Austin-Bergstrom International Airport [AUS]: Ultimate Terminal Guide

Austin-Bergstrom International Airport (AUS) served over 21 million passengers in 2025 (Source: Austin-Bergstrom International Airport) and holds a Level 3+ Neutrality accreditation from the Airports Council International program for its carbon-neutral status.

Quick Info

Airport: Austin-Bergstrom International Airport (AUS)
Terminals: 1 terminal — Barbara Jordan Terminal
Airport Address: 3600 Presidential Blvd., Austin, TX 78719
Distance From Downtown Austin: 7 miles (11 km)
Websites: austintexas.gov/airport
Phone Number: 512-530-2242
Passengers Served: 13.5 million annually
Destinations: 85+ domestic and international destinations
Flight Information: Departures and arrivals info can be found here

Airlines Operating From AUS

Barbara Jordan Terminal

The terminal has a semi-oval layout, with ticketing and baggage claim located at one end, and 2 long concourses at the other end where flights arrive and depart.

There is a split-level roadway across the terminal’s 2 levels, with curbside drop-off and pick-up on both levels.

Directly outside the terminal are ground transportation services, and across the pedestrian walkways and bridges are the red and blue parking garages and rental car facility.

Upper Level — Ticketing and Departure Gates

Ticketing is located on the upper level of the terminal, split into east and west ticketing counter areas. There are a few shops and cafes located outside the secure area for visitors or early passengers. The terminal has 3 security checkpoints (not all are always open) located near the entrances to both concourses and in the middle of the central departure gates.

Inside the secure area, there are many shops and restaurants in the central departure gate area, as well as more in the individual concourses. The central departure gate area has 9 gates, numbered 15 to 23. Across from gate 22 on the mezzanine level is an Admirals Club and a United Club (temporarily closed).

Lower Level — Baggage Claim

The lower level has customs and immigration facilities for international arrivals, as well as baggage claim carousels. The airport lost-and-found office is also located on this level.

East Concourse

The East Concourse has 13 gates, numbered 1 to 13, and is the newest concourse at the airport. The concourse has a good selection of shops and restaurants, and a Delta Sky Club near gate 2 on the mezzanine with an outdoor patio bar. There is also a public outdoor area called AUS Sunrise Porch.

West Concourse

The West Concourse has 11 gates numbered 24 to 34 and a small selection of shops and restaurants. Once through security, passengers can move freely around the departure areas to use the concessions.

The West Gate Expansion, scheduled to open in late 2026, will add 84,500 square feet and include 3 new gates and a new third-level mezzanine.

Concourse B

Concourse B, a project within the West Gate Expansion program, will be a midfield concourse with over 20 gates that is connected to Barbara Jordan Terminal via a tunnel. It is expected to open in the early 2030s.

Update:

The South Terminal, used by Allegiant Air and Frontier Airlines, closed in April 2026. Those airlines now operate out of the West Concourse.

Security and Customs at AUS

AUS has 3 security checkpoints open daily from 3:30 a.m. until the final departure, and passengers may access their gate through any of the 3 security checkpoints.

Hot Tip: Explore how to easily get through TSA security in our helpful guide. 

TSA PreCheck

AUS has TSA PreCheck lanes at checkpoints 1 and 2. Opening hours vary, so it’s best to check the TSA website to confirm.

The airport also has a TSA Enrollment Center on the baggage claim level between carousels 3 and 4. The office is open Monday to Friday from 8 a.m. to 12 p.m. and 12:30 p.m. to 4:30 p.m.

Global Entry Program

AUS has Global Entry kiosks for passengers approved for the program.

AUS has a Global Entry Enrollment Center on the baggage claim level across from carousel 3. The office is open Monday to Friday from 8 a.m. to 12 p.m. and 5 p.m.

Conditionally approved applicants may complete their interviews with Enrollment on Arrival without an appointment. This is possible during international flight arrival hours.

Automated Passport Control

Automated Passport Control (APC) is available at AUS. U.S. and Canadian passport holders may submit their information via their smartphone on arrival in AUS instead of completing an arrival card.

