone protection, including American Express, one of the world’s largest card issuers. While coverage is reserved for its more premium cards, you’ll still find over a dozen cards that offer the coverage.
Today we’re going to look closely at how Amex cell phone protection works, how to activate and utilize the coverage, and which Amex cards offer this complementary protection.
Let’s begin.
Amex Cards With Cell Phone Protection — Overview
Before we get into the details of how Amex cell phone protection works and look at specific card options, here’s an overview of which cards have the protection and a summary of the coverage you can expect.
Amex Personal Cards That Offer Cell Phone Protection
Coverage Details
The American Express Platinum Card® Exclusively for Schwab*
Centurion Card® from American Express*
Delta SkyMiles® Platinum American Express Card
Delta SkyMiles® Reserve American Express Card
Marriott Bonvoy Brilliant® American Express® Card
The Platinum Card® from American Express
The Platinum Card® from American Express Exclusively for Ameriprise Financial*
The Platinum Card® from American Express Exclusively for Goldman Sachs*
The Platinum Card® from American Express Exclusively for Morgan Stanley*
$800 per claim, a limit 2 claims per card account each 12-month period, and a $50 deductible applied to each claim
Amex Business Cards That Offer Cell Phone Protection
Coverage Details
Business Centurion® Card from American Express*
The Business Platinum Card® from American Express
The Corporate Centurion® Card from American Express*
Corporate Platinum Card®*
Delta SkyMiles® Platinum Business American Express Card
Delta SkyMiles® Reserve Business American Express Card
$800 per claim, a limit 2 claims per card account each 12-month period, and a $50 deductible applied to each claim
Bottom Line: You’ll find complimentary Amex cell phone protection coverage on a over dozen premium American Express cards. As mentioned in the section above, you may receive up to $800 per claim and each claim is subject to a $50 deductible, with a limit of 2 claims per eligible card account in each 12-month period.
*All information about these cards have been collected independently by Upgraded Points.
How Amex Cell Phone Protection Works
Paying your monthly cell phone bill with your card is the first step to activating coverage. Image Credit: cottonbro via Pexels
While cell phone protection is automatically included on your eligible card, some requirements need to be met before coverage kicks in, only certain losses are covered, and specific exclusions apply.
How To Activate the Coverage
To receive coverage, you must meet certain requirements. Here’s how coverage activation is triggered and how you receive ongoing coverage:
Charge your monthly cell phone bill to your eligible card
Coverage begins on the first day of the month following the initial cell phone bill payment made with your card
If you do not pay your cell phone bill in any given month, your coverage is suspended effective the first day of the following month. Your coverage will be reinstated on the first day of the month following any subsequent cell phone bill payment.
Eligible cell phones include those associated with the primary phone line of the cardmember and any additional or supplemental lines listed on the monthly bill and paid for with the eligible card.
Also, based on our conversation with Amex, authorized users are eligible for the cell phone protection benefit.
What’s Covered
You’ll have coverage for the following losses:
Theft of the Cell Phone — A police report must be filed within 48 hours
Damage to the Cell Phone — Accidental damage is included, and Amex does clarify specifically that a cracked screen is covered
You can expect to receive reimbursement for the cost to repair or replace a stolen or damaged eligible cell phone up to the coverage limits.
Cell Phone Coverage Limits
You may receive up to $800 per claim. Each claim is subject to a $50 deductible, with a limit of 2 claims per eligible card account in each 12-month period.
What’s Not Covered
As with all insurance, there are exclusions to coverage. Here is an overview of the list of losses that won’t be covered under Amex’s cell phone protection:
Cellular wireless accessories, except for the manufacturer’s battery and antenna
Cellular wireless telephones that are for resale, professional, or commercial use (consumer cards only)
Lost cell phones or mysterious disappearance
Cell phones that are under the control of a common carrier, such as an airline or delivery service
Rented, leased, prepaid, or borrowed cell phones
Cosmetic damage that does not impair the phone’s ability to make or receive calls
Intentional or illegal acts, normal wear and tear, vermin damage, or confiscation
Replacement cell phones purchased from other than the cellular provider’s retail/internet store or designated agent having the authorization to activate the phone
Losses under warranty or covered by other insurance
Taxes and delivery/transportation fees
Keep in mind that this list of exclusions is abbreviated, and some additional terms and conditions will apply. You can find complete descriptions in your card’s specific guide to benefits.
Bottom Line: To activate Amex cell phone protection, you must pay your monthly wireless bill with your eligible card. The coverage begins the first day of the month after you pay your first wireless bill. Coverage is up to $800 per claim for damage and theft, a maximum of 2 claims per 12-month period, and each claim has a $50 deductible. Terms and conditions apply.
How To File a Claim
Filing a claim and submitting documentation promptly is critical to getting your claim processed efficiently. Image Credit: Kelly Sikkema via Unsplash
If you have a covered loss, you’ll need to report the claim as soon as possible, gather and submit supporting documentation, and meet certain deadlines for your claim to be handled effectively.
The first step is to report the claim by calling 833-784-1467 as soon as possible, but no later than 90 days after the incident. You will then be provided the needed forms to submit for your claim to be processed.
You could be asked to submit the following:
A copy of your card statement showing that the payment for your cell phone bill was paid for the previous month with your eligible card
A copy of your cell phone provider’s bill
Copy of your receipt for the purchase of your cell phone or other documentation that links the phone number on the bill to your phone
A copy of any other insurance that would apply, a copy of a claim report from your home or auto insurance, or declaration pages showing policy deductibles
If the claim is for theft, you will need to submit the police report
For a damage claim, a repair estimate and photos of the damage
Any other requested supporting documentation
You will have 120 days from the date of loss to submit the required information.
Amex Personal Cards That Offer Cell Phone Protection
Amex offers cell phone protection on its most premium cards. Let’s look at our favorite personal consumer cards that offer this complimentary coverage.
The rating for this card has been determined by our own industryexperts who know the in's and out's of credit card products. Bonuses, rewards as well as ratesand fees are all taken into account. Compensation from the issuer does not affect our rating.We only recommend products we either use ourselves or endorse.
