James Larounis
Senior Content Contributor
581 Published Articles
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Jamie first got hooked on miles and points during a high school choir trip to Europe, where he flew in Lufthansa first class (thanks to his dad’s then US Airways miles) because economy was sold out.
Years later, he started The Forward Cabin blog to teach friends and family about miles and points and delve deep into the inner workings of airline and hotel programs.
He’s helped organize Frequent Traveler University, where he’s spoken in depth about the loyalty programs of American AAdvantage, Amtrak Guest Rewards, Kimpton Inner Circle, Marriott Bonvoy, and World of Hyatt. In addition, he helps run the twice-a-year Loyalty Summit, a professional conference attended by heads of loyalty programs at major airlines, hotels, and credit card issuers.
Highlighting his knowledge of airline customer experience, Jamie was featured in American Airlines’ “Elevate” training program presented to all frontline employees in 2016 talking about the essentials of customer service.
Among several media spotlights, he’s spoken at Princeton University and the New York Times Travel Show, been quoted in Condé Nast Traveler, The Fiscal Times, Forbes, New York Magazine, The New York Post, The New York Times, Skift, and Travel and Leisure Magazine, been featured on CNN, written for InsideFlyer and Road Warrior Voices/USA Today, and makes occasional guest appearances as a featured expert discussing the travel industry on major cable news media worldwide.
One of the largest projects Jamie is involved with is business development at SELECT black card, where he is responsible for new benefit acquisition in the travel sector. Through his relationships, Jamie was able to sign major brand relationships with Celebrity Cruises, Hawaiian Airlines, Hyatt Hotels, Priority Pass, Royal Caribbean, Silvercar, Tumi, and others.
Jamie holds a B.S. in Political Science from the University of Mary Washington and is a certified Advanced Life Support provider with the Commonwealth of Virginia. In his spare time, he volunteers as an emergency medical technician on an ambulance, leads community CPR and first aid classes, and is on the board of directors of his local Rotary Club. His proudest accomplishment is earning the Eagle Scout award with the Boy Scouts of America.
Priority Pass, the worldwide lounge access membership, is offering up to 40% off its cheapest paid plan. While the best way to access a Priority Pass lounge is a membership issued through your credit card as part of its perks,…
The author stayed as an invited guest of The Ritz-Carlton Bacara, Santa Barbara. All opinions are the author’s own, and The Ritz-Carlton Bacara, Santa Barbara, had no input in any part of this review. The Ritz-Carlton Bacara, Santa Barbara, is…
If you plan on flying Southwest Airlines anytime soon, Costco has a great deal for you. The warehouse wholesaler chain is again offering $500 Southwest Airlines eGift cards for only $429.99, presenting a $70 savings. Let’s take a look. Discounted…
Radisson is running a promotion across 4 different continents that can save you as much as 35% on your hotel stays through the end of 2025 — yes, through the end of 2025. Moreover, you’ll earn 3,000 bonus points on…
You may want to consider an Omni Hotels & Resorts property when booking upcoming travel, as a new Amex Offer provides $150 in savings on room rates or room charges of more than $750. These savings are nothing to sneeze…
Traveling during the holiday season can be stressful. It’s one of the peak travel times of the year and is incredibly popular for people who want to fly to visit family, go somewhere warm, or celebrate New Year’s Eve in…
American Express and Amazon are offering targeted discounts to customers who link their personal Amex cards to Amazon. The discounts range in amount but could be very significant depending on your targeted offer. While these discounts have been available on…
Southwest Airlines is currently running a targeted promotion through which you can purchase Rapid Rewards points and receive a 50% discount. Let’s take a look at the details of this offer and discuss whether it makes sense or not. New…
IHG One Rewards’ latest promotion allows members to purchase points with 100% bonus, dropping the price as low as 0.5 cents per point. Let’s take a look at the details of the promotion and how you can maximize it. Buy…
When it comes to flying in a premium cabin, there’s no better seat than one that turns into a bed! Whether you’re flying cross country or across the globe, a lie-flat seat allows you to stay comfortable, get some rest,…
If you need Spirit Airlines Free Spirit points, the airline is offering a 40% discount on purchased points through December 13, 2024. While Spirit Airlines points are fairly limited, there may be a few use cases where topping up your account at…
