Uber Eats Review – How to Get Free Delivery & Maximize Rewards [2020]

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With so many of us sticking closer to home these days, food delivery services have become an important part of our everyday lives. With the click of a button, you can order food and have it delivered to your home without any contact.

There are lots of websites and apps to order from and Uber Eats is one of the most well-known. It was started by Uber in 2014 in California and is now available in 35 countries around the world.

In this post, we’ll show you how Uber Eats works, go over the fees associated with ordering, show you how to get free delivery, and show you how to find promo codes and coupons.

How Does Uber Eats Work?

Uber Eats is a website and mobile app that coordinates food delivery from local restaurants directly to you. After ordering and paying through Uber Eats, a driver will pick up your order at the restaurant and leave it at your doorstep.

You can access Uber Eats via the website or mobile app (iOS or Android). Once you log in, enter your address to see what restaurants deliver to your area. Then you can search by restaurant name, type of food, or even a maximum delivery fee.

After selecting a restaurant, you’ll place your order and pay through Uber Eats. Then a delivery driver will pick up your order and deliver it directly to you.

Uber Eats Fees

When it’s time to check out, you may notice a couple of different fees on your order including a service fee, delivery fee, and/or a small order fee.

  • Delivery Fee: $0 to $6
  • Service Fee: 15% of your order total, but not more than $4.50
  • Small Order Fee: $2 for orders under $10

How to Get Free Delivery on Uber Eats

You can get free delivery on Uber Eats when you join Eats Pass, a monthly membership program. As a member, you’ll pay $0 delivery fees for any order over $15. Plus in select cities, you’ll get a 5% discount off orders over $15 (given as a discount to the service fee, which is separate from the delivery fee).

Each month you renew Eats Pass, you’ll also receive an emailed promo code for additional discounts.

In addition, all members of Eats Pass will get a free membership to Cornershop Pop. Cornershop Pop is a subscription for Cornershop, a grocery delivery app. It gets you free grocery delivery on orders over $30 plus members-only promotions.

Eats Pass costs $10 per month and offers a free 1-month trial.

Benefits of Eats Pass

  • Free delivery on orders over $15
  • 5% discount on orders over $15 (in select markets; taken off of service fee)
  • Monthly promo code delivered to your email inbox
  • Cornershop Pop subscription
  • No cancellation fee

Free Delivery With Your American Express Credit Card

As of October 26, 2020, you can also get a complimentary subscription to Eats Pass for 12 months when you hold one of these American Express credit cards:

To get this benefit, you must enroll on the Uber Eats mobile app by December 31, 2021.

You’ll need to add an eligible American Express credit card to your Uber Eats wallet. Then you can claim your complimentary Eats Pass membership by opening up the Eats Pass tab and clicking Start Eats Pass.

Getting Eats Pass with your Amex card
Image Credit: Uber Eats

Uber Eats Promo Codes and Coupons

You can find Uber Eats promo codes, coupons, and deals in a few places.

First, look right on the Uber Eats website or app. In both of these locations, you’ll be able to find restaurants offering $0 delivery fees plus daily deals. Some deals and offers will be available right on the home page and others will be in the Promotions section.

Uber Eats deals
Image Credit: Uber Eats

In addition, you’ll be able to find Uber Eats’ refer-a-friend program. This program gives you a unique code that you can share with friends and family. When they use your code they will get $20 off of a $25 order and you’ll get $10 off a $25 order.

You can find the refer a friend program info on the front page of the mobile app or by going to Account > Get $10 off your order on the app. On the website, click the 3 lines icon in the upper left-hand corner of your screen then click Invite friends.

Uber Eats Refer A Friend
Image Credit: Uber Eats

You can also find Uber Eats promo codes on popular deals and coupons websites:

Best Credit Cards to Use on Uber Eats

While you might think, because it’s a part of Uber, that Uber Eats purchases would count as travel on your credit card statement, they don’t. Uber Eats purchases actually count as dining, so you’ll want to use a credit card that offers bonus points on dining purchases when using Uber Eats.