This card is undoubtedly the #1 card for luxury travel benefits. From the best lounge access (of any card) to statement credits, to complimentary elite status, you can’t go wrong.
This card is undoubtedly the #1 card for luxury travel benefits. From the best lounge access (of any card) to statement credits, to complimentary elite status, you can’t go wrong.
Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on the Card in your first 6 months of Card Membership.
80,000 points
$1,760
$695
See Pay Over Time APR
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent (670-850)
When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than The Platinum Card® from American Express.
Make no mistake — the Amex Platinum card is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access, hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.
Pros
The best airport lounge access out of any card (by far) — enjoy access to over 1,400 worldwide lounges, including the luxurious Amex Centurion Lounges,Priority Pass lounges, Plaza Premium Lounges, and many more!
5x points per $1 spent on flights purchased directly with the airline or with American Express Travel (up to $500,000 per year)
5x points per $1 spent on prepaid hotels booked with American Express Travel
Annual and monthly statement credits upon enrollment (airline credit, Uber Cash credit, Saks Fifth Avenue credit, streaming credit, prepaid hotel credit on eligible stays, Walmart+ credit, CLEAR credit, and Equinox credit)
TSA PreCheck or Global Entry credit
Access to American Express Fine Hotels and Resorts
Airline credit does not cover airfare (only incidentals like checked bags)
Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card®, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
$200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®. The Hotel Collection requires a minimum two-night stay.
$240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, SiriusXM, and The Wall Street Journal. Enrollment required.
$155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership (subject to auto-renewal) with a statement credit after you pay for Walmart+ each month with your Platinum Card®. Cost includes $12.95 plus applicable local sales tax. Plus Up Benefits are excluded.
$200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card®.
$200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only.
$300 Equinox Credit: Get up to $300 back in statement credits per calendar year on an Equinox membership, or an Equinox club membership (subject to auto-renewal) when you pay with your Platinum Card®. Enrollment required. Visit https://platinum.equinox.com/ to enroll.
$189 CLEAR® Plus Credit: Breeze through security with CLEAR Plus at 100+ airports, stadiums, and entertainment venues nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Platinum Card®. Learn more.
$100 Global Entry Credit: Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card®. Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card®. That's up to $50 in statement credits semi-annually. Enrollment required.
$300 SoulCycle At-Home Bike Credit: Get a $300 statement credit for the purchase of a SoulCycle at-home bike with your Platinum Card®. An Equinox+ subscription is required to purchase a SoulCycle at-home bike and access SoulCycle content. Must charge full price of bike in one transaction. Shipping available in the contiguous U.S. only. Enrollment Required.
Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card® to your Resy profile.
The rating for this card has been determined by our own industryexperts who know the in's and out's of credit card products. Bonuses, rewards as well as ratesand fees are all taken into account. Compensation from the issuer does not affect our rating.We only recommend products we either use ourselves or endorse.
Delta loyalists will love the fast track to Delta elite status, lounge access, baggage benefits, and upgrade priority with the Delta Reserve card.
Delta loyalists will love the fast track to Delta elite status, lounge access, baggage benefits, and upgrade priority with the Delta Reserve card.
Earn 60,000 bonus miles after you spend $5,000 in purchases on your new Card in your first 6 months.
60,000 miles
$720
$550
20.99%-29.99% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent (670-850)
The Delta SkyMiles® Reserve American Express Card is a stellar option for frequent travelers who always fly with Delta thanks to its lounge access, status boost, annual companion certificate, and many other great benefits.
Here is a full look at everything the Delta Reserve card can offer to you to help you decide whether the card deserves a place in your wallet.
Pros
New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
3x SkyMiles per $1 on Delta purchases
1x SkyMile per $1 on all other purchases
Complimentary Delta Sky Club and Amex Centurion Lounge access when flying Delta. Effective 2/1/25, Reserve Card Members will receive 10 Visits per year to the Delta Sky Club; to earn an unlimited number of Visits each year starting on 2/1/25, the total eligible purchases on the Card must equal $75,000 or more between 1/1/24 and 12/31/24, and each calendar year thereafter.
Delta Status Boost
Medallion Qualification Dollar (MQD) Waiver
Annual Companion Certificate
Access to Complimentary Upgrades and Upgrade Priority
Free checked bags
20% back on inflight purchases
Global Entry or TSA PreCheck application fee statement credit
Earn 60,000 bonus miles after you spend $5,000 in purchases on your new Card in your first 6 months.
Enjoy Delta Sky Club® access at no cost and bring up to two guests or immediate family at a rate of $50 per person per visit. Effective 2/1/25, Reserve Card Members will receive 10 Visits per year to the Delta Sky Club; to earn an unlimited number of Visits each year starting on 2/1/25, the total eligible purchases on the Card must equal $75,000 or more between 1/1/24 and 12/31/24, and each calendar year thereafter.
Enjoy complimentary access to The Centurion® Lounge when you book a Delta flight with your Reserve Card.
With Status Boost®, earn 15,000 Medallion Qualification Miles (MQMs) after you spend $30,000 in purchases on your Card through 12/31/23, up to four times per year getting you closer to Medallion Status. MQMs are used to determine Medallion Status and are different from the miles you earn towards flights. Effective 1/1/24, this benefit will no longer be available, and there will be a new way to earn toward Medallion Status with the Card. Learn more at delta.com/skymilesprogramchanges.
Eligible Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
Receive a domestic First Class, Delta Comfort+® or domestic Main Cabin round trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
Fee Credit for Global Entry or TSA PreCheck® after you apply through any Official Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
Enjoy your first checked bag free on Delta flights.
The rating for this card has been determined by our own industryexperts who know the in's and out's of credit card products. Bonuses, rewards as well as ratesand fees are all taken into account. Compensation from the issuer does not affect our rating.We only recommend products we either use ourselves or endorse.
Frequent Delta travelers will enjoy this card's bonus categories, benefits, and ability to reach higher levels of elite status.
Frequent Delta travelers will enjoy this card's bonus categories, benefits, and ability to reach higher levels of elite status.
Earn 50,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 6 months.
50,000 bonus miles
$600
$250
20.99%-29.99% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Good to Excellent (670-850)
The Delta SkyMiles® Platinum American Express Card can be a great option for those seeking additional ways to obtain a higher level of status — or to maintain their current status — with the airline.