AUS Airport Lounges

Austin-Bergstrom International Airport has 3 lounges, all located in the departure concourses. Day pass entry can be purchased at 2 of the lounges.

* Hours are subject to change without notice. Lounge access may be restricted at times due to capacity.
** Day Pass for any passenger. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs.

Hot Tip: Check out the best credit cards for airport lounge access and start your trip in style without paying the day pass fee.

Dining and Drinks at AUS

AUS has 55 restaurants, cafes, and fast-food counters, so passengers will have plenty of choices to grab a bite before their flight.

If you get to the airport too early to check in, there are a few cafes located presecurity.

AUS Wi-Fi and Charging Points

Passengers may access 4 hours of free Wi-Fi at AUS via Boingo. To connect, select “Boingo Hotspot” from the available connections and then select “Complimentary wi-fi.”

Charging Stations: There are USB and standard power outlets located throughout the departure areas.

Hot Tip: Not all airports offer free Wi-Fi. If you don’t want to worry about being disconnected, think about investing in a mobile hotspot to keep you connected.

AUS Airport Lost and Found

If you lose an item in a public area, you’ll need to contact the Lost and Found office at 512-530-5678 or visit the office at the west end of the baggage claim level.

If an item is misplaced at a security checkpoint, contact TSA Lost and Found at 512-386-2015. If you leave an item on an aircraft, you would need to contact the applicable airline.

Additional Airport Information

Information Services

Ambassador volunteers are available in the arrival areas to help provide information on ground transportation and to things to do in Austin.

Children’s Play Areas

AUS doesn’t have any children’s play areas, but there is a family viewing area for a bit of plane spotting before or after your flight. The viewing area is located at 10335 Golf Course Rd., Austin, TX 78719, and has picnic tables.

AUS also has a jam-packed live music schedule for your kids to have a preflight boogie.

Hot Tip: Explore the most kid-friendly U.S. airports and see why AUS was one of the worst airports on our list.

Baby Facilities

For nursing or pumping, AUS has 2 private rooms/pods. A mother’s lounge is located near gate 11 in the East Concourse, and a Mamava Lactation Suite is opposite the Second Bar + Kitchen at the central departure area.

Traveling With a Pet

AUS has 1 pet relief area near gate 9.

Smoking Areas

Smoking is only permitted outside of the terminal, at least 25 feet from the entrance.

Money

ATMs are located in the ticketing area and the departure concourses.

Luggage Storage

Luggage storage is not available at AUS.

Important AUS Phone Numbers

Customer Service: 512-530-2242

Parking: 512-530-3300

Lost and Found: 512-530-5678

Travel to and From AUS

Transport Options

Bus

• Capital Metro Route 20: Buses run from AUS along Riverside Drive to downtown Austin. From downtown, it continues on Manor Road to its final destination near U.S. 183, with the full journey taking around 35 minutes. Buses operate daily at 15-minute intervals, with a single ride costing $1.25 and a day pass costing $2.50.
• Capital Metro Route 100 Airport Flyer: Buses operate every 30 minutes from the airport to downtown via the corner of Riverside and Town Creek Drive and the University of Texas. A single ride costs $1.25.

Shuttles

Shared and private ride shuttles can be booked through Carter Transportation at 512-258-3826. Shuttles can be provided to the Greater Austin Metroplex and beyond, with shared-ride fares starting at $13 and private rides starting at $47.

Shuttles pick up and drop off outside arrivals, and the airport recommends these charter shuttle companies.

Taxi

Taxis pick up from beneath the rental car facility and have a minimum fee of $20. When exiting arrivals, passengers must cross the road and walk through the red parking garage to reach the pick-up area. Taxis from the airport to downtown Austin are around $30 to $40, not including tip.

Rideshare

Rideshare operators Lyft, Uber, Wingz, and Ride Austin may pick up passengers from the same ground transportation area as taxis (see above for location information).

