JetBlue TrueBlue Loyalty Program Review

There are a number of credit cards that can help you earn True Blue points to redeem for JetBlue flights.

JetBlue TrueBlue Credit Cards

There are 3 JetBlue credit cards. Each earns True Blue points directly, and they even have a couple bonus categories to boost your earning.

American Express Membership Rewards Credit Cards

You can earn Membership Rewards points and transfer them to JetBlue, but only at a poor 250:200 ratio.

Recommended Amex Cards (Personal)

Recommended Amex Cards (Business)

TrueBlue is JetBlue’s loyalty program. It is not based on miles flown; you earn points based on money spent on JetBlue flights and partner activities.

TrueBlue has customer-friendly policies like no points expiration and sharing points with family.

There is only 1 elite status, Mosaic, which provides different benefits from typical airline elite programs.

JetBlue is not part of an airline alliance, but there are few redemption options with its partner airlines.

Joining TrueBlue

Visit the JetBlue website to enroll in TrueBlue online for free.

How to Sign in to Your TrueBlue Account

Sign in on the jetbue.com homepage. You’ll need to enter your email and password.

Viewing Your Account Activity

Use your TrueBlue Dashboard to see recent account activity, credits, badges and more.

Points Expiration

TrueBlue points do not expire.

TrueBlue offers Points Pooling for all members and has 1 elite status level called Mosaic.

Points Pooling

With Points Pooling, up to 7 travelers can earn and share rewards together.

Be careful:

• When you join a TrueBlue Pool, 100% of your points go into the pool
• The Pool Leader can manage members and who is allowed to use points
• The Pool Leader can redeem any points in the pool without further authorization from a pool member
• If the Pool Leader removes a member, no member can be added for 6 months
• A member who leaves a pool only receives back the amount of points left in their own account

Mosaic Status Benefits

Benefits of Mosaic status include:

• 15,000 bonus points upon qualification
• 3 bonus points per dollar on JetBlue flights
• Free same-day changes (including co-terminals such as JFK/LGA/EWR)
• Waived change and cancellation fees
• 2 free checked bags
• Priority check-in
• Priority security
• Priority boarding
• Complimentary inflight alcoholic beverages
• Points for Even More Space seat upgrades

Value of Mosaic Status

No, Mosaic doesn’t come with Mint upgrades.

In other respects, Mosaic is both distinctive and valuable. The change and cancel fee waivers are the stuff of dreams for American, Delta, and United elites.

Travel benefits are solid.

Earning Mosaic Status

Mosaic has 2 qualification methods:

• Earn 12,000 Base Flight Points and fly 30 segments in a calendar year
• Earn 15,000 Base Flight Points in a calendar year

Base Flight Points are earned at 3 per dollar on JetBlue flights. Bonus points do not count as Base Flights Points. This translates to $5,000 spent on base fares (taxes & fees are excluded).

Hot Tip: Earn TrueBlue Mosaic for 1 year by spending $50,000 in a calendar year on the JetBlue Plus or business credit card.

You can earn tons of True Blue points by flying JetBlue, earning badges, using credit cards, and more. Let’s take a look at how it works.

Flying JetBlue Airlines

As a revenue-based program, points earning is based on the cost of tickets (excluding taxes):

• 3 base points + 3 bonus points per dollar for Blue class, as well as the premium Mint class product
• 3 base points + 4 bonus points per dollar for Blue Plus (includes a checked bag and lower change fees)
• 3 base points + 5 bonus points per dollar for Blue Flex (includes 2 checked bags and waives change fees)
• 3 base points + 3 bonus points per dollar for Mint

Plus, the following bonus points may apply:

• 3 bonus points per dollar for booking on JetBlue.com
• 3 bonus points per dollar for Mosaic
• 6 points per dollar for booking with the JetBlue Plus Card
• 3 points per dollar for booking with the JetBlue Card

Even More Space

Earn 200 bonus points purchasing an Even More Space seat.

JetBlue Vacations

Earn an extra 6 bonus points per dollar for booking with JetBlue vacations.

JetPaws

JetBlue rewards you with 300 bonus point per segment you fly with your pet (and pay the pet fee).

Register at JetPaws. 

Flying Bonuses

Even if you don’t join TrueBlue Badges, you can earn bonuses each year for flying:

Badges

There are over 400 badges where you can earn points each year for completing qualifying activities, from taking flights to linking social media accounts.

The ultimate badge is Destination Domination: 500,000 bonus points for flying to every JetBlue destination city!

You must join TrueBlue badges to participate (this is done in addition to joining TrueBlue).