A key feature of this card is the ability to earn bonus Medallion Qualification Miles (MQMs) that are essential for earning Delta status. This could help you get closer to earning free flights and other valuable rewards.
Pros
New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
3x SkyMiles per $1 spent on Delta purchases
3x SkyMiles per $1 spent on purchases made directly with hotels
2x SkyMiles per $1 spent at restaurants and U.S. supermarkets
1x SkyMile per $1 spent on all other purchases
Annual companion certificate
Complimentary checked bags
Global Entry or TSA PreCheck application fee statement credit
20% back on inflight purchases
Delta Status Boost
Discount on Delta Sky Club visits (Effective 1/1/24, this benefit will no longer be available)
Earn 50,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 6 months.
Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
Earn 3X Miles on Delta purchases and purchases made directly with hotels.
Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
Earn 1X Miles on all other eligible purchases.
Get access to Delta Sky Club® at a rate of $50 per person per visit for you and up to two guests or immediate family when traveling on a Delta flight from now until 12/31/23. Effective 1/1/24, this benefit will no longer be available.
Fee Credit for Global Entry or TSA PreCheck® after you apply through any Official Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
Earn 10,000 Medallion® Qualification Miles (MQMs) after you spend $25,000 in purchases on your Delta Platinum Card, up to two times through 12/31/23. Effective 1/1/24, this benefit will no longer be available, and there will be a new way to earn toward Medallion Status with the Card. Learn more at delta.com/skymilesprogramchanges.
The rating for this card has been determined by our own industryexperts who know the in's and out's of credit card products. Bonuses, rewards as well as ratesand fees are all taken into account. Compensation from the issuer does not affect our rating.We only recommend products we either use ourselves or endorse.
A premium card for Marriott fans who want perks like an annual statement credit and Free Night Award, plus a fast track to Marriott elite status.
A premium card for Marriott fans who want perks like an annual statement credit and Free Night Award, plus a fast track to Marriott elite status.
Earn two 85K Free Night Awards after you spend $6,000 in purchases on the Card in your first 6 months.
Two 85K Free Night Awards
$1,190
$650
20.99%-29.99% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
Earn two 85K Free Night Awards after you spend $6,000 in purchases on the Card in your first 6 months. Each award can be used for one night (redemption level at or under 85,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. Card Members could enjoy a value of up to $1,200 when redeeming each reward. Certain hotels have resort fees. Offer ends 11/1/2023.
$300 Brilliant Dining Credit: Each calendar year, get up to $300 (up to $25 per month) for eligible purchases made on the Marriott Bonvoy Brilliant Card at restaurants worldwide.
With Marriott Bonvoy Platinum Elite status, you can receive room upgrades, including enhanced views or suites, when available at select properties and booked with a Qualifying Rate.
Earn 6X Marriott Bonvoy points for each dollar of eligible purchases at hotels participating in Marriott Bonvoy®. 3X points at restaurants worldwide and on flights booked directly with airlines. 2X points on all other eligible purchases.
Marriott Brilliant Free Night Award: Receive 1 Free Night Award every year after your Card renewal month. Award can be used for one night (redemption level at or under 85,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy®. Certain hotels have resort fees.
Each calendar year after spending $60,000 on eligible purchases on your Marriott Bonvoy Brilliant® American Express® Card, you will be eligible to select an Earned Choice Award benefit. You can only earn one Earned Choice Award per calendar year. See https://www.choice-benefit.marriott.com/brilliant for Award options.
$100 Marriott Bonvoy Property Credit: Enjoy your stay. Receive up to a $100 property credit for qualifying charges at The Ritz-Carlton® or St. Regis® when you book direct using a special rate for a two-night minimum stay using your Card.
Fee Credit for Global Entry or TSA PreCheck®: Receive either a statement credit every 4 years after you apply for Global Entry ($100) or a statement credit every 4.5 years after you apply for a five-year membership for TSA PreCheck® (up to $85 through a TSA PreCheck official enrollment provider) and pay the application fee with your Marriott Bonvoy Brilliant® American Express® Card. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
Each calendar year with your Marriott Bonvoy Brilliant® American Express® Card you can receive 25 Elite Night Credits toward the next level of Marriott Bonvoy® Elite status. Limitations apply per Marriott Bonvoy® member account. Benefit is not exclusive to Cards offered by American Express. Terms apply.
Enroll in Priority Pass™ Select, which offers unlimited access to over 1,200 lounges in over 130 countries, regardless of which carrier or class you are flying. This allows you to relax before or between flights. You can enjoy snacks, drinks, and internet access in a quiet, comfortable location.
No Foreign Transaction Fees on international purchases.
With Cell Phone Protection, you can be reimbursed, the lesser of, your repair or replacement costs following damage, such as a cracked screen, or theft for a maximum of $800 per claim when your cell phone line is listed on a wireless bill and the prior month's wireless bill was paid by an Eligible Card Account. A $50 deductible will apply to each approved claim with a limit of 2 approved claims per 12-month period. Additional terms and conditions apply. Coverage is provided by New Hampshire Insurance Company, an AIG Company.
Amex Business Cards That Offer Cell Phone Protection
While Amex consumer cards exclude cellular wireless telephones that are for resale, professional, or commercial use, these exclusions do not apply to the cell phone protection on Amex business credit cards.
Here are just a few popular Amex business cards offering this expanded coverage:
The rating for this card has been determined by our own industryexperts who know the in's and out's of credit card products. Bonuses, rewards as well as ratesand fees are all taken into account. Compensation from the issuer does not affect our rating.We only recommend products we either use ourselves or endorse.
This card is ideal for business travelers who enjoy luxury travel and are looking for a card loaded with benefits!
This card is ideal for business travelers who enjoy luxury travel and are looking for a card loaded with benefits!
Earn 120,000 Membership Rewards® points after you spend $15,000 on eligible purchases with your Card within the first 3 months of Card Membership.
120,000 points
$2,640
$695
19.49% - 27.49% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
When you factor in the large number of perks that the card offers like the best airport lounge access at over 1,400 lounges, along with tons of annual credits, it’s easy to see why this card can is a top option for frequent traveling business owners.
