The Chase 5/24 Rule — Which Cards Are Impacted? Are There Exceptions?

Credit Cards in Wallet - Chase 5/24 Rule

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Every bank has rules that credit card applicants should know, and some of these rules even restrict who can open particular cards. Chase has one of the most stringent rules in the industry, known as the “Chase 5/24 Rule,” which we’ll explain to you here.

The 5/24 Rule is an internal rule that Chase does not formally publish. The name “5/24 Rule” is an informal title given by Chase customers based on crowdsourced information from Chase credit card approvals and denials. Certain application denial letters and conversations with Chase credit analysts suggested this policy, and the “5/24 Rule” name was born.

If you plan on getting a few cards to build a collection that will earn you great miles and points, then you need to know the ins and outs of the Chase 5/24 Rule.

The Chase 5/24 Rule

Put simply, Chase will not approve applications for certain credit cards if the applicant has already opened 5 (or more) credit card accounts in the last 24 months.

This includes not only cards you open at Chase, but also cards you open at any bank that are reported to your personal credit report.

Which Credit Cards Are Impacted by Chase 5/24?

The 5/24 rule currently impacts applications for the following Chase cards.

Disclaimer: This information is based on crowdsourced reports and subject to change; Chase does not officially confirm this list.

Chase Personal Cards Impacted by 5/24Chase Small Business Credit Cards Impacted by 5/24
Chase Sapphire Reserve®Ink Business Preferred® Credit Card
Chase Sapphire Preferred® CardInk Business Cash℠ Credit Card
Chase Freedom®Chase Southwest Airlines Rapid Rewards® Premier Business Card
Chase Freedom Unlimited®Chase United MileagePlus® Club Business Card
Chase Slate® CardUnited Explorer℠ Business Card
Marriott Bonvoy Boundless™ Card
Chase Southwest Rapid Rewards® Premier Credit Card
Chase Southwest Rapid Rewards® Plus Credit Card
Chase United MileagePlus® Club Card
United Explorer℠ Card

Starting November 13, 2018 reports came in of denials for nearly all Chase cards due to 5/24. The following cards that previously were not subject to 5/24 are likely now all impacted by 5/24.

Disclaimer: This information is based on crowdsourced reports and subject to change; Chase does not officially confirm this list.

Chase Personal Cards Likely Impacted by 5/24 as of November 13, 2018Chase Small Business Credit Cards Likely Impacted by 5/24 as of November 13, 2018
Chase AARP CardN/A
Chase Amazon Rewards Visa Card
Chase Aer Lingus Visa Signature® Credit Card
British Airways Visa Signature® Card
Chase Disney Rewards® Visa® Card
Chase Disney Premier Visa® Card
World of Hyatt Credit Card
Chase Iberia Visa Signature® Card
IHG® Rewards Club Premier Credit Card
IHG® Rewards Club Traveler Credit Card

How Does Chase Know What Accounts I Open?

When you submit a new credit card application to Chase, you authorize Chase to access your personal credit report. Chase will pull this report from 1 of the 3 major credit bureaus: Equifax, Experian, or TransUnion. Which report is used is typically the same for all applications in the same U.S. state, but it does differ from state to state.

Your credit report shows credit card accounts reported by other banks where you have accounts. Each reported account shows an opening date and payment history. Chase reviews this information and other information on your credit report as part of its decision process to approve or deny your application.

Which of My Accounts Are Included in the 5/24 Count?

Chase counts all new accounts it sees on your personal credit card report toward its 5/24 total.

Accounts that may count in the Chase 5/24:

  1. New personal credit cards that you open at any bank. Even if you later close these accounts, they still are counted.
  2. Retail credit cards that you open. These are credit cards, too!
  3. If you are added as an authorized user to someone else’s credit card account.
  4. Business cards from Capital One, Discover, and certain other banks. The good news is MOST business credit cards DO NOT count against you under the 5/24 Rule.

Removing an Authorized User

If you are added as an authorized user to someone else’s account, this will be reported to the credit bureaus. Chase doesn’t distinguish between an account in your name (where you are the primary user) and authorized user accounts.

