JetBlue TrueBlue Loyalty Program Review

JetBlue TrueBlue Loyalty Program

JetBlue Summary Table

Branded and Partnered Credit Cards

There are a number of credit cards that can help you earn True Blue points to redeem for JetBlue flights.

JetBlue TrueBlue Credit Cards

There are 3 JetBlue credit cards. Each earns True Blue points directly, and they even have a couple bonus categories to boost your earning.

CREDIT CARDCARD INFO
The JetBlue Plus Card
  • Earn 30,000 bonus points
  • Earn 6 points per $1 on JetBlue purchases and 2 points per $1 at restaurants and grocery stores.
  • Annual Fee: $99
  • Our Review
The JetBlue Card
  • Earn 10,000 bonus points
  • Earn 3 points per $1 on JetBlue purchases and 2 points per $1 at restaurants and grocery stores
  • Annual Fee: $0
  • Our Review

American Express Membership Rewards Credit Cards

You can earn Membership Rewards points and transfer them to JetBlue, but only at a poor 250:200 ratio.

Recommended Amex Cards (Personal)

CREDIT CARDCARD INFO
The Platinum Card® from American Express
  • Earn 60,000 Membership Rewards® points
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • Up to $200 Uber Savings Annually.
  • $200 Airline Fee Credit. Terms Apply.
  • Annual Fee: $550
  • Our Review
Premier Rewards Gold Card from American Express
  • Earn 25,000 points.
  • 3x points for flights booked directly with airlines.
  • 2X points at US restaurants, US gas stations, and at US supermarkets. Terms Apply.
  • Annual Fee: $0 for the first year, then $195
  • Our Review
The Amex EveryDay® Credit Card from American Express
  • Earn 10,000 Membership Rewards® points. Terms Apply.
  • Annual Fee: $0
  • Our Review

Recommended Amex Cards (Business)

CREDIT CARDCARD INFO
The Business Platinum Card® from American Express OPEN
  • Earn up to 75,000 Membership Rewards® points.
  • Get 5X Membership Rewards® points on flights and prepaid hotels on amextravel.com.
  • $200 Airline Fee Credit. Terms Apply.
  • Annual Fee: $450
  • Our Review
The Business Gold Rewards Card from American Express OPEN
  • Earn 50,000 Membership Rewards® points
  • Get 3x points - Choose 1 out of 5 categories. Terms Apply.
  • $0 introductory annual fee for the first year, then $175
  • Our Review
The Blue Business℠ Plus Credit Card from American Express
  • Earn 2X points on everyday business purchases such as office supplies or client dinners. Terms Apply.
  • Annual Fee: $0
  • Our Review

Hotel Partner Credit Cards

Several hotel programs will let you transfer points to JetBlue. However, this is almost always a poor use of hotel points. Unless you are really in a bind, save your hotel points for hotel award stays at your destination.

CREDIT CARDCARD INFO
Hilton Honors™ Surpass® Card from American Express
  • Limited Time Offer: Earn 100,000 Hilton Honors™ Bonus Points
  • Plus, earn a free weekend night award after your first anniversary of Card Membership. Offer expires on 10/4/2017.
  • Earn 12X Hilton Honors bonus points for each dollar of eligible purchases charged on your Card. Terms Apply.
  • Annual Fee: $75
  • Card Review
Hilton Honors™ Card from American Express
  • Limited Time Offer: Earn 50,000 Hilton Honors Bonus Points
  • Plus, earn an additional 25,000 Bonus Points after you make an additional $1,000 in purchases with your new Card within your first 6 months. Offer expires on 10/4/2017.
  • Earn 7X Hilton Honors Bonus Points for each dollar of eligible purchases charged on your Card directly with a participating hotel or resort within the Hilton Portfolio. Terms apply.
  • Annual Fee: $0
  • Card Review
Chase Marriott Rewards® Premier Credit Card
  • 5 Points Per $1 Spent at Marriott Rewards and SPG hotels.
  • Annual Fee: $85
  • Card Review
Chase IHG® Rewards Club Select Credit Card
  • Earn 5x points at IHG hotels and 2x points on purchases at gas stations, grocery stores and restaurants.
  • Annual Fee: $0 first year, then $49
  • Card Review

JetBlue Airline Overview

TrueBlue is JetBlue’s loyalty program. It is not based on miles flown; you earn points based on money spent on JetBlue flights and partner activities.

TrueBlue has customer-friendly policies like no points expiration and sharing points with family.

There is only 1 elite status, Mosaic, which provides different benefits from typical airline elite programs.

JetBlue is not part of an airline alliance, but there are few redemption options with its partner airlines.

Joining TrueBlue

Visit the JetBlue website to enroll in TrueBlue online for free.

Join TrueBlue

How to Sign in to Your TrueBlue Account

Sign in on the jetbue.com homepage. You’ll need to enter your email and password.