5x Membership Rewards points per $1 on flights and prepaid hotels at Amex Travel
Up to $200 annual airline fee credit on your selected qualifying airline
Statement credits on select purchases with your card
35% airline bonus when using Pay With Points (up to 1,000,000 bonus points per calendar year)
Access to over 1,400 worldwide airport lounges as part of the American Express Global Lounge Collection
Global Entry or TSA PreCheck application fee credit
Get 50% more Membership Rewards points (1.5 points per $1) on eligible purchases in key business categories, as well as on purchases of $5,000 or more (cap applies)
Airline fee credit does not cover airfare, only incidentals like checked bags
Welcome Offer: Earn 120,000 Membership Rewards® points after you spend $15,000 on eligible purchases with your Card within the first 3 months of Card Membership.
5X Membership Rewards® points on flights and prepaid hotels on AmexTravel.com, and 1X points for each dollar you spend on eligible purchases.
Earn 1.5X points (that’s an extra half point per dollar) on each eligible purchase at US construction material, hardware suppliers, electronic goods retailers, and software & cloud system providers, and shipping providers, as well as on purchases of $5,000 or more everywhere else, on up to $2 million of these purchases per calendar year.
Unlock over $1,000 in annual statement credits on a curation of business purchases, including select purchases made with Dell Technologies, Indeed, Adobe, and U.S. wireless service providers.
$200 Airline Fee Credit: Get up to $200 in statement credits per calendar year for incidental fees charged by your one selected, qualifying airline to your Card.
$189 CLEAR® Plus Credit: Use your card and get up to $189 in statement credits per calendar year on your CLEAR® Plus Membership (subject to auto-renewal) when you use your Business Platinum Card®.
The American Express Global Lounge Collection® can provide an escape at the airport. With complimentary access to more than 1,400 airport lounges across 140 countries and counting, you have more airport lounge options than any other credit card issuer on the market as of 03/2023.
With a generous welcome bonus, elevated earnings on everyday business expenses (first 3 months after card approval), statement credits for specific purchases, and a 35% rebate when purchasing flights with points, you’ll find plenty of value for your business with the Amex Business Platinum card.
Hot Tip: Enroll your Amex Business Platinum card via the benefits section of your online card account and receive up to $10 each month, up to $120 each year, when you make purchases from a U.S. wireless provider with your card.
Delta SkyMiles® Reserve Business American Express Card
The rating for this card has been determined by our own industryexperts who know the in's and out's of credit card products. Bonuses, rewards as well as ratesand fees are all taken into account. Compensation from the issuer does not affect our rating.We only recommend products we either use ourselves or endorse.
Receive priority boarding, complimentary access to Delta Sky Club and Centurion Lounges, concierge support, and an annual companion certificate.
Receive priority boarding, complimentary access to Delta Sky Club and Centurion Lounges, concierge support, and an annual companion certificate.
Limited Time Offer: Earn 100,000 Bonus Miles after spending $12,000 in purchases on your new Card in your first 6 months of Card Membership. Plus, earn an additional 10,000 Bonus Miles after you make an eligible Delta purchase with your new Card within your first 6 months. Offer Ends 10/25/2023.
Up to 110,000 miles
$1,320
$550
20.99% - 29.99% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
While the annual fee may be steep, the card comes loaded with perks and benefits that all frequent Delta flyers are sure to love. Let’s take a look at what makes the card unique, and why it may be a great fit for your wallet.
Pros
Save 15% On Award Travel With TakeOff 15. Not applicable to partner-operated flights or to taxes and fees.
Complimentary Delta Sky Club access when flying Delta and 2 Delta Sky Club 1-time guest passes (through February 1, 2025)
Complimentary Amex Centurion Lounge access when flying Delta
Access to complimentary flight upgrades
Cons
High annual fee
Does not earn many miles for purchases outside of Delta spend
Rewards are not transferable
Limited Time Offer: Earn 100,000 Bonus Miles after spending $12,000 in purchases on your new Card in your first 6 months of Card Membership. Plus, earn an additional 10,000 Bonus Miles after you make an eligible Delta purchase with your new Card within your first 6 months. Offer Ends 10/25/2023.
Save 15% On Award Travel With TakeOff 15. Card Members now enjoy savings on Delta flights. Not applicable to partner-operated flights or to taxes and fees.
With complimentary access into Delta Sky Club®, you can relax before your Delta flight, or find downtime between connections.* You’ll also receive two Delta Sky Club One-Time Guest Passes each year so you can share the experience with others when you’re traveling together. *Effective 2/1/25, Reserve Card Members will receive 10 Visits per year to the Delta Sky Club; to earn an unlimited number of Visits each year starting on 2/1/25, the total eligible purchases on the Card must equal $75,000 or more between 1/1/24 and 12/31/24, and each calendar year thereafter.
When you purchase a Delta flight with your Delta SkyMiles Reserve Card, you will receive complimentary access to The Centurion® Lounge or Escape Lounge – The Centurion® Studio Partner.
After you spend $150,000 on your Card in a calendar year, you earn 1.5 miles per dollar (that’s an extra half mile per dollar) on eligible purchases the rest of the year. If your purchase qualifies for a category that has a higher mileage accelerator, only the higher accelerator will apply (ex. you would earn 3X miles on purchases made directly with Delta instead of 1.5X).
Enjoy 3x miles per dollar on Delta purchases.
With Status Boost®, earn 15,000 Medallion Qualification Miles (MQMs) after you spend $30,000 in purchases on your Card through 12/31/23, up to four times per year getting you closer to Medallion Status.* MQMs are used to determine Medallion Status and are different from the miles you earn towards flights.*Effective 1/1/24, this benefit will no longer be available, and there will be a new way to earn toward Medallion Status with the Card. Learn more.
Delta flyers who have the Delta Reserve Business card will like the lounge benefits, an annual companion flight certificate, Delta elite-style flight benefits, and a faster path to earning Delta elite status. Additionally, just having the card elevates your chances for complimentary flight upgrades.