The good news is that with a bit of work, you can erase an authorized user account from your credit report. Here’s how:

  1. Have the primary user contact their bank and remove you as an authorized user.
  2. Contact the 3 credit bureaus to remove the authorized user account from your report (Equifax, Experian, TransUnion). You need to contact all 3 bureaus because you can’t be sure which bureau Chase will use for your application.

Signing up for Chase Credit Cards After 5/24

If you’ve hit 5/24 and are looking to sign up for a new Chase credit card, there are several approaches to take:

1. Sign up for Other Chase Cards

There are plenty of Chase cards that are not impacted by the 5/24 Rule (listed above). You have several co-branded options, including the IHG® Rewards Club Premier Credit Card and the British Airways Visa Signature® Card.

2. In-Branch Pre-Approvals

As much as we all love the internet, did you know you can still sign up for a credit card in person? You will sometimes find that you are pre-approved for a Chase card if you visit a bank branch and speak with a banker.

3. Targeted Mailers

Sometimes you will be sent physical offers in the mail, which you can then either complete by visiting a Chase branch or going online to finish your application.

4. No Longer Working: “Your Offers”

On your Chase Ultimate Rewards account under “Your Offers,” you might find a card offer under “Selected For You.”

As of March 16, 2018, note that these offers no longer bypass the 5/24 Rule.

Final Thoughts

The Chase 5/24 Rule has shaken up how miles and points enthusiasts decide what credit cards to open. Many people who are new to earning credit card points have made earning Chase Ultimate Rewards a priority ahead of applying for credit cards from other banks.

For those already beyond 5/24, it’s a frustrating time to want some of these cards. People are always trying to figure out how they can open a new Chase card, especially when a product like the Chase Sapphire Reserve is released!

Hopefully, Chase rethinks this rule at some point. Until then, we’ll keep an eye out for any changes and let you know!


Frequently asked questions

What is the Chase 5/24 rule?

This rule refers to a restriction that Chase places on credit card applicants. If you have opened 5 cards in the last 24 months, Chase will not approve you for many of their products.

Are charge cards included in the count of 5?

Yes. Personal charge cards issued by American Express will be counted.

If I'm an authorized user on someone else's account, will that count toward my 5/24?

Yes. However, you can have this authorized user account removed from your personal credit report by contacting the issuing bank.

I'm at exactly 5/24 but not above the limit. Can I still get a card impacted by the rule?

No. At this point, you are restricted by Chase until your time has passed.

Alex Miller

About Alex Miller

Alex has been traveling for over 25 years and from a young age was lucky enough to set out on numerous family trips all over the world, which gave him the travel bug. Alex has since earned millions of travel points and miles, mainly through maximizing credit card sign-up bonuses and taking every opportunity to earn the most points possible on each dollar spent.

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.

53 comments

  1. The 5/24 rule is strange. It seems to me that Chase is missing out on good customers. I have one Chase card and have applied for others and been rejected from Chase. There are other cards to go for that are similar or better so the pretentious rules only hurt Chase. If I decide to apply for a thousand credit cards that’s my affair, not a banks.

    Reply

    • Excellent, well said!

      Reply

      • I had no clue what this 5/24 rule was until today when I had applied and started reading reviews and stuff. I just recently applied for an AMEX Card and was approved but it’s not reflected in my credit reports yet. That was my 6th Card in 24 months. I was approved for the freedom card. Which would be my 7th. I was reading stories they will even close checking accounts for some people. All my cards are low balance and I have 10+ years with chase checking and savings and now I’m worried. I don’t want to lose my checking accounts. What do I do?

        Reply

        • Hi Vani,

          If you were approved for the card and have not received any correspondence from Chase then you do not need to do anything at this time. Chase would need to perform a financial review of your accounts before anything is closed – which is unlikely.

          Reply

  2. Hi, I got a targeted mailer from Chase for the united card. 50k/$3k is the mailer but ive had this card before and am over 5/24. You think 5/24 doesn’t apply in this case for this targeted mailer?

    Reply

    • Yes, it would count towards 5/24 – the fact that it’s a targeted offer doesn’t, unfortunately, make a difference. A card application is a card application! Sorry!

      Reply

  3. If I get approved for a Southwest Rapid Rewards Premier Business Credit Card, will that count towards 5/24? Compare that to the Ink Preferred/Cash/Unlimited, which don’t count towards 5/24.