Sign In TrueBlue

Viewing Your Account Activity

Use your TrueBlue Dashboard to see recent account activity, credits, badges and more.

Points Expiration

TrueBlue points do not expire.

JetBlue Mileage Program

TrueBlue offers Family Pooling for all members and has 1 elite status level called Mosaic.

Family Pooling

jetblue family pool

With Family Poolingyou and your family can earn and share rewards together.

Up to 2 adults and 5 kids under age 21 can collect points individually and then combine them to redeem for a large group award. They do not need to be at the same address and do not need to be family; friends are welcome too.

Be careful:

  • You only have one chance upon joining to contribute as many points as you like to the Family Pool
  • You have to designate how many future earned points from each member go into the Family Pool (minimum 10% per member)
  • You can only change a Family Pool’s members once a year
  • If you leave a Family Pool, the points you put in the pool cannot be taken back, and you cannot join a new family for a year

Mosaic Status Benefits

Benefits of Mosaic status include:

  • 15,000 bonus points upon qualification
  • 3 bonus points per dollar on JetBlue flights
  • Free same-day changes (including co-terminals such as JFK/LGA/EWR)
  • Waived change and cancellation fees
  • 2 free checked bags
  • Priority check-in
  • Priority security
  • Priority boarding
  • Complimentary inflight alcoholic beverages
  • Points for Even More Space seat upgrades

Value of Mosaic Status

No, Mosaic doesn’t come with Mint upgrades.

In other respects, Mosaic is both distinctive and valuable. The change and cancel fee waivers are the stuff of dreams for American, Delta, and United elites.

Travel benefits are solid.

Earning Mosaic Status

earn a trueblue mosaic badge

Mosaic has 2 qualification methods:

  • Earn 12,000 Base Flight Points and fly 30 segments in a calendar year
  • Earn 15,000 Base Flight Points in a calendar year

Base Flight Points are earned at 3 per dollar on JetBlue flights. Bonus points do not count as Base Flights Points. This translates to $5,000 spent on base fares (taxes & fees are excluded).

Hot Tip: Earn TrueBlue Mosaic for 1 year by spending $50,000 in a calendar year on the JetBlue Plus or business credit card.

How to Earn TrueBlue Points

You can earn tons of True Blue points by flying JetBlue, earning badges, using credit cards, and more. Let’s take a look at how it works.

Flying JetBlue Airlines

jetblue trueblue point earning system

 

As a revenue-based program, points earning is based on the cost of tickets (excluding taxes):

  • 3 base points + 3 bonus points per dollar for Blue class, as well as the premium Mint class product
  • 3 base points + 4 bonus points per dollar for Blue Plus (includes a checked bag and lower change fees)
  • 3 base points + 5 bonus points per dollar for Blue Flex (includes 2 checked bags and waives change fees)
  • 3 base points + 3 bonus points per dollar for Mint

Plus, the following bonus points may apply:

  • 3 bonus points per dollar for booking on JetBlue.com
  • 3 bonus points per dollar for Mosaic
  • 6 points per dollar for booking with the JetBlue Plus Card
  • 3 points per dollar for booking with the JetBlue Card

Even More Space

Earn 200 bonus points purchasing an Even More Space seat.

JetBlue Vacations

Earn an extra 6 bonus points per dollar for booking with JetBlue vacations.

JetPaws

JetBlue rewards you with 300 bonus point per segment you fly with your pet (and pay the pet fee).

Register at JetPawsjetpaws program earns points

Flying Bonuses

Even if you don’t join TrueBlue Badges, you can earn bonuses each year for flying:

 BonusPurchase & Fly in 1 Calendar YearEarn
Take 3 Badge3 round-trip JetBlue flights5,000 pts.
Lucky 7 Badge7 round-trip JetBlue flights7,000 pts.
Go Long Badge10 one-way JetBlue flights (min. 1,600 miles each)10,000 pts.

Badges

TrueBlue Badges

There are over 400 badges where you can earn points each year for completing qualifying activities, from taking flights to linking social media accounts.

The ultimate badge is Destination Domination: 500,000 bonus points for flying to every JetBlue destination city!

You must join TrueBlue badges to participate (this is done in addition to joining TrueBlue).

Earn TrueBlue Points with Airline Partners

You can earn points for flying on partner airlines:

Partner AirlineTrueBlue Point Accrual
Hawaiian Airlines1.5 pts/2 mi in Business F and P
1 pt/2 mi in Business A and Economy Class (W, Y, Q, B, N, M H)
0.5 pt/2 mi in Economy Class K & L
Emirates Skywards1 pt/1 mi + 50% bonus in First
1 pt/1 mi +25% bonus in Business
1 pt/1 mi in Economy Flex
1 pt/2 mi in Economy Saver
Singapore Airlines1 pt/1 mi in Business
1 pt/2 mi in Economy
South African Airways1 pt/1 mi + 25% bonus in Business
1 pt/1 mi in Economy
1 pt/2 mi in Discounted Economy
Silver Airways250 TrueBlue pts per segment

Earn Points With Other Partners

TrueBlue has many travel and lifestyle partners. See Best Ways to Earn Lots of JetBlue TrueBlue Points for our picks.