Delta SkyMiles® Platinum Business American Express Card
The rating for this card has been determined by our own industryexperts who know the in's and out's of credit card products. Bonuses, rewards as well as ratesand fees are all taken into account. Compensation from the issuer does not affect our rating.We only recommend products we either use ourselves or endorse.
Between great perks and the potential to earn plenty of SkyMiles, this card is a must-have for frequent Delta travelers.
Between great perks and the potential to earn plenty of SkyMiles, this card is a must-have for frequent Delta travelers.
Limited Time Offer: Earn 90,000 Bonus Miles after you spend $8,000 in purchases on your new Card in your first 6 months. Plus, earn an additional 10,000 Bonus Miles after you make an eligible Delta purchase with your new Card within your first 6 months. Offer Ends 10/25/23.
Up to 100,000 miles
$1,200
$250
20.99% - 29.99% Variable
Upgraded Points credit ranges are a variation of FICO®Score 8, one of many types of credit scores lenders may use when considering your credit cardapplication.
You like knowing you’re earning double the SkyMiles for purchases with Delta; benefits like no foreign transaction fees, priority boarding, and a free checked bag each flight only sweeten the deal.
Plus, you can redeem your SkyMiles for travel on Delta and its partner airlines, saving you money. It’s a no-brainer!
Pros
Save 15% On Award Travel With TakeOff 15. Not applicable to partner-operated flights or to taxes and fees.
3x SkyMiles per $1 spent on Delta and hotel purchases
1.5x SkyMiles per $1 spent on purchases of $5,000 or more, up to 50,000 additional SkyMiles per calendar year
1x SkyMile per $1 on all other purchases
Main Cabin 1 Priority Boarding
Earn 10,000 Medallion® Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to 2x per year getting you closer to Medallion Status. MQMs are used to determine Medallion Status and are different from the Miles you earn towards flights. Effective 1/1/24, this benefit will no longer be available
First checked bag free
Annual companion certificate
20% discount on inflight purchases
Reduced Delta Sky Club visit rate. Effective 1/1/24, this benefit will no longer be available
Global Entry or TSA PreCheck application fee statement credit
Trip delay insurance
Baggage insurance
Rental car insurance
Purchase protection and extended warranty coverage
Limited Time Offer: Earn 90,000 Bonus Miles after you spend $8,000 in purchases on your new Card in your first 6 months of Card Membership. Plus, earn an additional 10,000 Bonus Miles after you make an eligible Delta purchase with your new Card within your first 6 months. Offer Ends 10/25/23.
Delta SkyMiles® Platinum Business American Express Card Members save 15% when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
You can receive a domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
Earn more miles on big purchases with 1.5 miles per dollar on single eligible purchases of $5,000 or more (that’s an extra half mile per dollar), up to 50,000 additional miles per Calendar year. If your purchase qualifies for a category that has a higher mileage accelerator, only the higher accelerator will apply (ex. you would earn 3X miles on purchases made directly with Delta and hotels instead of 1.5X).
Delta Sky Club® Access – Get access to Delta Sky Club® at a rate of $50 per person per visit for you and up to two guests or immediate family while flying together on Delta. Effective 1/1/24, this benefit will no longer be available.
With Status Boost®, earn 10,000 Medallion® Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to 2x per year getting you closer to Medallion Status. MQMs are used to determine Medallion Status and are different from the miles you earn towards flights. Effective 1/1/24, this benefit will no longer be available, and there will be a new way to earn toward Medallion Status with the Card. Learn more at delta.com/skymilesprogramchanges.
As with any Delta-branded card, you’ll earn more when spending on Delta and receive flight benefits such as priority boarding, a free checked bag, and discounts for onboard food and beverage. The Delta Platinum Business card also offers faster elite qualification for spending on the card.
While short-term in the length of coverage or having a limited application, you will find additional protection for your cell phone offered on all of the Amex cards in this article.
Purchase Protection — Pay for your eligible item with your card and receive coverage for damage and theft for 90 days from the date of purchase. Coverage is limited to $10,000 per incident, $50,000 per card.
Extended Warranty — Eligible items purchased with your card that have manufacturer’s warranties of 5 years or less may receive 1 additional year of coverage. Coverage is limited to $10,000 per incident, $50,000 per card.
Bottom Line: While the level of coverage varies, you’ll find purchase protection and extended warranty coverages on every American Express card.
Final Thoughts
Amex has stepped up to the plate with a respectable and competitive cell phone protection offering on its premium cards of up to $1,600 per year in potential benefits.
Cell phone damage is common, and having this additional coverage can be a real economic benefit should you need to use it. Remember, however, that with many premium Amex cards, you’ll generally be earning 1x rewards when paying your cell phone bill. Be sure to monitor your Amex Offers for additional earning offers.
For the cell phone protection benefit of The Platinum Card® from American Express, Delta SkyMiles® Reserve American Express Card, Delta SkyMiles® Platinum American Express Card, Marriott Bonvoy Brilliant® American Express® Card, The Business Platinum Card® from American Express, Delta SkyMiles® Reserve Business American Express Card, Delta SkyMiles® Platinum Business American Express Card, The American Express Platinum Card® Exclusively for Schwab, Business Centurion® Card from American Express, Centurion Card® from American Express, The Corporate Centurion® Card from American Express, Corporate Platinum Card®, The Platinum Card® from American Express Exclusively for Ameriprise Financial, The Platinum Card® from American Express Exclusively for Goldman Sachs, and The Platinum Card® from American Express Exclusively for Morgan Stanley, coverage for a stolen or damaged eligible cellular wireless telephone is subject to the terms, conditions, exclusions, and limits of liability of this benefit. The maximum liability is $800, per claim, per eligible card account. Each claim is subject to a $50 deductible. Coverage is limited to two (2) claims per eligible card account per 12-month period. Eligibility and benefit level varies by card. Terms, conditions, and limitations apply. Visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG company.