    Reply

  4. Does the new IHG club premier credit card also count to the 5/24 rule? I applied for this and the chase credit analyst said I was denied because of to many CC open on the last 24 months…

    Reply

    • Hey Cesar,

      The IHG card is not currently subject to the 5/24 rule. We would advise you to hang up and call again to get a second opinion. This will be a new data point if what the credit analyst said is true.

      Reply

  5. What if I change a card type from one to another? E.g. Changed my Amex Blue to Amex Hilton … is that a new account …. thx

    Reply

    • Hi Mac,
      You can’t change between card types, so you wouldn’t be able to change an Amex Blue into an Amex Hilton. You would need to open the Amex Hilton as a brand new account.

      Reply

      • I traded my AMEX green for a AMEX cash. I also traded my Citibank cash reward card to a simplicity . I read you could do it and I tried and did it.

        Reply

  6. When Chase just had the special offer of the companion pass with the new Priority card signup, the terms and conditions stated – no bonuses received in the last 24 months and no current Chase Southwest cards open. I paid and closed my Chase premier account (which they confirmed they could see when I was denied on the new Priority card) and was told that even though that account was closed, Chase was denying applicants that had recently had a Southwest card. Which is really bad. Why don’t they just put those details in the terms and conditions?

    Reply

  7. Here’s a tricky one…

    What if I am the authorized user on a closed Chase account? Will they drop me from the account, if the card has already been completely closed?

    Reply

    • Hi Travis,
      Even if an account is closed, it will still count against 5/24. 5/24 is based on the credit cards accounts you have opened in the past 24 months, not just the ones that are still open. I would guess if you weren’t removed as an authorized user while the account was still open, that it would still affect your 5/24 status. However, that’s just my best guess. It could be worth applying for a card anyways and then calling into Chase Reconsideration if you are denied. Good luck!

      Reply

  8. Litso White May 23, 2019

    You can try to remove authorized user from a closed account by contacting all 3 reporting credit bureaus and filing a dispute that this account you are not responsible for ( e.g. it was your ex or former business partner). After some wrangling that would delete it from your credit file. My $0.02- worked for me with Transunion

    Reply

  9. Is there an easy way to see how many cards opened in last 24 months?

    Reply

    • Hey Steven,

      You can monitor your number accounts through a number of different credit monitoring services. Credit Karma is a free service and popular option that many people use.

      Reply

  10. I was instantly approved for the Chase Southwest Rapid Rewards Card. I didn’t know about the 5/24 rule. This Chase card will be my 5th in the last 24 months due to a couple of store cards that were offering no interest when we remodeled our house. I have heard that they’ve can cancel accounts after mailing the card. Should I be concerned this will happen to me?

    Reply

    • Hi JoAnn,

      If the Southwest credit card was your 5th in the last 24 months then you should have nothing to worry about. The 5/24 rules make you ineligible for certain cards if you had already had 5 new accounts in the last 24 months. Since you were 4/24 before applying for the Southwest card there should be no issues! Thanks for reading!

      Reply

  11. Hi- Does this apply to cards/accounts that have actually been opened or inquiries as well?

    Reply

  12. Hi,

    I’m currently at 4/24 and was added as an authorized user to a family member’s account this month. If the account was opened 7 years ago, will it report to the bureaus as a new card which will push me to 5/24 or will I remain at 4/24?

    Thanks,
    Dev

    Reply

    • Hi Dev,
      Even if the account was opened 7 years ago, it will most likely impact you if you were just added as an authorized user. So you are probably showing up at 5/24 now.

      Reply

      • Hi,

        I am at 4/24 now and want to apply for chase card. Will chase consider it 5/24?

        Reply

        • Hi Syed,

          I’m afraid I’m a bit confused by your question. If you’re currently at 4/24, then Chase will not consider you at 5/24, since you’ve only had 4 new cards in the last 24 months.

          Reply

  13. Does any one know if the 5% Amazon reward card is subject to the chase 5/24 rule? What if I apply through Amazon and not chase?