Earn Points With Credit Card Partners

JetBlue offers 3 credit cards from Barclaycard:

CREDIT CARDCARD INFO
The JetBlue Plus Card
  • Earn 30,000 bonus points
  • Earn 6 points per $1 on JetBlue purchases and 2 points per $1 at restaurants and grocery stores.
  • Annual Fee: $99
  • Our Review
The JetBlue Card
  • Earn 10,000 bonus points
  • Earn 3 points per $1 on JetBlue purchases and 2 points per $1 at restaurants and grocery stores
  • Annual Fee: $0
  • Our Review

You can also earn American Express Membership Rewards and Citi ThankYou Points and transfer them to JetBlue. Unfortunately, the transfer ratio is 250:200, so it’s best to wait for a transfer bonus promotion if possible.

ShopTrue Shopping Portal

JetBlue’s shopping portal allows you to earn points for shopping online.

See our guide on How to Maximize the JetBlue ShopTrue Shopping Portal.

Shop at Amazon

Amazon TrueBlue Shopping

You can earn an awesome 3 bonus points per dollar for shopping at Amazon. No current shopping portal offers anywhere near this return for Amazon.

Start your shopping by going to your TrueBlue profile and using your Shop and Earn link to launch your Amazon shopping session.

The TrueBlue Dining Program

The TrueBlue Dining Program earns 1 points per dollar when dining at restaurants in the network. Mosaics earn 2 points per dollar.

TrueBlue Dining is provided by Rewards Network, which also manages the other major airline dining programs. You can be in multiple programs, but each credit card can only be registered in 1 program at a time.

See our guide on How to Maximize the TrueBlue Dining Program.

How to Redeem TrueBlue Points

TrueBlue has no mileage charts and no blackout dates: any ticket for sale in cash can be purchased with points.

Using Points for JetBlue Flights

With TrueBlue points, you can book one-way or round-trip awards.

Search for flights the same as cash tickets, just select “TrueBlue Points” instead of “Cash” in your search.

JetBlue JFK-LAX points search

You’ll see each fare option and the points price. Mint will show on flights where it is available.

JetBlue JFK-LAX points results

You always pay the taxes in cash you’ll see prices listed as points + cash.

The points price is NOT FIXED. Depending on the date and flight, the points price can be less than 1 cent/point all the way up to nearly 2 cents/point.

Finding Value in TrueBlue Points Awards on Flights

TrueBlue points can be strong comparative value to miles-based programs when cash prices of tickets are low.

For example, flights between the U.S. and Caribbean are usually 17,500 miles each way on the traditional mileage programs. A cheap JetBlue ticket may get you there on few points.

The other comparative value can be on Mint routes where other carriers offer inferior business class, or on routes like transcontinental flights where other carriers have hugely increased the miles price for their premium domestic business/first class.

See our Best Ways to Redeem JetBlue TrueBlue Points for more ideas.

Use Points for Even More Space Seats (Mosaic status holders only)

Many frequent JetBlue flyers love using relatively few TrueBlue points to upgrade their tickets to Even More Space seats, which typically have the most legroom among U.S. carrier extra legroom seats. You must have Mosaic status.

The upgrade price is based on the cash price of the seat (excludes the cost of the ticket):

  • $10 Even More Space seat – 200 points
  • $25 Even More Space seat – 300 points
  • $45 Even More Space seat – 500 points
  • $90 Even More Space seat – 1,000 points
  • $99 Even More Space seat – 1,100 points

Flights on Partner Airlines

While JetBlue has several airline partners for earning points, the only partner airline where you can use TrueBlue flights to book award travel is Hawaiian Airlines.

You must call JetBlue to check for award availability and price. Prices are based on the cash price of the ticket, and are generally reported to be a poor value compared to other options for Hawaiian Airlines flights or flights to Hawaii.

How does JetBlue TrueBlue work? What are the benefits of joining?
TrueBlue is the frequent flyer program for Jet Blue Airlines. Joining the program is free and gives you access to rewards flights and other benefits to make flying more comfortable.

There are multiple ways to earn and redeem points, and you can utilize the points for a variety of travel options.

Points are accrued on a per-dollar spent basis. JetBlue offers no blackout dates when redeeming awards, and allows you to use a feature called Family Pooling to pool points together for awards, which is unique.

TrueBlue also has other unique earning methods, such as the “High Five Bonus:” taking 3 round-trip flights will automatically earn you 5,000 bonus points for the year. There are a variety of badges you can earn.