For the purchase protection benefit of The Platinum Card® from American Express, Delta SkyMiles® Reserve American Express Card, Delta SkyMiles® Platinum American Express Card, Marriott Bonvoy Brilliant® American Express® Card, The Business Platinum Card® from American Express, Delta SkyMiles® Reserve Business American Express Card, Delta SkyMiles® Platinum Business American Express Card, The American Express Platinum Card® Exclusively for Schwab, Business Centurion® Card from American Express, Centurion Card® from American Express, The Corporate Centurion® Card from American Express, Corporate Platinum Card®, The Platinum Card® from American Express Exclusively for Ameriprise Financial, The Platinum Card® from American Express Exclusively for Goldman Sachs, and The Platinum Card® from American Express Exclusively for Morgan Stanley, purchase protection is an embedded benefit of your card Membership and requires no enrollment. It can help protect covered purchases made on your eligible card when they’re accidentally damaged, stolen, or lost, for up to 90 days from the covered purchase date. The coverage is limited up to $10,000 per occurrence, up to $50,000 per card member account per calendar year. Coverage limits apply. Eligibility and benefit level varies by card. Terms, conditions, and limitations apply. Visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.
For the extended warranty benefit The Platinum Card® from American Express, Delta SkyMiles® Reserve American Express Card, Delta SkyMiles® Platinum American Express Card, Marriott Bonvoy Brilliant® American Express® Card, The Business Platinum Card® from American Express, Delta SkyMiles® Reserve Business American Express Card, Delta SkyMiles® Platinum Business American Express Card, The American Express Platinum Card® Exclusively for Schwab, Business Centurion® Card from American Express, Centurion Card® from American Express, The Corporate Centurion® Card from American Express, Corporate Platinum Card®, The Platinum Card® from American Express Exclusively for Ameriprise Financial, The Platinum Card® from American Express Exclusively for Goldman Sachs, and The Platinum Card® from American Express Exclusively for Morgan Stanley, when an American Express® card member charges a covered purchase to an eligible card, extended warranty can provide up to one extra year added to the original manufacturer’s warranty. Applies to warranties of five (5) years or less. Coverage is up to the actual amount charged to your card for the item up to a maximum of $10,000; not to exceed $50,000 per card member account per calendar year. Eligibility and benefit level varies by card. Terms, conditions, and limitations apply. Visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company. The information regarding the The American Express Platinum Card® Exclusively for Schwab, The Corporate Centurion® Card from American Express, Corporate Platinum Card®, The Platinum Card® from American Express Exclusively for Ameriprise Financial, The Platinum Card® from American Express Exclusively for Goldman Sachs and The Platinum Card® from American Express Exclusively for Morgan Stanley was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Centurion® Card from American Express was independently collected by Upgraded Points and was not provided nor reviewed by the issuer. The information regarding the Business Centurion® Card from American Express was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Corporate Platinum Card® by American Express was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
For rates and fees of the Delta SkyMiles® Platinum American Express Card, click here. For rates and fees of Delta SkyMiles® Reserve American Express Card, click here. For rates and fees of the Marriott Bonvoy Brilliant® American Express® card, click here. For rates and fees of The Platinum Card® from American Express, click here. For rates and fees of The Business Platinum Card® from American Express, click here. For rates and fees of the Delta SkyMiles® Platinum Business American Express Card, click here. For rates and fees for the Delta SkyMiles® Reserve Business American Express Card, click here.
Featured Image Credit: Markus Winkler via Unsplash
Frequently Asked Questions
Amex cell phone protection provides reimbursement for repair or replacement up to $800 per claim, up to 2 claims in a 12-month period, for damage or theft of your cell phone. There is a $50 deductible per claim.
The monthly wireless bill must be paid for with your eligible Amex card. Coverage begins on the first day of the month after you make your first payment and continues as long as the monthly statement is paid with your card.
If the bill is not paid in any given month, coverage ceases on the first day of the following month.
There is no coverage if you lose your phone or it mysteriously disappears. Amex cell phone protection covers damage and theft.
Amex specifically states that cracked screens are covered. However, cosmetic damage is not covered if your phone can still send and receive calls.
Amex cell phone protection comes complimentary on the American Express premium cards listed in this article.
Amex cell phone protection does not cover leased, rented, prepaid, or borrowed cell phones.
According to our discussion with Amex, authorized users are eligible for the cell phone protection benefit when all other criteria are met.
Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, detailed content for UP.
Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.
27 comments
David
July 09, 2021
It’s free with the AmEx card and that is good. However, for folks that engage in hiking, boating and other outdoor activities, the risk of just losing a phone is real and is a big hole in coverage.
American Express does not cover a phone that is dropped into the lake, river, etc – unless you can recover the now damaged phone. I understand that there is a risk that unscrupulous users will claim a loss that has not occurred, but they could also file and claim damage for a substitute phone sufficiently that it would not be recognizable.
David M
October 01, 2021
Nowhere in the giant PDF of terms does it exclude water damage or dropping it in a lake or river. That would be a phone that’s “lost”. Unless you think that counts under “mysterious disappearance”?? I know for the provider’s cell phone insurance plans I’ve definitely received a replacement phone for dropping it in the ocean before.
derek k
October 13, 2021
Warning – if you use a personal card and you use your phone for both business and personal use (which is probably 90% or more of small business owners) you will be denied coverage. I missed this in the fine print. You need to pay your phone bill with a Business Amex Platinum card if you use your phone for business and personal use.
Hi Derek. The Guide to Benefits for both personal consumer cards and business cards are identical and mention nothing about any specific usage being excluded. Do you have a reference for the “fine print” you’re referring to.
Erin
May 14, 2022
I just realized that our cell phone plan is still under a business plan from when I was using my phone for business purposes, but I have not used my phone for business for a couple years. Do you think they will deny a claim because my cell phone plan is indicated as a business plan even though my phone is not used for business?
Hi Erin. Amex cell phone protection does not exclude business plans but does require that the entire monthly bill is paid with the eligible card. Amex defines an eligible wireless charge as : “Eligible Cellular Wireless Telephones means the cellular telephones associated with the primary line and additional or supplemental lines on the Eligible Person’s monthly billing statement from a cellular provider for the billing cycle preceding the month in which the theft or damage occurred.” You can, however, call the number on the back of your card to ask about your specific situation. Thanks for reading.
chad
August 12, 2022
I have a Business Amex Gold Card. Will the coverage still be there?
Hi Rob. The definition of what is covered states “wireless cellular telephones associated with the primary line and additional or supplemental lines ” so watches and tablets do not appear to be covered.