Homes & Villas by Marriott Bonvoy is the hotel giant’s answer to Airbnb, offering the ability to book entire apartments, condos, homes, villas, and more. In short, they’re ideal for anyone traveling with a group, traveling for an extended period…
One of the absolute best ways to fly across the country is on American Airlines’ A321T aircraft, which flies from New York (JFK) to San Francisco (SFO), Los Angeles (LAX), and Orange County (SNA), as well as Boston (BOS) to…
Do you fly often with Delta Air Lines? Make sure to check your Amex Offers before booking your next flight, as some Amex cardmembers have been targeted with an opportunity to earn up to $250 cash-back on spending with Delta…
After a test phase recently, American Airlines now offers the ability to redeem coveted systemwide upgrade certificates online, a welcome change to frequent flyers. No more waiting on hold while praying award space doesn’t disappear. Here’s what you should know…
There’s a new targeted offer out for those who hold an Apple Card, and it offers up to 5% Daily Cash back on all purchases through April 30, 2025. While not everyone will get this offer, for those that do,…
The Hyatt Regency O’Hare Chicago is one of the largest airport hotels serving Chicago O’Hare International Airport (ORD). Just a short drive from the airport, the hotel is a mainstay for business travelers and one of Hyatt’s flagship properties. I’ve…
Today, November 7, 2024, Bank of America is bringing back its More Rewards Day for cardholders to earn either 2 additional miles or 2% cash-back on purchases made that day. This single-day event could provide an opportunity to earn extra…
United Airlines MileagePlus members can take advantage of a new promotion when buying miles. Offers vary depending on the amount of miles you purchase, but you can purchase them with up to a 100% bonus. This promotion is valid through November…
If you’re looking for a last-minute getaway, Marriott is running a sale on paid rates for travel between November 17 and December 1, 2024. As a Marriott Bonvoy member, you can save 20% on your booking at select properties in…
Amex Offers is out with new savings at Sonesta hotels. We’re seeing 2 new offers, providing up to $100 back as a statement credit from the higher offer but a total of $160 if you use both offers. There’s a…
Senior Content Contributor
Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more.
Content Contributor
Ashley discovered a love for travel in college that’s continued as her family has grown. She loves showing parents how they can take their families on trips using points and has contributed to numerous publications and podcasts.
Former Content Contributor
Brandon was born and raised in California and really didn’t travel much growing up, even outside of his own state. While attending college, he was constantly looking to find the cheapest fares to any destination abroad, and quickly learned about the motto- “Chase the fare, not the destination”. Luckily, his first international flight was to Costa Rica (under $300 roundtrip) where that “Pura Vida” lifestyle (and Imperials) hit him hard, and he knew he had to see more.
Content Contributor
Brett is a personal finance and travel junkie. Based out of Fort Lauderdale, he’s had over 100 credit cards and earned millions of credit card rewards. He learned the tricks of the trade from his mom, and has taken many steps forward. He wasn’t exposed to much travel as a kid, but now has a goal of reaching 100 countries in his life. In 2019, he sold all of his possessions to become a digital nomad, and he says it was one of the best decisions he ever made. He plans to do it again at some point in his life.
Former Content Contributor
Brian’s first ever airplane ride was in a private turbo-prop jet. He was merely an intern boy trying to make a good impression, but it turns out the plane made an impression on him.
Former Content Contributor
Caroline Lupini always enjoyed traveling, but it became her goal to do as much as possible after a 3-week trip around Europe in 2011. In March 2014, Caroline left her job and embarked on nearly full-time travels.
Former Content Contributor
Charlie is a Senior First Officer and has been an airline pilot for nearly 15 years. He currently flies long-haul on the Boeing 787 Dreamliner after 10 years buzzing around Europe on the A320. He got into travel and aviation from an early age, fortunate enough to be taken on some great family holidays.
Former Content Contributor
Cherag was born in a family associated with aviation and was hooked on to planes since the age of 3, the time he undertook his first flight on an Airbus A310 from Mumbai to Dubai.