Earn TrueBlue Points with Airline Partners

You can earn points for flying on partner airlines:

Earn Points With Other Partners

TrueBlue has many travel and lifestyle partners. See Best Ways to Earn Lots of JetBlue TrueBlue Points for our picks.

Earn Points With Credit Card Partners

JetBlue offers 3 credit cards from Barclaycard:

You can also transfer Chase Ultimate Rewards or Citi ThankYou Points to your TrueBlue account at a 1:1 ratio.

Amex Membership Rewards points can be transferred at a 250:200 ratio.

Capital One cards that have the transferable miles feature transfer at a 2:1 ratio.

ShopTrue Shopping Portal

JetBlue’s shopping portal allows you to earn points for shopping online.

See our guide on How to Maximize the JetBlue ShopTrue Shopping Portal.

Shop at Amazon

The JetBlue promotion for shopping at Amazon ended March 26, 2018.

From March 27, 2018 you only earn 3 TrueBlue points per dollar shopping on Amazon when on a JetBlue fight, connected to Fly-Fi^®.

The TrueBlue Dining Program

The TrueBlue Dining Program earns 1 points per dollar when dining at restaurants in the network. Mosaics earn 2 points per dollar.

TrueBlue Dining is provided by Rewards Network, which also manages the other major airline dining programs. You can be in multiple programs, but each credit card can only be registered in 1 program at a time.

See our guide on How to Maximize the TrueBlue Dining Program.

TrueBlue has no mileage charts and no blackout dates: any ticket for sale in cash can be purchased with points.

Using Points for JetBlue Flights

With TrueBlue points, you can book one-way or round-trip awards.

Search for flights the same as cash tickets, just select “TrueBlue Points” instead of “Cash” in your search.

You’ll see each fare option and the points price. Mint will show on flights where it is available.

You always pay the taxes in cash you’ll see prices listed as points + cash.

The points price is NOT FIXED. Depending on the date and flight, the points price can be less than 1 cent/point all the way up to nearly 2 cents/point.

Finding Value in TrueBlue Points Awards on Flights

TrueBlue points can be strong comparative value to miles-based programs when cash prices of tickets are low.

For example, flights between the U.S. and Caribbean are usually 17,500 miles each way on the traditional mileage programs. A cheap JetBlue ticket may get you there on few points.

The other comparative value can be on Mint routes where other carriers offer inferior business class, or on routes like transcontinental flights where other carriers have hugely increased the miles price for their premium domestic business/first class.

See our Best Ways to Redeem JetBlue TrueBlue Points for more ideas.

Use Points for Even More Space Seats (Mosaic status holders only)

Many frequent JetBlue flyers love using relatively few TrueBlue points to upgrade their tickets to Even More Space seats, which typically have the most legroom among U.S. carrier extra legroom seats. You must have Mosaic status.

The upgrade price is based on the cash price of the seat (excludes the cost of the ticket):

• $10 Even More Space seat – 200 points
• $25 Even More Space seat – 300 points
• $45 Even More Space seat – 500 points
• $90 Even More Space seat – 1,000 points
• $99 Even More Space seat – 1,100 points

Flights on Partner Airlines

While JetBlue has several airline partners for earning points, the only partner airline where you can use TrueBlue flights to book award travel is Hawaiian Airlines.

You must call JetBlue to check for award availability and price. Prices are based on the cash price of the ticket, and are generally reported to be a poor value compared to other options for Hawaiian Airlines flights or flights to Hawaii.

How does JetBlue TrueBlue work? What are the benefits of joining?
TrueBlue is the frequent flyer program for Jet Blue Airlines. Joining the program is free and gives you access to rewards flights and other benefits to make flying more comfortable.

There are multiple ways to earn and redeem points, and you can utilize the points for a variety of travel options.

Points are accrued on a per-dollar spent basis. JetBlue offers no blackout dates when redeeming awards, and allows you to use a feature called Family Pooling to pool points together for awards, which is unique.

TrueBlue also has other unique earning methods, such as the “High Five Bonus:” taking 3 round-trip flights will automatically earn you 5,000 bonus points for the year. There are a variety of badges you can earn.

JetBlue only has 1 elite status level, which is called Mosaic. You earn this status by flying 30 segments and getting 12,000 base points, or simply by earning 15,000 base points.

As a Mosaic member, you get free changes and cancellations, 2 free bags, 15,000 bonus points just for qualifying, priority security line access, early boarding, free inflightdrinks, and more.

Who are the JetBlue TrueBlue partners?
JetBlue has over 40 different partners with which you can use your points. Airlines include Singapore, Emirates, Hawaiian, and South African Airways.

Hotels include Hilton, IHG, Marriott, and more. There are many more partners you can shop with.