In addition to cards that are great for dining, there are some options that include monthly credits or free delivery for Uber Eats. Here are our picks for the best credit cards to use on Uber Eats orders.

The Platinum Card® from American Express — $15 Monthly Uber Eats Credit and Eats Pass Membership

The best credit card to use on Uber Eats is the Amex Platinum card. That’s because this card comes with a yearly $200 Uber Cash credit. This credit, which can also be used for Uber Eats as well as Uber rides, comes as a $15 monthly credit with a bonus of $20 in December. That means that each month you’ll have $15 in credits to use toward Uber Eats purchases.

Plus, the Amex Platinum card now comes with a complimentary 12-month subscription to Eats Pass that offers free delivery on orders over $15 plus a 5% discount in some markets.

In addition, the Amex Platinum card comes with these fantastic benefits:

Hot Tip: The Amex Platinum card is probably your best bet for Uber Eats. While you won’t earn any bonus points on this one, you will get a monthly $15 credit (plus a $20 bonus in December) that can be applied to Uber Eats purchases (including delivery and service fees). You’ll also be able to enroll in Eats Pass free for 12 months.

American Express® Gold Card — Earn 4x Points on Dining and Eats Pass Membership

A new benefit to the Amex Gold card is a complimentary 12-month membership to Eats Pass which will get you free delivery on all orders over $15. In addition, you’ll earn 4x American Express Membership Rewards points on dining purchases worldwide, including Uber Eats.

The Amex Gold card also comes with these premium benefits:

  • Earn 4x points at U.S. supermarkets
  • Earn 3x points on flights booked directly with the airline or through Amex Travel
  • $100 annual airline fee credit (through December 31, 2021)
  • Annual $120 dining credit (for use at specific locations)
  • Car rental insurance coverage and lost/damaged baggage insurance
  • Transfer points to one of American Express’ hotel or airline partners

Hot Tip: Starting in early 2021, Amex Gold cardholders will also receive a monthly $10 Uber Cash credit to use for Uber Eats or Uber rides.

American Express® Green Card — Earn 3x Points on Dining and Eats Pass Membership

The Amex Green card might not be the first option that comes to mind when trying to decide which credit card to use, but it comes with some nice benefits and is a good option for Uber Eats purchases.

With the Amex Green card, you’ll get a complimentary 12-month subscription to Eats Pass for $0 delivery fees on orders over $15. Plus, you’ll earn 3x American Express Membership Rewards points on all of your dining purchases, including Uber Eats.

In addition, the Amex Green card comes with the following benefits:

  • 3x points on eligible travel purchases including mass transit, hotels, flights, and more
  • $100 credit for CLEAR
  • $100 credit for LoungeBuddy
  • Travel and car insurance
  • Transfer points to American Express travel partners

Citi Prestige® Card — Earn 5x Points on Dining

With the Citi Prestige card you’ll earn 5 ThankYou Points for every dollar you spend at restaurants, including orders from Uber Eats. You’ll also have access to these premium benefits:

  • Earn 5x points on airline and travel agency purchases
  • Earn 3x points at hotels and on cruises
  • $250 annual travel credit
  • Priority Pass Select membership
  • Global Entry or TSA PreCheck fee credit
  • Fourth night free when you book 4 consecutive nights at a hotel through the ThankYou travel portal
  • Transfer points to one of Citi’s airline partners

Chase Sapphire Reserve® Card — Earn 3x Points on Dining

The Chase Sapphire Reserve card is a favorite among travel rewards credit card enthusiasts for good reason. In addition to earning 3x Chase Ultimate Rewards points on dining purchases, including Uber Eats, cardmembers have access to these premium benefits:

  • Earn 3x points on all travel purchases (and up to $1,000 in monthly grocery store purchases from November 1, 2020, to April 30, 2021)
  • Global Entry or TSA PreCheck fee credit
  • Priority Pass Select membership
  • Annual $300 travel credit (including gas and grocery purchases through June 30, 2021)
  • Travel insurance
  • Car rental insurance
  • Transfer points to one of Chase’s hotel or airline partners
  • 50% more value when you use points in the Chase travel portal
  • Free GrubHub+ membership (via Lyft Pink) and DoorDash DashPass memberships
  • $120 Peloton Digital and All Access Membership statement credit (through December 31, 2021)
  • Enroll in complimentary Spot Club Platinum status at The Parking Spot for 2 years and receive 20% off of your first reservation and points for 1 free day of parking
  • Enroll to receive 10% back on Groupon deals every month for 12 months (up to $50), rewarded as Groupon Bucks

Hot Tip: Curious about which credit cards are best for Uber Eats’ competitors? Check out our complete guide to the best credit cards for food delivery services for some guidance.

Uber Eats Competitors

Let’s take a quick look at how Uber Eats stacks up to its competitors. Here’s a head to head comparison to see how these food delivery companies compare — Uber Eats vs. Grubhub vs. DoorDash vs. Postmates.

CompanyDelivery FeesService FeesMonthly Subscription Small Order Fee
Uber Eats$0.59 to $5.4915% of the subtotal, not more than $4.50Eats Pass: $9.99 (free delivery plus 5% off orders over $15)$2 (for orders under $10)
Grubhub$1.99 to $6.995.25 % of the subtotalGrubhub+: $9.99 (free delivery plus $30 in perks after joining)$2 (for orders under $10)
DoorDash$1.99 to $6.9911% of the subtotalDashPass: $9.99 (free delivery and reduced service fees on orders over $12)$2.50 (for orders under $10)
Postmates$0.99 to $9.9918% of the subtotalPostmates Unlimited: $9.99 (free delivery on all orders over $12); or $99.99 annually$2.50 (minimum varies by location)

All fees can vary based on location and are subject to change at any time.

Final Thoughts

Uber Eats is a food delivery service that connects you with delivery drivers all over the country and worldwide. When you order from Uber Eats you’ll pay fees in addition to your food cost, then your order will be picked up and delivered directly to you.

You can always find promo codes and discounts to use on Uber Eats and you can join Eats Pass. This membership program offers free delivery on all orders over $15 and a 5% discount in some markets.

Whether you’re ordering from Uber Eats or one of its competitors, be sure you’re using the right credit card to maximize your rewards.


The information regarding the American Express® Green Card and Citi Prestige® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer

For rates and fees of The Platinum Card® from American Express, click here.
For rates and fees of the American Express® Gold Card, click here.

 


Frequently asked questions

What is the Uber Eats customer service number?

Unfortunately, it’s nearly impossible to find a valid Uber Eats customer service number. The number that you’ll most likely find in a search (800- 253-6882) is no longer in service. Your best bet is to search the website or app’s Help section to see if your question is listed or you can send a message on Twitter to Uber’s support account, @Uber_Support.

What time does Uber Eats stop delivering?

Uber Eats’ delivery times are based on each restaurant’s opening hours. So, if a restaurant is open you should be able to have food delivered by Uber Eats.

Should I tip my Uber Eats driver?

While tipping your Uber Eats driver is never a requirement, it’s always a nice gesture. The service and delivery fees are not tips and do not go to your driver. You can add a tip at the time you place your order or after your delivery is complete (for up to 90 days after delivery). General etiquette says you should tip 15% to 20% of your order total or at least $5, whichever is greater.

Will Uber Eats leave food at your door?

Yes, you can get contactless delivery by requesting that Uber Eats leaves your food at your door. When you’re ordering, select Leave at door from the delivery options, and your food will be left at your front door by the driver. You’ll be notified in the app and the driver will ring your doorbell to let you know that your order has arrived.

Katie Seemann

About Katie Seemann

Katie is an Ohio native who caught the travel bug after spending a semester in college in Nottingham, England. In addition to exploring England, she visited Ireland, Scotland and the Netherlands during that time and loved every minute of it (everything except the hostel in Scotland – that’s an experience she doesn’t intend on repeating!) In 2015, Katie discovered the world of points and miles, and since then she’s earned countless points and has an embarrassingly large number of credit cards in her wallet (which she needs a spreadsheet to keep track of!)

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