Editor & Content Contributor
Chris is a freelance writer and editor with a focus on timely travel trends, points and miles, hot new hotels, and all things that go (he’s a proud aviation geek and transit nerd). Formerly full-time at The Points Guy, his work can now be found at AFAR, Travel + Leisure, Condé Nast Traveler, The Washington Post, and Lonely Planet, among others
Social Media & Brand Manager
Chris holds a B.S. in Hospitality and Tourism Management and managed social media for all Marriott properties in South America, making him a perfect fit for UP and its social media channels. He has a passion for making content catered toward family travelers.
Senior Finance Contributor
Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, detailed content for UP.
Travel & Finance Content Contributor
After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.
Former Content Contributor
Born and raised in New York, David still remembers his first flight when he was only four years old: a U.S. Airways trip from New York-La Guardia to Palm Beach, Florida. He formed his love of travel around that and other family vacations, including to England at age eight and Namibia when he was 13. During college, a four-country trip around Europe with a friend cemented his passion for seeing the world.
Content Contributor
An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publications.
Former Content Contributor
Greg got bitten by the travel bug at a young age while traveling with his Dad on business trips to Asia. He took over the family business in 2012 and uses it to maximize his loyalty points earning. His obsession with earning and burning loyalty rewards points allows him to travel over 100 days every year.
Former Content Contributor
Since discovering miles and points in 2010, Jeff has traveled to over 35 countries, flying in first class, business class, and sometimes even in coach. Whether he’s staying in a hostel dorm, or in a luxury suite at a 5 star hotel, Jeff is constantly looking for the best deal to make travel as close to free as possible.
Former Content Contributor
Julian Kheel first learned the ins and outs of credit card rewards and travel loyalty programs while flying more than 200,000 miles a year as a TV producer and director for World Wrestling Entertainment. With over 15 years of professional experience studying travel loyalty programs, Julian has served as CNN’s Senior Editor covering travel and credit cards, as well as the Editorial Director of The Points Guy, and has worked as a consultant for the Big 3 U.S. airlines.
Director of Operations & Compliance
Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s compliance operation.
Former Content Contributor
Currently based in New York, Lindsey spent her childhood in Connecticut dreaming of far-off places. Her first flight was to Disney World at age 11. Her second flight was for a high school field trip to Italy, though travel as a career didn’t stick until she studied abroad in London during college and discovered the true power of her passport. Since then, she’s worked as a travel editor at Jetsetter and Travel + Leisure, where she reported on everything from African safaris to hot hotel openings to, yes, Disney World.
Former Content Contributor
Lukas escaped his hometown south of Sydney and moved to the big smoke immediately after high-school, but the bright lights of the city weren’t enough, and he soon set his sights on more exotic international destinations and has been in love with travel ever since.
Former Content Contributor
Born and raised in Mobile, Alabama, Michael took his first international trip in 2013 with friends to the Bahamas. Although he didn’t travel much in his younger years, on that trip, he caught the travel bug and has been hooked ever since.
Former Content Contributor
Senitra Horbrook is a frequent solo traveler who began using points and miles in 2012. Formerly credit cards editor at The Points Guy, Senitra has also contributed to Forbes Advisor, AwardWallet, Insider, among others.
Former Content Contributor
Always a fan of flying, it was only natural that Spencer was drawn to finding a way to improve the travel experience.
Former Senior Content Contributor
Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used by hundreds of clients.
Former Finance Contributor
While writing about finance and insurance isn’t something that keeps most people awake at night, it is what Susan Wright has focused on for more than 25 years. As a financial copywriter, Susan has an eye for money-related details such as credit and savings, and she loves to pass along helpful information to consumers. Susan holds 11 financial industry designations (including CLU, ChFC, RHU, REBC, ADPA, CITRMS, CIPA) as well as several licenses.
Senior Content Contributor and News Editor
Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.
Content Contributor
Realizing that it wasn’t all first class flights and 5-star hotels, Dan started the Points With a Crew blog in 2014, with the aim of helping families (especially large families) to use miles, points and credit card rewards to take that trip that they might have thought they couldn’t afford. He has spent over 10 years covering developments in the travel rewards credit card space. His expertise extends to all things personal finance, including student loans, budgeting and real estate, and his work has been featured in sites all over the Internet, including NerdWallet, Forbes, Business Insider, Rocket Mortgage, CreditCards.com, Bankrate, Turbotax, Credit Karma and Intuit Mint.