Miles Hustler
April 13, 2022
Does it cover phones originally purchased with a different card but the monthly bill is paid by the AMEX card?
Hi Miles,
Yes, you’ll be covered as long as you pay your cell phone bill with the card that includes the cell phone protection plan.
Vic
July 27, 2022
My wife and I each have our own different Amex Business Platinum cards (or card accounts, as, I believe, Amex calls them). Neither of us are authorized users on the other’s card account. Both of our phones are on the same phone carrier plan, i.e., there is only one monthly bill.
Another benefit of the Biz Plat is that it credits $10/month for any cell phone payments made from a BIz Plat card. I’ve set up auto billing with my phone plan carrier using my Business Platinum, but I’ve been making a manual $10/mo payment prior to the monthly auto billing date using my wife’s Business Platinum. The carrier then correspondingly reduces the auto billing amount by that $10. Will this spoil any claim I might make?
Hi Vic. That’s a good question. After reading the terms and conditions of the coverage, I think you’re covered for your phone as your entire bill is paid with your card. You’re paying your wife’s bill with your card AND her card so there might be an issue there. The Guide to Benefits reads: “You must charge your monthly Eligible Cellular Wireless Telephone bill to your Eligible Card Account”. You might want to touch base with the claim department at 1-833-784-1467 for clarification.
If you pay your monthly bill with your eligible Amex card, then yes it should be covered.
MB
September 22, 2022
Are phones on non-monthly prepaid plans eligible? Specifically, what if one used Amex platinum card to pay for a 12-month prepaid plan via Mint Wireless, so there’s only a single payment and not monthly?
Hi MB. The language in the Guide to Benefits states “You must charge your monthly Eligible Cellular Wireless Telephone bill to your Eligible Card Account. You are eligible for coverage the first day of the calendar month following the payment of your Eligible Cellular Wireless Telephone bill using your Eligible Card Account”. Under eligible wireless telephones this language is also included, “Eligible person’s monthly billing statement from a cellular provider for the billing cycle preceding the month in which the theft or damage occurred”. So, it appears the answer is no. However, you can always call the number on the back of your card to ask about your specific situation.
Caroline
November 04, 2022
Hi! My husband has the plat but the cell phone bill is under my name. Would that still work? Thanks!!
Yes, it should still work. You could also add your husband to the phone bill for peace of mind.
Grant
December 23, 2022
My wife says her smartphone is “going out”. She has to smack the side of it sometimes to activate/re-activate the screen. The bill is always paid with the Amex Platinum. Would we need to get it repaired or get an estimate for repair?
Hi Grant. I would call the claim number to get the process started. The claims administrator will let you know the next step.
Traveling Rogers
April 30, 2023
I have multiple cards that qualify for coverage, including multiple AmEx Biz Platinum cards. If I make a $10 payment from one or two AMEX Biz Platinum cards and then Pay the remaining balance with either another AMEX Biz Platinum or AMEX Delta Reserve card, will I still be eligible for coverage?
This is a common question that I cannot answer with 100% confidence. My opinion is that there would be coverage as the bill was paid in full with all eligible cards. However, that doesn’t mean there wouldn’t be confusion at the time of a claim. I have the bill automatically paid with an eligible card then manually pay the $10 with the Amex Business Platinum for the credit. You might call the claims administrator for an answer that fits your specific situation.
Arne Thorsrud
May 04, 2023
Hi. My wife and I are Amex Platinum holders. Her cell phone was purchased with the card and our monthly bills are paid with Amex Platinum card. I just tried to claim her accidentally damaged phone. It was dropped in the water and recovered, by the way. The claims people at Amex denied the claim and said the accident was not covered because it did not occur within 120 days. Also not covered under extended warranty. I don’t understand this as your articles make it seem it would be covered. Oh well.
Hi Arne. The claim would not be covered under Purchase Protection because that coverage only exists for purchases within 90 days of the purchase date. It would not be covered under the extended warranty because it was not a manufacturer’s defect or other covered reason under that protection. The coverage that would apply would be cell phone protection. However, the claim must be reported within 120 days of the occurrence. Since you mentioned “120 days”, perhaps that is the reason. If you reported the claim within the 120 day period, you might want to read through the exclusions under that coverage and see if any apply to your situation. Here is the Guide to Benefits for cell phone protection but the link can expire. If it does, you can access via Google or via your online card account. https://www.americanexpress.com/content/dam/amex/us/credit-cards/features-benefits/policies/NAC-Benefit-Guides/2022.11.03_CPP-GTB_FINAL.pdf
Any thoughts or questions? Comment below!
Email needed if you'd like comment updates. It will NOT be published.
This bonus value is an estimated valuation calculated by UP after analyzing redemption options, transfer partners, award availability and how much UP would pay to buy these points.
27 comments
David
July 09, 2021
It’s free with the AmEx card and that is good. However, for folks that engage in hiking, boating and other outdoor activities, the risk of just losing a phone is real and is a big hole in coverage.
American Express does not cover a phone that is dropped into the lake, river, etc – unless you can recover the now damaged phone. I understand that there is a risk that unscrupulous users will claim a loss that has not occurred, but they could also file and claim damage for a substitute phone sufficiently that it would not be recognizable.
David M
October 01, 2021
Nowhere in the giant PDF of terms does it exclude water damage or dropping it in a lake or river. That would be a phone that’s “lost”. Unless you think that counts under “mysterious disappearance”?? I know for the provider’s cell phone insurance plans I’ve definitely received a replacement phone for dropping it in the ocean before.
derek k
October 13, 2021
Warning – if you use a personal card and you use your phone for both business and personal use (which is probably 90% or more of small business owners) you will be denied coverage. I missed this in the fine print. You need to pay your phone bill with a Business Amex Platinum card if you use your phone for business and personal use.
Christine Krzyszton
October 13, 2021
Hi Derek. The Guide to Benefits for both personal consumer cards and business cards are identical and mention nothing about any specific usage being excluded. Do you have a reference for the “fine print” you’re referring to.
Erin
May 14, 2022
I just realized that our cell phone plan is still under a business plan from when I was using my phone for business purposes, but I have not used my phone for business for a couple years. Do you think they will deny a claim because my cell phone plan is indicated as a business plan even though my phone is not used for business?