JetBlue only has 1 elite status level, which is called Mosaic. You earn this status by flying 30 segments and getting 12,000 base points, or simply by earning 15,000 base points.

As a Mosaic member, you get free changes and cancellations, 2 free bags, 15,000 bonus points just for qualifying, priority security line access, early boarding, free inflightdrinks, and more.

Who are the JetBlue TrueBlue partners?
JetBlue has over 40 different partners with which you can use your points. Airlines include SingaporeEmiratesHawaiian, and South African Airways.

Hotels include HiltonIHGMarriott, and more. There are many more partners you can shop with.

Where is the JetBlue TrueBlue sign up?
You can sign up for the program here.

What is the JetBlue TrueBlue login?
Sign in to your TrueBlue account here.

What is the JetBlue luggage cost?
Bags start at $20 online and go up to $100 for oversized pieces. Certain fares get free bags, and second bags cost $35.

Is there a JetBlue credit card?
Yes. The JetBlue CardThe JetBlue Plus Card, and The JetBlue Business Card are partnered cards offered through Barclaycard.

Or, you can utilize American Express Membership Rewards cards to work toward transfer points:

  • The Amex EveryDay® Credit Card from American Express
  • The Amex EveryDay® Preferred Credit Card from American Express
  • The Platinum Card® from American Express
  • The Business Platinum® Card from American Express OPEN
  • Premier Rewards Gold Card from American Express
  • American Express® Green Card
  • Gold Card from American Express
  • The Business Gold Rewards Card from American Express OPEN
  • Blue from American Express®

JetBlue Plus Card

JetBlue Plus Card
  • Earn 30,000 bonus points after you spend $1,000 on purchases within the first 90 days
  • Earn 6 points per $1 on JetBlue purchases, 2 points per $1 at restaurants and grocery stores and 1 point per $1 on all other purchases
  • No blackout dates on JetBlue-operated flights & redeem for any seat, any time on JetBlue-operated flights. Points required for an Award Flight will vary based on the published base fare at the time of booking
  • Points awarded in your TrueBlue account don't expire
  • Earn 5,000 bonus points every year after your account anniversary
  • 50% savings on eligible inflight purchases like cocktails and food & the primary cardmember's first checked bag is free on JetBlue-operated flights
  • Enjoy TrueBlue Mosaic benefits for one year after you spend $50,000 or more on purchases each calendar year with your card
  • Enjoy a $100 statement credit after purchasing a JetBlue Vacations package of $100 or more with your JetBlue Plus Card
Apply Now

FAQ

How does JetBlue TrueBlue work? What are the benefits of joining?
TrueBlue is the frequent flyer program for Jet Blue Airlines. Joining the program is free and gives you access to rewards flights and other benefits to make flying more comfortable.

There are multiple ways to earn and redeem points, and you can utilize the points for a variety of travel options.

Points are accrued on a per-dollar spent basis. JetBlue offers no blackout dates when redeeming awards, and allows you to use a feature called Family Pooling to pool points together for awards, which is unique.

TrueBlue also has other unique earning methods, such as the “High Five Bonus:” taking 3 round-trip flights will automatically earn you 5,000 bonus points for the year. There are a variety of badges you can earn.

JetBlue only has 1 elite status level, which is called Mosaic. You earn this status by flying 30 segments and getting 12,000 base points, or simply by earning 15,000 base points.

As a Mosaic member, you get free changes and cancellations, 2 free bags, 15,000 bonus points just for qualifying, priority security line access, early boarding, free inflight drinks, and more.

Who are the JetBlue TrueBlue partners?
JetBlue has over 40 different partners with which you can use your points. Airlines include Singapore, Emirates, Hawaiian, and South African Airways.

Hotels include Hilton, IHG, Marriott, and more. There are many more partners you can shop with.

Where is the JetBlue TrueBlue sign up?
You can sign up for the program here.

What is the JetBlue TrueBlue login?
Sign in to your TrueBlue account here.

What is the cost of luggage with JetBlue?
Bags start at $20 online and go up to $100 for oversized pieces. Certain fares get free bags, and second bags cost $35.

Is there a JetBlue credit card?
Yes. The JetBlue Card, The JetBlue Plus Card, and The JetBlue Business Card are partnered cards offered through Barclaycard.

Or, you can utilize American Express Membership Rewards cards to work toward transfer points:

  • The Amex EveryDay® Credit Card from American Express
  • The Amex EveryDay® Preferred Credit Card from American Express
  • The Platinum Card® from American Express
  • The Business Platinum® Card from American Express OPEN
  • Premier Rewards Gold Card from American Express
  • American Express® Green Card
  • Gold Card from American Express
  • The Business Gold Rewards Card from American Express OPEN
  • Blue from American Express®