Senior Content Contributor
Lori is an intrepid traveler who loves creating itineraries that exude “luxe on a budget.” She’s written for CNN, NBC, The Infatuation, and more, and loves to muse about points-fueled trips to Sri Lanka, Sicily, and Myanmar.
Editor & Content Contributor
Alberto joined UP in 2024 after serving as the international editor in chief of Forbes Advisor. His passion for points and miles began when he moved to the U.S. from Italy in 2000, leading him to become the first managing editor of The Points Guy in 2017. He previously worked at Vice News, Bloomberg, and CNN.
Originally from Milan, Alberto has lived in Rome and Atlanta and now resides in Brooklyn, New York. He speaks Italian, French, and Spanish, has traveled to every continent except Antarctica, and enjoys skiing, mountaineering, and flying—often with his wife, Regan, and always in a window seat.
Senior Editor & Content Contributor
Nick’s passion for points began as a hobby and became a career. He worked for over 5 years at The Points Guy and has contributed to Business Insider and CNN. He has 14 credit cards and continues to leverage the perks of each.
Senior Content Contributor
Victoria holds a B.A. in Broadcast Journalism from the Howard University School of Communications and is an award-winning journalist, travel reporter, and the founder of the “Carrying On with Victoria M. Walker” newsletter.
Senior Content Contributor
Carissa served in the U.S. Air Force where she developed her love for travel and new cultures. She started her own blog and eventually joined The Points Guy. Since then, she’s contributed to Business Insider, Forbes, and more.
Editor-in-Chief
With years of experience in corporate marketing and with a nonprofit, Keri is now editor-in-chief at UP, overseeing daily content operations and reviewing thousands of UP articles in the process.
Content Series Lead
Andrew was born and raised in the Chicago suburbs but now lives in Queens, New York.
News Managing Editor
Ryan completed his goal of visiting every country in the world in December of 2023 and now plans to let his wife choose their destinations. Over the years, he’s written about award travel for publications including AwardWallet, The Points Guy, USA Today Blueprint, CNBC Select, Tripadvisor, and Forbes Advisor.
Senior Content Contributor
Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.
Senior Editor & Content Contributor
Juan has extensive experience in writing and editing content related to credit cards, loyalty programs, and travel. He has been honing his expertise in this field for over a decade. His work has been featured in various prestigious publications, such as USA Today, CNN Underscored, Forbes and The Points Guy. Juan is the visionary behind JetBetter, a premier award booking concierge service.
Senior Editor & Content Contributor
A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little cash as possible.
Senior Editor & Content Contributor
Michael Y. Park is a journalist living in New York City. He’s traveled through Afghanistan disguised as a Hazara Shi’ite, slept with polar bears on the Canadian tundra, picnicked with the king and queen of Malaysia, tramped around organic farms in Cuba, ridden the world’s longest train through the Sahara, and choked down gasoline clams in North Korea.
Senior Features Editor
With a degree in media and journalism, Stella has been in the points and miles game for more than 6 years. She most recently worked as a Corporate Communications Analyst for JetBlue. Find her work in The New York Times, USA Today, and more.
Founder & CEO
Founder and CEO of Upgraded Points, Alex is a leader in the industry and has earned and redeemed millions of points and miles. He frequently discusses the award travel industry with CNBC, Fox Business, The New York Times, and more.
Senior Content Contributor
Daniel has loved aviation and travel his entire life. He earned a Master of Science in Air Transport Management and has written about travel and aviation in publications like Simple Flying, The Points Guy, and more.
Compliance Associate
From credit cards to high-yield savings accounts, debt management and avoidance, CDs, and insurance, Kathryn has or does edit it all, and more. Just don’t expect her to always be at home while working. All she needs is four things — her computer, phone, passport, and wallet — and she can get her work done from anywhere. She does pack clothes, of course, but they’re easily replaceable if anything goes amiss (and she has baggage insurance with two of her credit cards).
Content Contributor
Ehsan is an avid traveler who has traveled to 100 countries, diligently using points and miles to fund his journeys. Currently, he holds 32 active credit cards and earns over a million points and miles annually, primarily using them for luxury hotels and long-haul premium cabins.