Christine Krzyszton
May 16, 2022
Hi Erin. Amex cell phone protection does not exclude business plans but does require that the entire monthly bill is paid with the eligible card. Amex defines an eligible wireless charge as : “Eligible Cellular Wireless Telephones means the cellular telephones associated with the primary line and additional or supplemental lines on the Eligible Person’s monthly billing statement from a cellular provider for the billing cycle preceding the month in which the theft or damage occurred.” You can, however, call the number on the back of your card to ask about your specific situation. Thanks for reading.
chad
August 12, 2022
I have a Business Amex Gold Card. Will the coverage still be there?
Christine Krzyszton
August 13, 2022
Hi Chad. The Amex Business Gold card does not offer cell phone protection.
Rob Mullan
March 07, 2022
Does it cover Watches and Tablets or just phones?
Christine Krzyszton
March 08, 2022
Hi Rob. The definition of what is covered states “wireless cellular telephones associated with the primary line and additional or supplemental lines ” so watches and tablets do not appear to be covered.
Miles Hustler
April 13, 2022
Does it cover phones originally purchased with a different card but the monthly bill is paid by the AMEX card?
Katie Seemann
April 18, 2022
Hi Miles,
Yes, you’ll be covered as long as you pay your cell phone bill with the card that includes the cell phone protection plan.
Vic
July 27, 2022
My wife and I each have our own different Amex Business Platinum cards (or card accounts, as, I believe, Amex calls them). Neither of us are authorized users on the other’s card account. Both of our phones are on the same phone carrier plan, i.e., there is only one monthly bill.
Another benefit of the Biz Plat is that it credits $10/month for any cell phone payments made from a BIz Plat card. I’ve set up auto billing with my phone plan carrier using my Business Platinum, but I’ve been making a manual $10/mo payment prior to the monthly auto billing date using my wife’s Business Platinum. The carrier then correspondingly reduces the auto billing amount by that $10. Will this spoil any claim I might make?
Christine Krzyszton
July 28, 2022
Hi Vic. That’s a good question. After reading the terms and conditions of the coverage, I think you’re covered for your phone as your entire bill is paid with your card. You’re paying your wife’s bill with your card AND her card so there might be an issue there. The Guide to Benefits reads: “You must charge your monthly Eligible Cellular Wireless Telephone bill to your Eligible Card Account”. You might want to touch base with the claim department at 1-833-784-1467 for clarification.
Vic
July 28, 2022
Thanks, Christine. I think I will do just that.
Jude
August 25, 2022
Are used phones bought of ebay covered?
Jarrod West
August 25, 2022
Hi Jude,
If you pay your monthly bill with your eligible Amex card, then yes it should be covered.
MB
September 22, 2022
Are phones on non-monthly prepaid plans eligible? Specifically, what if one used Amex platinum card to pay for a 12-month prepaid plan via Mint Wireless, so there’s only a single payment and not monthly?
Christine Krzyszton
September 22, 2022
Hi MB. The language in the Guide to Benefits states “You must charge your monthly Eligible Cellular Wireless Telephone bill to your Eligible Card Account. You are eligible for coverage the first day of the calendar month following the payment of your Eligible Cellular Wireless Telephone bill using your Eligible Card Account”. Under eligible wireless telephones this language is also included, “Eligible person’s monthly billing statement from a cellular provider for the billing cycle preceding the month in which the theft or damage occurred”. So, it appears the answer is no. However, you can always call the number on the back of your card to ask about your specific situation.
Caroline
November 04, 2022
Hi! My husband has the plat but the cell phone bill is under my name. Would that still work? Thanks!!
Jarrod West
November 04, 2022
Hi Caroline,
Yes, it should still work. You could also add your husband to the phone bill for peace of mind.
Grant
December 23, 2022
My wife says her smartphone is “going out”. She has to smack the side of it sometimes to activate/re-activate the screen. The bill is always paid with the Amex Platinum. Would we need to get it repaired or get an estimate for repair?
Christine Krzyszton
December 25, 2022
Hi Grant. I would call the claim number to get the process started. The claims administrator will let you know the next step.
Traveling Rogers
April 30, 2023
I have multiple cards that qualify for coverage, including multiple AmEx Biz Platinum cards. If I make a $10 payment from one or two AMEX Biz Platinum cards and then Pay the remaining balance with either another AMEX Biz Platinum or AMEX Delta Reserve card, will I still be eligible for coverage?
Christine Krzyszton
April 30, 2023
This is a common question that I cannot answer with 100% confidence. My opinion is that there would be coverage as the bill was paid in full with all eligible cards. However, that doesn’t mean there wouldn’t be confusion at the time of a claim. I have the bill automatically paid with an eligible card then manually pay the $10 with the Amex Business Platinum for the credit. You might call the claims administrator for an answer that fits your specific situation.
Arne Thorsrud
May 04, 2023
Hi. My wife and I are Amex Platinum holders. Her cell phone was purchased with the card and our monthly bills are paid with Amex Platinum card. I just tried to claim her accidentally damaged phone. It was dropped in the water and recovered, by the way. The claims people at Amex denied the claim and said the accident was not covered because it did not occur within 120 days. Also not covered under extended warranty. I don’t understand this as your articles make it seem it would be covered. Oh well.
Christine Krzyszton
May 05, 2023
Hi Arne. The claim would not be covered under Purchase Protection because that coverage only exists for purchases within 90 days of the purchase date. It would not be covered under the extended warranty because it was not a manufacturer’s defect or other covered reason under that protection. The coverage that would apply would be cell phone protection. However, the claim must be reported within 120 days of the occurrence. Since you mentioned “120 days”, perhaps that is the reason. If you reported the claim within the 120 day period, you might want to read through the exclusions under that coverage and see if any apply to your situation. Here is the Guide to Benefits for cell phone protection but the link can expire. If it does, you can access via Google or via your online card account. https://www.americanexpress.com/content/dam/amex/us/credit-cards/features-benefits/policies/NAC-Benefit-Guides/2022.11.03_CPP-GTB_FINAL.pdf
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