Directions by Car to AUS

Arriving From Downtown Austin

Take I-35 and use the second from the right lane to take exit 230 for TX-71 towards US-290 W/Bastrop/Johnson City/Airport. Keep left at the fork, follow signs for TX-71 E/Bastrop, and merge onto TX-71 E. Exit onto Spirit of Texas Drive for access to the airport.

Arriving From San Antonio

Take I-35 N and use the right 2 lanes to take exit 231 for TX-71/US-290 towards Johnson City. Merge onto TX-71 E and exit onto Spirit of Texas Drive for access to the airport.

AUS Airport Parking Information

Parking

Red Parking Garage

The red parking garage is located in front of the terminal and offers short- and long-term parking.

Fees are $7 per hour or $35 per day.

Hot Tip: Passengers can reserve parking on level 1 of the red parking garage by paying a small reservation fee, on top of the standard parking fees.

Blue Parking Garage

The blue parking garage is located a little further from the terminal, but is within walking distance from the red parking garage. Parking is charged at $5 per hour or $26 per day.

Economy Parking Lot

The economy parking lot (indicated in green on the above map) is located behind the red and blue parking garages. Complimentary shuttles depart every 15 to 20 minutes from outside the terminal, transporting passengers to and from the economy parking lot.

Parking fees are $5 per hour or $14 per day.

Pick-up and Drop-off Parking

Visitors can pick up and drop off passengers curbside. While waiting for passengers to arrive, visitors may park in the cell phone waiting lot for free, which is located at 2901 Spirit of Texas Dr.

This parking lot is equipped with flight information screens, a convenience store, fuel pumps, and electric car charging points.

Off-site and Hotel Parking

Off-site parking lots often offer much cheaper rates for passengers on a budget, with rates starting at $9.99 per day at airportparkingreservations.com.

Parking for Passengers With Disabilities

Parking for passengers with disabilities is available in every parking lot near the pedestrian exits or covered shuttle stops in the economy parking lots.

Shuttle buses are wheelchair accessible.

Parking Contact Number

General Inquiries: 512-530-3300

Car Rental at AUS Airport

The rental car facility is located opposite the terminal. These companies are available at the rental car facility:

Hot Tip: Some credit cards include rental car insurance, so you can avoid paying excessive fees with the rental company.

AUS Airport Hotels

AUS has 2 hotels on airport property —– Hilton Austin Airport and Hyatt Place Austin Airport — that are located a short distance from the terminal.

All hotels in the surrounding area are 2- or 3-stars, so guests would need to stay further from the airport for a higher star rating.

Top 3 Hotel Stays Using Points

You can’t get much closer to the airport than the Hilton Austin Airport, which is connected to the airport itself. The hotel also features an outdoor pool, on-site restaurant, fitness center, and airport shuttle — though you’ll hardly need it! Hilton no longer publishes an award chart, but you can expect an award night to cost from 44,000 points per night.

The Hyatt Place Austin Airport is located just half a mile from the airport, making it an incredibly convenient option. Guests will enjoy amenities like an outdoor pool, a fitness center, and complimentary breakfast for all World of Hyatt members. Better yet, award nights at this Category 2 hotel are a steal, starting at just 6,500 points per night.

The Courtyard Austin Airport is close to the airport, the Circuit of the Americas, the Austin360 Amphitheater, and the Austin Convention Center. Hotel amenities include a free shuttle service, an on-site restaurant, an indoor pool, and a 24/7 fitness center. Award nights start at 22,000 points per night.

Hot Tip: If you’re looking to top off your points to stay at any of these options, see our guides on the best ways to earn more Hilton Honors points, World of Hyatt points, or Marriott Bonvoy points.

Final Thoughts

Austin-Bergstrom International Airport is easy to navigate and has a clear layout. Ticketing leads seamlessly into security and security into departures, where everything is accessible.

As one of the fastest-growing airports in the U.S., the airport has seen new development underway for several years, including the expansion of the East Concourse to accommodate 9 new gates. The West Gate Expansion is expected to open in late 2026, with Concourse B planned for the early 2030s.