    Reply

  14. A bit late to this thread… the 5/24 rule only applies to OPENED cards right? Not closed accounts?
    For instance if I’m at 4/24 I’m eligible for another card regardless as to how many cards I may have closed recently?
    Thanks

    Reply

    • Hi Patrick,

      Yes that’s correct. If you opened 4 accounts but closed 1, it doesn’t count as 5. It’s 4 accounts opened. Thanks for reading.

      Reply

  15. Candace Christenson October 24, 2019

    All of these questions keep referring back to ONLY Chase accounts/credit cards.

    Which cards can I apply for that are not under the Chase umbrella and do not take the 5/24 rule under consideration when approving a new account?

    Thanks!

    Reply

  16. Does Chase go with the same data that I see on the report from Credit Journey on the Chase portal? I applied for Chase Ink Cash and got an approval. However, I can see they pulled the hard inquiry which appears on the report. No hard inquiry is shown on the report for Chase Ink Preferred which I got earlier this year. CIP is not on the opened credit cards list either. I thought all the business credit cards don’t appear on inquires or opened cards list. I guess I have to wait for a few days to see if CIC appears on the open credit cards. I am not sure Chase starts with a new policy staring Nov 2019.

    Reply

    • Hi Justin,

      It is not uncommon for an inquiry for a business credit card to appear on one of your credit reports, but the card itself should not show on your credit report as a new account. Assuming it is from a credit card issuer that does not report business cards, like Chase.

      Thanks for reading!

      Reply

  17. Does the 5/24 rule apply if the card application is for a Chase business credit card? Specifically I have two offers in my checking account “Just for you” section (for Chase Ink Business Preferred and Unlimited) and wondering if 5/24 rule means that it would be a waste of time and a hard inquiry to take up Chase on its own offers?

    Reply

    • Hi John,

      While Chase Business credit cards do not add to your 5/24 count if approved, they are still subject to the 5/24 rule, so if you are already over 5/24 you might be denied.

      Reply

  18. And another late but pertinent question, how does chase look at card upgrades? I have an upgrade offer from Amex for one of my cards. Would chase look at this as a new card?
    Thanks

    Reply

  19. When does the count start again?
    Say, I opened 5 cards last year, with 1/24 being open on January 16.
    Am I 5/24 or 1/24 at this point?

    Reply

    • Hi Lily,

      If you have opened 5 cards since 1/16/2019, then you would currently be 5/24.

      Reply

      • Thanks!
        But what if I opened 0 cards in 2018, and all my prior cards date back to 2015 and older, can I be considered 1/24 then?

        Reply

        • Hi Lily,

          The 5/24 rule states that you can’t have opened 5 or more new accounts in the last 24 months. Since cards that were opened in 2015 were more than 24 months ago, they would not count against you.

          Reply

  20. If I apply for Hyatt, Marriott or Holiday Inn from the hotel site or from the hotel will I be rejected? I have stayed at hotels where they want you to join and pay with the new card approval.

    Reply

    • Hi Jeannine,

      Where you apply from has no influence over whether your not you will be approved or rejected. That largely depends on your credit score and credit history.

      Reply

  21. Do store cards that are not Visa or Mastercard like an Amazon store card or cards through Adorama (Comenity) count against the 5/4 rule?

    Also, does it help to have a business banking account through Chase?

    Thank you

    Reply

    • Hi Gregg,

      Yes, any credit card that reports to your personal credit report will count against the Chase 5/24 rule (with the exception of business cards from certain banks).

      Unfortunately, holding a business account with Chase does not help you get around the rule.

      Reply

  22. I received a chase card offer for the Sapphire Reserve in the mail. I have 5 cards in the last 24 months— three in 2018, two in 2019. I did not apply for the card I was pre-approved for, but instead applied for the Southwest card. I was still approved. I double checked afterward and I was definitely at 5 cards— the “rollover” would have been June of this year. It was the Southwest Premier Card. So there is some kind of waiver or exception out there.

    Reply

    • Hi Laura,

      That is very interesting. I’ve heard some select cases of people getting approved desire being 5/24 if it was a pre-approved offer, but never when applying for an entirely separate card. Thanks for sharing this data point!

      Reply

  23. SCREW Chase. Now, I’ll never apply with them again.

    Reply

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