Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure an...
Edited by: Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
& Kellie Jez
Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...
10 comments
Thia
April 30, 2021
Nice read but you didn’t mention UCT payment options. Unfortunately they don’t offer PayPal. What about Visa/Mastercard gift cards? Costco Anywhere card codes as Travel giving you 3% cashback on tickets.
Jarrod West
May 07, 2021
Hi Thia,
That’s strange. According to the Undercover Tourist checkout page, it appears that they do accept Paypal, along with Google Pay, and credit or debit cards from the Visa, Mastercard, American Express, or Discover networks.
Lori Stevens
June 15, 2021
Just checking…. if we already bought 6 day park tickets through you and wanted to add one more, do we have to pay the 1 day full price? Or is there a way to pay the difference?
Jarrod West
June 15, 2021
Hi Lori,
We are not Undercover Tourist, we are Upgraded Points – a website that publishes helpful information for travelers. For assistance with that, you will want to contact Undercover Tourist directly.
Amy E HEVERLY
December 10, 2021
When booking, do you have to pay in full?
Jarrod West
December 13, 2021
Hi Amy,
Yes, you would need to pay in full.
Rob
February 22, 2022
Hi! Is there another shipping option available aside from standard shipping? Insured shipping?
Thanks!
Jarrod West
February 22, 2022
Hi Rob,
If you contact Undercover Tourist directly at 1-(800)-846-1302 they should be able to answer that for you.
PJ
March 28, 2022
Undercover tourist has the worst customer service. I’ve been leaving my name and number for the past week and no one has gotten back to me.
Matt
January 06, 2023
Undercover tourist customer service advised us poorly and will now cost us nearly $700 extra. Our original purchase of 11 tickets at the Disney parks had a locked-in price with last year‘s pricing. After reconsidering we called back several times attempting to upgrade to a larger number of days in the Disney parks. They suggested that we cancel our original order and re-purchase in the next few days. What they failed to mention was they had no more inventory of tickets for last year‘s prices. As a result we are going to spend nearly $700 more to have the same ticket that was originally bought. All prices at the Disney parks have gone up and they did not look at their inventory when they told us to cancel our tickets. After speaking to management, they were completely unwilling to help us out. I think you’re better off working with Disney themselves. These third-party companies don’t care about the customer like Disney does. At least that’s the impression they have given us so far. I have asked to speak to upper management about the situation and how we were advised poorly in the situation. they are very reluctant to help us. They did, however acknowledge after my conversation that it would’ve been better to keep my original purchase and make an additional purchase before canceling my order just to make sure inventory could supply the ticket that we wanted. There was an acknowledgment that they made a mistake, but too bad for us.
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